We did our taxes through Cherry Street last year and had a bad experience. We left an honest review last year, that was one star but we decided to give it another chance this year as when our taxes were finally completed last year they were good. I called to make an appointment and they gave me a phone appointment the next day, which was great. When Meredith Glover called me for the appointment she immediately told me, I dont want to do your taxes this year because you rated us poorly last year. I could not believe how unprofessional and petty she was. I left an honest review and still came back as a customer because I felt that the company deserved another try. Then this happens? As a business person you should always try to redeem yourself after a loss and she was clearly unprofessional about the entire thing. If I had a bad experience I am going to rate you that way! Doesnt mean I cant give you another chance.

This business clearly has difficulty with basic communication, according both to my experience and other reviewers.My wife and I sought them out because my tax situation was becoming very complex - just completed grad school, beginning a federal stipend, moving overseas, getting married, etc. etc. So I wanted professional advice. So first, we had a detailed, very friendly sit-down with Meredith (the lead CPA) and another employee to lay all of this out for them. We left this meeting feeling great. They claimed that they liked the challenge of figuring out how to navigate everything for us, so we felt great to have them in our corner.Then came weeks and weeks of radio silence. We never received any answers from them, and seldom a simple email reply. Months later came a generic group email with fee information and what to send in for the upcoming tax season. Of course by that point we already knew not to waste our time with them.So radio silence was their way of saying IDK or I dont want to deal with your case. To the business: fair enough if thats your decision - its your liberty - but swallow your pride and be upfront with the hopeful customer. Youll ultimately save face by avoiding very unhappy would-be-customers in this age of Yelp and Google.

I have had an excellent experience so far working with Cherry Street Accountants. They are a locally owned an operated company (which was very important to me), very professional organization, and the knowledge and attention to detail by the staff always makes me feel very confident that I made the right choice for my needs. I highly recommend Cherry Street Accountants for both tax and payroll solutions.

I met with Meredith for consultation about starting a business for my familys rental investment property and good accounting practices therein. She was extremely knowledgable, efficient, and helpful in every way. I even called after our session and she answered all my secondary additional questions. Cherry Street gave us exactly the advice that we needed to feel confident in our business choices moving forward. I will go back to them with additional questions in the future!

I am only giving one star because zero isnt an option. This was absolutely the worst experience I have ever had working with someone who is supposed to be a professional. She was hoping to have my taxes done in two weeks – they ended up taking 16. An error on my 2014 taxes (made by someone else) led to a letter from the IRS. She said she would address it. Not only did she not do that, she also made the same error and now I have to refile both years. Communication was extremely poor. She was nearly impossible to get on the phone, and messages were almost never returned. Email was not any better. Atrocious communication, work finished extremely late (or not at all), and errors were made. Doing your taxes yourself is a better option, even if you’ve never done them before.

This company had our documents for 2 months without complete info our taxes. Every attempt to get a status we got the run around. “They are almost completed”, “They are in review”. This is highly unprofessional of a company to slack off the way they have. I would not recommend this company to any one.

I met with Meredith to discuss some tax options for my business. She was very knowledgeable and gave me very good advice. Very satisfied!

My business has worked with Meredith and her team for a few years now. Theyre responsive and easy to deal with.

Cherry Street Accountants are super helpful and nice. Great staff, Clarice in particular is amazing! Highly recommend this place!

They messed up my taxes twice. First time they fixed what I owed to the feds. Second time they left me with a $500+ (including penalties) bill due to the state of CO due to their error. Replies from them dwindled to nothing. They are too busy for you. Spend your money and time elsewhere.

After years of resisting professional tax help, my business finally got too complex to manage with online software. I was afraid of making mistakes or missing things. Meredith, at Cherry Street, indeed discovered opportunities, and advised me on how to better organize and track my expenses.

Both Lauren and Meredith have been preparing my taxes, handling my payroll and doing my books for a long time. I recommend the Cherry Street Accountants to everyone!

Meredith and her team are wonderful to work with. Not only do they do their job well, they are truly a pleasure to talk to.

Very nice and they make sure youre comfortable and very trustworthy!

No follow up. Super poor communication and was still charged $400 for pretty much zero actual work. Bummer, since I was excited to try a local business

Very knowledgeable!!! Would recommend staff to anyone!!

Friendly and responsive.