I stopped by to ask about the current state of new vehicle availability and information on ordering a new vehicle. The salesman, Ben Rollins, was very informative. As I described what I was interested in, he realized he had a vehicle on the lot that matched most of what I was wanting. We discussed both the available vehicle and the new build. I decided to go with the new vehicle on the lot. The salesman, finance department and parts department personnel were all excellent to work with to get this vehicle finished to my specs. This was one of the best experiences I’ve had with the purchase of a new vehicle. I would highly recommend Glenn Polk Ford in Gainesville. TX.

Jason rushing is the best. This is the 5th truck I have purchased and Mike hicks made the paper work seem easy. Love my ram trucks.

I took my Ford Escape in for a routine oil change and tire rotation. The service manager was very friendly and professional. There was an emergency occurring, and he warned me of a long wait and advised me to return after lunch. I appreciated his courtesy, especially because I had my 3-year-old granddaughter with me. We left to finish our planned errands and returned after lunch. My car was immediately serviced and I was on my way in less than an hour. I was very pleased with the customer service I received today.

Harry Bauwin was great! He was a pleasure to deal with before, during, and after the sale. Every part of the experience with him and the rest of the staff was extraordinary.

My wife and I enjoyed meeting Harry and working with him and the Glenn Polk team this month. We traded our 2018 Tahoe for one of the new Broncos. The experience was simple and smooth. Harry was great...none of the usual hours spent back and forth working out the details. They gave us a great trade and even brought the Bronco to Denison for us when we couldnt get off work. We liked dealing with them so much we went back a couple weeks later and traded our second vehicle with them. Great experience! Were glad we made the trip over.

Super friendly and helpfull staff!!! Didnt wait long for an oil change. Also let me know a couple of things that should get fixed! Most places dont let you know anything until its too late. Will definitely be coming back!!!

On 10 June, we were travelling down I-35 and ended up having 2 blowouts within 34 miles. This dealership was the only thing around so truck was towed there to get 4 brand new tires. We were thankful they had the tires but after getting destination, found out that we paid full price for 4 tires that were manufactured in 2017. I dont drive the truck very often and tires didnt have very many miles on them, so I researched why we had a blowout. Most places recommending replacing tires after 7 years from manufacture date. If this dealership is willing to sell me tires that I can only get 3 years out of, what else are they swindling customers out of?Edit to your response: Roughly 3 years old, they were over 4 years old, manufactured in the 15 and 16th weeks of 2017, I can send you pictures to prove it to you! If you have a manufactures warranty of 4 years, then why was my wife talked into paying for a 4 year warranty? All major respected tire dealers I have talked to said customers should not expect a tire more than a year old, no matter where they are stored.

I had an RV that the blinker was not working. Most dealers and repair shops do not work on RVs since they dont have bays large enough to work on them. Glenn Polk Ford not only did an amazing job analyzing the issue, they did the repair at a reasonable price while keeping us informed along the way of what they found and the cost to make repairs. They are now our go-to repair facility for our RVs as well as any other vehicles that they work on. I would highly recommend their service department to anyone.

A recent service visit went so much better than we had feared. We are trying to keep our 2013 Explorer in good condition, but she was running rough. We received great, personalized service. The shop did not waste our time, and fixed the issue quickly after diagnosing it effectively. The friendly staff are knowledgeable as well as caring.

Frank helped me through the whole process from deciding which vehicles to look at all the way through to when I purchased my car and i couldnt have asked for a better sales person. He never pressured me to make a choice and made sure I knew all the details before hand. 10/10 would recommend him for a promotion😂 and to anybody looking for a new car.

Jason Fallows did an amazing job and truck is running amazing. Also the pricing for the amount of work that was done was more than OK! I would highly recommend any Ford owner to have Jason and his team service and repair their vehicle!

My salesperson, Frank Villerreal, went above and beyond to research the answers to my questions. Very dedicated to customer service.

The service department was quick and efficient with my service. I’m so happy with the work was done and will definitely be returning the next time I need service.

Great service! Very professional, polite & helpful! Brittany was my service rep. I’m definitely going back.

We had an amazing experience with Frank! Found us the vehicle that met our needs and made the buying experience as smooth as possible! Thank you so much Frank and Glenn Polk Autoplex!

We recently purchased our 2nd vehicle from Glenn Polk Ford. It is nice to buy from people that are low pressure and nice to deal with. We will be repeat customers. Thanks again for a great experience!

Frank was our salesman. he went above and beyond to meet our expectations... Very nice quick an prompt to answer all our questions.. Highly Recommend Frank to help you with your new or used purchase...

After having a disappointing experience at a different Ford dealership I decided to stop by Glenn Polk Ford’s service center in Gainesville for a second opinion regarding a problem with my F150. Although they appeared to be busy both service advisors took the time to hear about my situation. The service advisor, Brittany, has taken on helping with my problem. She seems genuinely interested in, and in my opinion, is going above and beyond to help resolve my issue. While my experience with Glenn Polk is limited, I am impressed so far. If this level of commitment continues they will certainly have earned a new customer.

Fantastic dealership family owned. Ask for Ben in sales if you need anything he is very low pressure and helpful. Best sales experience Ive ever had

Louis ( service) and the Glenn Polk Ford family saved me!! I live in Georgia and I was visiting my son in Gainesville Texas . The morning I was supposed to head home my car would not start, ughhh. I called Louis in the service department and he handled everything perfectly. Not only did they have my car running within a couple of hours, they also gave me a great price for the work done. I cannot thank them enough. Im safe at home because of this Amazing service department.

Tanner was professional and made the overall car buying process easy and stress free. He found the right car for us and the right deal. We will continue to choose Glenn Polk Ford for future purchases.

Extremely helpful and very nice, We were traveling and broke down. Got us in and out in no time and was very reasonable . We were greeted as soon as we drove up in the wrecker. I can’t say enough good things about this dealership.

Wonderful crew, did everything necessary for emergency RV repair with no advance notice. THANK YOU!

We had a wonderful experience with Glen Polk. Gus was our salesman. He was so enjoyable to work with.

Professional, friendly and easy was my experience buying a truck at Glen Polk. Levi was wonderful to work with.

I stood in parking lot looking at 2 jeeps, sadly no one came out to greet me. So I left for a different dealership.Very limited inventory.

Had a power debacle in my 2016 Focus Titanium after having a different company replace my windshield. Had to have the car towed to Polk. They diagnosed the problem, recalibrated everything and had me up and running in a couple of hours! Cost was $77.00 can’t say anything but good things about these folks.

A great experience buying a Mustang Mach E. Ben Rawlins made the process very smooth mostly on the phone or text so we could negotiate and close the deal before I ever left home 211 miles away. Once I got there it was a professional handoff, the vehicle was exactly as promised, and the finance officer easily worked through the paperwork. I enjoyed the whole process and would work with them again, even from 211 miles away.

Drove past Glenn Polk Ford saw very few trucks on the lot went back the next day and was looking at a blue F150 sport and was approached by a salesman Harry B. and about 30 minutes later I was buying the truck. Really enjoyed dealing with the people involved in the process.

Brian and Brittany in the service department were great to work with. They set a schedule and kept it. Great job guys!!!

I researched the car I wanted and contacted the dealership. My sales rep was very helpful. He showed me they offered the lowest price in North Texas and made the sale seamless. We dropped our trade and drove away in about 30 minutes. Very happy.

My young son brought the love of his life, Mustang, to have some work done by the Ford Service Dept. They treated him with utmost respect and listened to his concerns and wishes. They took absolute care of his baby, professionally installed the parts and made him a very happy young man. Luis was very attentive and made sure everyone in that day was taken care of and was sure to get me and anyone else that needed it a ride to their destination after leaving their vehicles. Very impressed and thankful.

Unfortunate situation for us, but these folks were fantastic to work with!!! Especially our service advisor, Luis! Very prompt and professional. Would highly recommend their service department for anyone in the area or those like us traveling through.

Glenn Polk is by the best dealership I’ve ever done business with. This is the second vehicle I’ve bought from them and look forward to many more. I’ve sent my friends and family to them and they have all had the same experience. Drive a little bit and give them a chance. You will not be disappointed.

Still a good selection in these unusual times. The folks there are so friendly and genuinely caring of your interests and needs for a vehicle. If looking for a rare gem of a pre-owned, check with them! Be be sure to be ready to respond quickly as the choices come & go Very quickly! Thank you Tanner & Connor!!

Excellent customer service, sales department and finance. Highly recommend for anyone looking to buy.

Glenn polk is always very professional and very customer service friendly. Luis in the service department was very helpful and a great pleasure to work with.

Super easy process. Frank and Johnny made the transaction fast and headache free! This is the 2nd vehicle I have purchased here within a year and will always make the drive for the great service and trustworthy service!

Fast service, always friendly, and Brittany j. is a rad chick!! always nice seeing her

Got a basic tire rotation and oil change without having to spend a fortune on some package deal. I like the simple service approach and will drive over an hour to get this first class service. No more big city Ford houses in Dallas for my truck.

Sales representative, Harry, did a great job working with us to pick out the right F150 this morning. He took the time and effort to bring several choices under the cover of the entrance roof...even in the pouring rain. Really liked the courtesy and interest in us, as customers, displayed by the General Manager, Brandon. These are benefits realized by buying from smaller town dealers as opposed to the larger mega-dealers in the Metroplex. I would highly recommend visiting Gainesville’s Glenn Polk Ford and ask for Harry as your sales advisor!

Luis always takes good care of my car when I take it in for maintenance and any time I have any issues with it which is rare. He treats you like you’re the only customer and like it’s his own vehicle he’s working on. I’ve done business with Glen Polk for many years and their friendly customer service hasn’t wavered. I can attest to their loyalty to their customers. If there’s ever a problem or if I’ve been unhappy about something I just go to them and tell them and they sort it all out. They’ll do what they need to keep their customers coming back.

I was looking for a bronco sport badlands edition. I live in the DFW area spoke with several other dealerships. It was like running through hoops to get pricing and availability. I finally saw a car gurus add for a bronco sport at Polk Ford. I got a hold of Bryan and he was great. Very straight to the point and helped me set everything up. I was in and out of dealership in 20 minutes! They set me up with very competitive financing and didn’t try to hit me with all these add-ons like the other dealer ships.I would definitely recommend them!

Loved the service I received from Glenn Polk. Everyone was friendly and helpful.. would recommend them to everyone.

Just recently bought a car through Glen Polk and they asked for a review so here it is. I’ve been to Glen Polk twice in my car buying experience, once was test driving a Ford Focus ST in 2018 and a Hyundai Elantra this year (2020). When I had my first test drive I was 20 and I was visiting the used lot on the south side of the dealership and I had Frank as my salesman. I wasnt taken seriously the first time due to my age and appearance and that lost them the Focus ST sale. The second time around I have Frank again. I decided on having getting the Elantra before hand as I was pre-approved through my personal bank. Through the entire process I knew that Frank was sizing me up, seeing if I was a serious buyer or not; I test drove 3 different vehicles up to this point and he made it very obvious that I was on HIS time. During the test rides I told Frank I was pre-approved and to not run my credit but he went ahead and ran my credit to 3 additional lenders behind my back (I didn’t learn this until after I left). As I get to the final steps of signing the contract I stepped away to call my wife and make sure this is what we wanted, because as those of us reading this review know, car buying is a big financial decision. As I was on the phone, Frank approached me 3 different times and talked down to me and treated me as if I was a child and seriously pressured me into buying this car. I felt extremely uncomfortable because of this horrible sales tactic and how he was inches from my face during his last confrontation. Even worse; he did this while I was on the phone with my wife the last time and she told me to straight up leave because of rude he was. She had heard everything so I did what she asked and left. Franks aggressiveness and serious lack of patience lost him another sale. I left the dealership after talking to the finance manager Kenny and explaining why I was backing out of the sale. I walked back into the used car building and collected my keys from the Connor, the used car sales manager, told him my experience and left. A day later, Connor called my personally to work out the deal as he was actually the grandson of Glen Polk and he wanted to make things right. I explained my situation and told him that if I was buying this car, I want Frank nowhere near me and to receive ZERO commission or credit from the car sale. Connor agreed and I went back with my wife and we got the car.The car itself is very nice. The dealership took very nice care of it and the condition is overall a 4/5 if anyone is curious.- Overall - It’s a shame that the only way to buy a used car comfortably from this place is to talk to the boss directly. Lord knows how many cars Frank made people buy that they weren’t comfortable with due to his horrendous tactics. I honestly hope this if I do business with them again, his desk is cleared off for someone more respectable and actually willing to take the time. I would give Connor Polk 5/5 stars but as a whole, this experience was pretty terrible. If I wasn’t in absolute need of a vehicle at my time of purchase, I would have gone elsewhere.

Frank V. Was our salesman. He was a perfect gentleman. He only showed us vehicles that was in our price range and actually got our payments lower than we were asking. We were not there all day disputing back and forth like we have had at other dealerships in the past. We would definitely recommend going to Glen Polk and going and seeing Frank!

They made the process quick and easy. They listened to what I want and didn’t try to oversell me. Tanner is absolutely wonderful and I will definitely use him again!

I highly recommend this dealership to everyone car shopping. I appreciate they dont play the ridiculous back and forth haggle games and they are extremely respectful of your time. Everyone was truly kind. Harry is outstanding.

I have absolutely no complaints about my experience with this dealership. This took about2 hours and I thought was wonderful. Absolutely the nicest and best new truck I’ve owned out of 4. Bryan Crisp worked well with me. So as far as I can see, I’ll give a 100% satisfaction!!

Jason the salesman was very courteous, helpful but not pushy! They are delivering our truck and didn’t have to ask! Great and friendly people all around!

I was looking for a 2021 F250 with specific options and was also hoping to get a good price on a high demand vehicle. Harry kept me informed and up to the minute as they received new inventory and even took pics and sent them to me to see if we had a match. When the right truck came in Glen Polk Ford made me a deal I couldn’t refuse and now I’m driving the exact truck I was looking for at a great price.

Excellent Customer Service, Everyone was very Kind! It was an all around Great Experience! If youre in need of Service on your Car/Truck, I Highly recommend Glenn Polk Ford!!!!

Recently purchased a used 2020 Honda Civic Coupe from here and started hearing some noises. Shout out to Harley and Connor for taking care of my car free of charge!

Glenn Polk Ford has always provided me with great service and pricing! Special thanks to Shawn Polk and Brittany this trip!

We bought a new 2020 F150 Lariat in July from Glenn Polk. The buying experience itself was great and I love my pickup! However, the service department is an utter disappoint. The glove box didnt line up and I was informed there was a technical service bulletin for it. The tire pressure sensor on the driver rear tire was not working either. I drove an hour to drop my brand new truck off for them to call me the next day to tell me a new glove box had to be ordered and it would be a couple of weeks before it came in so I would have to bring it back. When I picked up it nothing had been done to address the tire pressure sensor. I took it back a few weeks later when the glove box came in and they said they would replace the sensor at that point also. When I dropped it off there were no loaner vehicles even though one should have been supplied since we purchased a brand new vehicle. I was able to pick up my truck the next day and the paperwork said the glove box had been replaced with a new one, and lo and behold the tire pressure sensor started miraculously working. Well, the glove box was NOT replaced (we know this because we put a piece of tape inside the old one and it was still there), and the rear driver tire was aired up more than the other to make the tire pressure look correct. We called to ask about this and were told they robbed enough parts off other glove boxes to fix it and if they would have replaced it we would have been charged for it. We spent almost $60k on a new vehicle with a 3/36 warranty, plus extended warranty and you tell me you are going to charge to replace something covered under a technical bulletin! Now 3 months later my backup camera is out, my glove box is still broken and the tire pressure sensor is still wrong. I have filed a formal complaint with Ford and the managers I have spoken with at Glenn Polk do not care at all. You can buy from them, but dont expect anything but lies from the service department.

I was traveling through town trasporting a box truck to the upper midwest, when I started to have problems. I was able to find Glenn Polk Ford to help me out. I had some GREAT service from Luis, he shuffled some jobs around to get me in the next day first thing. Luis help me find lodging and even drove me there on his way home. I cant say enough how through the whole process he kept me informed. As it turned out the part I needed was on a national back order. I had to fly back home and wait for the part to become available. During the 2 weeks it was down Luis kept me informed on the parts status. I cant say enough how I had no worries on leaving the truck when I knew Luiss can do great attitude was taking care of it while I was 900 miles away. The day it was available they iinstalled it and tested all out. When I flew back, I was in and out of there with such great service. I dont see this in my local big city dealerships. 5 Star rating plus experience I had when I really needed it. Thanks again Luis for your help. I made it back home with no issues.

Excellent Customer Service! Prompt and professional experience

Luis in the Ford Tech department very helpful and very reasonable. Aftermarket header install on my mustang. Very pleased with their work.

I had my F-350 in for a recall, the check engine light was on. They fixed the recall. I drove it home. The next night I got in the truck, started it up and the check engine light came on. Took it back the next morning was told that the recall will cause the def pump to go out and that is what is wrong. Was told it will cost $700 - $800 to replace the pump that the recall caused. This is not rightTHIS ISSUE HAS BEEN RESOLVED AND I AM EXTREMELY HAPPY AND APPRECIATIVE FOR THE HELP OF THE STAFF AT GLENN POLK DEALERSHIP. I THANK THEM VERY MUCH FOR THEIR CONCERN REGARDING MY SITUATION.

Service is always a great experience.

We had an awesome experience at Glenn Polk today. My son bought his first car with the help of Frank and Conner. Frank was awesome with everything. So polite and understanding. My dad is wanting a new truck Im definitely taking him there. Thanks again for everything.

Service personnel were polite, helpful and accommodating. The repair personnel wasn’t careful enough with our F350. The service person stood on the front bumper to service under the hood, evident by their foot prints on the chrome bumper. It would have been better if they had used a ladder to perform their work.

Grant sold my dad a dodge several months ago and the process was great. Fast forward a couple months and now Im looking to buy a new small pickup. Grant put me in a new 2020 ranger supercrew $300 over the cost of a 2019 with 26k miles on it I had found on carvana. Kenny made the financing quick and painless. Thank you Grant, Kenny and the Glenn Polk family!

I traveled 41 miles to look at a used Fiat. Frank was very nice over the phone in understanding what I was looking for. When I arrived Frank greeted my outside and had the car pulled up and ready to look at. He walled the car over and showed me another model used vehicle I was comparing. Frank and Conner worked with me very well with a haggle approach and made everything smooth. I would defiantly visit Frank in the future to purchase another vehicle.

Lewis did a great job in communicating with me through the diagnosis and correction of the service problem I had with my 2019 F 150. I highly recommend the service crew at Glenn Polk!’

Excellent customer service!

Great people knowledge staff got job done right and quickly

Went in for a commercial vehicle inspection. Truck and trailer. Brittany Jefferson was the service advisor that I spoke with she had me taken care of in a very short time .

Frankie at Glen Polk Ford was Helpful and knowledgeable answered all my questions. Made the buying experience less stressful and easier!!

Ordered a new truck from Shawn Polk and was a great experience. No hassle, information was clear, and delivery was smooth. No surprises and couldn’t be happier with the treatment from everyone involved at Glenn Polk Autoplex.

Glenn Polk Ford has been great to my family now with our second purchase from Gainesville. They have serviced our vehicle since 2015. Highly recommended to all.

Best car buying experience I’ve ever had! Everyone was helpful and worked hard to get me the car I wanted. Would highly recommend to anyone looking for a top notch buying experience.

Frank really helped me out and made my car buying experience so easy and hassle free. I would highly recommend using Frank at Glen Polk AutoPlex. I will definitely be going back for my next purchase.

By far the best experience we have had purchasing a new vehicle. Ben the salesman was very professional and no nonsense which was exactly what I was looking for. We quickly reached an agreement and there were no surprises later in the transaction. Most of our discussions were on phone or via text but once we met face to face, he was very personable and our small talk quickly showed his love of family and Christ which is important to us as well. The run through the finance Dept was equally smooth and the nice lady handling our sale was awesome, fast and efficient. We left with no questions and feeling like they cared about our business with them. It was the first time we had stopped by their lot and stumbled across the vehicle by accident but next time we are looking for a vehicle, I wouldnt hesitate to make the drive out to see them again. My wife is very pleased with her new ride

These folks truly made the car buying experience as seamless as possible. I sent an email inquiry and had a response almost immediately. Larry Terry is a great sales guy and Michial Cox in financing will work his magic to get you the best deal and rate. In less than 48 hours- I had my dream car! A 2020 Toyota Supra delivered to my door by the Sweetest Older Couple —even though we live all the way in Austin and this dealership might as well be in Oklahoma. LOL.Hats off to you and your entire team! As a 25 year hotel sales veteran you all set a new bar customer service and making this a seamless process. Although we are done with new car purchases for at least the next 5 years, will will be back when it’s time for another vehicle for us and will highly recommend you to all of our friends and family.All The Best!Dawn HauckDirector of Sales & MarketingMarriott Hotels

My wife bought me a truck for an early Father’s Day present. Benjamin was extremely helpful to my wife and gave her an excellent experience. She had shopped around a few dealers and really was getting blown off about buying a new vehicle. Glenn Polk stepped up and made her experience quick and easy and painless. She was dreading having to spend hours at the dealer, but not with Benjamin. He made the process easy for her. I had a minor bubble in my window tint and I called up there and Brandon said to come see him. He was extremely helpful and nice. He set me up for an appointment to get my tint fixed no questions asked and even followed up with me. Glenn Polk will always be my place to go to when buying my vehicles. Second purchase from there and haven’t been let down yet!! Thanks again guys!!!

Easy to deal with. Great customer service. Had a small issue and they fixed it immediately. Seamless buying process without the gimmicks. Highly recommend buying from Glenn Polk.

Incredible experience with salesman Frank, and Kenny in finance. Ive purchased many vehicles in my life, but never was it as stress free and comfortable as with these guys! Two thumbs up for sure!! Thanks again Glenn Polk!!!

Great experience buying a car for my wife. Ben Rollins is awesome definitely recommend asking for him. Great dealership laid back and fun to buy from!

Needed oil, filter, and lube on our Motorhome. Had to leave it and they worked it in as it takes a larger lift to get the job done. Was able to get it done and back in just a couple of days. Very helpful and friendly personal.

This has been by far the easiest, most pleasant and fastest car-buying process my wife and I have ever had. Gary, our sales representative, and the entire staff were absolutely wonderful. They priced trades, and delivered our new 2020 F-450 directly to our home about 60-miles away. They then drove our trades back and we did all the paperwork in the comfort of our home. We will make GPF our new Ford dealer of choice. They gave us an unbeatable price and great value for our trades that our old Ford dealer could not beat. We’ll be back for sure.

Salesman actually sold me the pickup I wanted and didn’t try to talk me into something else.

Very pleasant dealership the people really car about you and my vehicle. Never have let me down.

Glenn Polk service always does a great job of taking care of my vehicles! Very friendly and knowledgeable!

Harry made my buying experience quick and easy, and was very knowledgeable. Kenny in finance was helpful and quick, and Brandon in service took care of my bed liner the same day. 10/10 will be back.

I love Glenn Polk they are all so nice! I had an issue and I needed to take my truck in for a ten thousand mile check up anyway and they are ordering the part I need and had everything done in no time!!! So glad I bought my vehicle there I don’t think I would go anywhere else!

My experience with this dealership has been awful. Their customer service is horrible. I purchased a used vehicle from them. I have only driven it under 5k miles and the transmission already needs to be replaced. I was not offered a warranty at the time of purchase. They quoted me full price to replace the transmission. I asked them since I was a first time customer, not offered a warranty, and only driven less than 5k miles if they could help me out on the price. They will not give me an answer. I always have to call them to follow up and I always get, I will ask or I am waiting for ____, to get back to me. I have been without a vehicle for almost TWO weeks now!

Very good service! The techs did all things to make my experience smooth. Will always go back!

I’d definitely go back and I’m not even from around the Gainesville area... very easy and smooth buying process and our salesman I believe his name was Ben was awesome ...

Best folks to deal with.They go out of their way tomake sure you are happy.Bought a F450 in July 2017.I am super happy.

Awesome most professional dealer I’ve been to in 40 years it’s how buying a car used to be and should still be these people seem to care we were out the door in 3 hours and happy with what we had I highly recommend checking this place out thanks again Bryan Crisp for making our day

Best car buying experience I’ve had.

The process was simple. I told them what I wanted and what I wanted to pay and they fulfilled every request. My salesman Levi was awesome !!!! Would highly reccomend.

Very good experience overall. Sales person Matthew was awesome, one fo the best i have dealt with. I paid cash, but went through finance department to complete the payment process. Finance guy was not friendly, didnt seem happy to be there. I get that he is probably incented to upset warranties, but the guy really needs to work on his presentation skills if he wants to close the deal on warranty upgrades. He was rude in the way he presented it, made the Ford warranty sound worthless, and it felt like he was questioning my intelligence by not buying the warranty. Otherwise, the dealership was nice, clean, truck was as advertised, and overall process was Very Good. Would have been Excellent and 5 stars if not for finance experience.

Fast good service

Best experience ever buying a new vehicle. Ben and Hunter were super helpful.

Very professional and fast. Finished the job when they say they will. Great dealership to get your vehicle worked on

Friendly and helpful, they arent pushy and they will help you find the best vehicle vor your needs

Glenn Polk did a fantastic job on my 30K service for my F350. I had called another Ford store because I was confused on what was necessary and found out this other Ford dealership was going to perform $1,000 in additional unnecessary fluid change. I appreciate Glenn’s great staff!!

Went twice to have a bug shield installed on my new F150...first time I was told by parts that when I come in for my first oil change to remind them and they would install. I called a week ahead and reminded them..the part had been ordered a month prior...I was told no problem...I get the oil change done and was then told they couldnt find the bug shield.. they reordered the shield...finally came in about two weeks later...I wasnt able to get in for another two weeks...I made an appointment to come by at 330 on a Friday on my way home from work...dropped the truck off was waiting in the customer waiting area ...was told they were having problems finding the part..came back about 20 minutes later and told me that the truck couldnt be moved for 24 hours after installing the bug shield.....I bought the part and took it home.....will install myself....not happy at all.Thanks