Kinda small and can get busy. It’s in Fremont hub so it’s convenient if you’re grocery shopping or regular shopping in the area. You have to go to the back of the store to wait in line which is kind of awkward that makes sense since it’s very small they want to keep the store clear. That’s a little bit claustrophobic for me but I was able to handle it and my package was sent quickly. I would come again only because of the convenience I wouldn’t go out of my way to come to this UPS store though.
Wonderful staffJevonne was awesome and helped us with posting our document
Best place to do your notary work in Fremont, Dina Ali does a wonderful job.
Overall a great UPS store that is clean and responsive. Fazale is great.
Kanchan from store is super friendly, quick and perfect.. would definitely recommend people..
I rerouted a mid size/weight package to this UPS store because signature was required. When I picked up the package, the representative set it on the counter and asked me to overreaching for it because she said its their policy for social distancing. I understand we are in a pandemic but overreaching for heavy items can cause physical injuries. Why cant they just install a flex plastic like the supermarket? Even their credit machine needs one to fully extended the arm to sign. So many ways to social distance than having customers overreaching to pay and to get packages. Not only its not effective (my arms arent 6ft), its physically inconvenient and challenge. So many restaurants set up a separate table for the take outs. UPS store can do the same. I will go to a different UPS store from now on.
Great, fast and friendly staffs. This is my go to place for my returns.
Came to this store to get few documents notarized and shipped. I previously had a bad experience with other UPS store (on Fremont Blvd) so I decided to come here instead. The service was far better. Dina carefully reviewed the documents and notarized them. The other lady in the store was also super helpful with shipping. She patiently answered all of my questions and was thoughtful in clearly highlighted tracking numbers for convenience.
Great services here, especially the notarization. Thank you Ms. Dina Ali for your patience and help for being my notary. I have been here several times for mailing services and notarizations. They are Very supportive and friendly. I recommend the UPS store!
I went to this store to get it done my power of Attorney “ DINA” was very helpful she was quickly done the job and kind, they are following safety rules for COVID. Thanks for the excellent service
The service here is amazing! The lady that helped me process my 4 returns, among 1 was a heavy nightstand, did it with remarkable speed and efficiency. Not sure her name but she worked at 3 pm today.
The UPS store did a tremendous job in ensuring customer safety and had a nice organization to segregate customer queues for different services.Dina helped me with notary services. She did a great job explaining me about the process and completed the notary in quick time.I appreciate Dinas customer support and recommend this store for all postal services.
Everytime i come here, my experience goes very well! Very helpfull and professional atitudes when i need extra help with something.Today Dina assisted me in the morning and took care of my shipping problems. You know how it goes, you get to a ups stores and you are not 100 percent sure of what you’re doing so you need to ask a couple questions to make sure everything is in order.I needed to ship a return that had strange requirements, and she was quick and helpful! I appreciate her great service
Extremely inhabitable service. The reason is to get one document notarized is, it took 2 full hours. No wonder why people are queuing up outside in long lines maybe mistaken for speedy service, but it is the other way. Never visit this store again instead I can drive extra miles to another store.
Great service by Laura!!! She helped me do much. I needed printing. Scanning and shipping. She gave me options. Was so nice and helpful . She even gave me information about other services in the store
Usually I had good experience with this store, but today was disappointing. There were two staff on duty with more than 5 customs waiting, for some reasons they went to the back room doing stuff and not serving the costumes. When I was first in the line, I waited 5-8 minutes before someone attending to my business. Maybe this was related to the COVID-19 pandemic exhaustion on their staff otherwise I would give it an 1 star rating!
Horrendous service, rude old lady yelling at customers and even folks who own PO boxes there. Sign says 3 customers allowed and she yelled at me when I entered with 2 other customers. I exited right away and explained the sign says 3 so I was confused. She then proceeded to refuse me entry entirely and made me scan all items through the glass window. I will never come back to this store. Its the lady with the head wrap that was so rude. The other two employees were very kind.
The training guy employee 115922 was very rude.I know there is rules and regulations do to COVIDBut i walked in to the store with my 14years old and he asked for one of us to step out.I explained why i didnt wanted to leave my daughter by herself standing outside.He didnt care and one of us had to stand outside for out package to be proceedWhat got me so mad about this situation was that they let the couple behind us walk-in together.Which got me very upset. Its either you treat everyone equally or say nothing at all.
Went for a quick drop off on Tuesday Aug 25 around 3:00 PM. The female employee was very slow and talks down to customers in high pitched voice. We had to wait for a long time till a gentleman called and helped us out. He should train her on how to be more productive and a bit more friendly to customers!
I absolutely loved my experience here at UPS my phone died in the middle of my transaction and the young lady 🥰 Haydee at the front was nice enough to charge it and help me figure out what was going on with my Amazon return I will be definitely coming back again it was an amazing experience .. So much love ❤️ through this very difficult time. Coronavirus 2020
Dina helped me with my notary needs. She was very helpful and thorough with all the details. Also they follow social distancing norms well.
I had a great experience with DINA who helped me with the shipping. She has excellent costumer service skills and was just overall really helpful. Thank you
Couldnt find more unprofessional and ill managed location. Never had a problem with physical UPS location until stumbled on HUB Fremont location. They are a disaster. The manager deceitful.
Wonderful help, I had to get back a package that I had sent out the day prior. The lady upfront was very friendly and helped me get my package back without any problems!!
Steve is great!
I went in for Notary services. Dina was extremely helpful with the documents and had good knowledge of what I needed to get my documents certified. The employees also did a good job with social distancing.
I had a great experience with Destiny who helped me with the shipping. She has excellent costumer service skills and was just overall really helpful and sweet. Thank you.
I have visited the Argonut UPS store today(10/20/20) immediately after opening the store due to emergency notary service. The service is awesome and the experience is overwhelming. Store representative DINA helped a lot with excellent service and it was so smooth. I felt doing notary was difficulty in the UPS store as this is my first time at UPS store but the way DINA explained the process and her instructions are very good and it finished so quickly. Argonut UPS store is very clean and they were strictly following COVID guidelines so I was very confident to step-in into the store with family. It has many other services so I would recommend to consider this UPS store as one stop solution for all your mailing services.
Great store. Had a good experience with Dina, who helped me with the notary and shipment. Will always go there. Excellent location!
Very friendly service. Laura was polite, helpful, charged me the lowest price (with permission) to save me money. This was my first time here and I will definitely come here again.
I went here to do an overnight delivery for a very time sensitive package. I ended up paying twice what I would’ve paid at usps and it was delivered 2 days late. I would not recommend coming here for any deliveries, it was a waste of money.
Had a great experience with them. I had lot of documents for photcopy. Destiny handled it in a breeze and finished the job with a smile. Thank you very much..
I am so glad UPS is open during this critical time to service my shipping needs. I especially appreciate the courteous, loving assistance from Laura every time I go in to purchase products or get help mailing things. What a wonderful employee and valuable asset to UPS!
This is the worst UPS store in the neighborhood. Staff is extremely slow and rude to the customers. They take 30-45 min to process 4-5 customers, speak rudely and unprofessionally to customers. They close 5 min before closing time. In comparison UPS at Mission and Washington have such an amazing staff. Please avoid going to this store unless there is absolutely no alternative. They want to ruin UPS brand hopefully the UPS company can investigate and fix the service.
I was there today and was outside in line with about 5 other customers. Had been waiting for about 15 minutes. One of the workers comes outside and screams were closing at 4. At EXACTLY 4 she tells us to come back tomorrow and locks the door in our faces. We were all in shock. It was extremely rude and unprofessional.
I use the UPS store 217 for all my shipping needs. However, in December, I sent a package to L.A. that did not get delivered to the recipient. The package was insured so I contacted UPS right away and submitted a claim. UPS manager Laura Loredo went out of her way to assist me with the claim. She was very persistent and patient with my claim and was able to get my refund. Laura was a delight to work with, always very professional and I really appreciate her effort on my behalf.
Super Rude customer service from Dina, not recommended this place...👎
Very fast service knowledgeable quick and easy nice staff they dont ask any unnecessary questions and they are very easy to handle and they tell you things are straightforward fully recommended store
Excellent services provided by Dina. She is very courteous and efficient. Helped me with shipment and Notary. Best place for all the services. During COVID they have taken all the precautions. Thank you UPS staff. Three cheers for you all.Very satisfied with the services provided at this store.Very professional and helpful. The store is bright and neat. Will definitely go back again👌👌👌
This store was a very pleasant experience. Even through these difficult times, their customer service is patient and attentive. Laura, in particular, was a lovely help today so thank you.
@DINA, is a kind person, she helped me on Notary, Great customer service .
Thank you Steve for the great service.You always greet with a smile and very helpful.Will come back again!
Laura at this store is amazing! I needed help getting my lost cell phone shipped home and was worried that it would be a difficult process. Laura was incredibly helpful and not only made the process easier, she was so personable and helpful. Great customer service with a smile - thank you Laura!!
Dina had been very helpful and meticulous towards our notary needs. She accommodated us at the last minute. Highly recommend her.Other staff members were very professional as well.
Will not accept because they may run out of space! Asked me to come back again the next day.
I had a lot of packages to send and was not sure how the process worked it was my first time sending stuff out. Laura made it easy and very convenient for me! She was great help!!!
Came here for notary. Great service by Dina. Patient and friendly. Let me use their staff restroom because I am pregnant. That is quite kind and generous of her! Overall, everyone is friendly and helpful.But I didnt quite like the passport sized photo taken of my son. Looks dark and hazy! Taken for the purpose of passport renewal, hope it works!Other than that, their core services are excellent!
This is a great place to notarize especially documents that require to sent international. Staff is very friendly. Dina helped me to get the things quickly. Store location is also very convenient. And they do provide other additional services like passport photo etc.
Dina was the one who assisted us in notarizing our docs. She was very patient, very detailed and did a fantastic job. Her customer service is excellent. We will
I had been in line on 3:55pm Sunday, however the employee close the store exactly on 4pm and stop accepting any people in line even they are waiting before 4pm. They also never gave notice to people to avoid their waiting .I think the right way they should do is give a notice of people in line of shop close and avoid people to wait.
They want to charge me a $20 fee to use a cheap computer. Update your stuff, I should just be able to be charged a small amount to use the computer and print. And team members DID NOT care and are so apathetic. You wonder why people get mad at you. Never going there again. I dont know how you have 4.4stars. More like 1.
My favorite store if I need to ship anything. The staff is always helpful, polite and knowledgeable.
Dina was great help when it came to getting my live scan done! The store was busy, but Steve was also pleasant in directing me to the right person to get this service complete. Will definitely return for all my UPS needs! I’m so glad that they offer Live Scan.
Laura help us out a lot.Its an amazing place.Thank you so much.
I actually move from other state to CA and I forgot to drop my AT&T modem. When I went to the UPS store Dina help me out in processing that package she was very kind, humble towards me during this process. I really appreciate her help.
Dina helped us get my in-laws documents notorized. She was very pleasant, nice and well mannered. She even got off her break early just to help us, which we really appreciated.The saying that says “service with a smile” fits Dina perfectly.We will definitely be coming back to this UPS location again.
This company went over and above taking care of my shipping needs. As a travel registered nurse taking care of Covid 19 pts its very stressful. They eased my cares and took care of my shipping needs. Travel RNs use this business for they are awesome . This is the Fremont hub specifically. Thanks Shariff
The store staff were really knowledgeable and friendly and attended right away the moment I entered the door.One of the employee named Dina who is the customer service representative at the counter is really very helpful and saved me from loosing little money. She also guaranteed and double checked that everything on the receipt and about the product is correct as well as the addresses and stuff. Thank You Dina. You made my day. Your store was busy but you didnt haste in just getting rid of my stuff and moving to next customer and completely took your time to make me understand and acknowledge that everything is correct.I like it when people help you from their side by providing knowledge to you or sharing some values with you. Great job. Great works ethics. Thanks UPS.Dina you are a star keep going.RegardsManmath.
Very good and helpful. Very quick in what they do came here for some prints, notary and mail those items. All these were done in no time.Thumbs up 👍🏻
Worked with Dina in UPS store and she is so friendly and understand the requirements easily. She helped me out in sending a document to the same address that i sent couple of days back. she assisted me in giving envelope and all the paper work needed for this and did the job on time and perfectly.
I went to the store for returning a merchandise, I was served by Laura and she is so knowledgeable about the process and very cheerful and friendly, and helpful. I was very impressed about the service, highly recommended
I have been to this store today to drop off one of the packages and got exceptional service from the staff. I was able to complete my transaction as soon as I reach there without any hassle. Specially one of the staff Dina helped me to complete the drop off hassle free and in the professional manner. Will use this ups store going forward for all my postal needs.
Racism still exists and is alive and well in this establishment. A line of minorities waiting for more than 15 minutes when a while woman walked in checked her post office box and proceeded to skip the line and be serviced by a white male who wouldn’t state his name and his coworkers claimed to not have seen just what occurred. Do better UPS!
Very courteous staff. Fast and easy to do business with. I went couple of times to return Amazon packages
We have been there for notary works. Dina was very helpful. Best place to do your notary works.
I came here to get finger printed and the process was smooth. I didnt know they tracked all of your fingers for background checks now. Dina was very kind and helped me with the process.
Came here for a notary. The staffs are very helpful. Dina helped in notary. She was kind and patience while sign all the documents. Thanks for the great service!
Excellent service. Nice staff.
Great service. The staff is very helpful.
Excellent and I was able to get all the things done at one place and I was so happy to reach to Dina . I ya drone with notary with photos . Even being a holiday I had got things done . Thank you for such a great help madam
What a nice services provided by the store. I am impressed with the polite and quality customer service by the staff. Especially Ms. Dina Ali who notarized my documents provided awesome services and guided me as well about my different questions. I recommend this store to have quality services.
The staff is very friendly and deals with customer with at most respect and patience. I went there for notary and scanning. The notary lady Dinu Ali was very helpful and did her work with at most attention and care. All other staffs were very kind as well. Great job!
Very bad attitude. I wait for half hour in the line outside the door. When its my turn already 7:32 pm which pass 2 minutes their closing time.He just lock the door and refused to service. Dont they concern that weve already wait for so long. Totally, theyve care about customer.
Very happy with Notary service provided by Dina!
Aisha is very helpful because she helped me to ship my package without any problems.
Wonderful experience, social distancing setup perfectly, efficient and great customer service. I will come here for all my shipping, etc.. PS Avoid the UPS in Newark.
Thank you dina for being so patient and kind with me! She did a great job on my ink fingerprint. I would recommend her to everyone who needs it to be done!
I came this morning for fingerprints and DINA helped me go through the processShe’s a very nice lady willing to help and very patient. Definitely helps specially when you are not sure what to expect.😀
Service was good. Ayeesha helped me ease the issues I faced while I tried to return goods..
DINA from this UPS store is very good and helpful and very supportive and very polite towards the customers and she helps a lot about notary service.
I was here for notary and Dina helped me get out swiftly😊 she also warned me about car break ins in the area which probably saved my laptop on the day👍🏽
Dina was very helpful and knowledgeable and helpful. She gave friendly service. I would recommend this location to others. I will return.
Awesome customer service in this store every time I visit. Special thanks to Dina, Ali and Steve for always being friendly and helpful. Even though store was about to close but they helped me. Thank you so much UPS store
Amazing as always. Lady called Dina is so professional. Glad I came here. You guys will always have my business with you. Thank you
Usually I tend to order a lot of things online. Especially from Amazon. And today, I had to return something back to Amazon via UPS.Usually, they charge me $2 to tape it up. For the very first time, they did not charge me. I am great full for it. I am happy with the savings & quick service.
Dina was extremely friendly and helpful with my service needs. She always has a smile on her face. Thank you Dina for the great customer service.
I came by here a couple of weeks ago, without knowing anything about how to send a package. Dina was incredibly patient and helpful. She walked me through the whole process. I’d definitely come by again, even though it’s a longer drive from my house.
I went to ups store for notary service to renewal my passport. Dina was very helpful to finish my process very quickly. She was really awesome and very helpful.
I went here for my ink finger printing work. Dina helped me to get my ink fingerprinting done carefully and diligentlly. Overall experience at the store was good and service was very quick. I will recommend anyone to go here to get ink fingerprinting done.
Today I am very happy for the quick service for my notary and taking in copies and dropping of the items. DINA, Laura, Urmilla is very patient and good at helping and rechecking the details and conforming me back very productive. A good day with good people.
Friendly staff, explained cost and replied my several questions nicely. I didnt require to stay long time to ship my items. I also returned xfinity router through them. The lady did it quick. Thanks
Nice and professional. They helped me tape up my amazon return package.
I went to store for my live scan fingerprints for my EIT certification, the customer service was absolutely fabulous.The customer service associate named Dina was so helpful and cooperative. I would recommend this store if you have anything like fingerprints or any shipping service for yourself.Thank you Miss Dina for all your help.Really appreciated.
Excellent Custmer service at this location.Thanks UPS and thanks Dina.Will come back for sure! Worth more than 5 stars for sure
I had a very good help from them and really they are good.Dina is the person she helped me a lot when I am sending my pankage and also she has given brief details about packages at ups store..... she did a great job
Dina Ali is great. Very helpful and patient. I recommend to always go to her for your notary needs