This is where Ill be getting all of my basic car needs done from now on. After service issues from the Kia Dealership and Firestone Ive finally found quick, dependable and trustworthy service from this Jiffy Lube location. Keep up the good work and youll continue to retain my business.
Polite and fast service. Good value for the money. Ive used Jiffy Lube for years and this location is as good as I expect. They have checked on my brake pads, changed my oil and air filters. Ive also purchased a set of tires from them. Usually pretty quick.
Very polite! Opened my car door and greeted me as soon as I pulled in the parking lot. Service tech was very fast even though it was super hot outside. Great job guys!
Great customer service. Always very honest, transparent advice so I dont pay for the things I dont need! Miguel and the team are awesome!
Typical, professional Jiffy Lube experience. Prices on suggested items is a bit high, but there was no pressure when they were refused. Decent value, but for about $25.00 more, I could have had it done at the dealership which includes a tire rotation and a car wash. Will likely use again though.
Best all around business experience in fresno! Very attentive from the minute you pull up to the moment you are taken to your car. All small business owners should take note and learn something!
Wonderful staff! Took care of me in no time at all. I highly recommend this store 😃
Service is always awesome when I go. I know they must see thousands of people but they still remember me and my husband. Always great service, friendly, and fast within reason. They have never tried to price gouge me because Im female. We have been regulars for years now.
Great guys. Fast service. Great Business!
I received very professional customer service here and highly recommend it.
I’m Always Extremely happy when I come here. The service is also prompt and courteous.
Fantastic service. Jiffy lube is the only place I trust and this location in particular has great employees! Thanks alex!
Everyone here is GREAT! They always alert me to coupons I can use, the service is quick and efficient and I don’t feel pressured to do anything extra. They give recommendations when needed and also let me know if I can wait to have more service done to my vehicle. I have always felt I have been treated fairly here. I live in Clovis, but drive all the way to the Blackstone/Herndon location because I have always been treated well here. I highly recommend them!
Ive never been to Jiffy Lube, but I saw they would do your oil change while you sat in your vehicle. I pulled of Blackstone into their lot, they guided me to a spot where I waited briefly. They took my info, got me in, changed oil and filter, checked fluids, air pressure and tire condition and helped me set my change oil light. They were busy, but I was in and out in a reasonable amount of time, and I never had to leave my vehicle and they were all wearing masks.
Best Jiffy Lube location ever! New building, new tools, new waiting room. I’ve been Jiffy Lube customer all my life. I like this location more than other locations of Jiffy Lube; because of its staff. They are always friendly, kind, and professional. They treat with respect and handle your car needs efficiently. They listen to you, and try their best to help you. Every visit to this location is a new experience. I recommend this location for everybody! If you want a good oil change, rotation, air and cabin filter change, then this is the place you need to visit. Totally worth trying, totally worth your money!
Staff is nice no waiting in hot car there thank god
Great service and very quickly done too . Everything was explained and told how much it would cost too before work was done! Great clean environment and speedy service very Happy!
Love this place. I bring my car here every time. Always quick and friendly.
They were super fast and efficient, very polite and professional. I was recommended by a friend to come here and I was very pleased with my service.
Its a nice place to go get some maintenance done and its first come first serve. nice people they are pretty quick too overall a great place to go.
The Jiffy guys are great people! They work fast to get you in and out promptly. Everyone there always has a smile for their customers. I will definitely keep going backwhen service is needed! FIVE STARS ALL THE WAY!
BEWARE!!! I was disappointed with the price quote for brakes.I got my oil change.I was informed I needed brakes and new rotors for front and back. I took my car to another car shop and was advised I didn’t need rotors. They asked for my wheel lock and remove the wheels and explained why my rotors were still in good condition. JUFFY LUBE DIDN’T ASK FOR MY WHEEL LOCK TO REMOVE MY WHEELS. They provided me a FALSE QUOTE ON SOMETHING I DIDNT NEED. Shame on you jiffy lube you just lost me as a customer I don’t trust you!! VERY DISAPPOINTED plus I’m telling everyone I know about my experience. 😡😡😡😡 ZERO STARS!!
Everyone was sweet. Informative and quick.
The employees were professional and courteous. I had an overall great experience.
The customer service is top notch. These guys are great every time. Don’t try to upsell. I will continue to return for my 05 Tacoma.
Nice guys great service..will be going back . Thank you
Quick and super courteous! As I was leaving every worker said thanks or have a good day. Whether they are made to do that or not, it’s great customer service
I was very busy that day and I did not have a lot of time.They team was fast, friendly helpful and professional.Great TeamThanks
Great crew at this Jiffy Lube. Been taking both my cars here over the last couple years and they are always straightforward, timely and professional.
Pulled up got in fast an they took care of my car an I was gone
A bit difficult to get to, and its fairly small but its definitely worth it in my opinion. The staff are professional and friendly. Will gladly keep going back
Service was fast, friendly and affordable,I will most definitely be back
I’ve been going to this jiffy lube for several years. They are always friendly, very fast, and I’ve never had any issues with my car.
The guys are always friendly, helpful and professional every time. Good crew.
Im new to the area and picked them over other places Staff was friendly and helpful they have good communication between them and got the job done they even offered to clean my windows 👍🏼 💯 % recommended
They explained everything well. They were professional and quick. I will be back.
$108 for a basic oil change. Will avoid in the future. My mechanic in Coarsegold would have been less than $70...and thrown in tire rotation.
I get my oil changed here when it is time. The crew seems to be hard working and honest, in my opinion. With Covid, I have t driven as much as I usually do. They told me I didn’t need an oil change until my mileage was met, even though it had been three months. I’ve had my tires rotated here as well. I always use coupons when going here.
These guy were great. Super friendly and very helpful
Clean, Professional, They enjoy making you smile while busy working on your Auto. I take all 3 of my vehicles there.
I have never been and it was awesome, I will never look for anything else!I really like how they show you what they have found, and no doubt about it came from my Jeep!They are so courteous, thoughtful,It felt like I knew them all for quite some time you cant go wrong when you go there!I was 100% happy!
Everyone was very friendly and professional. My oil change was done within 20 minutes as promised. Alex was extremely nice and even provide me spare nuts (?) for my tire that I lost previously when I pumped my tires. Highly recommended! Thanks Alex.
Very thorough; explain everything theyre doing; free wi-- fi;
I was amazed at how fast and how accommodating everyone was. First time I have ever used this and I’ll be going back for sure!
Quick and easy. They leave the car in better shape then it arrived. This Jiffy Lube in particular points out the things I should do on my own without pushing their own services.
When I pulled in they greeted me almost immediately in a professional helpful manner. They answered all my questions while being socially responsible with masks and all. They provided a great service in an easy going professional manner.
Great service timely manner Very informative Good Teamwork with crew
Fast and good service. They walked me thru what was needing attention and what they fixed or changed before giving me a bill which I really liked.
Primary Service technician said my battery “is good”........however on further inquiry and demonstration of exactly how they assess it, it had failed, for they were unable to get a reading (a surprise to us both). He claimed ignorance, that it wasnt listed on the inspection sheet. A very different result than telling the customer that her battery was “good.”.I will not return for service there. I cannot trust the quality of their services. Fluid levels (windshield wiper) were low; they did not refill them, either, as represented.
Great service. No pressure to buy addtl services. And they were quick.
I arrived around 5PM expecting to have to wait in the customer lobby but I was received promptly and offered the option to stay in the car...which was a plus...Very professional and courteous during the entire process and explained as they went along...I recommend these guys and this location on Herndon & Blackstone.
I had a great experience, very professional and very nice. My service was quick.
Its quick easy. In the Covid age you can stay in your car the whole time. Good service. May be a bit pricey but the convenience is worth it.
I can always depend on the staff to be professional and treat me and my car excellently
I recommend them over anyone in the valley!...very professional and very honest!!!
Immediately greeted, very polite, professional and kind. Best of all they really were Jiffy! In and out in less than 20 minutes. Looking forward to returning!
Super friendly staff who welcomed me with a smile, seemed genuinely grateful I was there. I had an oil change, tire rotation, and they recommended I flush my brake fluid (which I did). About a week later, my emergency brake light came on and slowly I felt my brake pedal need to be pressed further (something with the pressure in the brake lines wasn’t right) so I contacted this store and they said they’d take care of it if the problem was on their end. I live out of state so took it to a different store and about an hour later they called and said my car was done and paid for by the Blackstone branch. Super appreciative of the honest and good work they do.
There were very friendly, They have good customer service and they were fast at changing all four of my tires.
Oil change=great
I remember going to this Jiffy Lube and leaving without servicing about 7-years ago, because of Rude staff. So, when I went in today, I was so pleasantly surprised. The staff member was professional and very friendly, and got me right in. I was in an out within 30 minutes with a smile on my face. Will be going to this store for my future oil change needs. Recommended!
There were several people in front of me so I had to wait but it was not bad at all. They were apologetic because I had to wait in my car until a spot became available in the waiting room. Someone checked in with an update every 5-10 minutes while I was in my car. I was escorted inside while they worked on my car. They estimated 30-45 minutes wait and it was maybe 30 at most. Shop is clean, everyone is friendly, prices are fair, service is very fast.
They are so kind, quick and their waiting area was very clean. This was my second time and I will be coming back, for the friendly service and great pricing.
Quick friendly service. Alex was a pleasure
The guys were Outstanding today when I went to get my oil changed. So polite, professional and cautious during this quarantine of the Covid-19. They took all the precautions and made feel very comfortable. I really feel for these guys working outside in this heat while having to wear masks!
They were quick and efficient and let me stay in my car and communicated clearly at every step
Ill never go anywhere else to get an oil change. Theyre honest and efficient and their prices are reasonable. Fantastic service every time.
Best JL ever
Great service. Quick and efficient. I’ll be back.
Amazing service as always. Ive been a long time customer of Jiffy Lube for 3 reasons: They are quick, reasonably priced, and always professional. Todays top off was no different. Thank Jiffy Lube!
Very good customer service.
Every single time I pull into a Jiffy Lube I know I’m going to be treated politely and with great customer care.
Very careful about safety, regarding Covid-19, every step of the way. Explained the oil change process and choices very thoroughly. Completed the job and check-out very quickly and efficiently. Excellent service at north Fresno location.
Told to arrive at 8:00AM they would get me in and out in 15 min. Arrived at 7:50 and at 8:00 was told over 1 hour wait.
I always frequent this particular location. The customer service is always great, thorough and detailed inspection, and speedy service.
Really nice staff. Fast and respectable. They changed my headlight bulb.
Amazing service. I was extremely pleased.
Best customer service and very fast
Awesome service. & fast
Received service quickly. People were friendly and courteous, professional and competent. I will be returning the next time I need service.
Alex ensured I understood what they were going to work on my car. Him and the other employees ensured my car was in and out in less than a hour and made sure I drove away with a fresh and safe car. Thank you!
These guys were very efficient, helpful, and fast !!!
Nice crew. Fast, diligent, funny.
Friendly, fast, clear pricing, no surprises.
Super fast service! Very professional! Very satisfied! Will be back for next service!
Staff is amazing and very helpful. They are quick at their jobs and very clean
Nice friendly staff.Would go back there again.
I was a little worried to go out with covid -19 but I felt extremely safe everything was clean and the crew took extra steps I make us feel safe. They Definitely have it down here. Fast clean and professional. Thank you for the extra steps to keep everyone safe.
I have been getting the oil changed and the tires rotated in my 2014 Ford Expedition for quite some time. I am always greeted and treated professionally. They do an outstanding job and always within the time promised.
First time visitor for an oil change, was great and was done in a timely manner. Great staff and will definitely be back again!
It was so fast. I was in and out in less than 30 minutes.
Fast and friendly service
We drove in and were helped right away. In and out in less the half an hour. Impressed that they check your light, turn signals in addition to all fluids. Thank you for job well done.
Staff was friendly and took care of my car in a timely manner. The technician recommend services needed but did not push me in to buying anything, he also gave me discounts.
Thank you! They were very helpful and nice, cool guys!
Great team! In and out.
I called to see if they could service my RV. A man who answered the phone said you can swing on by in if you can fit in will take you. I asked well how tall are your bays. He said I dont know. I responded I know how tall I am. I should not have to drive over there to find out how tall your bays are. you should know how tall your bays are.He responded well Im sorry I guess but then again Im not sorry.What kind of customer service is that?
Seriously best oil change Ive ever had. They were super helpful and explained different oils and got me all set up! Ill be back for sure
Fast service, good staff and great prices
Great experience, long waiting but was needed the wait good service after all my Cherry Berry was happy with her new oil change (:
This place pays close attention to the customers car.They have coupons on line that you can get for oil change! Saved me a little cash!!