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Distinctive Cleaning & Restoration
5220 Vermont Ln, Fort Wayne, IN 46815, United States
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Distinctive Cleaning & Restoration

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Ri
Review №1

This was the first time that we had used Distinctive Cleaning and I cannot say enough how happy we are with them. Alan did an amazing job cleaning our tile throughout our house. We have used other services before, but there is not comparison to what the outcome was with Distinctive to the others-it is actually CLEAN. Also, Audrey was so nice to work with as well. We will definitely be using them from now on. We hightly recommend them!

Da
Review №2

We could not be happier with Distinctive Carpet Cleaning service. Alan is professional and meticulous and very pleasant to have in your home. The carpet cleaning looks wonderful. Our carpet is just a year old and was cleaned for the warranty but we were very impressed with the time and detail he took. We are absolutely thrilled with the couches and recliner. They are fifteen years old with the Eudora suede microfiber material and look and feel new. Alan got into every nook and gave it a thorough cleaning. We will definitely be using them next time and recommend highly. Thanks for the great work!

Ro
Review №3

Very professional! Alan did a great job. Carpet looked so good I didnt want to walk on it! Will call when needed again in future.

MP
Review №4

I will use Distinctive Cleaning from now on! Alan does an INCREDIBLE job cleaning and removing stains. He cleaned both my old house and my new one. I will never again use another company! The carpets look like new and the old stains have never returned (like with other companies). His wife Audrey is so sweet and helpful on the phone, and she makes sure that everything is set up perfectly. These two are amazing!

Ce
Review №5

These guys are literally the best ever. I have used them on 2 separate occasions of water damage in our home. Both times Audrey and Alan were amazing. The first time I used them I was so anxious because I had no idea what to do. Audrey was extremely calm and professional and was able to have Alan come out pretty much immediately. Alan’s attitude and demeanor once he got there was so calm and relaxed that it immediately put me at ease. They really know what they are doing. The second time it happened I wasn’t even worried cause I knew they had me covered. Alan even helped us come up with ideas on how to prevent the problem in the future. They are the only company I will ever use for my cleaning and restoration needs. Use them!! You won’t regret it!!

Ju
Review №6

The professionalism this business has is impeccable. From scheduling to performing the work are of the highest standards. Our 30 year old carpet looks new again and the tiled shower looks like it did when installed 15 years ago.

Ry
Review №7

Top shelf service!Alan and Audrey are the best! Thank you for the best carpet, vinyl and upholstery cleaning my house has ever seen!The pet stains, coffee, slime and dirty traffic areas are gone and the house feels so clean and fresh. My house feels restored back to new. Really good job!

Ly
Review №8

My fathers brand new $3000 couch, imported from England had extensive and quite pungent urine stains. Distinctive Cleaning was able to get the cushions clean within 24 hours!! the stain was gone as well as the pungent odor!! We were very impressed!! The extent of the urine damage was quite severe. We werent convinced they would be able to fully restore the cushions, but they did in record time - at reasonable rates!!!OUTSTANDING JOB AND CUSTOMER SERVICE!!!!THANK YOU SO MUCH FOR EXCEEDING OUR EXPECTATIONS!!!!

Ch
Review №9

Distinctive Cleaning is by far the best company in Fort Wayne. Superior work that went above and beyond my expectations cleaning in particular my foyer and high-traffic steps. My family room carpet looks like brand new. They keep my carpet in Tip-Top shape. In addition to my carpet, I had my car detailed for the first time. The black flooring in my Malibu looks like brand new. Spotless and jet black. If you are looking for high-quality perfection work, Distinctive Cleaning and Restoration is the company to call.

Al
Review №10

Alan was a joy to work with - extremely thorough and conscientious not to mention a just good guy.This is the restaurant Joseph Decuis in Roanoke. The floral carpet leads to and from the restaurant kitchen and sees a lot of activity - with many feet and food going back and forth in this one doorway. As you can see, the carpet here really needed it. Now it looks like brand new. I couldn’t believe he could clean it up that well.The red carpet into the bar I thought only needed it here by the stairs but the whole room became vibrant again. Thank you Alan! You will be back!

Ni
Review №11

I tried everything to get blue paint stains out of my light tan colored carpet. I finally asked Distinctive to take a look and they had it all cleaned up in no time at all! Very friendly, punctual, and professional....Will definitely use them again!

Go
Review №12

Very professional and knowledgeable. Would definitely use again! They followed up after the service which I very much appreciated.

Ta
Review №13

Thank you Allen & Audrey for getting us in so quick! We recommend you to everyone and we will be repeat customers ourselves. Great customer service and professionalism, you guys are the best!

Ex
Review №14

I was very happy with the overall experience. The customer service is excellent and they did a great job cleaning our carpets. We will definitely utilize their services in the future!

Je
Review №15

I had no idea our carpets were so dirty! By far the best customer service and professionalism Ive ever had with a carpet cleaning company. Thanks Distinctive Cleaning Service !!!We usually use Steam Team, they did a decent job but always felt like they were in and out as fast as they could be. Distinctive didnt rush me and explained the process in a clear and concise way. Will be using Distinctive from here on out!

Ca
Review №16

Very highly recommended!! Just moved into a new home and thought we were going to have to replace all the carpets due to stains from the previous homeowner but was blown away when Alan was able to remove all the stains and save us from having to replace the carpet right now.. Alan called me on his way and arrived at the scheduled time. Alan took precautions to protect my doorways and trim. I will use them again as needed and recommend them to anyone in need of carpet cleaning!

Je
Review №17

I spilled an entire cup of coffee on a brand new Pottery Barn runner. Audrey was very responsive, kind, detailed and accommodating. Alan worked his magic and the rug looks brand new again. He also treated it with Scotchguard since its used in a hightraffic area. I would highly recommend Distinctive Cleaning & Restoration. I promise you will not be disappointed!

ka
Review №18

Professional job well done. Alan was here several hours to clean my couch and rug, very thorough. I’ve had my couch cleaned before with a different company and they were in and out within 30 minutes. The couch was left with spots still visible. This time around I was very happy with the results! Easy to communicate with, honest, and would use again.

Me
Review №19

WOW! Cannot say enough about how fantastic they were!! Distinctive Cleaning removed black crayon from an ivory sofa and red dye from another light colored sofa. Yes, a three year old boy lives at our house! Audrey was polite, professional and helpful. While they were confident they could safely repair our cushions, they treated them with care. I would call them again in a second to handle any mess my family made. Small businesses are what they are because of good people who do what they say they will! Thank you!

Lo
Review №20

Feels great to come home to freshly cleaned carpets! I have used other local companies for carpet cleaning in the past but they dont hold a candle to Distinctive Cleaning & Restoration. They do quality work and spend 3 times as long cleaning your carpets as the other companies do. LOVE the solution they are able to use to treat known pet stain/odor areas. It REALLY works to remove the smell. They also leave you with a bottle of their spot treatment which is really nice to use between cleanings. They also do water restoration. They do a great job of drying things out and savings walls/carpet/baseboards etc... to minimize the cost. Give them a call today. You wont be sorry!

Bl
Review №21

Our carpet looked BAD! Traffic wear and pet accidents were apparent. We were so upset that it would never look as good as it did when we purchased our house 5 years ago but we were wrong (thank goodness!). Distinctive completely restored the carpet to its original color (cream), erased the heavy traffic pattern and took out stains that we thought would never come out! Thank you so much Distinctive!!

Th
Review №22

Alan, recently cleaned 3 areas in my house, upstairs hallway, stairs and dining room. He made my carpets look like new! He did better than any big name carpet company in Fort Wayne, that I have had in my home. He didn’t have to but he even wore a mask. I will be having him come back to finish the rest of my rooms.

Ab
Review №23

Excellent job cleaning flooring in an industrial space that had many stains. Looks 10 times better! Alan was on time, Audrey accommodated our tight schedule and they got the job done. Highly recommend!

Te
Review №24

All I can say is wow! I had a great experience with Distinctive Cleaning and Restoration. My dog recently took to using the downstairs carpets as a bathroom ugh. I thought I just had a few pet stains. The carpets are a whole new level of bright and clean plus the pet stains are gone! I previously used another carpet cleaning company who used alot of deodorizers and left my carpets with a chemical smell and quite wet. My carpet looks and smells clean and are only slightly damp. Check carpets off my spring cleaning list. This company was timely efficient and professional. I am looking forward to using Distinctive again in the future.

so
Review №25

I have a light grey carpet that is almost 26 years old. I thought for sure it was hopeless. I am completely amazed at how great it turned out, soft and clean again. Saved me from replacing it. Bravo!

Su
Review №26

Great service! I could not be happier with the job Distinctive Carpet Cleaning did for us. I had been doing our own “carpet cleaning” myself over the last few years, if you want to call it that. DIY is for somethings, but not this. It felt so good to have it professionally done. I think Alan and Audrey are driven to offer a professional service and they made sure that I was completely satisfied before they left. I highly recommend this company.

Je
Review №27

I HIGHLY RECOMMEND THEM!I can’t say enough positive things about working with Distinctive Cleaning & Restoration! They have done Carpet Cleaning, Rug Cleaning, Water Extraction and Upholstery Cleaning in our home.*Alan & Audrey are very Professional, and Knowledgeable about their profession. I’m someone who has lots of questions and they have always taken the time explain things and address my concerns.*It’s often uncomfortable to have people you don’t know in the home but I have always felt comfortable, safe and both are very personable!*I deal with severe allergies and sensitivities so was hesitant the first time have the carpets cleaned but I HAD NO REACTIONS, that was HUGE I’ve never experienced that before.*They are also very efficient in timing along with detailed. I was truly amazed how quickly each time things have dried, which let me know they have the right tools for the job and did it thoroughly.

Ke
Review №28

They did a remarkable job on my carpet, area rug and upholstery. They took their time and made sure everything was perfect.. After seeing the job distinctive did for me, I cant imagine ever using one of those national chains again. Great job!

Ke
Review №29

Removed a stain we thought would be impossible to remove. Quick response time and job well done!

Le
Review №30

Distinctive is amazing! As a mother of five kids with allergy sufferers in the home, Distinctive’s commitment to safe cleaning solutions and impressively detailed and thorough work has absolutely won me over. They are highly professional, genuinely kind and exceed my cleanliness expectations every time. Seriously, they are miracle workers and are worth every dime!

Sa
Review №31

Alan has been cleaning my tile, furniture and carpets for years and always does an excellent job. When a crockpot of chili tipped over in my car 😜, he came to clean my mat and car carpet. As always, an amazing job! He runs this business with his wife Audrey, who is just a doll. This is a great family run business...top notch!

An
Review №32

We had new light grey carpet installed about 18 months ago and had two problem spots arise since. A greasy black area underneath the whole rocking chair and what looked like furniture stains from the feet of a borrowed wooden bedframe. We called Distinctive Cleaning & Restoration to come out and do their best lifting the stains and grease from the carpet. They were able to bring the carpet back to good-as-new! Alan was very professional and accommodating. Since I work from home, he was able to work around me and clean the office while I was away grabbing lunch. We will use them again for the next carpet cleaning.

Ja
Review №33

I have been in the flooring industry for 15+ years. I have been around and used many different cleaning companies. Distinctive is by far the most thorough, courteous, and professional company I have ever used. They protected our wood floors, doors, and trim. Carpets and upholstery look new again! Fantastic experience!

De
Review №34

Unbelievable! We asked to have our newer carpets cleaned to keep up with warranty, when Alan saw some bad spots on our old carpeting, he said he could get them out. The old carpets look as good as new!! And he was able to remove tar stains from the new carpet without any problems. Job was thorough, carpet was dryer than expected when done. Will definitely call them again!!

Al
Review №35

I highly recommend their cleaning! They did an amazing job on 3 rooms of carpet. 1 room had a significant ink jet printer cartridge stain on it that I worked and worked on myself but couldnt remove. They got the stain out 100%! I will definitely be using them in the future!

To
Review №36

We had an emergency with our dog who had diarrhea. It was later in the day around 5:30pm and we called them to see if they could come out that evening !! Within 30-minutes Alan was there and did an incredible job !! This type of service is unsurpassed today !! Thank You Distinctive Cleaning !!

Ma
Review №37

I bought a used car whose interior carpet was in pretty rough shape. I do not believe the carpets had EVER been cleaned in this 13 year old car. I immediately called Alan & Audrey at Distinctive for help!! They fit me into their schedule the next day and made my carpet look like new!! They are so easy to work with and give their all to any job!! Excellent work!! They are worth every penny paid! Super happy with the results!

te
Review №38

My mother had an emergency cleaning need (blood) and although Alan had worked ALL DAY on another project, in another town, he came out in the evening and stayed until 10:30PM! The carpets look terrific! Audrey was great to work with, coordinating the same-day job! We will definitely use Distinctive for future cleaning needs. Super people and professional, quality cleaning.

Ca
Review №39

Alan did a great job cleaning my car upholstery. I was very happy! I have tried to clean it on my own with no success. The upholstery shows even water marks. Alan was able to get it looking like brand new. I appreciated Audreys customer service. She was quick to respond to my messages and any questions I had. They both know and do their job well. We will use them again.

Su
Review №40

They were able to get out over 12 year old black nail polish off carpet! Unbelievable and fantastic!

Li
Review №41

HIGHLY recommend. Please, support local small business. You generally get great service when the owner/operator is at the forefront and Alan did not disappoint. Professional and went above and beyond service. I feel like I have new couches and my area rugs are fresh and clean again! Don’t call chain franchise cleaners- call Distinctive!

Ma
Review №42

I highly recommend Distinctive Cleaning and Restoration. Alan and Audrey are so nice and easy to work with. Alan was here all day as we had a lot of areas that needed to be cleaned. There were stains in the carpet that were here since we bought the house. They are gone and our carpet looks and feels great!

St
Review №43

Highly recommend this company! Allan and Audrey are a top notch team. They are professional, trustworthy, and have our carpet looking clean and fresh again. Definitely the best carpet cleaners in town!

Lo
Review №44

I had Alan and Audrey clean my carpet and rugs and I was blown away. They arrived on time and were extremely professional. The quality of their work was amazing. There is such a huge difference in my carpet. I would never use anyone else for my cleaning needs.My husband and I own The Recovery Room and have used Alan and Audrey plenty of times before. They are the only cleaners we trust to recommend to our customers. The quality and experience they have is unmatched.

Jo
Review №45

EXCELLENT, professional service and results. We needed our carpets and couch cleaned before moving into our new home. It was a tight schedule and Distinctive Cleaning was there to accommodate our needs. I liked too that they had corner guards to protect woodwork and door frames from getting scratched! Alan and Audrey were polite and informative about their profession and excellent follow up to assure our satisfaction!

Be
Review №46

Distinctive Cleaning and Restoration is the only company I recommend for all our clients. I have sold real estate for 26 years and am absolutely amazed at the difference this company can make for homes we are about to list or for our clients who just purchased a home. Go with the best in the region, hire Distinctive Cleaning.

Gi
Review №47

Everything about this experience was great. My carpet looks like new and it smells and feels great. Rust, wine, and oil stains are gone. These are the only people we will do business with moving forward!

Jo
Review №48

You can trust Distinctive, they are honest and timely. They have the experience and professionalism to get the job done.

ca
Review №49

Alan & Audrey were very professional, detailed and thorough when they cleaned my home. Having my carpet professionally, deep cleaned especially during this stay at home time period has been so important for my familys health. I even already breathe better! I would highly recommend their services to everyone! Send me a message if you have any questions about them!

Ky
Review №50

Alan and Audrey were very professional and very easy to work with. Alan was on time and was able to work miracles on the carpet in my new home. Was very grateful to them and will be continuing business with them and would highly recommend using Distinctive cleaning.

Ca
Review №51

Before moving into my new home, I knew I wanted to have my tile floors and grout cleaned. The only professional I would trust to do the best job was Alan. He cleaned all the floors throughout my house and made it look like new! Not only did he do a fantastic job but he was very professional, moved items I needed moved and gave me great tips on how to clean my floors in the future. I always recommend Alan to anyone who needs carpet or tile cleaned. You will not be disappointed by their cleaning service and customer service!

Wa
Review №52

They did a super job cleaning out tile, carpet snd futon.

Ju
Review №53

I had my carpets and couch cleaned by Distinctive Cleaning & Restoration yesterday. Alan & Audrey did an amazing job. They took their time and were very professional. I was very pleased with the way the carpets and couch turned out. Thank you!

Ka
Review №54

I had a white cotton couch and matching side chair that had slowly became not as white with time. Alan came in without any hesitations and took his time with it, was very knowledgeable and friendly. After his hard work, my couch turned out beautiful bright white again and I was very happy! Highly recommended if you have any cleaning carpet/furniture cleaning needs and want to trust someone coming into your home.

Sa
Review №55

Distinctive CleaningMiracle Workers would be appropriate name for this company. While getting ready to sell a home we purchased carpeting for two rooms and decided to just clean the rest of the carpeting. Well I wished I had called Distinctive first! I could have saved myself from having to purchase new carpeting. I hesitated to have the stairway and hall cleaned professionally because I thought it was a lost cause, but after working with Alan and Audrey they saved the day. They scheduled the job quickly and kept me informed of their arrival. The job was priced by area and I was offered the chance to pick and choose which areas to clean. They also cleaned a tile area and discovered we had light colored grout. They saved me from having to scrub for days. I would highly recommend Distinctive Cleaning, they are truly professional and know how to clean!Sandy Haist

La
Review №56

Alan and Audrey are amazing. I LOVE the outcome of their work. I’ve tried several different products and NOTHING work. I actually damage (bleach) my carpet using so many different products. I decided to get my furniture and carpet clean. OMG, my furniture and carpet looks new. I would forever use their service. I would recommend them without a shadow of doubt knowing you will be happy.

mi
Review №57

We have two older dogs that have had a few massive accidents. Unfortunately our store bought carpet cleaner, just couldn’t handle the job and we still could catch wiffs of it from time to time. Alan did a great and thorough job and it looks and smells great in our living room now and I’m not embarrassed to have people in our house!

Ja
Review №58

Alan has cleaned our carpets and couch a couple times. Each time he has gone above and beyond our expectations taking care of details we even missed. His care for you and your home is top notch. We will only continue to use Distinctive’s services and recommend them to family and friends.

Pa
Review №59

With white carpet and lots of traffic, because Alan has been cleaning our carpet for 20 years, so not only has it lasted that long it still looks like brand new when hes done. We wouldnt use anyone else! The carpet is dry so quickly afterwards that we have very little wait time putting stuff back. Always an awesome result!

St
Review №60

A+ service & pricing ! Was told a week got our item back in less than 2 days! Well done

Er
Review №61

I am EXTREMELY happy with my service from Distinctive! My carpets and couch were cleaned and scotch guarded and look brand new! Allen and Audrey are both extremely professional and kind; Allen was right on time and very thorough in his work. And I love the option of pre-booking for my next appointment!

Ni
Review №62

Ive worked with Alan for year on projects for my clients and also at my home. Highly recommend Distinctive Cleaning & Restoration! Great customer service and detailed cleaning.

Br
Review №63

Distinctive Cleaning came quickly to my home after substantial water damage had occurred. They were professional, friendly and efficient. I would recommend them highly to any homeowner.

Ma
Review №64

Alan and Audrey were very professional throughout the entire process and we could tell that they would work very hard to make sure our needs and expectations were met. We only had a sofa and chair cleaned but after seeing the type of work they did, we will definitely use them for our future cleaning needs and will not hesitate to recommend them to others!Larry and Maria

Ra
Review №65

Alan and Audrey were such a life saver, we had major water damage in our basement. They were on time, and extra careful with their equipment. Everything smelled great after they left, thank you thank you much!!!

Ca
Review №66

We have had Alan clean for our own store (Michaels Floor Covering) and many of our customers. Distinctive Cleaning will WOW you!!

Ja
Review №67

They did a great job on my area rug!

Information
50 Photos
67 Comments
5 Rating
  • Address:5220 Vermont Ln, Fort Wayne, IN 46815, United States
  • Site:http://distinctivefw.com/
  • Phone:+1 260-250-4664
Categories
  • Carpet cleaning service
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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