The nerve of this office, this office allowed my home insurance to go uninsured for approximately a month without notice. I phoned several times and I was told they had everything they needed for this new policy. Even after learning to this day, they have never reached out to me about what happened to my policy canceling. This office is a very LAZY office and people who want to do the bare minimum but get paid. I called the McDonough location and I havent had any problems since. I wouldnt allow Crystal Compton office to write a policy for my beat-up old bicycle, it may require them to get up on their feet and go outside to look at what color the bike is. So people hear me and hear me good if you are needing someone who cares about keeping you safe dont choose this unscrupulous office.
We had our property insured with this office and after we started the policy there was some information that was needed to maintain the policy. The office never contacted us for the additional information, instead this office cancelled our policy not yo our knowledge. Our property was without coverage for two months. So for this office not to contact us for the information, but instead cancelled the property policy is very poor customer service.
Shes my Favorite person not only my Insurance lady she my friend she take care all my need deal with my car and home also Protection..
Willundra is amazing! I would recommend her to anyone.! She got me my Car, homeowners and my life insurance! Thank you so much!
Crystal is an incredible agent. She took the time to explain coverage and make sure that our family would be protected. I have and will continue to recommend her to family and friends. I was so impressed with her and her staff!!! A+++++++++
I love it this place I love it theyre polite and very professional at Crstal Compton- State Farm
We love Marilyn and how she helped and worked with us in every step of our process! She is great and best in what she does. Very intellectual and out going and help my family a lot. Thank you so much Marilyn and State Farm 😀
I’ve been with Crystal for the past 2-3 years and never had a problem until now! Horrible customer service! They don’t answer when you call the office and they call you approximately 3 business days later! Just to see if you called.. You let them know what you need and call about 3 business days after that! It takes them a week to fully have a conversation with them! Yet they DO NOT fix the problem! I scheduled an appointment with them and they didn’t open the door when I arrived! Horrible! I will be switching agents!
I have required about a change in my policy for 2 weeks now and still have not seen the change take effect. An agent took down my information and the changes that I needed to make. I have sent and email as well as calling 3 times. I am now looking for a different insurance agency.
Such a wonderful staff! They’re very helpful and welcoming. Thank you Crystal and Jose!
Extremely friendly staff. Great service. Helps you out whenever you come in or give a call.
Excellent customer service, great bilingual insurance agents available 9-5pm.. will strongly recommend to everyone!
Very great service!! And friendly staff . I highly recommend you all should go there !!
Very friendly staff, excellent service. I strongly recommend.
I was referred by my family, great service always available. I love the crystal compton office.
Marilyn knew her stuff. Did a really good job explaining policies and was patient through all my questions
Greatest experience ever.. very professional and outstanding service . Ask for Jose .. 🙂🙂
I had a greay experience with Crystal Compton. Very percise and efficient as she was the reason for successful business. I would higly recommend for anyone who needs assistance.
I would like to recommended this agency the staff is friendly and professional.
Great agent, down to Earth and very knowledgeable! Would recommend to anyone!
Service was Awesome. I would Refer plenty people. Thanks
I recommend to anyone! Geat staff
I highly recommend this place.Ask for Marilyn
Great service! Highly recommended!
I recommend to everyone friend and family!
Poor customer service
Good service
Nice service
Great service !!!
Excellent service, the people are very friendly and very attentive with customers. I love the service of jose👍
Very good service