Roger is AMAZING! My wheel was making a strange clunking sound and although they had many projects ahead of mine, he checked my wheel and found LOOSE LUG NUTS!! He had his autotech tighten them immediately. I was safely back on the road in less than 15 minutes. WHAT A LIFE SAVER.. LITERALLY! I highly recommend both McFall Tire locations, family owned and operated and extremely sympathetic and courteous! Thanks again Roger!!
Okay, I went to these guys because I walked out to my car and my tire with low unexpectedly, as per usual in Arizona all of the air pumps I went to had the nozzles removed or were out of order. I pulled up and asked these guys for a little bit of air for my tire and the young guy Emiliano, checked the pressure of ALL FOUR tires, added air to my low tire, put a substance on it that would indicate whether there were any holes, we found one and I asked them to patch it. I didnt know what I was getting into because they never told me how much it was going to cost, so I just sat in the waiting room and waited for the damage. They came back to me after they are taking the tire completely off the wheel patched it up put it back on reset the air pressure and handed me my keys saying, no charge. I will always go back here. I was feeling like garbage, they fixed my problem, including the labor that it cost, and straight up handed me my keys telling them I dont owe them a penny.This is my tire place now.
Ordered black lug nuts for my new truck, they came in and I showed up late in the afternoon and they were closing up for the night, instead of turning me away Lawrence installed them without hesitation, also I needed a windshield installed and he referred me to an Awesome company who not only came to me for the installation but also had the Tint I requested put on before he installed it. All around great experience... A+ service
Got me in & out quick . There my new tire shop now
Trust them with all our cars even our 50 year old car. Totally Trustworthy. A bit of a drive for us, but will make it every time because I know that they are not going to screw me. Thank you Marcus and Lawrence.
This has been the easiest and most honest experience I have had dealing with any shop. Davey and Marcus helped us get new tires and answered my countless questions without hesitation. We called around and they gave us the best price without a doubt! Will definitely be back and recommend.
Awesome customer service.Lawerence was great.. I went in expecting to spend big $$ for some tires and he got me set and out the door for far less then what I thought.Service was fast and very professional
Good customer service and I was able to get my oil change done in a timely manner and for a really good price. Much lower than most places Ive been to.
This place is a awesome local owned shop. I came here to get a new set of tires and had a fixed budget. I told the staff my budget and they worked with me to get under the funds that I had set aside for the tires. the staff is real friendly, and the kept me posted on the situation for the whole process. As well I asked if I could keep the 2 front tires and they covered my trunk with plastic so nothing would get dirty. I definitely recommend coming here.
I went here for the first time today. I was very pleased with their service. I thought I was going to have to leave my car there all day because I didnt have an appointment, but they were able to get me a new tire and get me out of there quickly. I feel it was a reasonable price as well.
Good quality work and great customer service by Lorenz. Family owned atmosphere where they dont implement services that are not needed.
My tire had a nail so I replaced it with my spare. When my son put my tire on the back of my Toyota Rav 4, I couldnt tighten the lug nuts all the way. This made the tire wobble. McFall tire was on the way so I stopped in. The gentleman at the counter were so helpful they patched the tire and put my spare back on the rack. They were very friendly and helpful and didnt charge me for the patch. I definitely recommend McFall tire and Auto repair. Excellent customer service.
Family owned and family ran!!! We have been going here for the greater of 20 years! Longevity of the workers, seeing the same faces, and them knowing your vehicle is such a great quality to have in a buisness.
They are the best, they are so knowledgable and very straight forward with upcoming needed work and they always help in a time of need when your car is in immediate attention on your auto needs.
I have a 22 year old car with 250,000 miles that constantly has issues but McFall always fixes is faster than anyone else and they do it for a lot cheaper too. They have fixed minor things like a leaking hose to more major things like radiator and distributor. I’ve never scheduled any appointments because my issues would just pop up and even then I’ve never had to wait more than 1 day to have my car worked on. Will definitely be taking my new car here.
Great tire and mechanic shop. Been coming here for over 20yrs
My 91 year old Mom has been going there for years. Wont go anywhere else. They make her feel welcome and safe in her Saturn. Thank you McFalls for taking such good care of my Mom Marcy, you are appreciated.
Awesome customer service! Can’t go wrong with this great location for auto service.
This shop is just wonderful. The work is quality and the staff is very friendly and honest and the pricing is very affordable.
Wonderful guys here, they are the best!!
Great prices and great honest people
This is your go-to tire shop. Had a slow leak, fixed and out the door in no time. Honest, reliable and professional in all respects.
Amazing place! Im super impressed with their honesty! Went in because my car was not able to be driven past 20mph and even at 5mph would wobble i carefully drove over thinking it would be an expensive for my mercedes suv... Come to find out it was my tire and they didnt sell me something i didnt need. They didnt have my tire in stock so they put on the spare but Im super happy and i totally recommend this place. Did i mention they were fast?! Thank you guys! When they put in my bad tire in the back they put down plastic not to dirty the carpet how thoughtful!
Thank you for great service!! You didnt over charge me and explained what was wrong with my car!!
Was able to get a next day appointment to have my wifes store patched and an oil change. Definitely taking my car there next
Very friendly. Great customer service. I got tires and rims here.
First time in, and I couldnt be happier with the friendly, knowledgeable service. Stopped in for a quote on tires around 11 am. They had my tires delivered and installed by 4pm. Definately will be a repeat customer.
1st class! Amazing experience! My wifes car was having trouble with the transmission. We had it towed to McFall Tire & Auto in Goodyear to be repaired. Not only did they diagnose the problem successfully, but they called a local dealership to check if the warranty left on our vehicle covered the issue. Guess what? It did! They even took care of transporting our vehicle to the new location! We were on the other side of town at work and wouldnt have been able to transport the vehicle otherwise. The best part? We werent charged a penny for the entire experience! Saved me hundreds of dollars if not close to a thousand! Its hard to find honest people in the car repair world these days. Please give this business a chance. You wont regret it!!!
Just earned a lifetime customer. They promptly helped me with a damaged tire that caused them extra work with no complaints. Excited to get serviced here in the future. Should beable to rate bonus stars!
Just found that our project car has issue. The new gas tank they installed was dropped at some point. This caused a pinch. Apparently over time the hole has grown. Also the exhaust that had to be cut out then put back is messed up. Looks like a child did it. Will NEVER go there again. There was a whole other story to get here. Awful. Do not waste your time.
First time here, I had spent hundreds of dollars at other auto shops trying to figure out why my check engine light was on, and they fixed it for a good price in less than an hour. This time, I came in to get my brakes checked, and Marcus explained every step of what they were doing. He even brought me out and showed me where the leak was, what had to come out, and why labor costs are what they are. Instead of charging me for two parts right off the bat, he fixed one first to save me money. Also recharged my AC for free! Amazing service!!
This location is professional, quick, and provides great customer service. I will definitely visit McFall for my future vehicle service needs.
Been here twice in the last few months regarding a flat and a low pressure monitor warning and not once did they try to upsell me, or pressure me to buy tires.Incredible customer service. In and out quickly without an appointment. Both visits were free.Because of this, I will be sure to come here when I do purchase tires, no doubt.
I am a repeat customer and have been very pleased with both the quality of the repairs and the price. However the waiting room isnt comfortable and they do not have a shuttle service.
I really thought great costumer service was a thing of the past until I went to mcfall tire and met Marcus. He was very honest from the get go and explained what needed to be done thoroughly. After they did the inspection on the car he called and said I needed a new alternator and that it would be done by the end of the day. An hour later he called saying the part they had was wrong once they took everything apart and werent able to get another until the morning. (I had told them time was not an issue because I had rented car) I was completely okay with this said take your time theres no hurry. Later that afternoon he called again, immediately I assumed bad news could only come now. He said the part couldnt be there until early next week and there was a price change from what he originally quoted me due to a more expensive part. He went on to tell me he was able to talk whoever he was buying the part from to overnight the part and price match to what he originally quoted me. The part was there the next morning and my car was done before noon. To have someone constantly keep you updated on what is going and be able to work with you and others to make it the originally quoted price was fantastic. His hard work is greatly appreciated and I have certainly found my car shop if I ever have any more issues. Honesty, loyalty, and hard work. Great combination!
Needed air for my trailer. Pulled up and they totally accommodated us. The guys there are super nice and are willing to help and advise. I will definitely be back for tires in the future. Kudos to the owner on the good guys he has working for him. Its hard to find places like this.
Wow! Thank you. It is a wonderful feeing to relax and enjoy. Marcus, your energy calmed me upon meeting you. I drove back to Denver over snowy mountain passes, knowing I was meant to have my vehicle cared for by you. Everything felt right, I was able to concentrate on driving. McFall Tire is my AZ auto maintenance and care destination anytime I drive that way. See you on my next adventure! - Jeri’s sister
McFall Tires provides excellent customer service and high quality work. When I moved to the state of AZ I needed new tires and oil change after driving across the country. It was the first place I saw on Indian School Rd and Ive been coming ever since for tires, oil changes and advice on all my cars. Ive had several vehicles and McFall tires has taken care of them all. I refer people for these reasons. Since opening the second shop, I now patronize the new location and receive the same high quality results. Cliff, Lawrence, Doug, Marcus and Silas are great guys. Thanks McFall Tires!
I was referred by a friend. I felt the pricing was fair and they did not try to oversell me. So far my vehicle is running great. Will use them again!
Been bringing all my vehicles here for over 10 years. Fair prices and honest mechanics. They arent just there to make money off of you!
I came here on a recommendation from my mom. I was super impressed with their speed of service. I had an oil change done and was driving out of there about 25 mins later. Prices are very reasonable! Highly recommend!
The workers are very polite, courteous and professional Im recommending this place to all my friends and family
Called 2 hours before closing time asking about an AC Service, The Manager (Lawrence) told me to come right in.I get there and they pulled my car in right away.Honest. Fast. And Friendly Service. Told me if it goes back to the way it was within 2-3 days to come back and they would take care of it.Left the shop blowing at 57° out the vents!Happy to get this done before a long summer.Highly recommended for anybody that resides in the West Valley
Service was fast and they didnt try to upsell me. All I needed was a nail removed and tire patched which they did for free and without trying to put me on any warranty plans like other *big* shops do. Ill probably come back when I need new tires or other maintenance done to the car.
I had an emergency brake issue. I was surprised at the service. I generally grudge taking my vehicle in for repairs or maintenance but the customer service and communication on repairs exceeded my expectations. Its hard to find an honest mechanic especially a reasonably priced one. I highly recommend McCall Tire & Auto Repair.
Great service. Fast service. I bring my car here all the time..
Was over at the jiffy lube across the street, felt very uncomfortable leaving my car just for an oil change, they wanted $86. Called up McFall Tire and they got me right in, Marcus gave excellent customer service. Very good prices. Definitely will be coming here for all future oil changes & repairs.
Good service, getting busy.
The people at McFall Tire & Auto are excellent. Fast service at reasonable prices. I used McFall the first time because I had an emergency and none of the shops close to my house could get me in. Their team was able to diagnose my vehicle, and get it repaired, on a very busy Saturday afternoon. The second I used them was for an oil change and diagnosis of a check engine light. Again, the service was performed quickly despite several customers in front if me. Based on my two experiences at McFall Tire & Auto I would recommend them without reservation. I have not experienced any of the standard up sell and scare tactics encountered at other repair facilities. I have experienced honest people that are anxious to work and earn your business.
Ive taken my car to many shops in the valley and have to say this is by far the best experience Ive ever had. My vehicle just came out of the shop elsewhere and I was having issues with steering, the shop that did the work originally decided to go out of town for a few days & I could not wait. They got me in diagnosed and fixed the problem. No BS straight forward shop, this is now my new go to for all my work. I dont let just anyone work on my vehicle Im very particular.
Highly recommended for purchasing tires and auto repairs. Knowledgeable and professional staff. We have been a customer since 2015. Prices are very economical. Repairs are bonafide.
They quickly diagnosed my over heating issue, fixed it and had me back on the road in less than an hour. Amazingly fast, trust worthy and knowledgeable. I will definitely bring my truck back to them in the future.
So many tire shops, so many options. How do you really know where to go, or who to trust..Ill tell you what, there is no place I would rather go to, than this tire shop..So dont waste anymore time looking, just go to McFall Tire, you wont regret!
These guys provide quality service at a fair price and wont rip you off. A repair shop you can trust.
The customer service was amazing and the repair was top notch. Best auto shop on the west side!
My go to place whenever I need anything with my car. The guys treat you so well and never try to upsell you. I have gone with them for all of my vehicles and my family takes their vehicles here as well.
Great shop. Good work. Fair pricing. They get the job done. On time. Within budget. No hard-sell tactics or pushing for unnecessary work.
Anything car related come here, they will take care of you immediately and are so much more reliable that pep boys!
Today was my first time at McFall Tire & Auto but it will definitely not be my last. I have lived on West Valley for years now and have been looking for a shop like this. When they say family owned and operated, this is not just a fancy saying to get your business. These guys truly care - I even got a chance to meet Marcus McFall today and unknown to me, he has known some of my own family for years! I highly recommend McFall Tire and Auto for any of your auto needs. I will be back and will be recommending to the rest of my friends and family in the West Valley. I will need new tires soon - I know where I am going. What a pleasure!
If I could give them more stars I would I strongly recommend bringing your vehicle here. Great mechanics very friendly and honest service. And I almost forgot they love cookies.
They are always honest and up front and do a lot of good for the community. The work is done accordingly and their prices can’t be matched for the quality. Marcus treats all of his customers like close friends and I can’t imagine going anywhere else with my vehicles.
Fair price and great work. Friendly and helpful. Only place I take my truck now when I need work done on it.
Great prices, quality service and a pleasant workers! I would recommend to friends and family!
The great folks at McFall Tire in Goodyear fixed my vehicle perfectly, and for a fair price. I decided to give McFall a try after receiving absolutely terrible treatment from Tyler and the crew over at Brakes Plus Avondale. I highly recommend doing business with Marcus McFall and McFall Tire & Auto Repair of Goodyear AZ...
They were friendly, timely and cost effective....great service...will come back again
Great honest shop to take your vehicle been bringing my vehicles for several years always great service family owned business 2 loctions
Have been taking my car here for 2 years. Never taken it anywhere else. Lawrence and marcus are always letting me know whats happening with my vehicle and do a great job. Makes me feel safe!
Friendly with good information free testing so you know if your vehicle is ready for emissions test
Fair price
Ive been 5 times going on 6 to get my tire pressure light fixed after they said a bubble in my tire caused me to replace 4 tires.After I wrote review they called to make sure gauge was working correctly. I brought car in sixth time, and it seems to have done the trick. I changed rating from 1 to 4 stars.
A great tire shop, theyve always been more than fair with me, and great service!
Been going for almost 4 years and nothing but great things to say about them. Great service and good prices.
They are always great. I have been going there for years.
I have been going to McFall Tire and Auto for several years and I always leave happy with the customer service and work performed, however, my most recent interaction with this business was far beyond my expectations. I recently moved to Denver from the valley where Ive spent most of my life, so when it came to buying snow tires I was lost. There are many options that are EXTREMELY pricey and its hard to know whats the safest/best choice in tires at a reasonable cost.In a bind, I called McFall Tires and spoke with Marcus who remembered me (awesome!) and was more than willing to help advise me to what direction to go in for tires even though he had nothing to gain from me buying tires elsewhere in Denver. Not only did he help me choose a safe tire, he called around to different shops in my area to find the tires and provided me with quotes from shops that he thought were a fair market price...really!!Needless to say I wish McFall Tires was in Colorado because this was above and beyond excellence in customer service, they are an honest, hardworking business with integrity that you can rely on! Thank you Marcus for all of your help and let me know if you ever branch out into Colorado!
Marcus went above and beyond to help me get my car in safe driving conditions after visiting 3 other shops. Honest and will work with you will be coming back for all other tire needs thank you 😊
Lawrence maintains a work situation which stimulates the growth of individual employees. Outstanding experience.
Great customer service, accurate pricing and even got the job done earlier then expected! Found my new car place!😄 Thank you
Chill dudes, quality service
Great service
Always pleasant and can trusted
They are always helpful and usually get me right in. Good mechanics at a fair price. You cant beat that nowadays.
Ive been coming here for about 3 years now. Good people, honest, good work, and good prices. What more could you ask from a mechanic?
The staff is always so kind and helpful, their system makes it so easy to just come in and get an oil change plus they are always in communication with me regarding my car and keeping me updated on the progress and/or cost.
Excellent customer service, quick and honest car repair! Shout out to Marcus, youre awesome at changing headlights 😉
Marcus and his staff have always been great. Low cost, fast service. Cant ask for anything more.
Great people Marcus and Lawrence are great guys. They get the job done an reasonable prices and they are honest.
Lawrence was our service guy. He was honest and direct. They came in far under what we expected to pay and the work was done quickly.
This place is helpful and helps u with your problem and is honest .
So yesterday 3/9/2019 I brought my car to McFall tire for tires. I had nexen tires put on the car by Mcfall tires 8/3/2016 which were a 60k tire due to the alignment the tire wasnt covered with only 26k miles on the tires. They took pics of all the other problems my cars had but never let me know that the alignment was ruining my tires so now instead of paying 70 dollars for an alignment it cost me over 500 to get new tires. I used the dealer ship rodeo Kia and Mcfall tire for oil changes and tire rotations but they failed to let me know about the alignment. So live and learn in search of a new machanic to service all 5 of my vehicles...
I have been taking my cars to Mcfall for years now. I dont trust anyone else. They are honest and fair priced. You will not find a better deal on tires. I highly recommend either of their shops.
I needed 2 new tires mounted balance all 4. Tjis is on my Jag. XJ8L.Left grease on my steering wheel. Felt funny driving. So i checked tires. New tire were at 45psi. Should be 34psi.My car never had a shake its so bad. My husband took it to a different shop.It did call them about first 2 problems they didnt seem interested. So no its not going to them for the balance problem. I would rather pay someone who know what they are doing...
No better place to take your car or truck for any type of service.
I took my truck to get my head lights fixed since I replaced the whole wire harness with a used one and they were working funny. I talked to the front desk guy on the phone and told me they couldnt do nothig about it, then I went to pick it up and talked to the electrician and he told me he didnt even want ro mess with it because it mightve been a head ache and he didnt wanna deal with it. I was surprised of this guy excuse, since Ive had received a very good service in the past.
They do right by us every time, repair only what we ask, and dont gouge at all! Great guys, wonderful to work with!
If you think about going to big o tires dont Ive worked at big o tires in maricopa and in goodyear they are bound to make you spend more money then you should goto mcfalls they fix whats needed or what you requested at a reasonable price with hardly any wait, recommend mcfall over big o tires or I should say big o liers
Always so welcoming and friendly. Such nice people.
Great service. Never a long wait. Employees have great customer service.
Great service a little pricey
Both locations have always showed integrity and quality in the work performed on many of my vehicles. Great group of mechanics and always nice to deal with business owners.
Large comfortable waiting room, didnt have to wait long for service. Seemed honest and prices fair.