Extremely knowledgeable and explains things in great detail. So that the customer fully understands I will be taking my bike there for a tune
Steve at GMR is a tuning wizard. I’ve now had 2 Harleys worked on by his shop. Latest is a 2020 Low Rider S with the Milwaukee 114. Exhaust, cams, intake, air cleaner and TTS tuner. 124hp/134tq at the wheel. Better than that, the tune is perfect. It runs better than factory with no popping or dead spots. He’s the best I’ve found in almost 20 years of riding and upgrading Harleys.
I needed a drive belt on my softaiil in a hurry. I got my motorcycle in on Monday morning and Steve ordered the belt immediately. The belt didnt show up until after 4 on the following day. Steve worked late and had me on the road by 9 the next day. Excellent job and even though I was 1200 miles from home Steve treated me as an old friend. I would definitely recommend Steve and his shop to anyone needing work on your motorcycle.
Professional. Straightforward. Honest. These are the words that come to mind when speaking with Steve at GMR Performance. From the very second I met him, I got the sense that he was plugged in to the issues I was having with my bike, which were substantial. I am no mechanic, but he broke down the science so that I was able to understand everything that was happening, and brought me in to his shop several times to show me in detail and to take pictures so that I was thoroughly aware of the steps necessary to get my bike together. This was a very sentimental issue for me as it was my father’s bike, he passed about two years back from cancer. Steve was able to take this older motorcycle and put it back to working condition. It purrs like a kitten.I want to also touch on the dyno tune capability at his shop. Now, if you want to see any wrencher or gear-head’s eyes light up, just mention dyno. I had no idea the complexity involved until Steve went through and showed me the profiling involved. He has about four screens set up on a platform with two cage fans and an exhaust fan inside a repurposed paint booth. Even though I’m no mechanic, as a tech geek I was floored to see his setup. Another note: this shop is so much cleaner and more organized than many other motorcycle shops I have been privy to.Long story short – if you want your ride to be in the hands of a true professional, there literally is no other choice than to trust Steve at GMR with the care and attention it deserves. The man should be given an honorary Ph. D. for his skill and knowledge in motorcycle repair and tuning.