We purchased a townhome that the previous owner had smoked in for several years. The smell was unbelievable. ServiceMaster came out immediately, completed an estimate and with our approval began the work. They purified the air with hydroxyl generators for several days. The old carpet was removed. The ductwork, walls, ceiling and floors, cabinetry and appliances were cleaned. All surfaces were sealed and painted including the garage interior. The lanai was power washed. New carpet was installed. Now the air is pristine. Kudos to ServiceMaster for keeping us in the loop and each day leaving a clean workplace. Only one miscommunication with paint color and that was rectified immediately. Would recommend ServiceMaster by Wright to friends & family for work professionally and efficiently performed.

There was a broken water pipe in the unit next to mine, which resulted in water damage along the wall we share. I was charged for an emergency after hours call, even though I did not make the call, but rather the owner of the adjacent condo made the call. Their equipment was in my condo for 24 hours but I was charged for 52 hours. When I called to question the invoice I was given the runaround, speaking to several people, none of them seem to communicate with one another. It was a very unpleasant experience and I would definitely not recommend this company! At this point my issues have still not been resolved.

Wasnt informed there was an up charge when the guy got here. The guy was very nosy & talked way too much. Something that only took 30 mins he was here for over 2 hours!!!!

ServiceMaster by Wright did an excellent job with the clean up from the leak of a faulty refrigerator water line. They were easy to work with, and our condo was fully restored. We would highly recommend this company to our neighbors.

On November 11 we opened the door to our mobile home and found a water disaster. The toilet water supply line was trickling and probably had been for about a week. About 350 sq. feet of floor had turned to mush due to the particle board sub floor. This job was way too big for my handyman husband to handle himself, so I called ServiceMaster. Christian came to assess the damage within a few hours of my call. He was extremely professional, and later that day we had a very detailed estimate for removal of flooring and cabinetry, drying, etc. With such a detailed list of jobs, each with a price attached, I felt confident we would be treated fairly. The crew, Helen and Adriano, arrived the next morning and they knew exactly what to do. Helen went above and beyond to meet our needs. After several days of fans and dehumidifiers running the restoration team arrived. Jerry and Andrew repaired and replaced the damaged flooring in two days. They worked nonstop and appeared to use the least amount of materials necessary. We had a constricted time frame, and everyone worked hard to complete this job before we had to leave. I was thrilled at the work ethic of both crews and am very grateful to ServiceMaster by Wright for helping us in our time of need. Thank you

I’ve recently used ServiceMaster by Wright for a property in Ft. Myers and could not be more pleased. ServiceMaster by Wright did a great job of deep cleaning our tile floors and a few other items. I’ve used ServiceMaster (a public company) in Illinois for some work on my home there and recalled how responsive and thorough they were. When I looked up ServiceMaster in Ft. Myers, ServiceMaster by Wright came up. Turns out they are a franchise of ServiceMaster. In certain cases, I prefer to work with large companies (or franchises of large companies) because I know that they have a better knowledge base, training, support, a more consistent product and an escalation chain should I need it. Seeing the great reviews for ServiceMaster by Wright also gave me the comfort I was looking for and the confidence to move forward with them. Shane Wright, the owner’s son, was my primary contact. Shane was genuinely interested in finding the right solution at a reasonable cost and he and did just that. Thank you, Shane, and thank you ServiceMaster by Wright!

We are tremendously happy with the work done for us by every member of ServiceMaster by Wright Fort Myers in our time of need/mold crisis. From the team leaders who came to evaluate and price our job to each member of the teams who tore out the bad walls and insulation, cleaned, rebuilt/restored, and repainted, everyone was timely, professional, kind, positive, considerate, and respectful of our space and our needs as a family who had to stay in the home during the entire process. We wholeheartedly recommend ServiceMaster by Wright Fort Myers with 100% confidence.

Wonderful company with an excellent staff that really knows what they are doing! Sarah was really helpful in getting our carpet cleaning and home repairs scheduled and completed! Eddie got out all of my difficult spots on the carpets and upholstery. They are a one stop shop and I wouldnt trust any other company besides Service Master for all of my home repairs and carpet needs.

We love how this company uses a more natural solution to clean. Also our technician Eddie was very professional and thorough.Thanks for cleaning our place!

Total pirates! I, personally, would recommend you contact someone, anyone, else besides this lying company. They tell you one thing and do another. They dont respond to your requests once they have money in hand. Poor job and even poorer follow up.

I have had ongoing relations with members of the Service Master by Wright team for some time now and believe their dedication to readily diagnosing a situation, dispatching pinpointed remedies, educating customers and expediting the insurance claim process is matched by no other. Certainly their focus is quality rather than quantity. Highly recommended for all your water trauma, mold cleanup or restoration needs! Great job!

Excellent service. Fast, thorough and professional. Their employee are very polite and respectful. I highly recommend Service Master.

When I say they did a great job on carpet cleaning. My house and furniture looks great and smell great. The provide carpet cleaning for my condo in fort myers when I returned from Atlanta. Before they cleaned my carpet furniture was moved and place back on protective pads. Thanks again for a job well done.

The team at ServiceMaster by Wright are amazing! My ceiling in my kitchen fell in due to a storm and a roof leak! Luckily they were very fast to respond and get everything resolved for me. Even worked with my insurance company. Everything is actually bette than it was before! I highly recommend them.

Bob Wright has been a friend and business associate of mine for over 13 years. Even though he owns licenses in my area I still highly recommend his companies services. He is a drying Godzilla!!!

This company cares nothing about human beings & the owner, Bob Wright touts himself as a Christian; however, the behavior & manner in which my employment was handled wasnt very Christianly. You would do well to choose another company as this one is not very well run & cares only about the almighty dollar.

They are the best water damage service providers in Fort Myers. I highly recommend their services.

Excellent prompt service. Definitely professionals!

Great workers. Come on timeand stay until the job is done.

They did such a great job on my condo...I discovered mold in my condo when returned for vacation. They came out the same day and got it all cleaned up.

I had mold restoration done..Wow! what a great experience with servicemasters..would recommend to anyone!

Super people. Great work by very friendly employees.

Great experience. Very personable staff!

Thank you for doing such a great job!

Excellent Service -Professional and quick. Thank you ServiceMaster!

Hard working company with great integrity.

I used ServiceMaster for a flood in my home. They were efficient and professional as well as reasonable rates!

They were prompt, professional, and delivered