You’d better think twice before using this company. Rock is our project manager. Cory is the lead installer. I’m sure they are both nice enough guys. They have been at my home installing our system for the last three days. In those three days, they have managed to hang three wall units. That’s it! No air, which we were promised to have at least to part of the home upon our return from vacation. In fact, we’re not even close and the outside temp is 94 degrees. The installer informed us he had no idea when the electrician would be ordered let alone show up. Keep in mind it’s not going to be below 90 degrees for the next ten days AND that I have young children already complaining of headaches.To make matters worse, they have wrecked the outside of my home. Keep in mind Rock has been to my home and had multiple conversations with me. He knows very well my home is freshly remodeled- new siding and painted- about a month ago. I was very specific with Rock that our trim is a beautiful bright white. I actually told him I passed on another company based upon the fact they couldn’t get white exterior covers to match my trim. I specifically told Rock I did not want cream colored covers. And guess what? There are cream colored covers DRILLED into my brand new siding.On top of this, they have drilled big holes in Our siding to place the exterior unit in a completely different place where they were supposed to. For some reason unbeknownst to any common sense or logic whatsoever, they have decided to place the large unit toward the front of my home and visible to the street???!!!!What in the entire freak are these people doing?Of course we called Rock over three hours ago at approximately 330 pm. It’s now almost 7pm and we are still waiting for a return call.I will update this post as this debacle continues to unfold, however I think I’ve seen enough to warn anyone that values their family and their home to steer clear of this outfit.