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European Wax Center
2701 Cross Timbers Rd #266, Flower Mound, TX 75028, United States
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European Wax Center

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An
Review β„–1

Jessica is absolutely AMAZING!!! It honestly was the best waxing I’ve ever had! She makes you feel comfortable and minimal pain during the wax. I definitely will be going back! She’s gained a forever customer out of me! Also the lady at the front desk was super friendly and engaging! Overall it was just great, I’m happy and now my hubby is happyπŸ˜‚!

Je
Review β„–2

Maritza is AMAZING! I’ve been going to only her for 2 years now. She is the best. I get a Brazilian every 4 weeks. She is always on time, professional and super fast. I don’t even realize we are done. Highly recommend

Am
Review β„–3

She is always so nice, we have great conversation. She makes sure there are no hairs left behind. Love her will never switch up

Ma
Review β„–4

My first time getting a Brazilian wax and I was nervous but it turned out to be a great experience. Alexandria made me relax and comfortable during the entire time. Alexandria was very professional and I highly recommend her if it will be your first visit. I already made my next appointment scheduled w/Alexandria.

As
Review β„–5

I’ve been going here for years. Nicole is so awesome! She is fast and does a great job. She’s the only person I ever book with. She is just that good!!

Ma
Review β„–6

Jessica was great. Her technique lessened the discomfort of the procedure. Her personality while remaining professional made me feel at ease so that I was able to remain relaxed.

Ma
Review β„–7

This was my first time getting a Brazilian. I went to Alexandria, SHE IS THEE BEST!! I was kind of nervous at first but when we got to talking I barely even noticed the waxing. She’s so nice and I definitely will book with her everytime. Thanks!

Ta
Review β„–8

Amareese was so professional and sweet. She made my experience so much better than I expected. I really can’t put into words how comfortable she made me feel especially as a first timer. I 100% recommended her! I will be back!

Pa
Review β„–9

Gina was my wax specialist and she did an amazing job! Sure my first time getting a wax in years, but she made sure to let me know that we could pause at any time to take a break if needed! She answered all of my questions and made me feel comfortable. She was super sweet! I loved her!!

Ma
Review β„–10

Jessie is Amazing! Always professional, on time, and does a fantastic job! I would highly recommend her for any service!

Sa
Review β„–11

Nicole is the best! Always professional and friendly. She makes me feel comfortable and tries to keep things as pain-free as possible.

Pe
Review β„–12

I’ve been seeing Ashley at EWC for the past few months since moving back to Texas. She’s so friendly, works fast and is very professional. I highly recommend her and EWC. I

Sa
Review β„–13

Amareese is great with eyebrows. She showed me her eyebrow plan before she even did it, and it turned out better than expected. If you need your eyebrows done, go to her! Ill be going to her indefinitely now. My previous girl here was Liz who I loved, so I was scared. Amareese is excellent and thats coming from someone detailed and paranoid about eyebrows. Who isnt? When she did my armpits, it didnt even really hurt. She was so quick. She didnt even make me take my shirt off, just pulled my sleeves down. Dont try this if youre a fan of long sleeves though 😁 She did all this stuff while she was carrying on a conversation with me. Shes really fun to talk to too. So if you need a good distraction shes your girl

Br
Review β„–14

I have been seeing Ashley for waxing for about a year now and she does a fantastic job! I always feel comfortable, even though waxing isn’t the most fun. I would recommend her 10 out of 10!

Iv
Review β„–15

Nicole is awesome. I enjoy her friendliness and always makes me feel comfortable, she is great at what she does. I keep going back, because of her.

Re
Review β„–16

Jessica was wonderful! I was nervous at first but she made it painless. If and when I return, I will request Jessica. And Luis was exceptional too. He answered all my questions and all my calls.

Ha
Review β„–17

5+ Jessica does an amazing job on my Brazilian doesn’t leave a single hair and she makes it as quick and painless as possible I recommend her to all my friends

Cy
Review β„–18

I have been a customer for years but this was my first visit with Karah and she was awesome! Friendly and also just a great waxer!

Ta
Review β„–19

Nicole is AMAZING!!! I can not compliment her service and bedside manner more! She is so personable and I highly recommend her.

Ke
Review β„–20

I have been going to European Wax Center for about 3 years. I recently started going to the Flower Mound location and the service there is okay nothing special. I had a bad experience with my appointment being cancelled. I reached out to to speak with the Franchisee of that location her name is Suzanne Strattic. She did not return my call until one week later. She called me back sounding annoyed. I asked her if she could tell me her policy on the store canceling appointments and a Manager call back turnaround time, she aggressively with horrible tone responded β€œI don’t have to explain any of my policies”. She was super rude. She clearly lacks customer service experience. She is a horrible leader, very lazy and very unprofessional. She is the bad apple of European Wax center. As a result, I cancelled my Wax membership due to her behavior and lack of care for my business. Furthermore, She needs to go back to franchise customer service training 101 and most importantly take an empathy course. She seems like a broken woman that sadly needs some sort of mental help and I hope she finds it.

Ke
Review β„–21

Maritza absolutely amazing!!! She makes it very comfortable & painless! Would never go anywhere else!! 10/10 experience!!

De
Review β„–22

Been going to this location for about 6 months. I’m new to waxing and I love this place. It’s very clean including the bathrooms. The front desk staff is always friendly and professional. My wax professional is Jessie and she is amazing! She is very diligent when waxing. Never misses a hair. I defiantly recommend her. You will not regret it she will make sure you are right.

De
Review β„–23

Another great service today! I can go sleeveless again!

Tw
Review β„–24

Libby was great and professional. No wait time and quick. Found my new place for waxing.

Li
Review β„–25

Lorena was awesome and made my first time a pleasure! Will definitely be returning.

Jo
Review β„–26

Jessica did a wonderful job waxing my brows. She was friendly and made the waxing experience nice and comfortable!

Co
Review β„–27

Karah is AMAZING. She made me feel so comfortable and confident. I had a poor wax experience here previously but management was EXTREMELY helpful in fixing the issue and completely turned my experience around. Karah was an amazing waxer and definitely turned me into a customer for life!

Sh
Review β„–28

Amazing and kind staff. Thorough, clean and quick! Love coming here.

Li
Review β„–29

Nicole was absolutely amazing. Will definitely be using her from here on out.

Ci
Review β„–30

Everyone here has a great and professional attitude the receptionist (though I didn’t get his name) he is so sweet and always in a good mood every time I come here. I was serviced by Amareese she is so sweet and fun to talk to she was quick and gentle. 10/10 will always come back here.

Ci
Review β„–31

I love the service they provided. Jessie was so good and she made me feel very relaxed. I will keep coming back!

Ke
Review β„–32

Maritza is amazing. I’ve been going to her for 4 years!

Di
Review β„–33

Jasmine was my technician for an eyebrow wax. She did a fantastic job! Will definitely be asking for her on my next visit!

Am
Review β„–34

Just your average waving place. I only get me eyebrows done so cant comment on products or other services.. Ive had a couple technicians that made my mom eyebrow look like normal ones.

An
Review β„–35

10 stars to Karah!Karah is absolutely amazing! If you want your wax done right then ask for her!Karah will leave you feeling as smooth as the day you were born! Ive been going to this location for over a year now and Karah is the only one I trust for all my waxing needs!!

Ma
Review β„–36

Jessica was fantastic! Always puts me at ease.

Is
Review β„–37

My first experience here was amazing. I will definitely be coming back. I recommend Karah.

Ba
Review β„–38

The ladies working there are super nice and explain things very well.

Al
Review β„–39

I highly recommend Nicole! Her professionalism is superb! I get my eyebrows, lips, and chin done by her. I love how quick and painless she makes the experience since I have very sensitive skin and thick hair. I feel refreshed once Im done with the services.

Mo
Review β„–40

I went to the flower mound location today, I had Nicole as my waxer, I’ve been getting Wax for 25 years and that was the best experience I’ve ever had!

Al
Review β„–41

Called because I would be late. The receptionist was able.to schedule me same day.

Ta
Review β„–42

This is my third time at European Wax Center, but my first time at this location. I chose Karah based on her reviews, and I did not make a bad choice. I had a full Brazilian done, and she was so attentive (even using tweezers to get strays or ingrown hairs). She was personable and friendly and definitely made me feel comfortable. I will be booking with Karah again. Thank you!!

Ci
Review β„–43

Nicole is great! She is fast and efficient

De
Review β„–44

Very nice and clean.

Ka
Review β„–45

Quick and efficient, comfortable environment and friendly staff

As
Review β„–46

Very professional Karah makes u feel super comfortable and her professionalism is above and beyond!

Ka
Review β„–47

I went in for my first Brazilian and (minus the pain) is was amazing. Yess it’s expensive, but SO worth it. The front desk worker Courtney was super sweet and took the time to explain the whole process. My amazing waxer Ashley was also super amazing. I didn’t feel judged or felt the need to be shy. She was very thorough in her explanations. She would talk me through the wax and tell me what she was doing. I was even able to ask her how to take care problems such as ingrown hairs.I highly recommend going to this location. Super clean. In a good area. Good people.

Ma
Review β„–48

Jessie is great and super professional!

Am
Review β„–49

Karah is amazing! Finally found a waxer that Im excited to go back to see 😁

Sh
Review β„–50

At first i gave 5 stars. The place was clean and easy to find. After i get home i quickly changed my rating. My session was short. This was my first time getting a wax i thought maybe i didnt know how long it should last but there was a good amount of hair left. Areas that were completely missed.

Ho
Review β„–51

Over priced for services. Turnover is high. Waxing is what you could get at many other places. Techs seem to lack any heart in what they are doing. Used to spend the money here when there was a tech I liked. When she left, I started going elsewhere. Meh.

Al
Review β„–52

DO NOT WASTE YOUR TIME HERE! Ive never had a Brazillian without a robe or towel or cleanup supplies being offered. And she didnt leave the room so I could disrobe or get dressed. She left wax all over me and told me to just peel it off when I asked her for something to clean myself up with. Seriously gross and disrespectful. Ive been getting Brazillians regularly for about 10 years and this place was the worst by far.

Cr
Review β„–53

I have been looking for a place all day to get my eye brows done. This was my fourth and it was for a reason. If you go here come see Lori she is amazing. Sweet and kind. She asked you what u want done she doesnt do what you think u want that way you can get the results you want. Truly and amazing experience and will be back.

Je
Review β„–54

Jasmine is my usual and unfortunately not there anymore:( but I had Liz today! Very friendly and will definitely be using her in the future! Love this location.

As
Review β„–55

Great experience! The girls working the front desk were very friendly and Nicole was awesome! It was my first time there and she made me feel very comfortable!

sh
Review β„–56

Lorena was very professional and friendly.

Ju
Review β„–57

I had my first waxing experience here a couple of months ago and Im now a regular customer. From the moment you walk in the front door, the kind ladies at the desk provide you with a welcoming and easygoing experience. Very clean which was important to me. I highly recommend Rini if you can book with her!

Jo
Review β„–58

Today was my first visit here. My appointment with Jerica was more than I expected. Not money wise, but in customer service. She really knew how to carry a conversation in order to make you not feel awkward about getting waxed. She offered advice for the next service, if I was still interested, and also recommended a few things for me to use for my skin. I really appreciate her as well as the front desk staff. I will definitely be back for another booking. :)

Ce
Review β„–59

Clean and best customer service

Ba
Review β„–60

It was my first time getting waxed...EVER. So naturally I went straight for the Brazilian lol. I was so lucky to get Liz after reading so many great reviews of her and she did not disappoint. She was kind and made everything much more relaxed seeing as how I started to freak out on the table a bit. I could not have asked for a better first time experience and you can’t beat the price! Half off! What a great business with so many great people and products. They will be in business for a very long time! Thank you!!

Ta
Review β„–61

Worst experience I have ever had at any European wax centers. Will never return to this location ever again.

Li
Review β„–62

Jessie did a great job for me, thank you!

Ka
Review β„–63

Lovely, lovely, lovely did i mention lovely experience . From the time I walked in the facility Lauren ( spell check) & Abbey were nothing short of amazing! I got the Brazilian ( full) I was concerned that it was going to hurt worse than getting the strips because I was previously going to a place that uses strips, but abbey assured me that I was going to be okay & that she would book me with Liz who was great. Liz made me feel very comfortable and walked me through each step on what she was doing and told me when the worst part was, which didn’t even hurt by the way, so that I could prepare for it! Long story short everyone that I encountered that day was friendly! I’ll definitely be back again!! Thank you to everyone !!

Sa
Review β„–64

This location is very convenient for me. The staff is always so sweet and helpful with my bookings. Valerie who works the front is always cheerful when I walk in. I request Lauren all the time, she understands my sensitive skin and educates me on how to take care of my skin. I first thought waxing was painful but as shes been doing it I actually look forward to being hair free.

We
Review β„–65

This was my second time to get waxed and it was so great. It didnt hurt at all and Cecilia was great. She made me feel comfortable and talked to me the whole time. I will definitely be returning to her again! I recommend everyone come here! Worth every bit of it!

Ly
Review β„–66

Had an amazing experience at this location! The young lady who attended me, Veronica; was super sweet and I loved how outgoing she was. Not just that but she did an amazing job with my eyebrows (Its hard for me to trust ANYBODY with my eyebrows cause almost nobody does them how I want) also my underarms! Im surprised to say she did a better job than the past 3 people who tried at other locations. Im very pleased with the services and the young ladies at the front as well were a pleasure to talk to. Thanks guys! Will be back soon.

St
Review β„–67

Lori is wonderful. She’s very nice and gentle which is important when waxing sensitive areas!

le
Review β„–68

Libby is the best. So gentle

Ai
Review β„–69

I went here for the first time and had a great experience. Rini did a wonderful job. I will be coming back.

Eu
Review β„–70

Had a great time doing Brazilian with Nicole! She is very very through and very easy to talk to. Their wax doesn’t hurt much but I do have high pain tolerance and in and out in maybe 20 min.

Ca
Review β„–71

Very clean. Good music. Nice staff. I like the wax they use. My technician was great at making me feel comfortable.

Br
Review β„–72

The staff is very courteous. I had my back waxed in a few spots. Experienced professional made it a relaxing and painless experience. I will be back!

Ve
Review β„–73

Maritza did my very first ever wax and it was a Brazilian nonetheless... and she did a very beautiful job! Shes very nice, very friendly, lovely to look at and very informative and helpful:) I left quite satisfied with her service and the companys service as well with the receptionists Nicole and her co worker (I cant remember her name :c ). Both greeted me and were friendly, imformative, and cheerful. I look forward to my next appointment!

Be
Review β„–74

This place is amazing. Got my first brazilian wax and it almost didnt hurt. The staff was so friendly. I will definitely be coming back.

Ta
Review β„–75

Really nice & clean. Made my first Brazilian wax feel like a breeze!

Ka
Review β„–76

Ask for Nicole Stapleton she is amazing! Makes the process go by so fast, as painless as possible, and makes you laugh the whole time. Everyone in this place was extremely nice and helpful, highly recommend this location!

De
Review β„–77

Nichole is my favorite of all time!! She’s so sweet and personable. I won’t let anyone else do my waxes but her!!

Ro
Review β„–78

They have the wax that doesnt burn your skin. Really enjoyed it.

Sh
Review β„–79

Absolutely love Niclole.i plan my visists from Arkansas so she can take care of my Brazilian she takes the best care of me every time. She always makes it so painless Love the front office staff as well. Will always go here and always ask for Nicole!

Em
Review β„–80

I have been going here for years. Toni is great!

Sa
Review β„–81

My girlfriend went in for a wax once and forgot to tell them she used retinol a few days ago so her lip wax was... bad. But the manager swooped in with some free products to minimize the damage, refunded her wax and told her if she decides to try them again, her wax will be free of charge. The waxers here are above average compared to other EWCs, and their manager is the absolute bees knees. They’re friendly, communicative, and super sweet.

De
Review β„–82

Awesome experience. They use a hard wax; no strips to pull off. It was very gentle and looked very smooth. My go to place for waxing now!

Be
Review β„–83

She was wonderful! Easy to talk to and she was wonderful with doing whatever I wanted with my eyebrows! She didnt rush or anything. She took her time and worked through the mess of my eyebrows!

Am
Review β„–84

As someone who worked here for a month. It was a terrible experience. I only trained for two days and was put on the floor by myself more than once. I was gipped over 200 dollars off my paycheck because they failed to tell me about some of their policies when I went ahead and asked for my money back they gave me the wrong refund. One of the managers failed to answer their phone consistently and leave the work place unattened. Customers come in upset because rules are not enforced and money is not refunded or returned properly. The owner leaves for weeks at a time and you may see her once. When they let me go their was no written warnings of any sort. Girls at the front were being talked about behind their backs as well as made fun of. It was never a comfortable experience for me at all. DO NOT WORK HERE! I would not be surprised of my check is wrong tomorrow morning. Some of the workers also believed that their checks were wrong or the company is stealing from them. Please save yourself the headache. And stay away from this place!

Br
Review β„–85

I asked for a back neck wax ..... and she took like two inches off of my neck ..... and its a completely straight line ..... it doesnt look natural at all. . ... I didnt even realize what it looked like till I got home and now I cant even get my money back

va
Review β„–86

Love thos place. Great service. Friendly people.

Or
Review β„–87

Love Cecelia! She always knows exactly what i want and does an amazing job on my eyebrows everytime. Very satisfied with her!

As
Review β„–88

It was my first Brazilian Wax .She made it very comfortable to be with and suggested thier Serum to prevent bumps and ingrown hairs. The Serum works!! They also had a half price special for first timers! It has been a month now and Im going to my next appointment soon!

An
Review β„–89

Cecilia was super sweet and helpful! I had a wonderful experience and will be coming back soon!

De
Review β„–90

They gave me my eyebrows back ! After years little thin lines....I now have brows! Thanks Maritza and crew

T
Review β„–91

Moved away but still go here. Mishae is great!

Ka
Review β„–92

Very professional and helpful staff!

La
Review β„–93

Loved it! Painless and fast

Sh
Review β„–94

The service is Always Great!

Br
Review β„–95

Happy that I stumbled upon EWC....great experience!

De
Review β„–96

Kara is THE BEST!!

Fi
Review β„–97

Cecelia does a great job......

Ma
Review β„–98

A absolutely horrible experience with one of the girls that lack the training She went over my facial hair so many times that she actually burnt it had to go to the Dermatologist

J
Review β„–99

Mariza is the best!

Gr
Review β„–100

Super nice

Information
26 Photos
100 Comments
4.6 Rating
  • Address:2701 Cross Timbers Rd #266, Flower Mound, TX 75028, United States
  • Site:https://locations.waxcenter.com/tx/flowermound/flower-mound-0345.html?utm_source=google&utm_medium=search&utm_content=local-listing&utm_campaign=gmb-listing&utm_term=ewc-gmb
  • Phone:+1 972-691-8080
Categories
  • Waxing hair removal service
  • Beauty salon
  • Beauty supply store
  • Hair removal service
  • Spa
Working hours
  • Monday:9am–6pm
  • Tuesday:12–6pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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