user
Valvoline Instant Oil Change
424 Howdershell Rd, Florissant, MO 63031, United States
Appearance
Valvoline Instant Oil Change

Comments
Jo
Review №1

Amazing place!! Yeah they try to sell you every 20$ thing they can but its just Business. The staff is always awesome.

Ad
Review №2

They never tighten your valve stem caps ...everytime I leave this place I lose one smh

Ha
Review №3

Chris and his team are awesome. I have been going to this location for many years and never feel Ive been up-sold. They know their stuff and explain things without making you feel dumb. They are fast, efficient and friendly. Every time Ive been in there is a hands-on supervisor getting his hands dirty along with his workers. It appears that morale is high and the guys have fun at work without lowering performance standards. More than once these guys have given me added service when they didnt have to do so. I cant say enough about this VIOC location. Thanks for everything and keep up the good work guys!

Ch
Review №4

My daughter needed her emissions and inspection done. We traveled 20 miles to this location because every other place was booked. WITHOUT an appointment, they took her right away. Aaron, the manager, was extremely friendly and worked very quickly. He and the entire staff worked well as a team. It is a drive but worth it for the FAST, FRIENDLY. & EFFICIENT SERVICE! I highly recommend this establishment.

R
Review №5

I waited in line for 1hr 35 min but once I got in, my oil change was seamless and quick. The good thing is that they came out and checked my fluid levels and topped off during the long wait, which made it not so bad. The manager was really nice and took the time to explain the differences in pricing for the services.

Do
Review №6

1st time at that location. Service great. Employees friendly and courteous.

He
Review №7

What I like about Valvoline is Im able to get my car service when I get off work in the evening. The service was in and out. Good job Valvoline. 👍👍👍👍👍

KD
Review №8

The first time I came to valvoline to get a oil change it took over 30 minutes to get in and out, when I asked what was taking so long the attendant said that he was having trouble reclamping my shield under my car back, he said he rigged it to stay on though. But when I had my oil changed again the second time I asked specifically if they had any problems with the clamp and they said no, but the very next evening it came half way off and dragging it down the road, eventually It fell off... Valvoline is the cause of it....

Me
Review №9

Man i liked this location a lot!! Not only are these guys knowledgeable but they also recommended other services for possible future problems. But the key was that it didnt seemed forced. And everyone had a great sense of humour. Customer service at its BEST! Thanks for the GREAT EXPERIENCE and i dont think i have to say, Keep up the great work. Im sure you guys will.

ch
Review №10

Its was quick and the staff there were professional and fun to be around during my visit. Love how they all work as a team there.

Mo
Review №11

Staff there is ALWAYS FRIENDLY, KNOWLEDGEABLE AND COURTEOUS!!! dont go anyplace else!!!

Ja
Review №12

Chris and his crew were great! They were courteous, clearly explained what services they were providing, and prices. Never had to leave my vehicle - my invoice was on the screen right outside my window. Very quick service - a real value. Highly recommend! I will use them again!

Da
Review №13

Was here to get a full synthetic oil change the day before and was told that they were out of oil for my car, and that they had been closed and not gotten deliveries while they were closed. The guy that came to the car said that this was a temp crew that was brought in to reopen the store after a covid outbreak. He also said they would have oil and the normal crew the following day. We called the store the next day to make sure they had the oil for my Corvette, and after a lengthy hold with a woman at the national call center, she confirmed that they did in fact have the oil in stock. The normal crew was there and the assistant manager on duty told us that he didnt know why we were told that they were out of oil the day prior. At any rate,they got the job done quickly and we were back on the road. Thanks again regular crew!

G
Review №14

I was not very happy with the overall customer service. The technicians seems way more interested in selling me a $140 battery, than the were in providing the comprehensive services that accompany the $90 oil change. Its not very likely that I will return to Valvoline - specifically that location - for my next oil change.

Co
Review №15

Fast and very friendly/professional

Wi
Review №16

Great service. Fast.

Lo
Review №17

Easy and quick! I have an older car and its nice to not worry about it being lifted. Super friendly!

jo
Review №18

Beware!! My wife went on 10/24/20.I called the store that morning to get a quote on the oil change of $84 from Alex.When my wife got there later that day they tried telling her it was $129 for the oil change after she had just waited 30 minutes to get into the bay. Good thing she asked about the price before letting them service the vehicle! She argued with them about the price and they agreed to go down to $89. Just ridiculous! They claimed Alex didnt even work there but was in a call center?Be very careful when going into these places and always make sure to get the price quoted before they begin the work.

Da
Review №19

Very good place for you to get your car oil change 👌 👍 very professional people 👍

Je
Review №20

Fast and love the service

T
Review №21

Got a oil change a couple weeks ago and started seeing oil spots in the driveway. Took it back yesterday and manager Brandon, who was very nice, had it checked. The last person either didnt change the gasket or something because was told gasket was worn. Then I heard the guy from underneath yell that the wrong size drain plug was put in the last time. Smh. Very disappointing. I am glad that it was corrected. Will update my review if nothing else happens.

Bi
Review №22

Quick service and they honored my 50 percent capacity off coupon.

Sy
Review №23

Super fast service.

Al
Review №24

Nice place.

ga
Review №25

Good service, good workers, !

Pa
Review №26

The guys that work at this Valvoline are top notch. I go out of my way to go to this Valvoline for the amazing service and friendly workers.

Jo
Review №27

EXPERTS YOU ARE TREATED AS A FAMILY MEMBERVERY NICE AND GREAT PERFORMANCE AND VERY NICE REALLY JOHN E SALKOWSKI

Pa
Review №28

Fast and did not try to sell me on extras like that rip off jiffy lube

An
Review №29

These guys are great and I love the way they try to help you. I go here and will continue, theyre the best

Se
Review №30

Been going here for years. Honest & respectible ownership. They always employ kind and knowledgeable workers. Remember to check your email before going because they always send out $10 off coupons for oil changes.

Ve
Review №31

Fast friendly service! Reasonably priced service performed while you wait in car

je
Review №32

Great customer service very professional value price

Da
Review №33

Quick, easy, trusted! Great place for all your preventative maintenance! Getting a oil change here is just like going through a drive-thru. Youre able to stay in your car the entire time they work on it. The only service that requires you to get out of the vehicle is if youre getting a tire rotations, for safety reasons. The employees dont make commission so theres no reason for then to upsell. They will, however, tell you what preventative maintenance youre due for and leave it up to you to decide if you want to take care of them then, or come back later.

br
Review №34

Awesome guys there!

La
Review №35

They were really fast I was in and out

Mi
Review №36

Great service. Thanks.

si
Review №37

Fast friendly service.

Ti
Review №38

Workers were very friendly and work was done quick and in a timely manner. We will definitely be coming back.

Ji
Review №39

Did a great job

De
Review №40

They were quick, efficient, and up front about everything, the experience was over all positive and most importantly, my car loved it as well...

st
Review №41

Great treated me wonderfulFound back lights to be out and replaced.took my coupon

Ta
Review №42

Great service especially Angie and Herb.

Be
Review №43

Excellent in service

Li
Review №44

They are always fast and friendly. Not pushy.

Wo
Review №45

Loveeeeeee this place keep up the good work you guys rock

Je
Review №46

We had to wait forever just to get air in one tire. Usually when I’ve went to a Valvoline they come out and put air in the tire and I’m on my way. The lady that came out was flustered and it showed, I understand they were busy but the experience is not what I’m used to at a Valvoline, we definitely won’t be going back to this location for any services.

ST
Review №47

What a great group of guys. Very professional. 20min oil change and you stay in your car. They took care of all my needs and check everything under the hood. And topped all the liquids off. I would highly recommend.

Da
Review №48

In and out very quickly

Va
Review №49

Always fast, friendly service!

Ca
Review №50

Frustrating. My second visit to get my emissions test complete. I can on a Saturday and was told the guys only there during the week. Returned Tuesday and the guy wasnt there. Oh well. I normally have great service when getting an oil change.

Ro
Review №51

Great service and very knowledgeable.

Co
Review №52

Christopher and Ian are two of the nicest mechanics I have ever met! I just went in to get an oil change and the experience that I had was better than I could have hoped for. I had never been to a Valvoline before but they treated me as if I was a very valuable/return customer. I was given suggestions of what sort of services my car may need next, like filter replacement or fluid exchange type things... But I did not feel pressured at all into purchasing them right then and there. Any silly questions that I had, they answered without making me feel judged for not knowing much about oil changes or what my car necessarily needs. They were so friendly, polite, and funny! I would 110 percent recommend going here! I know I will be back for any oil changes that I need!!!

za
Review №53

They were straight forward about my oil change. I wasnt given some bull**** sales rep pitch so I really liked the experience

Bl
Review №54

They were actually honest with me and told me I should have my transmission fluid pan fixed before I changed the fluid because I had a leak..it is hard to find a mechanic shop that is honest with you

Fl
Review №55

Too many uncertified hands and they can’t put oil filters on

Da
Review №56

Fast, friendly, & efficient

Bi
Review №57

Busy day, it took awhile to get in & out

AG
Review №58

Great service never a con job and will give Military discount.

Th
Review №59

I love they work & great costumer serviceAnd they are very fastOil change took with him like 10 minutes

Je
Review №60

Where I go the employees are NICE they will like to talk to you and they get the Job DONE without any problems 👍

Sa
Review №61

I normally do my own oil changes, but for some reason or another I decided to spend the extra to get it done and against my better judgement I came to this store. I had a very bad experience with a different Valvoline over a decade ago where they try to sell me things that couldnt be done on my vehicle and I hadnt been back to another one. No such experience at this one, everything seemed fine until today when I tried changing my oil myself and discovered it was impossible to get the filter off. Proper filter installation is to turn it 3/4 - 1 turn past where the seal touches. This one was tightened until the metal of the filter was against the engine block.

ro
Review №62

Technicians are easy to talk to very competent Services down quickly will go back again

Ta
Review №63

Always great service. Kind and helpful employees with good tips for in between services. I appreciate their knowledge and care in answering my questions.

Se
Review №64

Great Team!!! Very professional and friendly. I was out of there in less then 15 minutes. Have been there numerous times but by far this team has what it takes!

T.
Review №65

Quick fast. In and ouy. They listened and didnt try to up sale. My go to oil place.

Na
Review №66

I have been their many times they are the best

Ka
Review №67

These guys are awesome! Detailed, fast working, love how they go over everything with you while you are sitting in the car & theyre already working on your service or services....although I usually go to my Honda dealership I will definitely use them again in the future!

Am
Review №68

These guys are great. Went in for refrigerant, and they diagnosed a different problem that would make that a bad idea before I needed to be charged for fluid.

an
Review №69

Because there to quick they forget stuff. I came to then for oil change and check tire. stupid crew!!! when i moved my car out I can hear my Tire hizzing!! they didnt close valve properly. and i told them to close and pit more air. they ask me to go around and line up again!!! all they want is money!!!

Se
Review №70

Great place I was in & out they werent pushy on selling you things you dont need. I would definitely recommend this location!!!

Da
Review №71

Great service.

Na
Review №72

Fantastic experience. In & out in 10 mins. All 3 enloyees did an exceptional job!!! I’ll be back regularly!

Eb
Review №73

Nice people, fast service and they usually have coupons online.⛽⏱😁

Di
Review №74

Installed a new battery in my car, made sure everything from the tire pressure sensors to the clock were reset and working properly. All in less than 30 minutes!

An
Review №75

The staff was very polite and helpful! The service was fast and they definitely knew what they were doing.

Er
Review №76

The guys here are always really friendly and they have quick service!!

TK
Review №77

I always get my oil changed here. Never really that busy and they move fast !

Al
Review №78

Technician at this location did not tighten my oil filter properly causing engine oil to leak all over my engine then refused to give me my money back I had to contact corporate office and the Better Business Bureau Im still waiting on a response the manager then told me they are not liable because he watched the video where his technician put the oil filter in the car I said just because you watch the video doesnt mean that they tighten the oil filter never go to this location

Je
Review №79

They were very friendly. Competent and professional.

Ch
Review №80

Its always a pleasure going there

Ji
Review №81

Long time customer 12+ years. Only one very minor happening and still left satisfied.

ra
Review №82

Great service and pricing!

Ni
Review №83

Friendly staff and quick service

Sh
Review №84

Very friendly and fast service! Will return to this location!

Sa
Review №85

They turned me away because I had gasoline leak. Told me to drive straight to repair shop

Gr
Review №86

Nice friendly service

ke
Review №87

Can be expensive but its so quick and i trust them

R.
Review №88

Great service!

JO
Review №89

Dont forget your Groupon

Go
Review №90

Great experience, very nice to me and fast service

Sh
Review №91

Quick and professional

Jo
Review №92

In and out like they said.

MO
Review №93

Fast service and nice employees

Al
Review №94

Always quick service keep records of future service needed

Wi
Review №95

$77 for synthetic blend is a massive ripoff

ch
Review №96

It was on way home and close by a gas station that sells booze

Ra
Review №97

Dont go there

Sa
Review №98

They constantly try to upsell you and dont listen to customers

Jo
Review №99

Love this place

Da
Review №100

Always fast service

Information
25 Photos
100 Comments
4.3 Rating
  • Address:424 Howdershell Rd, Florissant, MO 63031, United States
  • Site:https://store.vioc.com/mo/florissant/oil-change-050041.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 314-838-8874
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:7:30am–6pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations