Al
Allstar Quality Auto Glass Service
174 76th St SW, Grand Rapids, MI 49548, United States
Comments
Mi
Review №1

I had the passenger side window crack on my Jeep. Big Mike came out to replace the window and found that the dealership before I purchased the Jeep put aftermarket speakers in which caused pressure on the window and the door latch clip was bad. Mike went above and beyond to fix both issues that were NOT his responsibility and my window is working like brand new. I would highly recommend Allstar auto glass and will continue to use them myself in the future.

Me
Review №2

The service was outstanding from the phone call of inquiry to the finish of the installation. I give five stars, cause they helped with the claim and was able to get me at a lower cost, and they came to my location and installed within an hour! I would highly recommend this place to others. Thanks Allstar Quality Auto Glass Service for my new windshield.

Be
Review №3

Friendly. Gave me the best price, and helped nevigate the insurance claim. The shop wasn’t too far from my house so I drove it there. I decided to wait by getting breakfast at the truck stop across the highway. They drove me there and then picked me up when my car was done. Excellent service.

Me
Review №4

I cracked my windshield on Monday, by Wednesday my window was replaced. The company was quick to schedule coming out to my home, they replaced my windshield right in my own driveway. They called before they came, and then another person from their office called me later that day to check on my new windshield and insure that it I was happy with my service.

Me
Review №5

Took a trip to grand rapids and in route took a rock to my windshield. Called these guys and they were absolutely amazing. Super nice on the phone, was able to squeeze me in Right away and did an amazing job. Thank you all very much!

Dr
Review №6

This company understands that customer service matters! As a small business owner, I appreciate good service when it is received. All star glass has gone above and beyond on multiple occassions for me as well as my employees. Taking time out of my workday for car repairs is never easy. Sam said no problem Ill send a guy right to the office. I wanted to just say thank you to All Star, and its nice to know that there are still companies like All Star that put their customers first.

Be
Review №7

This company is very good! Sam is very nice and easy to work with. Lee who installed the windshield did a fantastic job on my 06 Tacoma! They also did the windshield for my wifes 17 CX-5 last winter. Im very O.C.D. and I highly recommend this shop. Thanks Guys!

Al
Review №8

They were fast and friendly. Got me in the next day, took half the time I was told. I am super happy with my experience. Highly recommend

Ji
Review №9

Allstar Glass fixed my trucks windshield in the parking lot of the golf course while I was golfing. They were able to repair a stone chip without having to replace the windshield. You cant even tell where the chip was!Great job and thanks.

D
Review №10

Replaced my windshield. They put two guys on it so the turn around time was under two hours (the windshield has to cure one hour after getting replaced). Excellent service.

Lo
Review №11

As a property casualty independent insurance agent, I have thousands of clients carrying auto or commercial auto insurance. I am relied upon to connect my clients with a referral I can trust when they have windshield and vehicle/equipment glass damage. Everytime I send someone to Allstar Glass my clients are happy, and more than half of the time my clients go out of their way to let me know how delighted they were with their experience and professionalism.Thank you Allstar Glass for being a rare place in todays world where we can trust you with our clients and personal needs.

Ma
Review №12

Look up customer service in the dictionary and youll find a photo of Sam Patchett. Sam and his team at Allstar go above and beyond to make sure their customers are happy. They are timely, communicative and problem solvers. When Sam says relax, well take it from here, he really means it.

St
Review №13

Great communication and scheduling from Sam. Fast and great service from Brad.

Er
Review №14

They were incredibly helpful and were able to squeeze us in for the same day to replace our windshield.

Da
Review №15

What a great company! Called and got an appointment for 1 day later. Tech showed up and replaced my windshield and just called me out of work to give me the paperwork when done. Very friendly and professional. A+++

Da
Review №16

Had a chip in my windshield...and the good folks at AllStar glass came and fixed it up like new! Thanks again for you great service

Ri
Review №17

They use glass from China and claim that it is not an inferior part compared to Japanese or American, unbelievable that their glass is the only thing that comes out of China that isnt inferior.The manager is quite rude if you question their quality. The windshield they installed has a different look to it, from inside. The manager had all kinds of different answers to my questions. His exact words were how long have you been in the glass insdustry to make you an expert. No I mayb not be an expert in glass installation but I am an expert in geometry and the installer verified that my question may be right. The plastic cowling doesnt fit tight to windshield now, though it did before. I asked if the glass was a thinner than OEM glass, wouldnt that cause it. If I wanted thicker glass I would have to pay extra because insurance only pays for aftermarket. The manager went on and on about how it has to be same as OEM because of DOT standards.If you do use them, make sure to empty your car first. I had some items on passenger side that imoved out of installers way. One item, a box of assorted washers I put half way under the seat, its not there now.

Dr
Review №18

I went into Allstar with a request to purchase some universal weatherstripping for a piece of glass that the OEM stuff is no longer available. I believe it was Sam who helped me out and he went beyond the call of duty to help me out with the oddball project I had at hand. I ended up having Allstar install the weatherstripping for me (without the car, only the glass) and they gave me a great price on the install. I talked to about 6 other shops who either wouldnt consider the project or admitted that they had no idea on how to solve my issue. Allstar on 76th street really did their best to help me and I couldnt be happier with their service.

Th
Review №19

I addressed Sam Patchett from All Star Glass about the horrible sulfur smell in my car. He helped figure out that the smell was from my cars sun roof not draining properly after it rained. He also guided me on how to fix the problem without out charging me. The smell is gone and I couldnt be happier.

da
Review №20

All star glass is always there when I need them! As always I appreciate the prompt professional service.

Ni
Review №21

Great Company to work with - have used many times!!!

Da
Review №22

Terrible phone customer service. Didn’t listen at all.

Ja
Review №23

Excellent customer service and advice.

Ga
Review №24

Excellent service and work!

Information
24 Comments
4.7 Rating
  • Address:174 76th St SW, Grand Rapids, MI 49548, United States
  • Site:http://allstarqualityglass.com/
  • Phone:+1 616-734-0990
Categories
  • Auto glass shop
  • Glass repair service
  • Window installation service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Planning
  • Appointments recommended:Yes
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