user
PHI Heat & Air, Inc
4561 US-82, Gainesville, TX 76240, United States
Appearance
PHI Heat & Air, Inc

Comments
Te
Review №1

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called, (1st Class Heat and Air).This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement.PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later.He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!!So good to find competent, honest, customer focused businesses.PHI you have a customer for life and free word of mouth advertising.

Gi
Review №2

Chris went above and beyond for us!! He installed a heat pump to our AC unit to heat our pool. They were here for hours making sure everything was not only working properly but, that it would heat the pool. Top notch service and great guys to do business with.

Sa
Review №3

The personnel at PHI are top notch. They know their business and are always respectful and professional. They get the job done in a timely manner and leave things neat and clean when they’re done.

Do
Review №4

They are wonderful. The office staff is extremely helpful. The workman showed up on time, was professional, and repaired the unit quickly.

Sh
Review №5

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.I would recommend them to anybody needing air or heat work. They go above and beyond

Ja
Review №6

The guys came immediately and identified the problem gave me several solutions and different price points and helped me make a very intelligent decision to get our cooling system back online within a matter of minutes and then also established a longer-term plan for the future. The guys were clean professional and prompt and I will never ever hesitate to call them again!

Ju
Review №7

PHI made our bad AC/Heat unit a pleasant experience. They came out ASAP and got us taken care of. If you want a great trust worthy company to work with, then give them a shot. We will never use another company again! They are truly the best at their trade.

je
Review №8

The team was on time; they conducted themselves professionally; they offered great value in their quote; they performed the install even though it was raining hard.We have our go to for HVAC related matters.

Ca
Review №9

They came out and fixed my parents heater after my mom just had surgery! Great quality work and awesome response time! I give them 5 stars and I would highly recommend them

ma
Review №10

PHI did a fantastic Job! They were professional, on time, and were able to resolve our a/c issue quickly and efficiently. I highly recommend them!

Ch
Review №11

Excellent ...communication, workmanship and value all executed in a very timely manner.

Mi
Review №12

Maintenance service call. Good service.

Di
Review №13

Estimate# 35965579Some slob showed up 30 minutes late and left us a nice surprise. Was rude to my wife when she asked if he needed anything. While she waited for his response a few moments later he said “you know this is going to take a while.”Didn’t even take the time to open up the unit to inspect coils, saw a little rust and said it need’s total replacement.I’ve gotten 2 quotes from other companies that with his report without even coming out we’re $5800 and $6000...Not to mention, he walked in on my brother (who was naked) using the restroom.4A6H7048 HEAT PUMPTEM6A0C48 AIR HANDLERBAYHTR1523BRKA HEAT KIT ACONT824 THERMOSTATPlenum SUPLLY AND RETURNCY 060L DRAIN PAN 30X60HUNG RITE, HANGING PLATFORMH/c hcc14-23 FILTER RACK WITH FILTER LABOR 12.5REWORK ZONING DUCT1.00 5,700.001.00 2,500.001.00 200.002.00 200.002.00 150.001.00 125.001.00 350.001.00 175.001.00 1,300.001.00 1,500.00Description Qty Rate TotalEXTENDED WARRANTY HEAT PUMP FINANCINGRESIDENTIAL8.25% 693.00CUSTOMER MESSAGEPRE-WORK SIGNATUREEstimate Total: $13,243.00

Ca
Review №14

Such a professional response and service. Notified when they were on their way. Arrived as scheduled and on time. Their service agreement is great! Highly recommend their service!

br
Review №15

They’re quick and efficient will a killer warranty!My go to for all my HVAC needs even at 3am.

Pa
Review №16

Excellent company, Excellent Service 5 stair👍

Ci
Review №17

I would recommend this company to anyone. They do very thorough work and back their products with a good warranty. Best AC company Ive ever used and will use them in the future for all of my AC and heating needs.

CI
Review №18

PHI is an honest HVAC company. I use them for my personal home and as a Realtor, I recommend them to many of my clients. They are trustworthy, and are super responsive. They diagnose the actual problem and dont put a bandaid on a leaky system. They have fair prices, a great warranty and only sell you what you need. You can count on them to do what they say they will and fix your system quickly. In the Texas heat, it is key to have a go-to HVAC company. I highly recommend them!

Gi
Review №19

Great Customer Service!

Ma
Review №20

I have had the pleasure of having Chris Peters come to my home on multiple occasions to help with AC issues and some that I thought were AC and werent. Hes always professional and extremely helpful and they have fair pricing as well. I can reach out to him anytime and he replies quickly and always willing to help. PHI Heat and Air is my go to whenever I have any issues. I reccomend anyone that needs assistance to give them a call.

Re
Review №21

This company was amazing and I will recommend to everyone I know.

Me
Review №22

Great service! I called this morning and they had someone out to me within the hour. He took the time to answer all my questions (I had a lot) and explain what he was doing every step of the way. Heater is running great again!

Er
Review №23

Called Wednesday and made an appointment for Friday. Was told they would be there between 11 a.m. and 1:00 p.m. Bobby and Vaughn was there before 11 a.m. They diagnosed the problem with the unit quickly and had it running in less than an hour. I highly recommend them.

Da
Review №24

I was very impressed with this company. They were very professional, punctual, honest and up front with their pricing. I will definitely be using them in the future.

Aa
Review №25

Very responsive, great work and just great people overall

Ma
Review №26

Very good prices, prompt customer service, no hidden costs!

Do
Review №27

Great system and great people! Get it done right the first time, and get the best!

Ro
Review №28

Friendly honest company. I would use them again.

BR
Review №29

Fast and reliable service, hands down to this company. I will use then forever

Information
29 Photos
29 Comments
4.7 Rating
  • Address:4561 US-82, Gainesville, TX 76240, United States
  • Site:http://phiheatingandairconditioning.com/
  • Phone:+1 940-768-8586
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
Similar organizations