I gave this company an opportunity to clean my vacation rental based on their reviews. From the very 1st cleaning, there were issues with areas not being cleaned, items not being restocked or refilled. I would take pictures and emailed them to the office but there were always excuses short staffed, crew didn’t know my property, work in progress but NOT ONCE was I offered to have the crew come back out to redo/or address the issues. I was very understanding and tolerant when there were issues and I would spend hours cleaning/restocking after the cleaning crew. Several times my home was left unlocked and I was told crew was overwhelmed by the cleaning but locking up has nothing to do with being overwhelmed. At first all my emails/calls/concerns would be addressed promptly but as more issues continued my calls/text/emails would go unanswered. I would have to continue to follow up and I would either be treated with unprofessional manner or given excuses about illnesses that prevented unreturned calls/text/emails. Finally after many issues that were affecting my rental business, I decided to move on to another cleaners.

WEC has been cleaning our vacation condo for several years. The condo always looks fantastic once they’re finished, and everything I’ve asked them do has been completed. A couple of times I’ve needed to make last minute changes, and they always been able accommodated my request. I greatly appreciate all the staff at WEC.

On Aug. 1,2021 I just witnessed this company vehicle run 2 red lights. One almost caused an accident.

They have been cleaning our beach house on the wet end now for a bout a year. All I can say is it is always done on time and spotless. Plus they are very trust worthy. You cant go wrong with West End Cleaning.

I can not recommend West End Cleaning enough!! They go above and beyond the call of duty and their attention to detail is impeccable. Brenda and Melissa are great and were willing to answer all of my questions. They have exceeded my expectations and I will be using them again in the future!

Their crew did an excellent job.. We have used them before and EVERY TIME they have met and exceeded our expectations. (We used another cleaning service previously and were NOT pleased..West End does a thorough job.)

I use West End Cleaning on all of my properties. They truly take care of our vacation rentals. Their crew is very friendly, professional and always on time. They know how I want the home set up and every time I walk in, the house is exactly the same. They really go above and beyond to make sure the job is done correctly and done in a timely fashion. We had some stained laundry that we thought was a total loss, but West End sent them back to us looking brand new. I have tried many cleaning companies over time and I really think I found the answer with West End Cleaning.I would definitely recommend West End to anyone in the Galveston Area looking for a reliable, professional, friendly crew for your cleaning needs.

Absolutely fantastic service - rain or shine, they will get the job done. I wouldnt recommend anyone else on the island - theyve got impeccable customer service, Brenda and her team make managing the home an absolute breeze. I only gave them 5 stars because Google doesnt give you 6! Get on their waiting list if they dont have space, someone will make room and theyre absolutely worth the wait! Best prices, turnkey service, and last minute changes are all included. And they email! Best team in Galveston!!!

Just began using West End Cleaning Services. The cleaning was very thorough and there was a clear attention to detail. We were delighted with an excellent cleaning and would recommend their services. Very personable and easy to work with, too.

Wonderful service for our family vacation home. We do not rent out as we have a lot of our personal items in the home and everything was cleaned very well and put back in the right place. I highly recommend their service!

We use West End Cleaners for our beach house rental and they have proven to be reliable and professional. I cant tell you how many times theyve helped me out by going above and beyond the call of duty! We dont live in Galveston and West End is like a business partner, alerting me of worn items that need to be replaced, sending photos of any damages caused by guests and even saving me when I forget to schedule a cleaning and have a guest on the way! The friendly and quick service that West End provides takes out so much of the stress that owning a rental property can cause. What would I do without them??

If you are looking for a professional and honorable cleaning service for your home or office, I highly recommend West End Cleaning.The entire team is very friendly, of good moral character, and they preform an exceptional cleaning job.When they leave it is so enjoyable to have a clean home with a fresh scent.

We use West End Cleaning for our vacation rental and have found them to be efficient with great attention to detail. They make managing our vacation house a breeze!

Great job, very detailed, professional, on time and trustworthy. Loved the deep cleaning they did on my house.