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Discount Tire
16745 E Shea Blvd, Fountain Hills, AZ 85268, United States
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Discount Tire

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Va
Review №1

Great store, employees are friendly and the service was amazing. This is the first store that had my tires in stock. I got in and out quickly in one visit instead of two. The customer service area was very clean.

kh
Review №2

Phil and Cole were fantastic! I mean it does get better. They stuck in a difficult spot and they were able to take care of it at the end. They really want your business and will do what they can to match the competition even working with another company to get your Alignment done even though they don’t even offer alignments. Really pleased with these guys and will do business again.

Fr
Review №3

Have been using discount tire for over 30 years and have never had a bad experience. These guys in fountain valley are 👍

Aa
Review №4

Great customer service and best tire prices. This is probably my 5th different experience with Discount Tire and Ive used them all over the country. They always perform for me thats why I keep coming back!

Al
Review №5

These guys are great. Got the work done perfectly the first time. Very professional crew. Will be back when I need tire work done.

Me
Review №6

This shop was hugely helpful in trying to fix a shimmy i developed on my van - they explained all the possible causes and potential solutions. Huge kudos for amazing customer service. It’s such a consistent theme among all the discount tires I’ve been to. Can’t say thanks enough. I’m a fan for life. Thanks to technician eric specifically for his help !

Jo
Review №7

These guys are great. Always friendly and all the employees are hard workers. Prices are better than anywhere around plus they will do unconventional work for you. Wont ever get tires and wheels elsewhere. Ive bought almost half a dozen sets of tires with them and theyve always done a great job. Kelly, Josh and Luke are awesome to work with!

Ro
Review №8

They checked the air in my tires and I was on my way, no hassle just good Service.

Ke
Review №9

Super helpful and quick service, fair prices.

De
Review №10

We were getting a flat on the way down from the high country Discount on Shea Blvd was in a perfect place at a perfect time friendly fast service replaced the tire and we were on our way

De
Review №11

Great service, had a flat earlier in day on a work trailer. Put on 2 new ones.Service excellent and fast. In and out quick.

Sh
Review №12

I needed tires for my cargo trailer which had worn through. From the time I came in, to the time I picked it up was under two hours. The guys were great, and I appreciate the quick turnaround on service.

An
Review №13

Bought tires here and get free air checks. The personnel is courteous and professional.

Gr
Review №14

Always good service. Picked up a nail after buying new set. Replaced next day...no charge!

Ju
Review №15

I have always had excellent service here.

Wi
Review №16

Customer service is always fantastic here!

An
Review №17

Had a very good experience at this Discount Tire. I was able to have my wheel locks that I had lost the key for removed and replaced for a very reasonable price and done quickly!

mr
Review №18

Have to say Discount Tires in FH has some top notch people. got my new tires there a few months ago.my vehicle has been shaking at higher speeds when on freeway. took my vehicle in today, i guessed the balancing was miss when i got my new tires. but they got me in on same day I called, they balanced all my tires, i was out in like 30 45 minutes. now my vehicle is back to running smooth again. couldnt have ask for better service....

Da
Review №19

Awesome service! Very fast and good prices.

Br
Review №20

I had a difficult tire situation, and Michael went above and beyond to resolve my problem. Plus I got my tires rotated in a timely manner. Thanks to all your great people. Brian

Ro
Review №21

After being a 25-year long customer, I was informed today when a 2-week-old tire blew out on the highway that it could not be a tire defect, must be a road hazard problem. And told me that I needed to pay for my next tire. The failed tire didnt go flat, didnt pick up a nail on brand new highway, and simply blew out the sidewall. If you dont pay for their road hazard, its buyer beware. that was what I was told is the new company policy from discount tire

Lo
Review №22

This truly is a 5 star business. I bought tires for my pick up truck and the customer service was so EXCELLENT I came back with my wifes car and purchased tires for her car as well. Discount Tire in Fountain Hills, puts a breath of life back into customer service today. Thank you.

So
Review №23

Best service ever. Fast, courteous and well executed.

HD
Review №24

Great pricing on good tired and 10-20% discounts found on online.

jo
Review №25

They have had both my money and my car for over 24 hours. I spent 15mins on hold with three pros who cant find or figure what going on with a simple online tire purchase. NO CALL BACKS.

Je
Review №26

Marco was happy to help and he did. Following through next week, looking forward to it.

Ch
Review №27

The best discount tire

td
Review №28

Fast friendly service, great guys

Kr
Review №29

Just went for tire air check. Had to wait a short time, checked tires, added air and I was on my way. Very pleasant young man that did the work. Highly recommend, have been there before, always good service.

Di
Review №30

Swung by with a nail in my tire and they fixed in on the spot. Great service!

Ch
Review №31

They were super swick and hooked it up my dawggy. 10/10

Ta
Review №32

So convient to go and have tires checked and air pressure filled without even exiting your car. Always buy my tires at Discount. Great lifetime warranty too

Sc
Review №33

Discount Tire Great Job Yet Again!I was recently upgrading my wheels and tires, Brandon at the Fountain Hills store was amazing. It is hard to pick that stuff from just a web site. Brandon was very patient and provided outstanding service. I ultimately bought the wheels somewhere else because DT couldnt get the ones I really wanted. I was so pleased with his help I bought the tires from him and was able to get the Roadside warranty which I would not have gotten for the other place. I have never had a bad experience at DT and have been getting tires there since the 90s. Give them a shot they wont let you down.

T
Review №34

Stopped in with a nail in my right rear tire!! Marcos Escalante and Mikey had replaced tire super fast..

Da
Review №35

Great, friendly and quick service! I have multiple vehicles and always choose discount tire for my needs.

J
Review №36

I am once again heartbroken how my daughter was treated at the Fountain Hills store. They attempted to take advantage of her flat tire situation. This is the second time this has happened at this store. The salesman tried to sell her 4 tires when only one needed to be replaced! He then called me and tried to do the same. Fortunately, I looked at the car before and knew better. I then took the car to a different store and had a wonderful experience. Other reviewers have had a similar experience at the Fountain Hills store so please be careful if you go there.

Na
Review №37

The service at Fountain Hills Discount Tires was great!! I had made an appointment online to purchase four new tires. Check in went very smooth and the face me a completion estimate. The car was ready when they said it would be. Check out was speedy and the staff were all very courteous!

Se
Review №38

Great service quick and painless! Even had a tree for my monkey to climb

Rh
Review №39

I have lived in Fountain Hills for nearly 26 years.. I have been bringing my vehicle to Discount Tire, Fountain Hills since their opening. I feel they have always been fair. I call, they schedule me, take me at the time they schedule, are polite, professional, clean and neat. Thank you for your excellent service. I highly recommend you to all my friends and family members.

CJ
Review №40

Great service. Free tire check.

Sa
Review №41

I take all my cars there, including my Tesla Model S (they truly are experts in the tire and wheel game)

By
Review №42

Solved my tire pressure sensor problems but it took about 2 hours total. Pleasant professional staff.

La
Review №43

This guys are very fast knowledgeable & polite👍

Bl
Review №44

These guys are amazing! I called because I curved my valve stem and they said they would swap it out no problem. Not only did they have great service, but they didn’t even charge me to replace the valve stem. Probably the first time I’ve been pleasantly surprised by anyone in the auto industry! Would recommend to anyone who needs a reliable and friendly auto tire and wheel service!

Ch
Review №45

Delicious air

Sh
Review №46

This is the best place to purchase tires. They are the most friendly courteous and best employees. They make you feel important when you go there.

Ed
Review №47

5 star customer service. Josh C. was hands down the best representative I have come across at an auto shop. He made sure that my experience was amazing from the second I walked in the store. Very professional and was able to get my vehicle done in a timely manner. He has earned my repeated business and I will be sending everyone I know his way

Li
Review №48

Love Discount Tire, always fast service!

Ke
Review №49

I called in with a few questions for my husbands Cadillac and I had the pleasure of speaking with Josh. He was amazing! Answered all of my questions and gave me honest advice. He knew exactly what i needed and made me feel so comfortable. We have chosen this store for any tire concerns we may run into and we will always ask for josh. So helpful. Great job discount! We will send referrals your way always.

Sh
Review №50

Very efficient! I was in today and had an appointment. Josh C helped me out and was very friendly and knew exactly what he was doing. The place was packed and each and every one of their employees handled this with kindness and grace. For how busy it was you would have thought some of them would have gotten flustered but that was not the case at all. Every employee remained friendly and attentive to each of the customers.

As
Review №51

Best tire shop around now days just wish they would air up all tires to what they need every time .besides that cant be beat good price fast service good customer service best tire shop !

Mi
Review №52

This location knows what customer service is. They are on top of it. They are a fairly young group but don’t be fooled by their age because they are customer focused. My father in law said “These kids are so happy. They are literally happy working in this heat doing a it all with a smile.” They are straight forward, upfront and honest. All these qualities are hard to find this day and age so I had to leave a review. Jose, is the sweetest and truly helped me out. Discount tire always treats us well but this location is HANDS DOWN the BEST. Thank you for making the last leg of a very long trip a BLESSING!!

Al
Review №53

Respectable prices and sales sprinkled all through the store. Was able to get everything on my list. Very pleasant helpful staff.

St
Review №54

Incredible Service.First time visiting, came in for tire rotation. I could see they were quite busy and thought I may need to return or drop off vehicle. They quoted me 45 minutes to complete Tire Rotation, quietly I was skeptical.In actuality I was in & out in less than 25 minutes. Staff was very competent and friendly.They earned my business.

Ku
Review №55

Very friendly. I had a large bolt in my truck tire showed up shortly before closing. Store was busy. The guys were great - plus no charge. Definitely know where i am buying my next set of tires. Thanks!!

Ma
Review №56

Ive visited and purchased from this location several times and am always satisfied with the service and prices. Josh took good care of me and most recently sold me new wheels for my truck. Its a busy store every time Ive gone in there, so expect a few minute wait.

Ta
Review №57

AMAZING SERVICE! The employees at Discount Tire were honest, friendly, and helpful throughout our visit. We came in with a flat and they repaired the tire for FREE. They were kind enough to identify/resolve the the problem as well as look at the other 3 tires to ensure we wouldnt end up with a flat again. They got us in immediately & sent us off with our problems solved within 30 min wishing us happy travels!

Ja
Review №58

Dylan, Phillip and Zach went over and above in helping me with my blown tire and cracked rim.Best experience I have ever had at any Discount Tire, or any tire shop for that matter!!!I had my car towed to the shop where she spent the night after I hit a curb and blew my tire and cracked my rim.I came in early the next morning and Dylan, Phillip and Zach not only took care of my tire and rim, they went out of their way to do it quickly and affordably.I highly recommend this location. I will drive out of my way to make sure I come to this location. Fantastic customer service!!!!!DYLAN, PHILLIP AND ZACH - THANK YOU!!!!!

Ga
Review №59

Best customer service policies anywhere

Be
Review №60

Courteous efficient and painless

Uk
Review №61

Helpful, efficient & affordable. Theyre taking all precautions for safety.

Lu
Review №62

This place was awesome. Luke, the manager, was very helpful. He price matched tires for me. The service was done quickly and thoroughly. I highly recommend this place.

Su
Review №63

The staff is very nice & knowledgeable.

De
Review №64

Polite and professional. It took about an hour to put 4 new, balanced tires on my car and they had a full house at the time. The waiting area is immaculate.

Pa
Review №65

I came in with a flat, 1/2 hour before they closed. I was waiting a few minutes and then was greeted by Teddy. The man was awesome! Really professional and courteous. It was a pleasure coming in.They were about to close and he was like no problem, I will take care of you. I buy all my tires from Discount Tire, and its guys like Teddy that are the reason why!

J.
Review №66

Steven @ Discount Tires is the freakin man.I’m buying this guy a few drinks.Free air valve replacement, no questions asked.Even in 116 degree heat the out here grinding.

St
Review №67

I want to update my review. We get our tires pressure checked at the fountain hills location. I must admit I am very impressed with the team work and customer centered service they provide. My service provider is Kelli Althoff who happens to be the assistant manager. She personifies excellence with her attention to detail. She looks you in the eye and will only offer you products you actually need. I strongly recommend Discount Tire!!!! Great attitudes! Great value!

Sc
Review №68

Got me right in for 4 trailer tires. Very polite and price was competitive.

Mi
Review №69

Matt Mason with the Discount Tire in Fountain Hills is Excellent! Knowledgeable, helpful and went out of his way to find a permanent tire solution for my 1 year old car. The Car manufacturer would not resolve the tire issue after only 13k miles, but Matt at Discount stepped in and saved the day. I would highly recommend asking for Matt when you have the need for New tires. He is a valuable asset to Discount Tire! Thanks again, greatly appreciate it.

Ma
Review №70

Luke the manager was terrific. We had tire issues on our cross country trip. He told me to come in and they would take care of me. Worked us in between appointments and had us on our way in no time. He had options that fit our budget and saved our trip. Thanks Luke!

Eu
Review №71

What a fantastic experience I had today. My back tire had a nail and my tire was leaking air. I came to Discount Tire and they fixed it very fast. Great job. Thank you so much. Happy Holidays :)

Er
Review №72

Courteous and Helpful to the Customer

Jo
Review №73

This place is great! You get in and out quickly. The staff could not be more professional and friendly. I will always recommend discount tires for your the needs.

Ta
Review №74

This was my first experience at this location and definitely wont be my last. I HIGHLY recommend this location. I dealt with an employee named Joey who was not only kind but super professional. He made sure we were in and out in no time. I wasnt the only satisfied customer today. The gentleman behind me was also thanking them for the awesome service!

M.
Review №75

Good customer service, very helpful staff. They cam take walk in clients but would recommend having an appointment. If looking for something specific suggest calling ahead of time as well to ensure they have your tire or wheel.

Ma
Review №76

Wouldnt have done it without these guys. Excellent service, these guys here are worth going out of your way to do business with. Wont mention what they did for me, but I can say it was very generous! I never experienced that kind of generosity anywhere else in the Valley! Cant say Thank you enough!!!!!

Ri
Review №77

Great customer service. Gave me the exact tires I wanted that I had ordered online, and never pressured me into buying more expensive tires. Installation was super quick as well.

Pe
Review №78

My husband and I just returned from Discount Tires in Fountain Hills.This was an unfortunate experience for us. We needed our FREE TIRE ROTATION and were denied due to minor wear from an alignment problem.Instead of offering the rotation and a front end alignment, we were hit with a high pressure sales pitch to buy 2 new tires. I have worked in this industry for a number of years in my home state and could realize when I am being lied to. During our time at this store, we witnessed the same procedure with everyone that needed service from a rotation to a minor puncture repair. Everyone needed new tires. I understand that is where the money is made, however the purchase price includes CUSTOMER SERVICE. We are disappointed with this operation, and will look elsewhere to buy tires. Looks like the people fired from Wells Fargo have found new employment. Sorry we cant give it a minus 5 stars.

S.
Review №79

Excellent service at this location. Any location has some of the best prices available anywhere. I also love the free life time rotation and balancing. They will do free air checks for anyone regardless of where you baught your tires.They sell wheels and related accessories too.

Mi
Review №80

Not a bad place when the manager isnt working the front. It seems like when he is working in the front with another guy everyone gets ignored and not even acknowledged. The workers do a great job and move with a ton of hustle. They seem reasonable when there is a problem with the tires and are very knowledgeable

Ro
Review №81

Fast good service

Ne
Review №82

I called today about putting Air in my Nitrogen Tires, the gentlemen was so helpful. When I arrived, I got right in & the service was free. We had previously bought new tires there on vehicles that we have since traded in....superior service from them as well back then. Definitely recommend the Fountain Hills Discount Tire Store.

Pa
Review №83

Great service. Friendly and fast.

Sh
Review №84

We always get great service and a good deal at this location. The staff has always been honest and professional, never the hard sell approach. Glad theyre here.

Ro
Review №85

Recommend this place to everyone...had a screw in my tire, it was close to closing time, and they Went out of their way to get it fixed. Great job......

Na
Review №86

Kelli took great care of me and my needs. Promptly and respectfully. Even double checked to see if there was a tire in the back that might work to limp me home until my tires come in.

Th
Review №87

Incredible service & great prices! They know their stuff

Bi
Review №88

Have used them for years, but when they were done and I got into my SUV low tire pressure light was on. When I went back in the manager said to drive it a bit and the tire sensors would reset? Got home and check it out and one tire only had 20psi also they replaced the steal stem valve covers with some black plastic covers. When back the next day after I filled the tires myself and they gave me new steal covers. I like Discount Tire but be careful to check everything before you leave.

Vl
Review №89

John the manager its the best guy ever. He will go out of his way to make any customer happy. Theres very few businesses that offer such good customer service as him. Anytime somebody needs a tire I recommend this Discount tire .

Pi
Review №90

Super helpful and friendly staff.

Da
Review №91

I saw one of my tires was low. Stopped in. They took the tire off and checked it out. Filled all my tires. Didnt try to pressure me into buying new tires. Sent me on my way. No charge...

cu
Review №92

Not good at all . They jaked my car up to do a tire rotation. The way they jaked it did something to my transmission now my engine light is on with a code that the transmission has something wrong with it never had any trouble with this car ever . Im taking it to a mechanic Thursday to tell me what happened to it.

ji
Review №93

Great service checking our tire pressure and sensors, check lite is out.

Tr
Review №94

The employees are kind and very helpful.

Br
Review №95

Great manager great staff, will never go anywhere else.

Mi
Review №96

THIS is one of the Best Discount Tires center in the whole Metro Phoenix area. They hold managers and they hold employees there at this location for a very long time and the work is always consistent fast and precise!!!

Ed
Review №97

Great service. Great prices. Have been consistent for years

Ro
Review №98

Had a flat and they fixed it for free. Thank you.

Ri
Review №99

Had tire separate on trip, had me out with a new one in no time.

Me
Review №100

We had a low tire pressure light come on, and Kyle took great care of us today when we needed help. Excellent customer service.

Information
30 Photos
100 Comments
4.6 Rating
  • Address:16745 E Shea Blvd, Fountain Hills, AZ 85268, United States
  • Site:https://discounttire.com/store/az/fountain-hills/s/1633?y_source=1_NjI3MzM3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 480-837-2036
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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