Our family has done more business with THD than any other business or businesses related to home improvement. In this case, the services needed were not realized. I must warn my fellow consumers against The Home Depot Home Services in Georgetown, TX. I did spend 4 months trying to book their services and it was very painful. I should have given up but I was working long-distance to arrange home improvements and thought I had gone so far that it was too late to turn back. We paid and were ready to move forward. Weeks later, they called and said they could no longer do the job. You are welcome to message me for details consumers. The best advice I could give is run away from THD Home Services in Georgetown as fast as you can. Maybe run away from them nationwide because our issues started with the toll-free number. Seriously. Run!

I really cannot remember a time where they couldnt help me even with the most stupid question. And dont make me feel bad for asking. I like this store and the service I get here. Thank you

We had issues just trying to get our sink and faucet installed. Employees have issues with their training. They wrote our information for installation twice on paper! The management tried to help, but I really felt kind of handed-off from one to the next. Of couse, that could be because it took over a week to simply schedule our installation time. Yes, over a week just to schedule. When the installer did call, she was very rude and exasperated.All I wanted was someone to help install our sink and faucet that we purchased. I had to call five times, drive up there twice just to fix THEIR mistakes.We have much more home improvement projects that we will be working on in the next two months and unless it is proven that training has happened and customers can be treated with respect, Home Depot Georgetown will be not be the ones getting our business.

DO NOT use Home Depot for their 72 hour carpet install. Mine has turned into TWO WEEKS, and wasted one full day of my time waiting for the installers that never showed up, and including the 3 trips into the store I had to make to re-select which carpet I wanted. I feel like I am dealing with the most incompetent people on the planet.