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XPO Logistics
10601 S 27th St, Franklin, WI 53132, United States
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XPO Logistics

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De
Review №1

They did a great job with set up and clean up. Very professional. Loved the link that kept me up to date on when they would arrive. I appreciated the phone call letting us know they were 30 minutes away.

Le
Review №2

Delivery was on time. I was notified prior to their arrival. Fast and friendly delivery personnel.

La
Review №3

Delivery was delayed by an hour, but I was informed way ahead of time, and they still arrived within the timeframe. Delivery was easy and the drivers were easy to communicate with and were in and out in less than 20 minutes. Excellent service!

Ke
Review №4

The installation technicians were very professional and helpful.

Je
Review №5

Wow! What a great delivery service! Our window was between 8-12 this morning. I got a phone call at 7:30 am that they would be at our home in 10inutes. They came in set up in 15 minutes and boom they were gone. Excellent service! So excited to ride my MYX bike. Thank you!

Ji
Review №6

I had a Myx fitness bike delivered and the team was great. They called before they got here, giving me time to get my two dogs behind bars. They were nice, and got the bike set up very quickly, and stayed long enough to make sure it was connected to my internet.

La
Review №7

Great job of keeping me informed with delivery updates. Delivery drivers arrived well within the designated time frame. They delivered and installed our bed frame and mattress and removed our old mattress and bed frames. Very kind, clean and efficient! 👍🏾👍🏾

Be
Review №8

The 2 delivery people did a great job. They disassembled my old bed and assembled the new one. It wasnt easy but they got it done.

Da
Review №9

On time, great notifications! The driver and his coworker were polite and hard working! Thank you!

An
Review №10

Excellent service!! Delivery was on time. Very polite guys, brought extremely heavy boxes. I really appreciate their hard work. Thank you.

Em
Review №11

Arrived within the delivery window and were very professional. Great service, would recommend.

se
Review №12

Great communication, and smooth delivery to where I wanted item.

Kr
Review №13

Placed my order online through Samsung and got my stove delivered 2 days later. The estimated delivery time was between 8am - 12 pm and it arrived at 8:05 am. I’m very pleased with the service. Thank you!

Ph
Review №14

The delivery went great! I was happy with how the item was handled during delivery. The reason for taking a star off is because the delivery was rescheduled due to a mistake made at the facility: I called on the day of delivery because I hadnt been receiving updates. I was informed that they had received my entire item, 2 boxes, but had only scanned 1 box upon arrival days earlier. Because the item appeared partially complete in their system they hadnt loaded the packages for delivery on the day it was due to arrive. So if the warehouse had scanned in both boxes then my delivery would have arrived on time without rescheduling. Areas that could be improved on are communication, because I should have received some information if the delivery was going to be late; and receiving procedure could have been confirmed better so the 2 boxes would have appeared as complete and ready to deliver.

Th
Review №15

Guys were good. Except thet forgot the dolly to get refrigerator out. I had one for them 5 min it was done.

Su
Review №16

The guys were on time very professional and efficient.

Am
Review №17

I got a delivery this morning. The men were efficient, kind, professional and quick. Very grateful for their work!

Pa
Review №18

Quick, professional, friendly and efficient. They were great! I received timely delivery reminders and calls so I knew when they would arrive. The equipment delivery was super fast and safely accomplished.

Ti
Review №19

Thank you so much for the great delivery! The guys were super nice and took the time to make sure my treadmill was all set up.

Ch
Review №20

Awesome quick service! Miguel & Roul were very professional and timely with the delivery. They communicated the time of arrival how to set everything up once it was installed. Thank you!

Ga
Review №21

Their last mile delivery service delivered an appliance and was responsible for installing it. They only did they install half way.causinf the appliance to break.

Je
Review №22

The delivery and installation went smooth today and service men were polite and knowledgeable about putting together the product!

St
Review №23

Leon and his partner were prompt and courteous. They respected social distancing and stayed masked the whole time. He communicated en route and overall very pleasant delivery experience for my Peloton bike.

Za
Review №24

Guys did a great job! They were in and out in 10 minutes, went over the product, treated it with care and were very polite.

St
Review №25

The guys were on time, called before to give me an estimated time of arrival. Some issue putting base together,( they hadn’t done one before) but they figured it out. Cleaned up nicely and headed out.

Ka
Review №26

Delivery was great! Professional, quick installation and followed all covid protocols!

Jo
Review №27

Very professional fast and efficient, they delivered and set up our new Peloton Bike+ today and hauled away the box. We received a call and a email the day before with a 3 hour delivery window and they showed up during the early part of that window.

BU
Review №28

Tons of space to maneuver, friendly office staff and a quick unload when dropping freight.

Ga
Review №29

Failed to deliver my Peloton twice due to “truck breaking down”, had to wait 3 weeks for redelivery only to be told that only part of it would be delivered because they thought I already recieved other parts.Super incompetent, about to cancel my order because of them

Ca
Review №30

Very pleased with my delivery. They were efficient and polite. Would recommend!

Mi
Review №31

Excellent and very kind people. Would love to use xpo for all my shipping needs.

Dy
Review №32

Fast and quick, and I was ready to ride. Thanks!

Ta
Review №33

They called ahead of time, were polite and did a fantastic job setting up my Tempo!

An
Review №34

Great delivery team and set up. Prompt, polite and professional. 5 stars.

Al
Review №35

The delivery people were great. Polite and mindful not to damage anything. Giving it a 4 stars due to the online scheduling app not working. Had to email a couple of times to schedule my delivery as well as asking for a time window of when they would be arriving. However, when I did get a hold of customer service they were polite and very willing to help.

Ch
Review №36

Great delivery guys. Polite, prompt and professional.

Kr
Review №37

The delivery guys were nothing but professional. There were on time and friendly. Exceptional customer service.

Me
Review №38

The two young men who delivered my Samsung washer and dryer were professional and got the job done right. Not their fault, but had to borrow them a different size bit for their drill. XPO did as they said, and called the day before with the time window. The day of, they called 30 minutes before arriving, which was very convenient! Loved being able to check the status online, and getting texts alerts. Recommend!

To
Review №39

Delivery Guys GREAT - Company Communications, OK.My contact with XPO was for the delivery of a Purple Mattress. I give grace to delays in delivery as it was just as the Christmas week was getting underway: they are in the Milwaukee area, but we are in a small town 90 + minutes north of them directly on the interstate. To schedule their delivery, I either had to sit on hold with a call or use their online system. It indicated that Jan 1, 2020, was the first delivery date available. OK...I can do that. Just after Christmas, we got 3 calls (voice mails) early in the day from their rep telling us they do not deliver on Jan 1. We had an option of the next day (Dec 30 or 31 as I recall), or Jan 2. We left numerous messages with their voice mail from noon that day up to VERY early in the AM on the 31st. No responses until we got a voice mail telling us the delivery would be Jan 2 between 11 am-3 pm. OK...acceptable. Thus, for communication with customers, I give XPO a 3-Star.NOW - the delivery guys. Johnny on the Spot! Got a call as they were about 45-60 minutes out. They arrived nearly precisely when they said. Very Polite, efficient, careful with our product and the house, conversational but not delaying their work at all. They installed our new mattress, moved our old one to the place we wanted it (this is a mattress trial, so we do not want to lose our original mattress, just in case), and asked if everything looked to our liking and if there was anything else they could do for us. To the crew: a solid 5-STARS!

La
Review №40

Our washer and dryer were delivered by XPO today. Well organized pre-delivery with multiple email and text advisory. The delivery itself was punctual, careful, quick, and polite. I couldnt ask for more!

Kr
Review №41

Great experience! The delivery men were very kind and friendly. They took precautions in making sure my dogs didn’t get out and asked if they should take their shoes off. They even offered some of the bubble wrapping for the kids to play with! A+++

Re
Review №42

My load was ready on time and the employees were helpful.

Sa
Review №43

Very professional. Called 30 minutes before. Came within time frame they told me. I Did not have set my mattress up because of my own reasons. Recommend

Jo
Review №44

Its xpo cmon!

Ja
Review №45

Company eventually resolved the issues we had during original delivery. I appreciated they were willing to work with us.

Ma
Review №46

Showed up on time and were very professional.

Sh
Review №47

The two gentlemen who delivered my Peloton today were so quick and did a great job. Well done to them for finishing the job correctly and swiftly. They arrived 15 mins after my delivery window began and called ahead to say when they’d arrive. Couldn’t ask for better service.

St
Review №48

Communication was excellent. Texted when 30 min away. Delivery time was 3 to 6pm and arrived early around 220pm, in and out in 10 minutes. The 2 delivery men were very friendly and respectful. Took their shoes off even though I said they didnt need to. Excellent experience!!

Sh
Review №49

We received a delivery from XPO Logistics, a Peloton bike! Delivery men were very personable and professional. Excellent job!

J
Review №50

Quick service always nice people

Gr
Review №51

Excellent service form the two individuals that swapped out my bike for a new one! Very knowledgeable.

Co
Review №52

The two men that dropped of my bike today setup my bike very quick and when I had my questions he was very nice to answer them. No problems of going down stairs either!

kr
Review №53

Very quick and efficient delivery. The men were friendly and helpful. Thank you!

Ro
Review №54

Excellent service. Delivery personnel were polite, friendly and expedient.

Ka
Review №55

Very polite, fast service of my mattress. Moved old mattress where I asked. Great job.

Ma
Review №56

So I had applied about 4 months ago and had an interview and called and called and called to see what was going on with my application and called a gentleman named Daniel who is in charge of their hiring process I called the guy 8 times in one day and left messages for him every call and never got a call back not one time even if they were not interested in hiring me a call back would have been appreciated I personally know somebody who works there and asked them to have Daniel call me and he was told that I was sent an email which I never received. I have recently reapplied and still once again have heard nothing if I could rate their hiring process I would give them ZERO stars.

Br
Review №57

If I could give 0 stars, I would. I received no call 30 minutes prior to arrival so I wasnt able to be home. Luckily, there was someone home to let the delivery people in. I paid for full installation and while they couldnt install the water line due to their own company requirements they didnt even unpack my fridge. I came home to a refrigerator with the handles not put on, the whole inside still packed up and not put together. They didnt even plug it in to see if basic functions would work. On top of it all, they CRACKED AND DENTED the front of my refrigerator during the haul into my kitchen. The person who was at my house said they wouldnt even talk to him and jumped in their truck and left without even getting signatures. Completely unprofessional! I wish the company I ordered from would change delivery partners as this is completely unacceptable! Now I have to wait 2 weeks to get this massive paper weight hauled out of my kitchen and get a replacement.

Jo
Review №58

We didn’t get the 30 minute notice of when they would be here, but it was right away in the time window and the delivery men were quick & professional.

fe
Review №59

The guys who came out did a great job, they were in and out. The guy who did most of the set up was sweating trying to get it done and move out to the next one. Glad they called when they were 30 mins out.

Mo
Review №60

Fast, efficient, timely and professional--all went smoothly.

Mi
Review №61

Very professional and pleasant while bringing in new and removing old mattresses.

Fa
Review №62

Excellent service-quick, polite and professional. Very organized!

Sh
Review №63

Delivery guys were great! Scheduling was a challenge.

Ma
Review №64

I love this app.

Fr
Review №65

Delivery and all aspects very smooth 👍🏻

Pe
Review №66

Great communication...kind, courteous, hard working. Thanks!

an
Review №67

Very friendly, efficient- we definitely reccomend!

To
Review №68

Excellent Professional service from these delivery guys!!

Al
Review №69

Good communicators, quick and easy delivery.

De
Review №70

Service with smiles on an early Saturday am delivery. Much appreciated!!

Sh
Review №71

Great Service, Professional, On time, Very Kind... only hiccup was the treadmill was unevenly set up so I had to fix it myself.

To
Review №72

Great experience in this uncertain time, professional delivery and assembly and attention to health.

Vi
Review №73

Excellent service right on time and pleasant interaction

An
Review №74

So helpful and kind when delivering!!

Wi
Review №75

Always a pleasure to pick up here. Staff members are friendly and helpful

Ul
Review №76

Worst customer service Ive ever had... rude, unresponsive and they were not helpful at all, they lost 2 skids of merchandise and when we asked for help, this lady Mrs. Zylka was absolutely rude to us.XPO will not be my preferred carrier again after this.

Mi
Review №77

Drivers and dock workers are very helpful

Iv
Review №78

6 hours for loading...which was my last business withthem

Jo
Review №79

Stopping by and picking up

Bu
Review №80

I work here

Aw
Review №81

They ship stuff

De
Review №82

Friendly place

Sc
Review №83

Place rocks

Su
Review №84

When the delivery guys arrived, they had not been informed that I had paid for white glove service. They were going to drop off and leave the mattress and box spring. I had to let them know that I paid for the service. To their credit they did assemble and set up my stuff for me and take away all the garbage and my old mattresses. It would have been five stars if they had been informed. If I was not sitting in my garage they would have left it in my garage and left.

Dr
Review №85

To jpb

Information
9 Photos
85 Comments
4.3 Rating
  • Address:10601 S 27th St, Franklin, WI 53132, United States
  • Site:https://ltl-solutions.xpo.com/
  • Phone:+1 414-761-3757
Categories
  • Truck rental agency
  • Mailing service
  • Transportation service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
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