I had a great experience at this location, I believe Hunter was the person who helped me. The entire crew were wearing masks and gloves. The location looked very clean and sanitized... very impressive for a mechanic shop.They also made some really good suggestions about my tires. I will probably be coming back here with my other car very soon.It’s nice to see a business going above and beyond with service.
I had to replace my tires on my truck. Discount tires did the job quickly and at a great price. They were friendly and courteous too.
I was concerned there was something seriously wrong with my car, but others were saying it was just my brakes. I have an extended warranty on my car, so I was about to take it into the dealership. But if it was just the brakes I would be out of pocket. It was super short notice but they were able to get me into the shop for a free diagnostic (something that would have been $168 taking it into the dealership). It ended up being absolutely nothing, something I would have kicked myself for for taking it to the dealership. The man that helped me was so nice about it (I cant remember his name). At first he said he didnt have any techs to take care of me that day since they were full, but he was concerned for my safety and said to bring it in anyways and he would look at it. I am truly grateful for them and I will be coming back to get my tires done! He even quoted me for the tires too! I highly recommend.
The guys at disxount tires on Shaw ave are the best..The were nice and very professional .i would definitely recommend discount tires to my friends..thank you ao much
The guys at the front were very helpful. They were able to order and place a tire matching with the rest of my car’s tires, all on the same day. I had peace of mind at end of the day.
My friend discovered one of her tires flat and could not be fixed. Frantic in trying to get her to a place close to where she was and who has spare new tore $ just hanging around the house and its almost closing time. The staff was so great, their customer service and mechanical service was just awesome and their pricing was so unbeatable that we replaced her other front tire. Now shes safe w all the driving she does and were both happy with everything the staff at Discount Tire Center did at the end of a very hot and what seemed to be a really bad day. Thank You Guys!! Will definitely be back 👍😊
Great prices. They were fast & friendly. I will be going back there.
I needed an oil change and tune up so bad and they got me in the same day! There was no wait when I dropped it off he was waiting for me when I walked in the door which doesn’t happen often at other places and it was done so quick too! I will definitely be coming back !!
Mickaela and John are awesome individuals! They really took care of my PT Cruisers air conditioning issues and gave me the best deal I could hope for just in time to beat the heat. Thanks so much.And John... My family will be praying for your baby girls health issues. From one father to another, much love.
I was the first person to the shop, 2 others came behind me, my tag was worked 3rd as apposed to 1st, I purposely went early to avoid this & also tried to make an appointment on Friday for Monday, time is important to me. Need to number tags as they go out, so they are worked in order, that is really important to me.
Very professional, could have done a little bit better on checking windshield wiper blades. Other than that I would recommend this store for all of your car needs.
They were quick and friendly, communicated to me what repairs my vehicle needed. They were very helpful, Id gladly take my vehicle back there for any of the many services they offer.
I really would have given this a 2* review but the employee’s here were the saving grace. I purchased 4 new tires with a lifetime alignment plan from the Visalia location but unfortunately their alignment rack was down for two weeks so they sent me to this location to get the alignment done. Was told to expect about a 45 min wait - when I got there and asked how long I’d be waiting I was told 2-2.5 hours. I was not happy but went for a walk around the area for about 2 hours since the waiting area is 3 chairs in a 10x10ish area. Was nice the employee actually offered water. My car finally finished - I drove away and as soon as I hit the road I noticed a HUGE pull the opposite direction the car was pulling before the alignment. Took it back and in about another 20 mins had my car aligned correctly and good to go. I was pretty upset no food or sleep all day and employee handled me well. Just like the Visalia location they were understaffed. Only two guys working on a Friday afternoon. Long story short - employees they have here seem great, they just need to find more.
The guy at the front desk went above and beyond my expectations. I needed four tires and an alignment. Great service and affordable prices. They were professional, informative, friendly, kind, and made time for us as a walk in. Thank you so much for helping out a girl on a budget!
The gentleman who helped me, Brandon I believe his name is was great and the service didn’t take too long and price was fine but they didn’t begin my service for about 20 minutes after the appointment time.
I went in to have a tire repaired after it had been punctured by a screw. I was helped by a really nice gentleman named Dallas who seemed eager to help and was very friendly. He let me know step by step what they were going to be doing and kept me updated on the progress and was very personable. The visit was quick and easy! I enjoyed the small talk with Dallas and overall my experience was great. Thanks again!
They did a really good job. Way better than ford.
Best customer service ever!!! I only take my vehicles here for tires and service. They always take really good care of me and my cars. I appreciate there business.
Very well mannered, polite, informative and knowledgeable. Treated with respect the service was fast. Will definitely be going back for other service’s and I will be letting my friends and family on where to go!
Customer service was great!! My oil change was completed in a timely manner, made it easy to social distance and feel safe while waiting for car to be finished by spacing chairs in parking lot for customers to sit and wait. Most importantly affordable prices! Would recommend to others.
Polite staff At desk; extremely long wait time for services (they had 2 mechanics and took a lunch break). Purchased a new tire which in now flat 3 days later. ...What did I pay for?
This is the only Tire center in town to go to! (Or they even the one on Herndon and Blackstone) we fell in love with the place when we met John two years ago and when my husband went there today for new tires and found out John wasn’t there we were really disappointed but were amazed at how great Chris took care of us! They only have the best working there! They’re never in a rush to get you in and out and they really listen to your needs and your budget. They’re friendly, informative, and just do the best job ever! Today it was tires and in the next couple of months we’re going to go back and do our shocks and our bushings as well and anything that they can take care of for us there we let them otherwise it’s off to the dealership, but we try to do everything we can with them.
Bought tires these guys are great. Helpful will go again.
Disappointed as I went for an oil change, tire rotation and alignment. They could not complete the alignment as employees called in sick. I have life time tire rotation and alignment. Disappointed that I have to return to complete the alignment.
I went in for an oil change after I got off work and they helped me out really quickly! I was in and out of there in 35min! Thanks for the staff working and checking my vehicle!
Great customer service. Always honest and reliable and up front about costs. Very thorough.
Fast and friendly service with really reasonable prices. I called around and no one came close. Art was very kind and knowledgeable. It was obvious he loves his job and it translates to the service he gives. He and the rest of the staff made for a very pleasant experience. Will definitely go back.
Was so glad they are open on Sunday. Was told wait time would be 1 1/2 hour but it was much shorter so I was pleasantly surprised. A little pricey. Oil change cost more than the dealership.
Got there for a new set of tires it took them 3hrs to complete job ive had other tire shop do it before in less than a hr specially when they wore not busy at all so they need to step it up not happy with waiting time they also left my inside of car dirty with grease on my steering wheel an door very unprerfecional i would not go back there .
Awesome job got me in and out crew was friendly
Very happy with service and over all experience
Changed 2 tires and was done within an hour!! The guy at the front desk was very friendly and helpful (: will definitely come here for any car services in the future
Great shop. Very thorough quick service. Competitive prices with other shops, great professional and friendly staff. Manager Hunter really took care of us.
Very professional, helpful,and honest.Great prices.My new to go spot.
Fast and I appreciate them putting plastic on our seats and floor where they stepped..Very professional!
They got me in and out quickly and kept my car clean of greasy fingerprints on my black car and didnt spill oil down the engine during the oil change. Very satisfied.
Great experience. The person at the counter, Christian, was very helpful and you can tell he appreciates his job. He was very informative about services available and about maintenance tips for my vehicle. Will be returning to this location for future vehicle needs. 😊
The wait was long and didnt even fix the tire flat they just tried to get us to buy a new one
Service was great & my vehicle was done on a timely manner
They were courteous fast and very helpful....They got my vehicle in found the puncture and repaired my flat within would have cost $25.00 but they charged me not a penny....and all this took 30 min to do
Excellent service. Quick and clear communication from Manager Hunter. Will continue to use this location as a result of positive experience with this Manager.
Had a caliper lock up during the process of getting 4 tires and an alignment, the mechanic Diagnosed the problem right there and showed me the problem at no extra charge. Mechanics are mindful of peoples vechicles i see them use interior covers in cars. The front desk is just as on point as the shop is. As i said i got 4 tires the desk worker rolled a tire in for me to see before i bought it just to make sure i was satisfied.
Considering we are in a pandemic, this tire shop cared about social distancing and mask wearing to keep ALL safe, plus offered special savings promotions that were to my best interest and the staff was helpful and professional. Keep up the great service yall.
We called dozens of places and no one had our tires in stock. We called Discount Tires not only did they have them in stock they had that best price in town. Art was the one who helped us with our purchase. He did an amazing job and made us feel welcome.
This place has always been the place we go for our tires, their products and people are always amazing. Thank you guys so much for taking care of our tires.
Services were great and Id highly recommend to my friends and family
Made a call and spoke to Dallas in the fresno store. he provided me a quote and availability. Saved myself $200 going to DTC instead of Costco or Sam’s. I was amazed at the savings and quality. Thank you DTC!
We received quick and efficient service. They repaired a flat tire and had us on our way in less than 30 mins.
Fast and easy. For my first time experience got all 4 tires replace and alignment. Was recommended by a friend and would recommend to others as well.
Great prices and amazing service. I was in a hurry and they got the job done even before the promised time. Ask for Art!
Very friendly staff! Art was extremely helpful & even found discounted for my purchase...Super nice touch!Jeremy was the technician...he hustled to get me out quick and was thorough in his explanation of services 👍🏼I’d definitely recommend them & will return in the future!
Great service with good discount prices. Helpful and friendly manager,good customer service.
Art was great help! Needed a quick tire balance and they were able to get me in and out and now my car rides super smooth!
Quick, friendly service. Great people there.
The staff were very helpful, honest, and friendly about their services.
I give this place a 5 STAR great service fast in fast out got new tires and customers service was awesome and Arthur Aguirre the sale guy is on point with service given. Even a guy came in all the way from Los Banos to have his car service done....💫⭐⭐⭐⭐⭐
Friendly, fast, good deal on tires plus military veteran discount. Thx fellas.
Art helped me get new tires for my dodger charger. As a person who has worked in the customer service for 20 plus years. Art was amazing and made my wife and I feel welcomed.
The beginning of the transaction was great but the end was not. I was not inform of all the charges and my request for to save best tire for the spare was not follow thru. And the customer service at the time of pick up was just rude and in appreciated
I have never had a shop try to rip me off like this tire shop. Memorial day sale!! Buy 2 tires and get 2 tires for free! My tires are $52-$102 depending on what warranty you want. Not only is this shop cheating customers but also lying to everyones face. Please buy your tires elsewhere and lets put these cheaters out of business
Always good service. Employees are very friendly and knowledgeable.
Great customer service and did A good job rotating my tires and balancing them. Only issue is that they need to take it easy and be more careful when putting everything back together cause they broke a stud and i lost the lug nut driving. So i have to come in a second time to fix that.
I gave 4 stars instead of five because I had to wait a couple of days to get my tires, then they didn’t come in on the truck and no one called to let me know......you might think “what a fiasco “. But John and his crew maintained professionalism and politeness and also upgraded my tires AND reduced the cost!I’m certain that the order problems they’re having are being compounded by this frickin Rona just like every other business is going thru right now.I’m going back for brakes and alignment. This place is cool with me.Terry
My husband just got an appointment..great price for a set of 4 tires
I bought my tires her a year ago. I bought alignment for the life of the tire. They have worked on it before, but now they told me that they cannot find any records of the tires and they dont want to service my car anymore. They told me to go look for my receipt from year and a half ago. Terrible place to do business
The staff was very professional and nice.
This location is the best tire shop in fresno hands down! Always taking care of the customers needs no matter what. By far the cheapest tires youll find and they are always running specials such as buy one get free or buy two get two free unlike any other tire shop. Also gave me free waterpark tickets first time i bought 4 tires and mountain bike passes the next! Dont even think about goin anywhere else.
Great price thanks 😊
I called and spoke with brian, he was a chatter bug making un-nessary comments as he looked for tires on line.. (junk, junk, junk, this looks a really nice tire, etc)He gave me aquote on 5 tires, and I told him I was an hour away, and would be there in an hour... I drove to the location with 2 separated tires.When I got there I was told that they did not have them and brian was supposed to call me back and let me know.The employee was very nice and apologized. So I went down the street to LesSchwabs tire and got it taken care of.... Discount tire just lost my business. I have 4 trucks and 5 trailers and had been doing business withem for years...
Always good to know that your tires are balanced correctly they have good good tires and its been over. Of quite a few years
Great service and very helpful as you wait for your vehicle to get done and great customer service 🙂
Excellent customer service and extremely helpful when getting 2 tires replaced. Thank you Christian and the whole discount team.
Tires are tires. Customer service is customer service. While this location has tires it does not have even moderate customer service. Art who has been at the front desk for the 4 times I’ve been here over the past month (yes 4 times!!) has been helpful and friendly to myself and other customers. The manager, Joe, however, has been dismissive, hostile and rude. Honestly, I can’t say it’s directed at me, as I’ve witnessed him that way with other customers and employees; but either way it is not acceptable. There are 2 other tires places within a block of this place (Firestone and Fresno Tire Pros) that I’d recommend taking your business to.
Received great service and quality products at reasonable prices! Arthur was outstanding keeping me informed on the progress on my car and fully explained everything! So grateful for his help!
Flat tire on a road trip and this place was nothing short of amazing. Thank you!
Its wonderful to have mechanics you know you can trust. I always love the service and the transparency I receive when I take my car here. They do a great job and I feel like my car runs better and is safer to drive because of them.
Good customer service, got my tires installed in a very timely manner!
Very professional and courteous. Competitive pricing, will be returning
Great service. Got an oil change on special. Great price.
Great place always friendly and eager to help. Thank you guys for always checking my tires. You guys are amazing. Thank you Joe for answering all my questions and making my short wait a pleasant one. You guys Rock I would definently recommend.
The manager was not really professional or in a hurry to try and help me Id love to give a higher score due to the fact that the guys working on my truck did really well an kept me informed as well as working fast and if it was not of one of the techs I would have bought my tires else where he helped me more then the manager and giving the prices where his job not the techs need new manager
Staff was courteous and professional. All my questions were answered, and I found the prices to be very reasonable. Thank you to the Discount Tire Center staff.
Fast, easy, and professional service. I went there to purchase a set of four tires, and was very pleased with how Arturo took the time to explain all the options within my price range. Great job guys!
Good service
The Entire staff here at Discount tire Are an awesome bunch!!! I buy my tires here, I have them fix whatever needs fixed I trust then with everything. John the manager is great! Joe, Jeremy, Dustin,Vang and everyone else here at this location are the Best!! I highly recommend this place of business!!!!!!
I had a great experience! I needed to get brakes and rotors...it was an emergency situation. They fit me in on a Sunday, worked really fast to get me in/out. Very friendly and helpful!!
Refills air quickly. No charge
I was there for an alignment service. Thought it was going to take about 2 hours. Fortunately, it was done about 45 minutes! I was impressed! I appreciated the service guy professionalism and friendliness. Next time, I’m hoping the same guy is there! Keep it up DTC!!!
Great service and accommodating accommodating! Great prices!
Very satisfied
Helpful, friendly staff. Got the job done quick and right.
Had to take the car in for a tire with a slow leak. No charge and quick, friendly service. Weve purchased tires from them in the past and have been very satisfied.
Gentlman was friendly and patient. He gave me the best tire deal and I got 4 free tickets to the water park. Great customer service. No complaints and finished in a timely manner.
Excellent service !
Amazing customer service. They really helped alot and made sure I was taken care of. Definitely coming back to get whatever I need for my car!
Awesome service and customer service! Thank you
I was worried about my brakes, and figured Id take my car here to have checked out. I saw a coupon online and that they did take inspections. John called after the inspection, provided the info I needed, thorough with his explanation of why the pricing was what it was, and was able to get my brakes done for a GREAT price, both front and back! He didnt try to sell me something I didnt need, was just honest of what should be done and what services I should come back for and the time frame. Ill be going here from now on for my car. Service was spot on, and just overall honest and convenient. Thank you guys at Discount Tire!
The prices are good here always but the worker at the counter Joe is always grumpy and never seems to enjoy his job and his tone and expressions show it. Great place as long as you dont talk to Joe.
Fast friendly technician s and near walmart if you need to make some time while they service will definitely be going back
Great customer service; Art was very accommodating and responsive on the required services. He really made a big effort to provide me a good deal.