I LOVE IT SERVICE WAS ALWAYS GOOD SERVICE WAS ALWAYS EXCELLENT I HAD BEEN WITH VELOX INSURANCE FOR A WHILE AND THEY WILL ALWAYS PROFESSIONAL AND ALWAYS REASONABLE KRISTEN IS THE BEST AGENT IVE EVER ENCOUNTERED MY 55 YEARS CHRISTIAN IS THE BEST

Excellent experience i would recommend anyone looking for auto insurance this is the place for you low affordable rates excellent customer service 5 star rating

Great prices and they will insure you when no one else will.

I called in, gave the customer service rep my information, she than asked if I wanted liability or full coverage. I stated full coverage. she placed me on hold came back to the phone and gave me a price for down payment and for monthly payment. she then said she had to transfer me to the company to take the payment. I waited 15 minutes. the same rep got back on the phone and with different prices that was much higher than the first price. I asked how did the price change also I thought i was being transferred to the company not back to you. she then stated the first price was for liability when i never asked for liability to began with. I dont know what type of shady business their doing but I wouldnt trust anyone who tells you one thing and act like there transferring you to someone else and get back on the phone with different information.

No one answered the phone and I wait 5mins

Good customer service and you cant beat there insurance prices...!

I was a bit thrown off by the parent company when they raised my rate citing they couldnt verify my address.

Great customer service

Thanks to Nicole at Velox insurance, she was very helpful and made the reinstating process so easy and smooth

I had a very wonderful experience today the gentlemans at the Office was very nice and helpful. My wait was not long at all. Thank you so much

I have never been to a place where there was so much love and help. I felt like a human and not a number. Thanks Velox for the hospitality and the kind service you provded for me.

Great customer service. Great quotes. Highly recommend.

Nice people to do business with.

I was shopping around for car insurance and I called forest park office and the Agent Atanas was able to find me the cheapest quote in town excellent customer service and they really care about you just by taking their time to get you the best quoteGO AFFORDABLE GO VELOXTHANK YOU GUYS..

GREAT!!!! I love coming here, always helpful and friendly service, best Velox location there is

Great customer service, great prices, best insurance agency 😀😀

Positively rude customer service reps who will not help you after selling you a policy with a shady insurance company. If I could give zero stars, I would.

Great people

Tha customer services Rep sucks.....slow as hell and it was only one person in tha lobby.....and that was Me.....hes getting paid to sit on his Sorry Ass....he needs to be Fired.....

They real you in with cheap insurance then go up

Great customer service

Too expensive

Nice