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Dollar General
1275 W Patrick St, Frederick, MD 21702, United States
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Dollar General

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De
Review №1

The assistant manager did a fantastic job taking the time helping me look for a specific item I was looking for. I would highly recommend her if you’re looking for something.

Pi
Review №2

Awesome the staff was polite and friendly. Nice region where it is located. I would recommend to any locals and out of town visitors.

Sa
Review №3

This location is always dirty and never stocked. There is multiple carts full of unopened boxes in the aisles Im pretty sure half the stuff Im looking for is in those boxes. The entire staff is unfriendly! Today is the last time I visit this location Ill drive the extra miles to go to the one on East Street.

Ra
Review №4

Very unprofessional customer service.... wont go again.

Vi
Review №5

Great store and lots of cheaper items than regular grocery stores.

CK
Review №6

Even though everything is all over the place, but I always find what Im looking for.

Ac
Review №7

So nice and clean 🐱

Sh
Review №8

Has what Im looking with great prices and super friendly and helpful staff.

Ni
Review №9

I only shop here if I have absolutely no other place to go. The staff and customer service is horrendous. Nothing is ever in the right place nor is the price ever what you see on the tag. And they usually only have one register open even with a zillion people waiting to check out.

He
Review №10

Pretty decent place, the staff is pretty good and helpful, no problems. And they tend to have what I need when I go which is nice. Sometimes they arent fully stocked on the things I need but for the most part they are. Its a smaller dollar general which can sometimes feel cramped. Good place to pick up essentials with decent prices.

Sa
Review №11

Standard, no frills, low cost place. Small food area with prepackaged goods like pasta and tuna fish. Not overwhelmingly clean or tremendously friendly staff. But also nobody was rude and I didnt observe anything weird. It is no different than any other Dollar general in the country.

Ka
Review №12

I was really hesitant on having a Dollar General move into our neighborhood, but I do admit I love this store. It is so convenient for things you need. My kids drink milk like there is no tomorrow and it is so easy to stop in here to get more on the way home from dropping them at school. Cereal is another thing we seem to go through a lot of. The grocery store often sells cereals for $4 a box whereas Dollar General is much cheaper. The staff always greets customers who walk in the door. They are helpful, polite and friendly. I have not had any bad experiences here at all.

Me
Review №13

Woman working the register named Jeannie cussed me and my boyfriend out because we wanted an item behind the counter and she got frustrated. Only go here if you feel like getting cussed out and being around a very rude woman working there named Jeannie.

Dr
Review №14

I went in the other night to purchase a few household items toilet paper, paper towels, etc and to do a swipe and reload on a prepaid card that I use to make online purchases. The cashier Joseph was extremely nice and professional. His customer service skills were appropriate. This is where things went awry. He wasnt sure how to do the swipe and reload so he asked an associate who Ive seen several times on my visits to the store. The older AA woman wears her hair styled like the 1990s movie BAPS like Halle Berry if youve ever seen the movie if not Google it for reference. Her response to the young mans question was Reload what?With an attitude. Not exactly what I expected as a customer but whatever, so I interjected A swipe and reload Master card. I dont know what about my response irritated her and I at that point was very nice but apparently it annoyed her because she blatantly screwed up her face and never acknowledged my response. So I then expressed my discontent with her behavior to the cashier and asked if a manager was on duty. Then the woman came over to the register and gave some bologna response about I needed some bar code to reload the card which wasnt true because this is something I do monthly yet she wasnt able to do so. I then called the corporate headquarters to complain. I spoke with someone in the contact center where I constructive expressed my dis satisfaction and she asked for the associates name. The woman with the bad attitude must have known what was going on so as soon as the rep on the phone asked for her name I walked up to the counter and I tell you the woman turned her back and took her name badge off. I couldnt make this up! So I asked Excuse me Miss may I have your name? And guess what she ignored me again! I then said I have the corporate headquarters on the phone and they want your name. So she then replied with her name which I am withholding for privacy reasons. She may not be professional but I am! So the rep advised that she would have the general or district manager whose name begins with a J contact me back and guess what that never happened either. So long story short I am so disgusted with this location I will NEVER patronize this business again! The sad thing is I love Dollar General but I can spend my hard earned cash at Family Dollar or Dollar Tree! They have the same stuff!

Jo
Review №15

I tried to get a job here I had a good rapport with the manager until I find out she was talking about me behind my back and the things she was saying could be detrimental to me getting a job and my character in general Im a single father who has joint custody of my son who was trying to get a job at this Dollar General and I dont appreciate a woman who doesnt know me or nothing about me talking behind my back saying defaming things about my character but smile in my face talk to my kid. I called corporate and formally complained he told me that action would be taken and to apply to the other store since then I have applied to 3 stores even had two interviews in one day one manager said she would hire me right then if she could, but other than the interviews I have not been offered a job at Dollar General and since then my applications have been reset or so Ive been told by a manager at a different store even though I called and checked every day

ME
Review №16

The staff are always so nice

Ka
Review №17

Theres not enough space to accurately describe how awful the customer service is at this location... So Ill give a short synopsis.1. My then 3 year old was helping to unload our items onto the counter to be purchased. The store manager who was working the register also actually screamed at my daughter for putting the items on the right side of the counter as opposed to her preferred left hand side. The stupid is strong in this one.2. Posted hours of operation 8-10 sun-sat. Both I and my husband have on many occasions went for a quick trip only to find the store closed early. Theyve locked their doors as early as 9:30 before. My most recent experience involved a different store manager who came to the door at 9:50 just to throw her hands up at me like I was out of line for trying to shop 10 minutes before closing. As I reminded her of the time, she yelled I dont care what you say, were closed, rolled her eyes and stormed off.3. I was once confronted and yelled at for moving one of the many stocking carts that litter the narrow aisles of the store. Carts cannot pass with out knocking items off of the shelves. I tried repositioning the stocking cart just as the nasty store manager from description #1 was walking nearby. How about you mind your own damn business, she yelled.So... To sum all of this up... Avoid this place unless being demeaned and belittled is your cup of tea.

Dr
Review №18

Easy access aisles. Using the app saved $17.00 on this last transaction. Helpful staff

Ob
Review №19

Its a mess. Nobody is ever at the cash-register. Im always waiting about 10 minutes maybe 15 minutes for them to come to the front

Jo
Review №20

Love this s store but prices are getting too high

Wa
Review №21

Reasonably priced items like a small department store

Ke
Review №22

I got there every day you should go its an amazing store

Sc
Review №23

A little bit of everything. Pleased to shop here.

Cr
Review №24

There are a few polite employees but for the most part, they are rude and act as if asking them a question is an inconvenience to them. A few will hold personal conversations with friends while ringing up customers and let their friends be in the way of the paying customers. There are constant lines at the register and once again, I have witnessed attitude towards a customer who asks if they could open another register. This, while the employee watched the line get longer but chose to have a personal conversation instead of helping.It is hard to navigate the store to shop when there are several carts full of merchandise blocking the aisles and shelves. On one occasion, I returned the next day and the same cart with the same merchandise was still in the aisle! I live about a mile from this location yet I have many times drove out of my way, across town to another store just to avoid this mess of a store.The only reason I gave this location 2 stars instead of 1 is bc they do have great prices and there are a few 2-3 employees who have been helpful and polite every time I have seen them.

Be
Review №25

This specific Dollar General is well stocked for every day items and holiday themes. This was my savior when Valentines Day came around for my childrens class give outs.

Ri
Review №26

Seem to have a little bit of everything. Comes in handy

de
Review №27

Always stocked products that I need i.e. paper products, cleaning g supplies and medicine. Staff are always friendly and very good about opening a new register when lines are long.

Ke
Review №28

Lots of books, puppy pads and good stuff cheap.

Pa
Review №29

Great place to buy holiday decorations for work.

R
Review №30

Some staff are nice, Im sure this isnt the best job, but smile and acknowledge customers. Had what I needed each time I go go there at a great price. Even had a small bottle of castor oil and tea tree oil. Fabulous

ha
Review №31

This store is always clean and the cashiers are polite, happy and professional.

KD
Review №32

This place has all the little knick knacks for what you want. Cough medicine was pretty cheap here

RO
Review №33

I LOVE DOLLAR GENERAL BECAUSE YOU CAN PURCHASE THINGS THERE YOU MAY NOT FIND AT YOUR OTHER DOLLAR STORES

Sh
Review №34

I had a good experience at Dollar General and the cashier was very helpful and friendly

AR
Review №35

I was able to get the things that I needed at a fantastic price!!

Be
Review №36

Staff was rude. Asked to use the restroom, and was looked at and treated like i dont even know WHAT??? Bizarre - prices are great, service terrible. The store is always cluttered with boxes and junk- I think its dangerous for elders or children. Go pee before you get here! Read the other reveiws- its not a good store, I shop these stores because the price is right, they really need to get a new manager.UPDATE- Made a second trip into this store and nothing has changed. This DG is a ongoing 3 ring circus. Old lady in electric chair stuck in aisle, Floor was a mess, I am walking all over the srore yelling out for ANYONE- staff, manager, cashiers, and it was like a ghost town, I could have walked off with anything, and dint rhink they would have known. This place reminds me of a yard sale run my circus clowns

Ch
Review №37

I shop at dollar generals a lot. I visit different ones. I usaly buy a soda and a cAndy bar or chips. This one was by far the worst. It was a messy store. There was over 15 people in line the the cashier was professional and polite and working as fast she could. She called for the manager to help her open another Lane but the manager never appeared. It was almost like she was working by herself. From the other reviews and my experience today I would say that this store had a bad management problem. I will personally not be going back to this one.

Sh
Review №38

Name brand a lot of its stuff

Jo
Review №39

Love it now theres one in Inwood

Ma
Review №40

Good service and prices. Plenty of parking.

Ca
Review №41

Quick place to get odds and ends.

Sh
Review №42

Great variety of products! Tons of name brands and friendly customer service reps.

Je
Review №43

I Love This Place!

AU
Review №44

Great place to visit and shop for anyrhing..

Co
Review №45

I prefer Dollar Tree, the stuff in here should be all for a dollar.

Tr
Review №46

A little cluttered. Hard to find what your in search of at times.

An
Review №47

In general the dollar General generally allowed me to purchase general goods generally for a dollar, generally these items were a good purchase for a dollar.

Ma
Review №48

Aisles always seem to be dangerously cluttered with carts/boxes of merchandise to be shelved.Clearance items did not have price stickers.Generally dirty and disorganized.

Sh
Review №49

Looks like it was blown up. To be fair I was near closing hour late night

Re
Review №50

Lots of good stuff for your house

Li
Review №51

As for Dollar General sometimes I may shop there if the prices are within my budget certain products and food items could be overly pricey at times. Also I noticed that the store within its self is too crowded and the aisles are very narrow and at the register the line of people become to long for anyone to move around to shop in those aisles. Its needs to be expanded and organize!

ri
Review №52

For your money juat go to Dollar Tree. Store was messy

Er
Review №53

Great deals and not bad parking

Pa
Review №54

Nice spot, has about everything here!!

Da
Review №55

Not the best Dollar General. Bad neighborhood.

St
Review №56

During the holidays, the store usually runs specials on unstopping clogged toilet products, which is very useful againt refrigerator raiding in-laws.

Af
Review №57

Store manager Ada is the absolute worstCooperate needs to fire her immediatelyThe workers try their best but with her leading a team they can’t do much

Be
Review №58

A good place to shop

ch
Review №59

I love finding the same items as in department stores here cheaper.

Ja
Review №60

Wish I could give zero stars!!! This store is the worst! Its so messy!!!

Va
Review №61

No air conditioning it was very hot in the store

Jo
Review №62

Best deals ever 👌

He
Review №63

Always a very nice place

na
Review №64

As long as the mean lady with the crazy nails isnt there, its a good place for cheap sh-t.

Fr
Review №65

Although it didnt contain the 2 items I was seeking, I very much like the store. 😊

Ta
Review №66

Disappointed that although the quality of the store has gotten better, the customer service has not improved, nor the service.

Ch
Review №67

My go to place for snacks and last minute filler ups!

Mi
Review №68

Has anyone else noticed that the prices at Dollar General are higher than most anywhere else?

Sh
Review №69

Employees were nice.

Br
Review №70

A dollar here a dollar there its all the same place

na
Review №71

It was not very organized...but its the general...you cant expect too much

Ka
Review №72

The clerk was sooooo helpful

An
Review №73

Good customer service

Fa
Review №74

Every thing is not just $1.00, but lots of inexpensive, mundane household items are available.

Bi
Review №75

Bring your kids before Easter.

Ma
Review №76

Nice staff, helpful.

Ye
Review №77

Something for all ages and; all house.

Na
Review №78

Everything is great from the price to the employees!!!💋

Al
Review №79

Its a dollar store !

Li
Review №80

Great place

Ca
Review №81

Staff is very helpful

Do
Review №82

A lot of merchandise at discount prices

Ro
Review №83

Great deals

Jo
Review №84

Always dirty, always unprofessional

Te
Review №85

It is a very rude lady in that store makes me very uncomfortable to shop there

pr
Review №86

This store the manager has the worst customer service ever. She wasnt friendly at all. I only been there a handful of time and not had a good experience at all. The store is a mess.

An
Review №87

Decent stuff, cheap

Cl
Review №88

Messy, shelves never stocked right.

US
Review №89

Just time pass items

Ro
Review №90

Bad service

tr
Review №91

Its not a dollar

St
Review №92

This store was a mess

Ca
Review №93

Prices are high for a dollar store

Ke
Review №94

Nice

Jo
Review №95

Had what I needed

Lo
Review №96

Always dirty

De
Review №97

Employees are very friendly

Sw
Review №98

Good

Di
Review №99

Always crowded

Ul
Review №100

Awesome!!

Information
96 Photos
100 Comments
3.7 Rating
  • Address:1275 W Patrick St, Frederick, MD 21702, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 240-367-9139
Categories
  • Party store
  • Beauty supply store
  • Discount store
  • Grocery store
  • Dollar store
  • Pet supply store
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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