Amazing service and the girls were friendly. Made me feel very welcomed and safe when I felt nervous coming to the dentist. Will definitely be coming back and going to start bringing my kids as well.
Yes I was very scared about going but everybody was super nice!! Eva was very attentive and very professional and the doctor was nice as well the lady who took my x-rays was super sweet!! So yes I do recommend Brident dental!
The staff was friendly and the customer service was great.
Shanieke made my first experience at Mint great. Very Pleasant and really felt like I knew her before. She made me feel very comfortable and relaxe. Highly recommended.
Good Dental, nice receptionist and the dentist despite his many occupations, takes time to listen to your concerns
I had two appointments for my kids on a Wednesday. When we arrived, we were told that you do not accept our insurance and that yall called me on Monday. I received no call!! This was a waste of my time, especially since I had to get out of work for nothing. By the looks of your other reviews, you lack communication.
It was my first time by myself and they made me feel better about the experience. The staff is really friendly and I hope to come back when my next dental appointment is needed. Shout outs to Eva for the great service. I appreciate it !
Called to make the appointment and today 1 day before my appointment they tell me that they don’t accept adult Medicaid!!! When I asked why that wasn’t told to me the day I made the appointment that it was the answering service who made the appointment and they were not aware that the Grand Prairie office doesn’t accept Adult Medicaid!!! Don’t waste your time with this office because I believe that is information that should be known!!!
First appointment. Each staff member friendly and professional. Doctor is very warm, nice, down-to earth, confident, clearly very well educated, properly trained and experienced. Welcome change from what I’ve experienced lately elsewhere. Clean office and exam rooms, modern technology but not at all fancy. Not wasting money on making an appearance for appearance sake or excess personal pride or showing off. So far I am impressed!
This dentist office is very professional. Even though there have been a few changes with staff it still runs very smoothly. Eva is the best! She makes you feel very comfortable. DR.Nam is great fun and energetic he gives you great advice and makes sure you understand everything they are doing. Really great staff and clinic ! Recommend 100%
If your looking for a good dentist please chose South Texas Dental in grand prairie. I took my daughter there on Saturday and everyone was so pleasant. Dr Nam and Ava are so AWESOME!!!! they took great care of my daughter, and you could tell it was very genuine. What I loved the most was how they were with my daughter because going to the dentist is scary for adults so you know kids are scared but Dr Nam and Ava got my daughter through it with ease.. Thank you South Texas Dental Im so glad I chose you...😁
I had to get some work done on my teeth here and Dr. Nam was fantastic and was very good at his work! I recommend this place to anyone that may have dental anxiety they make you feel very comfortable! 10/10 5 STARS!
I was very impressed with Dr. Nam. I have always dreaded going to the dentist because I knew the pain I was going to feel with the injections. I only felt a little sting in the 2nd injection from the medicine going in. I have also been very tense the entire time I was being worked on at all my other dental visits. I was totally at ease with my visit. Loved the fact he goes into full detail about what is going on & what needs to be done. The staff was also wonderful. Definitely recommend this place.
I was able to get a same day last minute appointment which is great due to my hectic schedule. The petite black lady that did my exam was amazing and very polite. Ava and Doctor Nam were amazing as well (I’m probably spelling their names wrong). Everyone was thorough and the customer treatment is amazing! I think that I have myself a new dentist!
It was my first time by myself and they made me feel better about the experience. The staff is really friendly and I hope to come back when my next dental appointment is needed. Shoutouts to Eva for the great service. I appreciate it !
The doctor was great. He explained everything thoroughly. His assistant was very great as well. The office was nice and clean. The whole staff was kind and helpful as well. I will recommend this dentist office to all my friends and family.
I had to go in for an emergency visit about a month ago and the staff and dentist were AMAZING! I had to have an emergency visit because I have a very sensitive set of teeth and I had been putting off a root canal. From the minute I walked in to getting in to my appointment I was over satisfied with my experience. I will be switching dentist and be using them from now on for all my appointments and needs! Thank you for making this process a lot more simple and less painful then it had to be!
Ive been here a couple of times now. I love that they are open Saturdays and that I didnt have to wait over a month to come in. The girls at the front are very courteous and very helpful with scheduling. The wait time is minimal. The dentist is patient and explains what he is doing throughout the procedure. I definitely recommend them.
My family comes to South Texas Dental in grand prairie, the staff is very polite, PROFESSIONAL from the time we check in to check out we receive nothing but the best customer services around. I would recommend this place to anyone for your dental needs, or concerns..South Texas Dental Grand Prairie..location is the best!!!
This was the best dentist experience I have ever had with my daughter. Dr. Nam was kind and patient with my almost three year old and she was very excited about the balloon she received after her exam. Would highly recommend.
This is my first visit at this office, and I must say the staff is very friendly and professional. You can tell they care about their patients. And Dr. Nam is so great he makes you feel so comfortable in his chair. I would recommend this South Texas Dental to all my friends and family.
The wait time is reasonable, and the staff is personable. Dentist showed my daughter and myself step by step what the procedure would be like. I also loved how the dentist was transparent, and shared that his child gets cavities like any other child! Keep it up GP South Texas Dental!
I love taking my daughter here. The front desk receptionist and the Manager are always very friendly. The new doctor is great she takes her time and doesnt rush through the visit. She is very informative and interested in knowing any concerns you may have, also she is very paitient. She is also bilingual, which is great! I was in and out in a timely manner. I would definitely recommend this Dental Office to anyone in search of a good office for their children or themselves. They are all great!
So I’ve never personally been here I only spoken to front desk to set my mother an appointment from the time that this young lady answered the phone I knew I choose the right location. Such a sweet professional lady. My mother has hearing lost so this young lady Amber took her time to write on pieces of paper talk with hand movements for my mom. She called me for everything that needed to be done. When my mom got home she was all she spoke about. Yesterday we ran into her and my mom recognized her so quickly so I finally get to meet her mind you this is after hours not at work and she still displayed professionalism and represented her company well! An just went I thought she was the icing on cake she started to speak to my mother in sign language it was a little off but the fact that she tried she told me my mom made her go home and practice. I will forever recommend and send my family there as long as she’s there because that kind of customer service is hard to find. Thank you amber.
Every time I bring my kids here (9 & 4) they have a good experience. All the staff is very kid friendly, they know how to make them comfortable and they smile and laugh a lot. I will continue bringing my kids here until they are too old!Update(7/26/19): We still come here and still give them 5 stars 😊 Its been 3 years and we appreciate how friendly Dr. Nam and the staff are. They are patient and kind always.
Dr.Nam was very friendly and informative his assistant Eva was very helpful calming my son during his treatment. Amber in the front help doing the provider change as well my visit went fast and smooth and was able to get treatment same day.
I had an amazing visit here. Everyone was professional and handled everything in a timely manner. Amber was very detailed with explaining things I didn’t understand. The whole staff went above and beyond to service me as the patient.
They have a really nice staff.There is not a long wait.Everything is very clean and very organized.
Had appointment for for a deep cleaning.. procedure was quick and efficient, staff was very helpful!
The staff in very sufficient and on time. They make sure they get everything down. I love coming here and my kids do to.
The service was amazing. DR nam and Eva are amazing every-times I come in . They get you in and out no long wait time . Best in town ⚡️⚡️⚡️⚡️
The office staff was very polite. They took great care of both of my children. The only reason I wouldnt give them 5 stars is because of the wait. We got that at 4, which was the scheduled time of their appointments, and werent even seen until ten after 5. Not to mention we didnt leave until they closed at 7. Good experience overall. Friendly staff, clean, location, great with kids.
Dr.Nam did a very amazing job 10/10 very pleased with the work he did. The Staff is very respectful and made us feel welcomed.
Every staff member we encountered at South Texas Dental made us feel welcome and valued. We had such a great experience. Thanks for encouraging my 3 and 5 year old to keep up the great work on their teeth!-Anika Just
It’s a great place, me and my family are going there, the doctor and staff always treats us great and they do an awesome job
Please go else. My job is a secret shopper and I’ve called this place about 4xs brought up scenarios to speak to manager they either say he/she is not In or busy they’ll take a massage and have him call back. I’ve popped in once In the morning to ask a question look so see if I see a manager nope just the 2 receptionist. Fast forward to my visit I went in as a limited girls were very sweet showed compassion I was passed back everything was fine then doctor enters he rushed through my exam didn’t show any emotion then finally this guy comes in tells me my prices and he didn’t show empathy or any emotions as well you can just tell he was more interested if I had the money or not. It’s safe to say this place just don’t care for their patients . Your just a dollar sign to them. Whoever is managing this place needs to manage better.
Honestly, the most incompetent dentist office I have ever experienced. The assistant explaining things to me did not seem very sure of what she was talking about. Not sure what they do here other than teeth cleaning and cavity fillings. They refer you to other dentists to get things done.
I really like this office! The dentist, Dr. Nan is amazing! And the staff is wonderful. The wait time is short and the dental work is quality.
Great customer service. Very friendly and very helpful when it came to understanding the insurance covers and their cost of procedures. Made me feel comfortable when working on my mouth. Will be returning.
I had a root canal procedure and was at this facility for a total of 5 hours. I waited an hour before I was actually taken back to be seen. The front desk coordinator and lab tech were very apologetic and professional however the dentist himself and his assistant are deplorable. At one point the dental assistant was instructing the dentist how to hold his tools. The dentist himself could not complete his sentences or recall names of his instruments, leaving his assistant to complete his thoughts. In the middle of the procedure I had to be numbed again because the dentist and his assistant were working on other patients. By the end of my procedure all numbing had wore off and I was experiencing severe pain. When I was expressing concern about my pain levels I was told to take OTC pain meds that are off limits for me due to underlying health issues I had already disclosed. My previous dentists generally treated the pain with Tylenol 3 and gels but this dentist and assistant were not interested in hearing my concerns or speaking with my physician about my conditions and why I am limited in options. Protective eyewear was not given to me during the root canal which is extremely concerning as this dentist uses open flame when using the heated probe and gutta percha. There was not a technician that was introduced for the nitrous oxide as it was administered, nor was it monitor throughout the procedure. At one point I had to have them take it off so I could monitor what was being done because I knew I was in bad hands. Please take caution. I will be filing a formal complaint with my attorney.
Very happy with Dr.Nam and all the staff. My kids and I had a great experience
Took my daughter here they was amazing!! We didn’t have to wait they had us in and out and my daughter had a blast the way they treat the kids is by far the best I’ve ever seen 1st time there and will always go there for now on love this place !!!
Good friendly service, staff is amazing with kids, and despite my busy schedule they ALWAYS find a way to fit the girls in. Oh and I will be forever grateful for the remainder calls. Keep up the fantastic work
Ive been bring my daughter here for 3 years now. The receptionist, dental hygienist, and Drs are very polite and Ive never have any problems. The office is very clean and hygienic. I never have to worry about forgetting an appointment because Im reminded multiple times via text, email and phone call in a timely matter. Every time Ive been to an appointment wait times are always short and I see the doctor Very fast. I moved to mesquite, TX and Im still coming to this location because I like it so much and my 4 year old is never scared to go to her appointments. I highly recommend South Texas Dental!
Eva is a literal sweetheart
HEY MY NAME IS RON! IM FROM MISSISSIPPI AND I HAVE BEEN HERE IN TEXAS FOR ABOUT A YEAR NOW AND SOUTH TEXAS DENTAL IN GRAND PRAIRIE HAS BEEN THE ONLY DENTAL OFFICE I HAVE ATTENDED. THEY ARE AWESOME. GREAT MANNERS, RESPECTFUL AND EVEN GREATER SINCE THEIR NEW PERMANENT DOCTOR. I HAVE NEVER FELT SO COMFORTABLE IN A DENTIST CHAIR LIKE I DID TODAY. GREAT WORK YOU GUYS 👍🏾 I RECOMMEND EVERYONE TO JOIN THEM IF YOU WANNA BE AS COMFORTABLE AS YOU ARE AT HOME HERE AT SOUTH TEXAS DETAL OFFICE IN GRAND PRAIRIE.
If I could give 0 stars, I would. I lost a filling, luckily they had several appointments available. I show up to my appointment, get xrays and sit in a chair for about 45 minutes before I saw the doctor. She told me they needed to numb me to fix the issue and clean my teeth. They told me they would be back. After another 45 minutes, which I asked about the doctor 2 or 3 times in that time period, I was in tears and going stir crazy. I asked how long it would be, when I was told ANOTHER 20-30 minutes, I left. I would rather be in pain all weekend than give them my business or money.
Its a good thing I have appointments there. And there always ready for patience. Thank you South Texas dental. Youre awesome.
Great dentist didnt even feel when he pulled my wisdom tooth out.will go back to this dentist.
Amazing customer service!! Nice friendly people and very clean establishment.
Always great! Kids never have a bad experience, they love it here!
The staff is always friendly and professional. Usually in and out quickly. Facility is always clean. The Doctors are very good and patient with my toddler.
I like that they have Saturday appointment.Everybody is so nice and always take care the smile of my kids ....
My daughter had her first visit with them and they are GREAT 😃.. THE STAFF IS VERY NICE THEY MAK YOU FEEL WELCOME AND I LOVE IT.. MY DAUGHTER IS STILL TALKING about Ms. Jackie.lol she says the Doctor was very nice too!! Keep up the great work you guys do.
Great place! Amazing with little kids! They’re so understanding, and very sweet.
Everyone is on point in giving great customer care.Great experience for my grandbabies... The staff is wonderful...
Very friendly and quick dentist office.
Great service! Very friendly staff
Dr. Olson is a great dentist and I would recommend him and that office to anyone that is in need of dental work. The staff was also great and friendly.
Eva is a great help....I love the team ....
My experience was awesome!!! They took care of My husband, myself and our Two Children all in one day in a very timely manner. Them being open on Saturday is also a PLUS!!!!!
Our first experience here was very agreeable. All the staff are very professional.
Wonderful experience, the staff is amazing every one is super friendly and respectful!
My baby loves it here. Your staff are very professional and always make her comfortable. Thanks
The bad stars is because of the office manager Juvar. Apparently there has been a lot of clients who do not like him but yet he is still there. He’s very condescending and rude. I took my nephew in who was literally crying because he was in pain. Juvar had the nerves to tell me that there’s nothing he can do since I’m not the legal guardian. I finally threw a bleep fit and he gave in and said well, will need my sisters email with her signature. Keep in mind I went in because the cavity is killing my nephew. No sense of compassion whatsoever. He has the smart a** Attitude to say the email isn’t there even though I sent the email 15 times in a row! He tried to belittled me and said this is a work email so no need to worry about checking spam folder. Just when I started to complain to another person, next thing I see is a nurse running down saying we got the email after making me wait. The doctor and other staffs are nice and friendly. They are the reason I did not just say freak this and just walked out. Get rid of Juvar or else patients will eventually leave!
This office was AMAZING! My son was terrified and all the friendly faces and the friendly demeanor put his little mind at ease! I would recommend them to anyone with young children that are afraid of the dentist!
Great place,Great staff,clean,and they do their best to get u in and out without any inconvenience. This is only place I bring my kids for dental care.
Shout out to the dental assistant Eva, she was awesome the entire visit
Very friendly! Didnt keep me and my son waiting for long, service was great as well! And they are great with kids😊
The employees here are awesome! They’re so friendly and welcoming.
They do great with my kids that my kids love seeing the dentist
Good friendly staff. I enjoyed my visit there.
Very friendly. They temporally fixed my broken tooth and i couldnt be moree happy with the results. Thank you brident dental & orthodontics. Chew on !
I enjoyed my experience. The facility was clean and the staff was very professional.
The entire staff from the receptionist, technicians, and doctor were very friendly, patient, knowledgeble, and very efficient. Convient same day appointment that was great for after work hours. Highly recommended.
Pleasant. Everyone was very friendly and professional. I am extremely scared of going to a dentist, however, I felt very comfortable at my first visit.
Very friendly staff, professional and caring. Awesome dental hygienist!
Awesome! The Dentist and the rest of the staff were very nice. Fast and great service.
Everybody was great! Minimal wait time, service time was good and very professional.
We really like South Texas DentalThey take really good care of us!
Very polite and professional staff.
Appointment set for noon... its 1:15 and Im still sitting here waiting for a basic cleaning. 70 minutes to take a simple xray. office not as clean as other places. fully covered by insurance, and this is how Im treated?will not be coming back here, it would have been quicker to drive across dallas to a place that actually keeps appointment times. sitting here frustrated and hungry since a cleaning that should take 30 minutes will have taken 2+ hours.edit: now approaching the 2 hour mark and have not seen the dentist for a basic cleaning. wtf?
Great service, very friendly people. Got my semi-annual cleaning done in under an hour.
Very well and organized enjoyed my kids visits
The people there are nice and respected my decision on my childern.
It was great! The Dentist is very great and patient!
Friendly staff and very accommodating!
Great costumer service!
Excellent service eith caring professional staff
My experience was fantastic ! Even though there was an malfunction I still had a good time.- TyJah Simon
Everyone was so nice and helpful.
Nobody likes the necessity of a dentist visit, but the employees there such as Ms. Eeva and Ms. Dean truly make an unpleasant experience as pleasant as possible!
Gracias South texas dental
The girls are awesome!
Very friendly, great service...
Dr is very informative.
They were very helpful
Very friendly and thorough!
Staff was kind and skilled