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Victory Auto Service & Glass
1010 Osborne Rd NE, Fridley, MN 55432, United States
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Victory Auto Service & Glass

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Fa
Review №1

Steve was very kind and professional. Victory Auto are honest, I was informed and shown what needed repaired. They were able to get my van in and repaired the same day I called. The price was very reasonable. I highly recommend Victory Auto!

To
Review №2

They service interlock devices quickly, and have a convenient location, easy to get to.

ve
Review №3

Went to them twice and had the same experience. First time I had a sensor replaced which eventually after increasing the rate ended up at 350$Next time I wanted a door latch to be fixed. This is how they do businessFirst quote is Reasonable at around 60-140$. They call you next day and tell you they need to do advanced diagnostics which will go to $250. They keep the car for several days telling you this is such a complicated repair. And a week later they find the cure which costs $800 to repair. You want the car so bad, and you pay them. I did since I already sold the car and promised to get the repair done, which I should not have told them.They brag about taking care of labor in goodwill, so I only pay $450 on labor. Great !!!

Al
Review №4

I called Victory last minute to replace my windshield before this weekend, not only did they get it done immediately, but the glass guy John went above and beyond to make sure I was happy and my windshield was done right. He took his own time to clean up rust around the windshield frame and made it look absolutely perfect! John thank you and the rest of your team. These guys are the best in the business

H
Review №5

I really loved there shop. I was super comfortable there and they accommodated me. Gave me free water, free pop and they also have a cell phone charging station so you could charge your phone while you wait! Great shop!

ci
Review №6

I had John Stiller replace my windshield last week. He came to my home with the mobile van. He was right on time and called just before arriving. He was super nice and quite informative about the process. I learned a lot. I was so pleased with my first Victory Fridley experience only a few weeks earlier, that I decided to use their glass service. I was not disappointed. The service from John and the other staff was quite superior. I will definitely recommend John at Victory in the future!

Sa
Review №7

Victory aligned my car. They found a sized rear control arm that they replaced while doing the alignment. Everything was well communicated and the service was very professional. However, they were a bit pricey. Overall, I am very satisfied, and I will likely use them again for other major or difficult work.

Ny
Review №8

So the customer service was amazingThey replace my coolant linesMy ERG Gasket and valveThey are very reasonable and can’t wait for my oil change and tune up. For I’m confident in the service and sure I will be completely satisfied

Su
Review №9

Great crew. Would go there everytime. Good pricing. Clean. Great customer service. 10 stars

Mi
Review №10

I went to Victory Auto Service in Fridley for a second opinion and estimate on a repair needed for my truck. I was impressed with the time and patience the staff took to explain what was going on to me, they even took me into the shop to point out/show me what they were talking about regarding the repair. I also noticed that the service counter called the auto part store to let them know there was a customer waiting for the part they ordered to help with my wait time. Very friendly atmosphere, very good prices; it ended up costing me significantly less than the original estimate I received from Tires Plus. Our family will use Victory Auto Services for any future needs.

Ha
Review №11

John S at Victory was great! Very communicative, quick and efficient. Very impressed with the COVID protocols at the place as well. First time using their services and I will definitely be back :)

Zh
Review №12

Fast service for replacing busted vent glass on passenger door, job done professionally and quickly! Special thanks to Tami and John Stiller for help! Pleasure doing business with you guys :)

Ep
Review №13

They are so good. the finished the work on time. and they do professional way. i recommend anyone to go there. you would be happy.

Pr
Review №14

Such a great team. I feel like family every time I go. Very reliable. Chad and Steve are the best!

Ka
Review №15

This is a extremely great place to go to get car fixed. They did an excellent job in determining what was wrong with my car and the proper way to fix it. They were very friendly and helpful. I have always been a little skeptical when it comes to auto repair shops. This shop however I felt not like they were taking advantage of my lack of car knowledge but instead helped me understand and learn about what was wrong. No one tried to sell meg something I did not need. I will be a repeat customer. Thanks

Ri
Review №16

Very friendly and efficient. Upfront about costs. Overall we are very impressed with their customer service and quality of work.

Iv
Review №17

Everyone there was extremely friendly and professional. I appreciate that they weren’t trying to find extra things wrong with my vehicle or take advantage of the fact that I’m a female, like many mechanics do. They informed me of a few small things that I could fix if I wanted to and let me know everything else looked great on the vehicle. I’ll definitely come back again

Li
Review №18

Hands down one of the best experiences I’ve had with an auto shop. I was told I needed about four grand worth of work done on my car. After getting referred to Victory, they looked it over and gave me a much different diagnosis and saved me about 3300 dollars. It’s difficult to find a shop you can trust, but I’ve found that in Victory Auto and will continue seeing them for all of my auto needs. Go to Victory! You won’t regret it.

Co
Review №19

I regularly go to this shop, I am an Uber driver that needs an oil change every month and maintenance and repairs at least every other month usually and this Shop gives me a great value and is very good at communicating what I need to address and what I don’t need to address.

Li
Review №20

I needed a new tail light on my VW Golf. I made an appointment. I was able to get in sooner and they took care of it. Didnt take long and the price that was quoted,was the price they quoted me. The guys are professional and the service was top notch. I highly recommend them to anyone looking for profession body work or service. Im very happy with the service and their guarantee. If I could give more than 5 stars I would. You guys rock!

Ch
Review №21

Absolutely phenomenal in every way. We have been using Victory exclusively for years now for both routine maintenance and the occasional fix. Honesty, integrity, and fairness all around. Can (and will) recommend without hesitation.

Ca
Review №22

This shop has great customer service and was very quick to check on my car. My blower motor had a mouse in it and they were very helpful. I highly recommend for big or small car needs! Thanks!

a
Review №23

Top-notch service! I had concerns and they did a good inspection and made me feel better about my situation, I highly recommend these guys, they stand by there work and are honest and reasonably priced. 5 star shop. Thanks guys!! Very professional shop!

St
Review №24

Great customer service and great quality work! One of the best auto places around!

Ha
Review №25

I enjoyed the time I get there. Nice and fast service.

Bi
Review №26

I cant say enough about this amazing place. I really will never take our vehicles anywhere else. We had our car into the dealer for a recall and they gave us a long, very expensive list of issues that they NEEDED to fix. I called Victory and asked if I could drop off the car so they could take a look. They saved us so much money. In this time of financial stress, this business is a bright light. They are honest, give you options based on your budget and care about their customers. Cars are stressful. Victory takes that stress away!

Ki
Review №27

So I went in to have my brakes inspected and was told that I needed new pads, rotors and calipers. Ok, that was fine but when the mechanic quoted me the estimate to fix it I was floored. He tried telling me that it would be OVER $1000 to replace them! OVER A THOUSAND DOLLARS to replace brakes??? I contacted another shop and was given a quote of $500! Thats less than half of what they tried to charge me! I guess because Im a female they thought they could run game on me but they dont know who my father is! I WOULD NEVER RECOMMEND THEM TO ANYONE!

Al
Review №28

Amazing service! Highly recommend.

Ca
Review №29

Fast and friendly service and guys did a great job on my vehicle

cu
Review №30

Professional, knowledgeable service advicers. Quality auto tecs good pricing and great quality work!

To
Review №31

Even though my news wasnt good they explained to me what needed to be done and the order of importance. Helped me break it down into more affordable timelines

Kr
Review №32

Victory Auto was fantastic to work with!! They were on time, very helpful and professional. I will definitely be back, thank you Victory Auto for getting me back in the road!

Lu
Review №33

Very welcoming people. Nice little waiting area with a tv. Great work done as well.

J
Review №34

So accommodating and friendly at the Fridley location. Definitely my new go-to when it comes to car issues!

Jo
Review №35

Very professional staff. One of the cleanest rest rooms and waiting areas I have been in at a repair shop.

Je
Review №36

Victory has worked on two of my vehicles. They were able to get me in within 2 days of my calling. Their work has been efficient & excellent.Very pleasant staff, atmosphere and waiting room. Places to plug in electronics. Free drinks and snacks.

Ka
Review №37

John Stiller did an excellent job on my front windshield ! Very informative and very professional. Didn’t have to sit and wait for hours either ! ⭐️⭐️⭐️⭐️⭐️⭐️

Sy
Review №38

It was clean, quick, professional, my car drives like new and I had no idea TIRES were my problem. Thanks for the awesome experience

Bi
Review №39

Great timing in fixing my vehicle, reasonable feasible pricing on the repairs that needed to be done on my vehicle

Cy
Review №40

I can always get my vehicle in there 😊

Ca
Review №41

Great service and good prices

Ca
Review №42

Just a returning Customer. Service good as usual. 🤗

Ti
Review №43

Was having a really bad time at Bobby and Steves off central in Columbia Heights with a problem that i ended up learning they created. This place took on the problem and figured it out in two days. Great service!!

Se
Review №44

I arrived at noon yesterday with no brakes. Id like to Shadow tag victory for the quick response and repairing my fleet vehicle for All American garage door. I was able to come back and pick up my van at 6 to run more calls.

An
Review №45

My first experience with Victory Auto today was wonderful. I was very impressed. They had wonderful customer service, honest, reasonable, efficient and personable. I will most definitely go back for service in future and I highly recommend them to anyone in need of auto services!!

it
Review №46

Always a good experience here

Da
Review №47

Went for my two months interlock calibration they were fast convenient and reasonable

An
Review №48

I was impressed with our phone conversation while setting up my first time visit there. Very respectful while talking on the phone and using my first name in the conversation was very engaging.

Ah
Review №49

Excellent service

Ma
Review №50

I have been a customer for some 6 years.These guys are really decent.Use your head like always, but i trust them as much as I trust any man who is in business to make a buck😊I think this is an honest and competent shop.As far as these things go.

St
Review №51

Been there a few times for work on my truck. Very satisfied. They kept me informed on work being done on my vehicle.

Ev
Review №52

Great customer service, honest, explained the details of the issue, and what needed to happen, testing, repair, cost etc. Observed mask mandate, and physical distancing in waiting area. Reasonable prices.

Jo
Review №53

Fair on pricing, and a quick turn around.

De
Review №54

Fast, friendly, clean, good prices

Tw
Review №55

I was told that my transmission was leaking so I called Victory. Turned out it wasnt the transmission but a cover. They also found other things wrong. I was able to get all the things fixed for less than expected, and was given a loaner. I totally fell in love with them. Thanks Victory

Ji
Review №56

Did a great job in a very timely manner

Ra
Review №57

The staff were extremely professional and helpful. Wonderful environment!! I was there with two of my boys and they had a special busy bag they gave each of my kids to work on there and take home!!

mi
Review №58

Quick service. Very friendly and upfront. Knows how to take no for an answer. Yes, Id recommend them. Theyre my go-to for my car needs. They also provide refreshments for their customers.

Ka
Review №59

If I could give Victory more stars I would! This is only my second visit but both times Chad and the team have been incredibly friendly, courteous and given absolutely wonderful service. I will definitely be coming back!

Da
Review №60

Ive only had an oil change and glass chip done here (no major work), but they were done efficiently and and all the staff Ive dealt with were pleasant. I did have the pleasure of being present while they had an honest, helpful discussion with a lady who had more significant vehicle issues.They were respectful, courteous and absolutely low pressure as they honestly explained the issue and all of her options. Its obvious that they were not trying to push the money making option for them, rather ensuring that she understood all options.They are an honest bunch, and thats the most you can say about a repair shop.

Br
Review №61

I get my oil changed at Victory, most recently at the Fridley location. They are always courteous and fast. They always give me an update on where things are at with my vehicle but never pressure or try to upsell me. Highly recommended.

Mo
Review №62

John stiller is an A+ I stall tech

Ju
Review №63

I just dropped my Toyota FJ Cruiser off to be looked at and fixed. They will run diagnostic testing to verify what is wrong. Needless to say, my day was not a good one. However when I walked into the shop office I was greeted with friendly smile. Steve was professional, friendly and fully explained things to me. I am looking forward - not to the bill - but to the welcoming smile.

Ga
Review №64

These gentleman are THE best!!! As a woman its very difficult to find a good honest and reliable auto mechanic. Im very, very happy with the service and how they treat their customers.

Cr
Review №65

Very friendly, honest and helpful. They get their work done quickly and safely. They are honest about the cost and if there is any way that you can reduce the the cost. They are a family owned company. People with there for a long time.

To
Review №66

I stopped in for a vehicle inspection. My vehicle didn’t pass but the manager told me what I needed to fix to pass. He was a nice guy. I recommend this place to anyone looking for good service.

Bo
Review №67

We have been taking our cars to Victory Auto Service for the past five years. Each time we are met with Dan or Troy; both men are extremely kind, personable and knowledgeable. We get great service at a reasonable price. We like the fact that they call us with concerns/issues regarding our vehicles and present us with our options before they do any of the work. In addition, they get the job done in a timely manner. We definitely would recommend having your vehicle serviced at Victory.

No
Review №68

We had Victory install a couple new windshields and a new back window of a couple of work trucks for our fencing business. Every person we dealt with there was so pleasant and professional. I can see why theyre so highly rated! Thanks for a great experience. Jordan was filling in from another location and was very helpful and friendly.Thanks again for great customer service!~LauraNorthland Fence

Je
Review №69

I get such amazing service at Victory. They are kind, professional, accurate and fast. They offer loaner cars if its not something that can be done while you wait. If you choose to wait, their waiting area is clean, tidy, has a TV and computer, and is stocked with coffee, popcorn and soda. I recommend them to everyone. They are simply the best!

De
Review №70

Went in for an inspection of my vehicle. The customer service was great. I felt comfortable. They had nice refreshments and TV to watch while the wait. I plan on going back for more work on my vehicle. I recommend this place.

Ki
Review №71

Yesterday on my commute, a rock flew up and put a huge crack in my windshield. I called Victory Auto Glass, and Tiffany was so quick to respond. She helped me get the claim with my insurance company, which was also very quick, and then got the installer scheduled. Shawn did a very careful and thorough job installing my window, and now it is good as new! Great company, would recommend heartily.

Bu
Review №72

Just picked up my Town & Country from Victory. They were recommended by a friend of mine. I had a shimmy in the steering wheel and figured my brakes were bad. They were, but what was unexpected was they didnt sell me brake pads, but told me the pads were good, all I needed was rotors. I was pleasantly surprised and it validated what my friend said about them being very honest and good. They also replaced one tire which was badly worn and gave me an extensive explanation about all aspects of my car. Im 70 years old and have been had by the best and also always appreciated an honest and qualified mechanic. Ive got a good one again and theyre close to my business. Good job Victory!!

Co
Review №73

Honest, dependable service every time. They truly seem to have your best interests in mind. My father used Victory Fridley for years and I plan to do the same. Dan is usually the service rep that I interact with and he is the best, however I have had nothing but positive experiences with everyone that I have dealt with there. They have also always provided me with a loaner vehicle. I would/do recommend them to anyone and everyone!

ca
Review №74

Great place. Popcorn and soda free of charge while one waits. Plus tv to watch. Toys for kids too

Pa
Review №75

Victory Auto was recommended to me by a good friend. She and her family have been taking their vehicles to Victory forever. I was hesitate to try a place other than the dealership but after a few not so great return visits to the dealership, I trusted my friend and took my vehicle to Victory for an oil change to test things out. Ive never look back. Victory Auto is truly about customer service including taking care of not only the car but the client. It is a lot easier to make an appointment for an oil change here than it ever was at the dealership. Also, when my vehicle was in need of new tires and new brakes - they did the research and the repair in a timely fashion. You can trust these guys. Dan, Troy and the rest of the team are good people!

Sc
Review №76

Very nice staff got me in and out and a half a day with my windshield replaced.

Ch
Review №77

I brought my truck in to Victory Auto because of a clicking noise coming from the front wheels. Jeremiah took it for a test drive and quickly identified the issue. I was able to make an appointment the next day. They had a loner car available so I didnt have to miss work. My truck was fixed on time and at the quoted price. I could not have been treated better or more professional.

Je
Review №78

Very friendly and knowledgable. I know they wont miss a thing!

Za
Review №79

Excellent service! They always go extra mile to make sure you are a satisfied customer, highly recommend.

Lo
Review №80

Excellent service! Friendly and professional folks.A good place for all repair of your vehicle.

Ju
Review №81

I love working here with this team. They are the best!!

Ro
Review №82

Great place,friendly helpful staff an great work ! A little pricey though ! ✌😁

Sh
Review №83

Its been over 10 years that we have been servicing our two car household with this exceptional auto service garage. We maintain used cars and keep costs down using Victory Autos trusted services. Car repairs are a considerable nuisance. But the outstanding friendly service we receive makes for a pleasant and timely repair. Highly recommend!

Su
Review №84

Fix a creak in my windshield/ change my oil and I use openbay! Lyft rewards!

Er
Review №85

Wonderful people at the Fridley location. One minor problem was I had my breaks done but they never stopped squeaking. I brought it back they diagnosed the problem, ordered parts from a different supplier and gave me a loaner car while they fixed it at no charge. Car drives great!

Sc
Review №86

Great service, they keep my car at its best

Da
Review №87

Just hit 200,000 miles with our van. Almost 5 years and 63,000 miles ago, Jason at the old Blaine location said you should buy this van after doing the used vehicle inspection and determining it was in great shape. He was right on. Virtually no repairs in that whole span. Just kept up on maintenance (and I do the detailing) and it still purrs like a kitten. Ive also found Victory to be very honest about what needs to be fixed and what doesnt. Several times theyve said something like Well, you COULD replace the struts and get rid of that small clunking noise, but they work fine and are safe if you can live with the noise for awhile. Many other shops would say Well, you need new struts. When when can we pencil you in? Thank you for saving my family so much money!

Ra
Review №88

Stafford is always friendly and professional. They know cars! They dont push just one solution. If there is a cheaper solution, they explain the pros & cons and let me decide what Id like to do.Ive gone to various mechanics over the years but nothing beats their service and expertise. They have earned my trust. I dont take my cars anywhere else anymore. I always recommend them to friends.

Ch
Review №89

Excellent customer service! Answered questions asked & speedy service!Victory is definitely my go to place for all my car transactions! They are speedy, thorough and knowledgeable as to my cars needs. They are courteous, friendly and have excellent customer service!

Er
Review №90

I have taken several cars to Victory over the last 10+ years, most recently to the location in Fridley. Victory provides consistently excellent service. The quality has been great and the prices reasonable. The team has gone above and beyond a number of times over the years including providing services and arranging for transportation on an emergency basis. Dan and Troy, in particular, should be commended for their excellent customer service; I appreciate their pragmatic advice and care.

Za
Review №91

Troy has always been my car guy I can trust to give me truthful information. Their shop is more old school where even though you dont pay for the extra diagnostic they bring things to your attention to help them out. They gave me a coupon for writing my last review and I lost it, and it was still honored. I bounced around many auto shops before I found them but you wont see me going anywhere else.Thanks to everyone working there for doing business the right way,Zac Robinson

Mi
Review №92

Everyone is very helpful and non judgemental when dealing with intoxilock, ignition interlock

ke
Review №93

This is only the second review Ive ever written about about a company Ive received service from, but I felt compelled to do so because of the excellent service Ive received from Victory Auto. First, the friendless of the staff, I wish I could remember all the their names, but one stands out Dan, Manager of Victory, is friendly and goes out of his way to make sure the service I receive is up and above what would be expected. The facility in Fridley is clean and welcoming, offering good coffee and free soda/water while waiting. The restroom is also clean, which is nice. I would recommend Victory Auto to anyone, and I do often, that needs their car serviced. I just know when I walk in, they are honest and friendly which is so refreshing when you have to have your car worked on. Thank you!

To
Review №94

I have been taking our handicapped accessible van to Victory for years. They are honest and do good work. I have never felt taken advantage of or sold things I don’t need. I appreciate that they know who I am when I call. Although that might not bode well for how often my van needs repairs...I am glad they are in my neighborhood.

He
Review №95

A good place for all repair of your vehicle. Pleased to have them as my go to technicians!

Ri
Review №96

I have been bringing my vehicles to Victory Automotive in Fridley for about over 6 years. The staff there is great! They treat you like you are part of their family. They give you honest feedback on your vehicle and work to get orders done in a timely manner. They often go above and beyond to make sure my vehicles are completed in an acceptable manner. Dan, Troy and the team know how to treat customers that come into their shop. Keep up the great work gang! Thanks!Rich D.

Su
Review №97

Oil change and new tires, work was done in the quoted time (I waited on site). Always friendly staff, all my questions answered in clear terms.

Ja
Review №98

Ive always had a wonderful customer service experience at Victory. Everyone is friendly and knowledgeable. Communication is clear and honest. I never worry about unnecessary work or charges. I would recommend Victory to anyone.

Je
Review №99

I cannot say enough great things about them! I had 2 estimates from 2 other shops quoting me between $1500 and $2000 and Victory did it for $55.00!! Wonderful customer service, fast and very affordable. Thank you so much to everyone there!!

Ja
Review №100

I absolutely love going here to get my vehicles worked on. Since i came here the 1st time I havent wanted to go anywhere else. Friendly, fast, and very helpful.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1010 Osborne Rd NE, Fridley, MN 55432, United States
  • Site:https://victoryautoservice.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb-listing&utm_content=fridley-mn
  • Phone:+1 763-786-6920
Categories
  • Auto repair shop
  • Auto glass shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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