user
Dollar Tree
1785 N Pebble Creek Pkwy, Goodyear, AZ 85395, United States
Appearance
Dollar Tree

Comments
De
Review №1

The women with red hair I believe I heard the manger say her name is Amber. Her manager had asked her to hope on (to open the register) she comes over to the line I am in and says to the lady behind me I’ll ring you up at one. (Clearly seeing that I’m next in line) so I head over to the line she just took the lady over to and says oh this line is not open. Then I hop back in the line behind four other people because I had lost my spot in line. Then she comes back over to one of the people in line and says she can ring them up… I really don’t understand the logic behind that.

Da
Review №2

An older guy Im assuming a manager was very rude and was on his phone the whole time he was ringing me up. Will definitely take the extra drive to another location

An
Review №3

Cashier at the front was very rude. I told her from the beginning that I was doing two separate transactions; one was for me personally and the other were items my employer had me get. She obviously didnt hear me and started scanning everything together and when I again politely told her they were two separate transactions, she developed an attitude. And again, gave me more attitude when I told her I was needing balloons. It didnt matter to me what balloons I got. I just needed 6 that were tied to her register. She went back to void the items that didnt belong in the first transaction but then just kept voiding items that she shouldnt have. At that point I was done. Its the dollar store so I just didnt put up a fight. I paid twice with my own personal card instead of using the card my employer gave me for their items. I honestly have never received so much attitude from a retail clerk so Im a little astounded.

Jo
Review №4

Its a clean store they sell balloons I like to get my kids toys they have a lot of cheap cooking utensils or wrapping paper for birthdays its all around a convenient place to buy stuff its amazing the stuff you can get for a dollar

an
Review №5

This location has horrible customer service!!!I visited on 3/24/21. As I approached the check out lines I noticed two lights were on. However, only one lane had a worker. I waited in line and an older lady in front of me went to ask the worker if the other line was open and indicated the light was on . The worker didn’t acknowledge the lady and said “no ma’am” in a rude tone and flipped the switch to turn the light off . I was astonished by her tone to the older lady. The lady then got back in line and the worker proceeded to turn around and turn the light back on and call other customers. After witnessing this customer service to the lady I tried to see the workers name tag . She had it tucked in to her shirt on purpose I assume as it seemed it was placed there. I then awaited my turn and asked the sales associate(Adriana)helping me if I could get her name. She told me she didn’t know it and turned to ask the workers name. She said it was “Jackie”. I couldn’t hear her fully and asked again and she then said “It’s Jackie, why do you need it”. I was very taken back by her when she said this and told her “ I was just asking”. She then got louder and raised her voice and yelled, “Well it’s Jacaleyn Smith” after this every customer was looking at her. She was very unprofessional and I had never experienced such bad customer service before. I feel this worker should be contacted about her behavior and be better trained to work in this style of workplace.

Ke
Review №6

Lots of good items with friendly staff

he
Review №7

Went in to store at 8:48 PM. Was greeted at the door by an employee saying we close in 2 minutes. Posted hours are that close at 9 PM. Another employee inside was not friendly and made sure we knew his closing time was 9 PM. We just needed some balloons. (3). Which by the way were mostly out of them. Bad inventory management and definitely not good people skills.

be
Review №8

Estrella and McDowell Phoenix Arizona best stocked.and cleaner than any other store by far!!

Do
Review №9

Things are great and the store person was so helpful in my shopping for the things that I needed to get for the wife.

Jo
Review №10

They only ever have one register opened and the employees who are working see how long the line is and never open up another one to get the line moving quicker. They have this poor old lady in there today working at the register coughing her dang lungs out! Not sanitary or safe for others given the current circumstances we are still in with this pandemic.

C
Review №11

At this location, all but one register was open. Not sure if due to valentines day, but got checked out quick.

E
Review №12

Had everything I was looking for actually more than what I thought. Great variety of things.

Tr
Review №13

Well stocked and clean. Only one register open.

JE
Review №14

Great Facility, Organized So Well, Plus Received Good Service On My Visit!

ro
Review №15

Jackie was my cashier and I was getting frustrated because my gift card wasnt working and Ill admit I started getting grouchy and I was making Jackie annoyed. But she blessed us. Sorry for the attitude Jackie.

J
Review №16

A lot of good holiday decorations, just what I need.

Ma
Review №17

Great shopping experience found food at low price gigs at way lower price then other stores also good customer service

Cy
Review №18

Hands down the best Dollar tree in the Phoenix valley!! 🥇Extremely nice employees that are always helpful and kind.Thank you for making it a pleasurable experience shopping at your store.🤩I will continue to return and you have earned my loyal patronage! 🖕🌞

Ry
Review №19

This was the WORST experience I’ve ever had at a store . Witnessed an employee named JackieRepeatedly being rude to an older gentleman in front of me for no reason. Ignoring him on purpose then he reminded her she forgot something she slammed it down with an attitude. After I left the store the man said he has been treated poorly once before here . I will no longer be shopping at this location and I wish for better customer service .

M
Review №20

This is a Dollar Tree... Dont have any high expectations. The products... Well... They are a dollar. What else can be said ? The staff... Nice but they seem to be just trudging through the day waiting to go home. The atmosphere... Well, as I said, its a Dollar Tree. Expect to be surrounded by people who drag their twenty children in to a Dollar Tree for a fun day out. My wife and I popped in here on our way to the World Market store in the same complex because we were curious as to what a dollar store was all about. Bad decision.

Ma
Review №21

Very good?

TH
Review №22

Did not have what I needed. SPIDER webbing which should be in abundance. Went to 2 stores but no luck...several other customers were upset also. Ended up going to Party City and found what I needed.

Jo
Review №23

Good place for dollar items a little of everything

An
Review №24

This place is great! Although today, one of the employees (the one that has no bottom teeth..) was extremely rude. If you don’t like your job, leave.

Li
Review №25

Love dollar stores. Greeting cards are cheap. Everything is a dollar! Great place to purchase party/birthday decorations. You can get almost anything there. And all for one dollar each.

Jo
Review №26

Its always a pleasure going to this location. Its not even the closest store to my home, but because of how much better this store is kept, Im willing to make the drive.

Sa
Review №27

Lots of great stuff for Christmas! Always friendly service! The store is neat and clean.

Sh
Review №28

My Dollar Tree usually has what I go in to buy! The staff is well informed of what they carry, and, are VERY helpful when asked where to find something! It is, also, in order MOST of the time! I visit this store, on Pebble Creek Pkwy, in Goodyear, AZ, at least once a week!I REALLY like this store, and its close to my home! Thank you, Dollar Tree, for being here!!Sincerely, Shawnee Robison of Goodyear, AZ.

De
Review №29

I always come to this dollar tree and the past 3 times that I have come here the store is a disaster. Stuff thrown around, piles of boxes just sitting in the aisles. The store really needs to clean up and go back to the way it was when James was the manager. They went from 5 stars to 1 star. Disappointed customer.

Je
Review №30

Our shopping for my grandkids school supplies.The staffs were very helpful and great.The place clean and comfortable shopping.Thank, you going the extra miles helping all of us there.😊

La
Review №31

Great customer curves and low prices.

Je
Review №32

Staff greeting you with a warm smile,Department very clean shelves stock well.They go the extra miles to answer your questions. Thank, you doing Excellent job.

Pa
Review №33

Great selection and service

Lo
Review №34

Dollar tree is cool great deals!

Ga
Review №35

Fantastic selection of holiday decor and friendly staff always makes for a nice trip to the dollar tree.

d
Review №36

Great holiday decor and they have a big variety of merchandise ! All for a buck and a good variety to choose from . They also carry dvds which is something I never seen at anyother Dollar Tree. On top of it all its not a biggo mess like most stores Ive seen. Big thumbs up on the workers.

Ge
Review №37

Fantastic cone in for a 1 dollar item end up leaving with 20 gone great deaks

Ma
Review №38

Large store, betty clean and organized. The check out lines were long, but in all fairness it was Saturday afternoon.

Am
Review №39

So many items to craft with for children. Party supplies are amazing. I always leave with more than what I came for!

Je
Review №40

Clean and bright store.

Fr
Review №41

Good clean place. Lots of selection. Great part of town.

Ri
Review №42

Nice clean although Employees say AC doesnt work so its frustratingly to work and smile. But they fo a good job.

Er
Review №43

Im at the Dollar Tree located at 1785 N PebbleCreek Parkway in Goodyear I had 4 coupons for $1.00 off they are telling me they wont accept them and the Cashier Alesa and Manager Ashley were completely rude to me in front of everyone first she tried telling me its one per person which its clearly indicated on back it not per per person and your store policy states 4 coupons which is how many they have they yelled at me in front of my 1 year old daughter and bunch of other customers I have never been so disrespected in my life over some coupons

ca
Review №44

Have to agree with Denise Valenzuela the store has been a dump for the last 90 days. i called the store about picking up an order and someone picked up and hung up after about 30 rings.I called back and got the same thing.Finally 3rd time got an answer after say 15-20 rings asked for mgr got placed on hold and then hung up on??????????????????????

Te
Review №45

As usual always good service in this location emplpyees goes above and beyond store is declutter and organized and always find what I was looking for I wish all the other locations follow this store standard is jus amazing

Cy
Review №46

Great place to buy things for work or home without costing a lot.

To
Review №47

Not happy...store was a mess...needed AAbatteries and the End Cap with batteries had almost every shelf CRAMMED full with AAA... There was 1 shelf on bottom with a few C D and 9volt....Not 1 pack of AA...I had to search every register area and FINALLY found 3 packs crammed behind more AAA s...Someone there needs to learn how to order product!!Also..alot of shelves empty and the ones that did have products were a mess...I know Fridays are busy but thats ridiculous ...there was 1 person running a register and another blowing up balloons..dont know if they were the only 2 working...didnt see any other employees ....I feel sorry for whoever has to work the next shift..they have ALOT of work ahead of them!!Looks like Poor Management.its not the 1st time I ve seen it this way but its close to home so I ll keep going there and just pray ahead of time that someone learned how to order!!!

Sa
Review №48

The downside to shopping here is limiting your purchases to a reasonable amount 😄.

ch
Review №49

This is the only TRUE dollar store I know of anymore

Do
Review №50

Excellent service. Manager went out of her way to help

An
Review №51

The manager was very friendly and this is one of the cleanest Dollar Trees I have ever been in.

Ci
Review №52

Very busy but always fun to look what they have. We were buying pet items and toys for donation boxes at work.

Ro
Review №53

Best dollar store out there. I just bought a ton of Halloween decorations for hardly a $20.00 cost.

Sk
Review №54

WHILE I SHOP MY KIDS ARE GETTING THEIR HAIR CUTS AT INSTACUTZ BARBER SHOP NEXT TO THE GNC💈💈💈💈 RECCOMEND

F
Review №55

Nice and clean location

Ja
Review №56

Always a great selection of Holiday Cards. My moms favorite store.

Ja
Review №57

Nothing that I can complain about, for a few bucks you can get loads of items for a party of small toys and things for kids. Great place

A
Review №58

Very clean and quiet. The shelves are always well stocked.

jo
Review №59

Really neat store. Lots of cool stuff!

To
Review №60

Love that place

Da
Review №61

Found stuff I wanted. Store was clean people were nice

Da
Review №62

Always a great place for quick items..

Ni
Review №63

Good selection of items many name brand

Es
Review №64

Very friendly staff and very organized store

WT
Review №65

This place is junky and dirty and will probably get shut down. Employees give you bad looks and some of them seem evil. but Ill just go and buy my things and dont forget to let them know to start cleaning the place before they clock out and get paid at the end of the day.

Ja
Review №66

Needed stocking in all areas. Busy but no product on the shelves. Not my favorite Dollar Tree.

Fr
Review №67

Great manager lots of things to buy, nice place to shop!

So
Review №68

Very large Dollar Tree. Its one of the cleanest and most organized Ive been to.

Ju
Review №69

Lots of brand name items and super nice staff!!!!

Ko
Review №70

Variety of cheap and good item can be found here.

Pa
Review №71

Very large store, wide isles and good selection of stuff.

Mi
Review №72

Good Store; the staff were very helpful.

Do
Review №73

I had to make a quick stop here and it had what i needed.

Ch
Review №74

Great selection of cheap stuff.

Em
Review №75

I really like the store but one problem is that the snickers ice cream cones cone felt like it wasnt made from waffles but out of cardboard

An
Review №76

Nice place to find what you need.

Pa
Review №77

Great deals on craft and party supplies.

Ja
Review №78

Clean and well stocked. Always staffed.

J.
Review №79

Easy to find selections and friendly team.

Ki
Review №80

Love this place. Always an adventure.

Be
Review №81

The staff is always friendly and eager to help

Ri
Review №82

Love this dollar tree store, great stuff

YR
Review №83

They did not have what I was looking for, the shelves were bare.

Ch
Review №84

Can find what I need and then some, also seasonal stuff

JA
Review №85

They need more than 1 cashier open. Lines no matter what day or time.

Ch
Review №86

Always clean and the staff are always helpful

Re
Review №87

Huge store with tons of cool stuff!!

Do
Review №88

Alway find neat stuff

DR
Review №89

Pretty good selection, clean, and organized.

li
Review №90

Staff is very helpful and nice

Az
Review №91

Clean store. Staff dont seem to happy though

Be
Review №92

This is a hugh Dollar Tree store. This branch has everything what Dollar Tree offers. If you look for a special item go there.

Mi
Review №93

Poorly stocked and messy

Ma
Review №94

Clean and kids not running around.

Mi
Review №95

Quick and cheap way to get little things.

Ke
Review №96

Store was clean, but only one cashier was working.

St
Review №97

Always stocked with good merchandise

Jo
Review №98

10 mins about to be close and one of the employees kicked us out

Le
Review №99

Excellent book selection.

Ch
Review №100

Manager James always goes out of his way to help customers

Information
60 Photos
100 Comments
4.1 Rating
  • Address:1785 N Pebble Creek Pkwy, Goodyear, AZ 85395, United States
  • Site:https://dollartree.com/locations/az/goodyear/2974/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 602-707-2857
Categories
  • Party store
  • Craft store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Dollar store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:9am–9pm
  • Sunday:8am–10pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations