These guys are fantastic. They make prompt appointments. They arrive on time. Theyre friendly and communicative on what theyre doing and what they recommend.I had AC service and new unit install through them, and it was a great experience. I will absolutely continue to use them for as long as Im in the Gainesville area.Other businesses could really take some pointers from Gator, their customer service is top-notch and their work extremely professional.
I would definitely use Gator Air &Energy again and I recommend this company because they are not out to make as much money out of you as they can. They do whats necessary and leave. I feel I can trust this company not to rip me off. Try them! Good job Vernon! And Thank You much!
I was very happy with how quickly Gator Air & Energy responded to my texts and email. Both agents we interacted with at our home were polite, friendly. They educated us about how our system works and how to take care of it. Will work with them again.
Second time users: Gator Air is still perfection - 5+stars. The personnel (Josh) was knowledgeable and quickly and correctly figured out the problem. And, as importantly was able to explain the work and steps he had taken. This is an honest-to-god old fashioned company focused on customer service. Our go-to company!Had a new dryer installed and we learned that the previous venting system had been improperly done - NO connection to the venting pic pipe!!!! Lucky for us Gator Air was VERY responsive and showed up within 1.5 hrs of our call for help. The service person got right to work and then took time to explain to us just what/how things worked behind the wall. He fixed the connection. We will return to Gator Air for any/all future duct work!!!
Cleaned 18 foot dryer vent, including removing clog and fixing stuck flap at top. Sealed the gooseneck on the roof as it had been letting rain get in (which made the lint form clumps). Really went all out on a super hot day on the roof. Thank you!
You wont go wrong with Gator Air and Energy! These guys are first class! We had an estimate and installation of new residential equipment completed. They showed up on time, explained all the recommended work, and executed the plan all within a week! They provide appointment reminders, notifications, and billing options via text/online as well. If you need someone to recommend the right HVAC equipment for situation and not just someone trying to sell you something, Id highly recommend Gator Air and Energy!
Called last night at 9:30 PM had a technician at my door promptly at 8:30 am. He pulled a snake from my coil and replaced the capacitor. Was up and running in no time.
Phoned for service and appointment was scheduled for next day. Arrived on time. :)Tori was our tech, very friendly, knowledgeable and offered several suggestions for humidity issues we are having. Best experience ever with an HVAC company.I should receive quotes for options we discussed and will definately use these guys again as well as recommend to our neighbors who are having same humidity issues. :)
I wanted to replace my 25 year old AC Heat Pump System with a new one before it broke down. Called several companies to compare systems, prices, and availability. Lee Eckert of Gator Air was prompt to respond, provided the best price for a quality new system, and was ready to install within just over a week. They were right on time and completed the entire replacement in about 3 hours, cleaned up, and were gone. I must not forget that communication was key, with frequent updates by Gator Air on delivery status and installation schedule. True professionals.
The serviceman worked quickly and efficiently, and left my laundry room very clean. He was knowledgeable and personable. I would definitely recommend Gator Air & Energy to a friend, and will use them for other needs in the future.
Service was easy to schedule. Torrien was on time and did an awesome job! Thank you Gator Air and Energy!
Their scheding imperfect, but their SERVICE is reliable and professional. Took pictures. Rates are reasonable. Quote was honest and reasonable for replacement of OLD system. Did necessary work AND a/c performance is much better on next dsy.
Gator Air was responsive and accommodating with the scheduling. They worked hard to meet my price point. During the install, they were clean, efficient and appeared to be very skilled.
The guys showed up right on time, installed the system in about three hours and answered all my questions. The installation work was great, everything was covered so no pipes or wires are exposed. I would recommend them with no reservations.
Have many years of excellent service from Chuck and his team, both commercial and residential. Got a new unit installed today couldnt be happier. They always tell me the truth about what is wrong and what is going to work for me.
Gator Air & Energy recently cleaned my air ducts. For both the estimate and the service itself they were on time, extremely professional and explained things carefully. I couldnt be happier with the service they provided.
One of the best HVAC sales and maintenance services in Gainesville
Prompt service, honest and professional technician. Highly recommend!
Robert took great care in repairing and replacing the PC board and sensors in our mini split system. Our system has been working great a day in after being quite unreliable for a couple of months.
Great AC company to go with. Robert was professional with care. Will continue and recommend in the future.
Knowledgeable, professional and reliable. My go to for all A/C and gas mtce and repair.J Booth - Gainesville
Excellent Service. Professional and friendly AC/Heating Technician.
Getting a quote, so far great, wore a mask and provided lots of info. Professional and respectful. Waiting for quote so haven’t used them yet. More soon.
Very professional, work quickly, fair prices.Would Highly Recommend them!
Great-quick same day service.
Tech did a great job. Explained how system worked and answered my questions
Ive had two interactions with the kind, professional people at Gator Air & Energy. Both have been better than I would have expected. Thank you!
Very responsive to after hours call and when he got there he knew exactly the problem went straight to fixing it and we were back and running in no time.
The guys were super professional and answered patiently all my questions. Great work!
Everything was fantastic. The serviceman was very professional and kept me informed entire throughout the entire process. This was a pleasant experience.
The tech arrived early was professional, who a mask for protection of himself and for us. Had a great sense of humor which was welcomed since I am working from home and removed from people. The job was quick and complete. He also offered tips for how I can prevent the same issues in the future. 5 stars cause I couldnt put 6 or more. Will use again and will recommend Gator Air and Energy
Dryer vent cleaning. Super guy and great service!
So I very rarely leave reviews. in fact, I didnt post a review right away, because I want to see how my AC was working out. It has now been almost 3 months and no issues or complaints. I admit, I probably got eight different quotes from different individuals. I wasnt looking for the cheapest thing, but neither the most expensive. I really wanted something that I thought was good quality at a good price. These guys were efficient, intelligent, and by far was the most thorough looking at my house before installation and after. Id recommend them to anybody and I know I will use them in the future. Just so you know, I did not get anything for this review, honestly its just for selfish reasons. I want to promote this company because I want them be around for a long time so I can use them in the future.
Great service. Cleaned out the dryer vent.Will definitely use them again.
Torry did a great job reviewing the home and calculating our AC needs
Arrived early, polite and professional. Friendly. Definitely would recommend them.
Quick response time and accurate diagnosis on a weekend.
Very responsive. Great communicators. Prompt and timely appointments kept. I was impressed.
If you are looking for a reputable local company to supply your air conditioning needs you have found the right business! I could not be more pleased with the way this company has given me the information and products that makes me feel confident that the air in my home is the best quality possible. Their response time was immediate. Lee went above and beyond to give me the best service possible! I will only call Gator Air and Energy for all my air conditioning needs.
Hey Gator Air,It’s #TophGainesvilleFL, AKA Christopher Brown. Thank you for being so dang nice to me and mine. I truly appreciate the efforts you have put forth to not only repair our HVAC unit but you also installed it 6 years ago. Tor is aRemarkable individual, Chuck, thank you for your generosity, incredible, Gabby, thank you for everything. Not everyone has the luxury of having heat in their shelter stay warm, I do and for that I am grateful A.F. HAGROYD!! (Have A Great Rest Of Your Day!!)#TophGainesvilleFL
I am happy with their services. Staff at Gator Air & Energy are very professional.
Our AC was fixed in 6 business hours from when we called last night. Our technician, Robert, was professional and helpful. We have been using Gator Air and Energy for 10 years for our personal residence and several rental properties, and they have always arrived quickly and have done an excellent job.
Love companies who actually take pride in what they do hands down best service in Gainesville No Doubt from a brick building and repair. happy customer
Torrien was very professional and immediately diagnosed and fixed the professional. We highly recommend him and Gator Air and Energy.
Prompt, Professional and Courteous. Robert the technician was outstanding.
Torrien was a super nice guy, did a great job!!!
Their 24/7 service cant be beat. Their staff is always timely, respectful, and friendly. I would recommend them to anyone!
Excellent service!
Gator Air & Energy checked my AC unit, replaced two capacitors, put in a larger (5 inch), longer lasting, more accessible filter and cleaned my ducts. Pleased with their work. Lee did the initial service, estimate and scheduling. Josh and Tristen did the ducts and filter. Lee followed up. Pleased with their work. They were pleasant and respectful. Would definitely recommend.
Tori was fantastic! He showed up exactly on time, and did a great and timely service, and was a pleasure to talk to! Couldn’t recommend this company enough. Thank you!
Quick and profesional he work even under rainThanks for repairing my capacitor so quick I can breath again
They were very responsive, helpful and professional. I was able to get an appointment with a technician the next day- in the middle of July!
Took awhile to get parts due to covid but they were fast efficient and got us up in running in half a day once the work started!
Of course my AC went out on a Saturday evening... Isn’t that always the way? I spent a miserable night without AC and put a call in to Gator Air and Energy in the morning, based on reviews. So glad I did! Lacey reached out quickly to make arrangements for a tech to come by. Josh came out and, in relentless rain, assessed the situation and made the necessary repairs. He was thorough in his explanations, so good-natured even though he was getting rained on much of the time, and clearly knew what he was doing. He spoke with my out-of-town landlord to bring him up to speed on what he found. Josh had everything up and running in short order. I’ve had a great experience with this company. Thanks so much - happy to write this from my cool and comfortable living room!
Walked into my home after hours of yard work, to find my a/c wasn’t cooling. Called Gator Air & Energy, and within 30 minutes had a technician working on the issue, on a Saturday! Dean, the tech was fantastic and explained everything as he was completing the work. Highly recommend them
Excellent air conditioning service. Always customer friendly and good explanations of system issues and solutions. Thanks Chuck and Gator Air!
I would not use anyone else
Great service!
Quick, Courteous and Professional. Had a service person within 2 hours after calling as my A/C was not working. Price was fair. DEAN our service person was Fantastic! Not only did he resolve the problem he went above and beyond to make sure the system was working properly and even did some preventative maintenance so I wouldnt have problems in the future. Too the time to explain everything to me so I understood the problem. Would highly recommend.
Extremely easy to work with and a hassle-free experience. Both the owner and technician kept me informed of the entire process of buying and installing a new air conditioner. Gator Air & Energy was responsive to calls, emails and texts and made sure I was satisfied with the work they performed. I recommend them and will use them again.
Great service from Gator Air and Energy! Lacey was very friendly and helpful in getting everything done. Install techs were professional and super quick! A small stain was left on the carpet (which Lacey so graciously offered to try to clean) and the unit had to be inspected twice, however, I would still recommend this company.
Shifty. Recently Gator Air and Energy suggested installing a Ameristar Split Air system in one of my rental properties. Almost 11 months and a week after installation one of the head units failed. Gator AC repaired the unit and billed me $300.00. Reached out to Chuck the owner for a explanation . He stated that these things just happen with splits systems. Interesting that he would recommend a solution that had shown high numbers of failures in my particular application. Further he suggested that my tenant had not properly clean the unit. My tenant states otherwise. Regarding the amount of the invoice. I received a rambling explanation that the job was a 40 minute drive, and he sent 2 techs, and he had been required to purchase a 500.00 pressure washer for working on this type unit? Further he said that the employees had left the office at 8:00 and returned at noon. Honestly - I was left slightly confused.# 1 Why recommend a unit that he knew was not a good fit for the application.# 2 Why send 2 techs for a one person job. My feeling is one of them was a trainee. That is fine. But dont bill me the customer, to train your new hires.# 3 Every specialty job requires specialty tools. Dont try and re coop the entire cost on one job.# 4 - Gator A/C also did not bother to register the warranty for our unit.Nor were we made aware that we needed to.After our conversation I called 2 other companies and received pricing between 95.00 and 175.00. A far cry from 300.00.My conclusion - If you have ever spoken to someone and gotten the feeling they charge whatever they feel they can get away with. That is how I felt after talking with Chuck. He is that guy. If you are watching and quoting him out. You get a lower price. But be careful. If you are not looking. He will run the charges up because he can.Sad. Not a person I chose to continue to do business with.Recap and final thoughts after owners response.Again I stick by my assessment of my transaction with Gator AC. Regarding Gator AC offer to reduce the amount of the original invoice.That is not really the issue. As I mentioned in our conversation the 50.00 reduction was not the issue. Charging a reasonable amount to start with is the issue. We have used your company in the past for other properties.At the start of the relationship your pricing appeared reasonable. Over time your pricing seems to have drifted higher and higher. Our policy is to establish vendors we can trust and use those vendors. You demonstrated that our trust was misplaced.Based on my many years of experience purchasing and contracting maintenance of and for HVAC units this was the worst. Bottomline I do not feel that this company is trustworthy. And I highly recommend using any of the multiple HVAC companies in the area.
This is my first job where the business owners of the company genuinely showed interest in my career. Very respectful, and honest from day one. I am very proud to be a part of a growing company that looks more into the happiness of their employees, and customers than the size of their pockets.
Last night (a Saturday) our air stopped working and today (Sunday) we called Gator Air and its back up and running at minimal cost. Matt was helpful and answered all our questions. From the moment we called until the time the air was working was about 3 hours total!
Came home to a hot house and a nest that had a power error on it. Called gator air and they were out within a few hours. Tristan and Robert were great, very professional and got my AC going in no time. I used them a few years ago for my new AC installation and will continue to use them for any maintenance issues.
Matt did a great job getting my AC fixed in no time at all. Price was reasonable. He gave me options and was very informative. And now my house is cooling again! Thanks Gator Air & Energy!!
My experience with Gator Air and Energy has been great! The staff has been prompt and helpful from the first phone call I made. Both Tristan and Matt were very pleasant and informative throughout the entire time they were here!
Gator Air is excellent! I was selling a house that needed a 53 year old AC system removed and replaced with current technology. I called all over Alachua county for weeks and found only two companies who wanted to deal with it. The other company has a good reputation, but they couldn’t match the pricing that Gator Air was able to provide. But this went beyond just a good deal; they provided high quality service with an efficient installation and left everything looking better than before - very detail oriented. Lacey was a pleasure to work with and kept me informed every step of the way - I was never left in the dark.The system runs great and the house is cool again. The new owners are very satisfied and will have a system that could run well for the next 53 years!
Called Gator Air the guys were there within the hour, they sent Matt who was wonderful, very respectful young man. He worked hard till he found what was wrong and made sure that it would continue to work correctly....great group of guys!
These guys are the best, great service, expertise and honesty. They put in a new system in for me this summer and it has been a great change, efficient and 10 times quieter!! They returned recently to repair a minisplit system. I am very satisfied with their service!!!Once again Gator Air and Energy showed their great service and expertise. Our mini split system (not bought through them) was still under warranty and Lacey was able to unravel the steps to bring the replacement parts to us and with the expertise of Matt replacing the motherboards, it is up and running again. I highly recommend Gator Air and Energy and thanks to you all!!!
Kyle Carver was my tech guy who responded to my call. I have to say he was prompt and very efficient in identifying the issue with my a/c and fixed the problem. I can see why Gator Air & Energy have high ratings firm customers. Kyle is definitely an asset to the organization. Truly a satisfied customer.
Matt, Lacey, and the Gator Air team were fantastic! We had a last minute emergency issue and they were able to come over on a moments notice to help resolve the problem so that our business could stay open the next day. Very thankful for their hard work and dedication to their customers! Thank you!
Danny and josh was the most excellent and professional people we have come across. They did a awesome job replacing our AC unit. Gator Air and Energy I would highly recommend for being professional and the hands down great service and quality of work is excellent.
Lacey who answered my call and josh who helped me find out the motor/blower issue then fixed it the next day are very Helpful! Def recommend.
The group at Gator Air were outstanding! Their professional demeanor from the initial estimate through installation and follow up was all I hoped for and more. I highly recommend this business if you are looking for a new HVAC system.
Of course, our air goes out on a holiday and on a day when its going to be over 100 degrees. Gator Air came out when no one else would. They were fast, friendly, and charged a reasonable price. I highly recommend this company.
They were extremely professional and I was completely satisfied with the job that was done. I called late on a Saturday and he communicated what time he would arrive the next day. Chuck showed as promised and had it done in a little over an hour.
I would highly recommend Gator Air and Energy. They came out the same day that I called, and showed up right at the time they said they would be there. They worked efficiently, and were extremely helpful in answering all questions & giving advice and recommendations for future needs.
Highly recommend!! After securing several quotes to replace our HVAC, we contracted with Gator Air & Energy .. and couldnt be more pleased. They had the best price .. wonderful customer service … and seamlessly replaced our 17 year old system. Overall wonderful experience.
Mathew and Kyle did a great job! They were polite and took their time. I would highly recommend!
Best HVAC company around hands down. I called to get my unit check for summer and the technician kyle called before he came and was a very respectable and knowledgeable young man. He was very informant bout the unit and explained to me everything that he was doing! Very pleased and will continue to use this company!
I am very pleased with my entire experience. I had mini splits installed in my guest house and Gator Air was fantastic from start to finish. Price was reasonable, installers were quick and efficient, and the finished product is exactly what I was after. Highly recommend to work with them.
Lee, the technician was on time and professional. Lacey was great to coordinate with as well and very thorough! Chuck the owner was patient with my family and I, he provided additional insight. I used them for air duct cleaning, range hood replacement, and AC unit repair while moving into the new house!
We were very impressed with the crew at Gator Air and Energy. Everyone from the technician who repaired our system to the owner who patiently answered a lot of questions about our system displayed their knowledge and professionalism. Thank you.
We were very impressed and satisfied with our repair tech Matt(and also Chuck.) They both were prompt, courteous, and persistent in fixing our air conditioner problem recently. Very thankful to have cool air again!
Great service - I came home from work Saturday and my compressor wasnt coming on. I called the office and they had someone come out in less than an hour to fix it, on a Saturday evening, no less! No charge, too, it was covered by warranty. Highly recommended!
Danny and Lee were awesome! Very thorough, helpful, and friendly. They found out what the problem was quickly and solved it right away. Highly recommend and will be using again in the future! Thanks so much guys!
Gator Air did a great job diagnosing my AC issue and got it repaired quickly. They also checked a few other vitals while there. Gator Air was very professional and would definitely check with them when I need a replacement
Great service. Spoke directly with Chuck, the owner and he took care of everything. Lacey in the office was amazing, always checking to make sure everything was done to my satisfaction. Highly recommend this team.
I purchased a new Trane AC/Heat system from them because Ive known Chuck Larsen for close to twenty years. He has always been honest and an industrious person. In the past he installed another AC/Heat system at another house I owned and repaired the duct work in the house I currently own that was damaged in a Hurricane years ago. I cant say enough for him and his company. I would without reservation recommend them to anyone.
Came on time and were kind, curtious, and efficient. Robert and Tristan thoroughly explained what they were checking and what it meant. I would refer them to anyone and will definitely call them back. Thanks.
The Two technicians that came out went above and beyond!!!! These guys are so wonderful; they stayed later than expected due to finding another issue with my unit. I am so glad they took the time to go through and check everything thoroughly. I just want to say thank you to Lee and Ryan for doing the awesome job they did and I have to say anytime that I need more work done on the air condition unit these guys will be the ones that I will call!!!! God Bless and Keep up the great work.
Highly recommend it! Great service and excellent staff! They were very responsive and helped me out on a Saturday morning with a last minute and unexpected repair on a commercial air conditioner... Very professional and a great local business!
Amazing service! I called out of the blue asking for service for my rental property’s AC around 7pm. They showed up at 8pm, fixed the problem and left a reasonable bill. I didn’t even have an account with them and the repairman did the work with only my phone number as my info. They are my new favorite company! Well done!
Lee came out and fixed my A/C unit. It is up and working. He was very very helpful and did a wonderful amazing job. I would definitely recommend him .A very very nice guy. Job well done. Thanks gator air and energy sincerely Brenda Colbert👍🏻⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Gator Air and Energy continue to do quality work for our family. It’s always a pleasure.
Excellent and fast service, and great follow-up. They solved all my issues quickly and carefully. Id recommend Gator Air & Energy to anyone who needs AC repair.
Air conditioner suddenly stops working on a hot Sunday. I couldn’t find any open store to purchase a capacitor. I called Chuck and he was able to get the motor run capacitor 35/5 AC delivered to my home promptly.