Its a good fun store has everything that can be need and what you want from the store.good customer service.
Nice people. Just wish they had more 1st bday supplies for a girl. Wanted some hats.
Thier selection wasnt great. Especially for a 1 yr old
Don’t waste your time here. Over priced items and rude staff. Wasted about 40 minutes in this store and the staff are rude. Party Planet is a better alternative and they carry many of the same items but cheaper.
Very friendly and helpful....
Horrible customer service. I Went to have my balloons filled with helium for my son birthday, they damaged my 2 ballon and are not willing to replace them or even come down in price for a new one because they are not from that store. (Why do the even offer that service then?). If you need your balloons filled with helium do not go this place
The employees are very friendly and nice. Willing to help you with any questions. The go to place for your party needs!!!
Love the store, but prices are so high. Bought paper plates and napkins and candles for $76. Yikes.
Good Visit, But, Not Only Was Not Well Stocked, They Should Offered More Stuff For Decorating Front Of House! But O.K!
We purchased large balloons and a sign for our new grandson. Great array of balloons.
Go here every year for the kids Halloween costumes. They have a great assortment of costume. Other parts of the year we go there for birthday party supplies and other party supplies. They always have what we need.
Very well stocked!
I love party city. I have two little ones and was able to buy two costumes for the price of one at competitor costume stores. And the customer service was amazing.
Weve been going to Party City for many years even when we lived back in California we could get stuff for the kids birthdays and when the grandchildren came along we got stuff for their parties too and what I like most is when Halloween would come we can get everybody something at the same place instead of going from store to store Party City just seems to have everything for everyone also for the holidays they carry decorations for Thanksgiving and Christmas or New Years Eve party i remember about 10 years ago we spent about $400 on decorations for a Halloween party even bought about 3 fog machines and we got a lot of compliments for the way we decorated so this place has everything and a lot of candy to choose from for the trick-or-treaters and to everyone have a happy Halloween and be safe
Great choices for all year costume needs!
It was a slow Sunday. There were 2 workers. I was the next in line and the other employee was avoiding eye contact and saw me standing there but decided it was more important to stack baskets. After 6 min waiting she finally decided to ring me up.
I like the balloon bouquets we get there and love the choices on decorations. It always seems like theres only a couple people working when I go in and they just all hang out behind the register. No one ever says Hi or asks if you need help.
I was on the hunt for something specific and they knew exactly where to point me. Also very kind.
Huge store, decent prices. Only one bad experience here. My brother in law had went to buy letter balloons for my baby shower, theyre $12 each. So for a 5 letter name its not cheap. He was taking everything out to the car and one actually flew away, they really made him purchase another one lol you would think after spending the kind of money everyone in my family had spent there for my shower they would have just given him one.
Great selection, staff seem friendly enough. I have one major gripe. Corporate (according to the manager on duty) made the decision to set up the checkout line, backwards! This forces you to walk back into the first isle of the store, around the line that you just waited in and then back to the front of the store to exit. It is hard to imagine a more poorly designed check out system. Dont go here if youre in a hurry because the stupid design only works against the employees who seemed to be trying to work efficiently. FAIL
Nice place to shop
Good customer service
I found a fun sombrero marked for 6.99 and when taking it to the register the cashier noticed there was no tag attached to the hat when asking his peers for a price check no one knew how to look up the skew number. After 4 employees they finally got a price of 13 dollars for the hat when I had already brought them the tag that was under the hat. An employee had me following here back and fourth to the register and to the hat. When I showed them where the hat was and the tag that was placed wwith it they tried to explain to me where the hat need to go and how it was in the wrong place. Very unorganized and non apologetic.
Clean fast friendly service. We went to get our Halloween costume and the process was well organized. The staff is always nice and helpful
Such a great selection!
As long as you dont loose your recipient your good or they get your email wrong a hassel
They advertised they had WWE wrestling party accessories. They didnt have any in the store. They never seem to have exactly what Im looking for for a party.
Always has what Im looking for at a reasonable price
Great curbside service
Clean easy to get in and out of with a big parking lot and they have it all for parties.
I always find what I need and even stuff I dont need.
Luke was super cool. He made my day. Store is very clean and the staff are extremely helpful..
Hey look! This site is changing! Theyre getting new stuffs is kind of interesting. I wonder whats going on..
Great place for party favors and at halloween time...cake pans balloons, party favors, candy, bout everything for any party..
Lots to choose from, pricey, staff filling the balloons were very helpful.
Your can get great things for a party, and one young lady gave me a great suggestion about things to buy to give a wonderful occasion.
This Party City is the worst! I’ve gone 3 times and every time they are rude and not helpful. We went there to get balloons for my daughters first birthday and they made us feel like an inconvenience. HORRIBLE customer service and bad experiences all 3 times! I definitely DONT recommend this Party City
Pleasant staff. Fun items throughout the store.
Great Place To Go For Any Occasion! Would Recommend It To Anyone!!
Party City in Goodyear is a joke!! I bought my daughter a Sweet 16 sash to wear for her birthday at this location earlier in the day. My daughter later on in the evening went back into the store after we had gone to dinner and was accused of stealing it. They went as far as telling her they were going to call the police. She asked them to look at their camera footage to see that she had it on when she walked in and they continued to tell her that they were going to call the police. I called and spoke to the manager Danielle and she continued to make accusations against my daughter. I asked her to stay open and I will show them my receipt and once I do they will apologize to my daughter for accusing her for stealing...guess what she said no we are closing and its not necessary. Ok well if its not necessary then dont accuse my daughter of stealing. I wont be shopping there again!!
Nice selection of stuff to make your under appreciative staff feel special
Good service Always find what I need can find a costume all year long .
Shelves were fill each Aisles were cleanClerk courteous and professionalIt will be great to see their uniforms with nice Cheerful colors . Clerks were very pleasant..
No staff was visible. They had good stuff but had to go searching for someone to check me out.
Great place to shop
Manager did not pay attention to the fact I was looking at balloons and rather than ask if I needed help told me I was not properly in line. Staff could not answer my questions with confidence. When checking out the cashier over charged me,Could not add subtract or multiply and ignored what I was trying to express to him. Not happy and will not return. I will go to my regular place for party needs.
The worst customer service in store and after I FINALLY found a customer service phone number.... waited on hold over 10min to speak to someone who never bothered to collect any of my information to help with what I was calling about
Great selection of party supplies and the staff is very friendly
Great place to get ideas and buy supplies.
Great!!
The location off Dysart has a greater selection then the one off of 75 th Ave and Thomas
Sooooo much stuff. Always find what I am looking to purchase.
Came in to buy a package of 5 ballons, took 25 minutes just for them to get to it. I understand they are busy, however if they had pre orders on ballons they need a much better system to deal with all of them. I am very disappointed with this Party City.
Good place for last minute costume shopping
Everything you need here. Well organized and great staff.
Great Service, Helped Me Whenever zo Had Questions! Plus, They Have New Products Every Time I Go There!
We were in and out. Everything was easy to find.
Only 1 cashier and 15+ people in line. Manager was trying to look busy. Couldnt just open a register and help
Amazingly Helpful!!!Had a balloon crisis for my little brothers 16th birthday. Our balloons, purchased the night before, had lost some helium. Nico, Marlene, and Jenna were great. They fixed not just the number that had begun to deflat, but the entire balloon boquet!!! It is an experience like this that will keep me coming to this Party City for all my celebration needs. Thanks guys, you definitely saved the day!!!
Has many things. Theyve always had exactly what Ive been needing or looking for.
Lots of cool stuff for parties no matter what theme
Loved it!!! Lots of grad options
They had good amount of Halloween costume choices
They had nothing I wanted. The sales associate said her mom was looking for a same items years ago and she couldnt find it either. They advertise these items are in store, not just online.
Thank youFor your help
Bought balloons, very unorganized employees doing that job! Took 45 min for 6 balloons!
Great party place!
Lots of good ideas for your parties
They don’t even deserve the one star. Worst customer service ever. Jasmine the “manager” poor management skills and rude
Too expensive. Dollar store has a lot of the same thing.
Great place for party supplies.
Great selection and customer service .
Lots of options, had a hard time finding someone for help. Lots of pinata options $20 ish.
Excellent place to get kids costumes
Helium balloons for ham radio antenna.. winter field day.
Was told all Halloween costumes were final sale AFTER I paid for it. Never again.
It was clean but I wasnt there long enough to have a feeling good or bad
Fast checkout and friendly.
Great customer service
Place was ok but we received no help while we were there, place was so packed !
Friendly,fast.found what I was looking.
Terrible service I was extremely disappointed by the rudeness of the staff and the store wasnt even busy
Looking for party themes this is the place to shop many items to choose from and the variety of party favors are endless.
Very friendly service!
Fun place to shop!
Very helpful clerk
The manager there she seem to be pushing us to hurry up and pay because they were going to close at 830 and it was 825
Great Halloween costumes!
Its party city if you havent been then you must live under a rock.
Pricey. But nice selection.
When they are busy... hard to find assistance
Not as big a selection as we expected from a party store.
The had nijago enough said
Very pricey on their party stuff and their balloons.
They have a ton of stuff! Friendly staff too.