Been working with this company for 4 years. Expert services every single time for our company and our customers. Location of leaks is not an ordinary task. Shane is highly recommended for finding that needle in a haystack. Always dependable and service in great timely fashion.
I had a “slab leak” and engaged Leak Locators to identify the leak location. Using the sound equipment and pushing air through the system, the technician identified two possible location. (Leak Locators will not move or expose the exact leak location.)The contracted plumber was “uncomfortable “ with the Leak Locators Report. So, we engaged Leak Surgeons, for a second opinion. They conducted their services, including a gas in the pipes along with the appropriate gas detection technologies, to “pinpoint “ the exact location. They jack hammered through the slab and exposed the leak, for the plumber to repair.This service saved us time and more importantly the need of sawing through cabinets.
Shane knows his stuff. Extremely professional and well trained in his work. He used advanced tools/techniques to locate leaks that were otherwise impossible to find. Saved me so much time and money. Definitely go with Leak Locators!!!
Alex,I’m sorry that we couldn’t remedy things in a timely manner for you. Your issue has been addressed, and proper consideration is being reviewed. We will take what we learned from this situation and apply it to future projects. Thank you for taking the time to provide your feedback.
I have used Leak Locators on a number of properties. they are always on time, communication is the highest level and most important they are spot on with their reports and services. These guys are real deal!
I was very happy with my experience, everything was done in a very timely manner. I will definitely spread the word about the company to my family and friends.
Leak Locators showed me THE best service! Shane did an amazing job locating and taking care of this annoying leak we had for weeks. He was so professional and informative in the process so we knew exactly what to do in case any future issues happen. I would definitely recommend them to anyone!
Shane was very professional and concerned about our problem. After a very thorough check he finally located the problem and recommended a plumbing company that he had worked with several times in the past. I was comfortable in contacting this company and they will be here Monday.
Fast service. Accurate diagnosis. Reasonable rates. Very friendly and upfront.
Leak locators were great. Diagnosed my problem and super customer service! I would refer anyone. Great experience.
Excellent service. Very accurate and professional. Will reccomend this company to others..
I live in Venice, Florida. Wish I paid more attention to the previous post.I called at 9:00 a.m.; I was advised the cost was $300 for a technician to show up and said he would definitely find the leak. Andrew was at my home at 11:00; arrived with a neat, professional persona and several thou$and$ of equipment including Bose listening devices and began the tour outside my home tending to the outside water faucets. Seemed like a good start.Upon conclusion (two hours later), Andrew said the leak was in the master bath below the slab in an outside wall, most likely in an elbow joint delivering water to the toilet. He marked the floor with blue tape and advised his pin-point location could be off by 4 inches ... but it was definitely there.Paid Andrew $300.00; called the plumber.Plumber arrived the following day; cut 4 inch hole in the slab and exposed the elbow joint in the wall by breaking the outside cinder block. Everything in sight was bone dry. Plumber advised another Leak Specialist instead of the one I used. I opted to call Leak-Locators back and advised Shane that the area Andrew indicated was bone dry ... Shane of Leak-Locators Inc advised complete homeowner satisfaction and sent Andrew back.Andrew arrived ...opened up more electronic devices and an hour later confirmed the same place he said it was the first time. Further, Andrew said the plumber did not make the hole large enough to find the leak. Andrew left; plumber returned - cut slab two feet square; no leak and all the ground area was still dry; Paid plumber $350.00.Called Florida Leak Pros which was recommended by the plumber. Jerry arrived at 7:00p.m, and worked with ear buds and a stethoscope and at 10:00p.m. advised where the leak was and suggested that if I gave him permission to cut the wall, he would repair the leak before he left. I agreed. He cut the wall free of sheetrock about 1 foot square and cut the leaking pipe and sealed it off thereby repairing the leak.After Jerry left, I was then responsible for restoring the area that did NOT need to be destroyed because the actual leak was SIX FEET away from where andrew confirmed.All totaled, I am out nearly $1,200; so I asked Leak-Locators to refund the $300. I got no reply.I gave them one star because Andrew had clean shoes and arrived on-time.
These people are the BEST! We had Shane come over and he helped us SOOOOOO much it was unbelievable!! Thank you Shane at Lek Locators!
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Fast. Professional and friendly! Would recommend.
Terrible! Heinous! Technician Andrew arrived at my home three hours after he was scheduled to be there.. Smelled horribly of B.O. and his shoes looked like he had just sprinted through a muddy war-zone. Stated he had found the leak after two hours of walking around aimlessly, singing with headphones in. He marked it and left. Plumber came, exposed said leak. No leak was found. The plumber called a friend and the actual leak was located and fixed same-day. I would NOT recommend this SHAM of a company. FRAUDS!
Came, claimed found leak, plummer says no, not the correct leak, Leak Locators will not return to correctly identify problem. LL does not repair, only locates. Spent 30 minutes, said it was a surface leak (plummer says not) charged $300, will not return. Beware!
Great Company.