Great management and service from Katie and chris. They got me in and out quick with a great price. Excellent job from this location. This my go to place for any car issues.

I just called this place, the guy who answered was nice. I couldnt have my vehicle inspected though because the inspector was out with no return date scheduled.

I was ver satisfied with the service!!!! From the young lady at the counter, to the service team, they made sure i was informed to make a good decision. They helped me make my car safe to drive. I appreciate their help

Always find something wrong with your car other than what you go there for especially if youre a woman by yourself

Needed an emissions and idod done on my car, and had to do it during my lunch break at work. The person I spoke to on the phone helpfully made me an 11am appointment and said she’d make a note that I’m on my lunch break at work and to put a rush order on it, and told me it would take about 15 or so minutes. Now that I’m here, it took them close to 15 minutes to even get to my car and are telling me it’s going to take at least 45 minutes to do the inspection. If I’d known this was the case I would’ve done it a different day to get it done earlier because this is screwing up my work day.

Amazing customer service. went out of there way to help me when no other place would when my car broke down close by.

Ray and katie rock they had me in and out. Very nice i will be back. Thank you so much

I never write reviews but in this case I feel I must, Katie and Ray at Hazelwood Car x gave me the best service I have ever had, Katie is very nice and knowledgeable and accurate on cost and only recommends what is needed and gos out of her way to make sure you are satisfied in every detail, and when makes you an appointment, she keeps her word, and Ray the Technician who worked on my car did outstanding job on it and was very thorough,Car x is luck to have these quiality people, I will always go there for now on!

Went in to repair a tire with fix a flat in my tire. They wouldnt fix my tire, offered to replace the tire instead. Dont ever use fix a flat, not recommended.

This place is great if you need anything ask for Katie she will make sure youre well taken care of!!!

Always can get in and out within a reasonable time. Plus found out some good information about my car.

ALWAYS GREAT SERVICE!!!! I’ve been coming to this Car-x for a few years now and I’ve never had a bad experience. They are very nice and friendly. They only offer me the service repairs I need and always give me a heads up on upcoming maintenance. I’ve never gotten bad advice. I follow everything thing they tell me and my 2007 Dodge Nitro ran great all 6 years I had it. Now I have a Jeep Wrangler and I wouldn’t think of going anywhere else. The guys on Lindbergh are the best!!!

The service was great....i had nice conversation with the Manager he is very helpful.

The store was very clean. The service was great. I bought tires and each time I needed them the staff helped immensely. I would go back. Location is terrible though but if you can get in good luck.

Stephanie, manager, at Old Halls Ferry location (actually on N Lindbergh) is terrific. Great service!

Greg was great! Straight shooter and offered good suggestion.

I went here to get an inspection on my car so I could get my tags renewed. They got me in right away and were SUPER friendly. Greg was very nice and personable. Theyre also very reasonably priced and dont try to milk you for money. In addition to my safety inspection, they checked my tires and aired them up for me free of charge. I would definitely recommend them to my friends!

Greg is awesome. Go here if you need stuff done on your car. Super friendly and professional. Great prices, they won’t try to screw you over like others will.

Always a pleasure to visit and the service is AAA+.

I have been to this location a few times, and have always received excellent service from all employees. They are extremely punctual, and informative. They make you feel like priority. I absolutely love Greg’s personality and sense of humor. Extremely nice guy! I would recommend any and everyone to get their vehicle serviced at this particular location 🥰

They fixed the wrong part on my car replaced a perfectly good cat converter. if you plan on being lied to cheated and stolen from I suggest this location in Hazelwood minus 5 stars there was option so here you go cant wait to speak with a lawyer and Car-X corporate office.

This shop is a RIP OFF. I will never go back for car service. I did better taking my vehicle to the dealer to get it fixed right the first and pay less versus taking it back to car-x and to have it fixed again for the SAME problem and having to pay more out of pocket.

Prices here are high, very high. Shop fees? I wondered why shop was empty. One mechanic? Dont go here unless you want dealership prices and then some. Time will tell if services provided were any good. As of rite now, disappointed in carx for the 2 hour lapse

This is a very overpriced shop and the white guy that works the front desk is the worse. He even answers the phone with an attitude. They are always looking for something else to charge you for instead of just doing what you asked or brought yiur vehicle in for. This pandemic has made all these companies screw us real good. So be careful where you shop

Chris was very professional and Ray was very honest about my car.

Excellent service and the best manager I have ever dealt with

Always a great experience! Always done right.

If you dont know you have a warranty on something they will charge you for it.

My car was due a tire rotation and alignment it should have been in their system they test drove my car but didnt do it because I would have had it covered under warranty.

Staff there was incredibly friendly and professional. I will definitely be going to them again for all my needs!

The only reason I went to your shop was because you had a great mechanic which no longer works there so I will not be back . It is a shame that companys dont keep good people on staff so people want to come back and have the trust factor my mechanic Ronnie was the best.

Always treated good. Polite and honest.

After speaking with the district manager he is making things right regarding our Caliper coming off of our vehicle in Georgia. & even offered an oil change and to double check our brakes. Thank you Sean.

They apparently use low quality brake parts. Replaced drums and pads in April and then again in November of same year because drums split. One section of drum came apart from another creating a squeaking noise and caused pads to wear faster.

I’ve come here for 15 years and my family has been coming here for even longer. Great service. Great people. And they offer some of the best deals around.

I went to get an engine diagnosis and when they gave me back my car it was running worst than it already was.They aren’t professional and most likely didn’t care enough to put back together correctly.

The guys working here at Car-X in Hazelwood is the most friendliest and professional. I had some wheels and tires which didn’t fit correctly. They did everything possible to clearance the wheel wells so I can could go home. All of this was done near the end of the day with perfection. I will definitely be back.

They are amazing. Very kind and knowledgeable. I’ve tried other shops and I always come back here!

They were able to squeeze me in without an appointment.

Made an appointment 5 days before I was to go when I got there my appointment was not scheduled period and then the guy that was supposed to do the inspection had called in sick so I wasted my time for nothing

Always my go to spot for car maintenance and any tire mishaps. Super friendly people that always find a way to squeeze you in!

Update: The District Manager for this location contacted us and resolved our issue. He was courteous, professional and addressed all of our concerns. Thank you, the assistance is greatly appreciated.Vehicle issue was misdiagnosed and we were charged $1000. They initially claimed they fixed the car but it broke down again..in the middle of Lindbergh. They never fixed our car, and eventually admitted they did not know what was wrong with it. (Offered none of our money back of course). We had to eventually tow the car to the dealership where we were charged half the price and the issue was recognized and fixed in a timely manner. - Byron and Jennifer S.

These guys know what they are doing. Very honest men and knowledgeable on the cars. I really like how they explain everything I need to know and they try their best to save you money. Big ups to Joe the mechanic and Mike at the front desk and everyone else.

*Update: This Car-X just keeps taking great care of me. I had an accident yesterday that made my car undrivable. David took amazing care of me got it all fixed today so Ill be able to drive to work with no problems again. I know this is a business but it has also been a blessing to me each time Ive visited. The 5-star review stands*This Car-X is close to my home and Im so lucky because they take great care of me. Today Marcos at this branch made sure to make way for me even though I was late to my appointment because my shift ended late. Hes great with customers as well. Ive been treated great here with other vehicles I drove and any emergencies that came up. If I ever move further away Ill still make the drive out.

I dropped my car off today (2/25) and received a phone call a few hours later with them telling me what needed to be fixed and how much it was going to cost. I was very happy with the price and that they would have it done by tomorrow morning! I was treated with a great deal of respect and felt very comfortable with the information they were giving me. I did not feel like they were trying to take advantage of me. I recommend to anyone in the area who is looking for a good repair shop!Thanks for great service!

I was told that I could have an alignment done in 45 minutes... Maybe a little longer, but not much this was 2 hours and 45 minutes ago.... Currently its still sitting in the garage on the lift. No apologies... Dont waste your time.

Greg from store 15 was out of site. He got me in and out in 15 mins. I would recommend this location and Greg any day. Great customer service.

Excellent customer service. I was very satisfied with my experience and wasn’t sold anything I didn’t need. Will be going back in the future.

Best service in St. Louis

Greg gave Great customer service and fun to speak too as well. I will definitely recommend my friends and family to go here for service.

I came in worried and upset about my car but these three guys really helped me out and took really good care of me care of me! I want to thank Greg, Dary (Matt) and Ray for making sure my car was taken care of and myself. Because I came in with a frown on my face but through the whole process Dary (Matt) had me smiling and laughing! And I really appreciate everything they did for me to make sure I stay rolling! Thank you sooo much guys!!! :)

Im from Detroit. Im currently working in St Louis for 9 months. I needed brakes and rotors for my Chrysler Aspen. After days of research I finally went to this location and was completely satisfied. Myndee was very helpful and she knows what shes talking about. I recommend this place to anyone whos nervous about people working on their cars.

This location is terrible, I am beyond disappointed with the service and outcome of my vehicle. Brought my car in to spend a large amount of money for my car to be doing the exact same thing when I drove off. Lied to my face. now it’s something else after I’ve spent money already. Refused to give a refund but want me to get Store credit. Wouldn’t dare spend another dime.

Very good experience. The manager was very nice with wonderful customer service. I plan to use this shop for all my needs!Being a lady you need to be able to trust the mechanic shops integrity means a lot

The staff at this store really makes the difference! I went there and they actually took the time to explain what my car needed and what my options were. My car was fixed quickly and well. The lady manager was so nice and polite! I really appreciated it, Ill be sure to return and to tell my friends and family!

Excellent Customer service! Doug was a great help to us when our daughters car got a flat tire out of state. The tire was fixed in less than an hour. Thank you!

I recently bought four times from Car-X @ 8100 North Lindbergh. I was very happy with the service, the deals, and prices offered. I especially loved the store Manager. A young lady by the name of Myndee. She was very personable, knowledgeble, courteous, and very customer oriented. Just love her to pieces.

Great service! Amazing customer service and auto service. Thanks Greg!

I will always go to the shop Tim, store manager, is! Been going to him for years through Car X and with the work ethic he brings to the work place is great! Him and his crew quickly diagnosed my car I just bought and knew exactly what to do to get me in and out in a timely manner! Car X better know how great he is and dont let him go! Thanks Tim and CarX crew !!

Ive been a customer at Car-X for years. Things Ive had done are oil changes,tires replaced,tune-up and various other things throughout the years. I particularly like dealing with Myndee especially when shes at the 8100 N.Lindbergh location. Id recommend checking them out when you need auto repair work or tires.

Charged a ton of money and still didnt fix the problem. Would never recommend.

I must say that Marcos who works here is very pleasant and professional. I had to get work done on my van and he and his employee worked well after hours to get the job done. I appreciated his work and kindness

Did an excellent job installing, explaining, and configuring my custom exhaust setup. Was very impressed with the service and the price. Would definitely go back.

EDIT: I have to come change my review after my last visit. I dont want to steer anyone to this CarX!!! I feel like my time was wasted, i was pushed to the back burner and then after them having my car for the entire day......I still didnt receive service I requested when calling to arrange the drop off of my vehicle two days PRIOR to me dropping it off!! As a african american wife & mother the simple blinker light change you all decided I didnt need to waste my money on was more important to me than anything else. I need to know if my husband needs to go somewhere he wont be a target bc the headlight and blinker are out! So my transmission being a bigger problem than my light was not your decision to make.

I needed a state inspection and emissions check to renew my plates. I showed up 10 minutes early and within 2 minutes they had my car in a bay and got to work checking it out. Within 30 minutes my car had passed inspection and I was on my way. Perfect. And they did not try to sell me anything extra. Fast and friendly.

William Allen displayed excellent customer service and was very knowledgeable about cars. William was very nice, caring, understanding, and awesome. I would recommended my friends and family to this Car X location. Ask for William Allen because he is one of the most smartest respectful employee at this location. He should get promoted.

I should of known not to come here because they look shady.Came in just to get emissions I did not have a check engine on...Im no idiot and I know when some thigh rings not right.Left with a check engine light on.This place is full of it.Im tired people lying and trying to get over.Everybodies moral are at all time low.

Went to get an oil change the technician informed me that it wasnt time. Most places would have changed it anyway thanks for being honest.

Fast service!

I would like to acknowledge the excellent service I received at this Car X location and my experience working with Mike Strohbeck. (Store Manager) I needed to purchase new tires and had no idea what type of tire I needed. Mike took the time to answer all my questions and educated me on the different tires available and ultimately the best tires for me. The service and buying experience was second to none. I will definitely return to this store for my automotive needs and refer my friends and family.

I dropped my car off here by mistake thinking it was the Midas 1/4 mile down the road. When I showed up to pick it back up, after explaining the situation, they were able to still get it in on a Saturday with 1 tech working in 100° degree temp. My appt at Midas was for 7:30 & this was around 12:30 by the time I figured out what I had done. Car was ready by 5 same day.

Mr Greg is like My Dad when it comes to trust.. He tells me the Truth and I respect him for thatThanks you guys..)

Went to get an oil change the technician informed me that it wasnt time. Most places would have changed it anyway thanks for being honest.

Excellent customer service! Myndee answer all my questions & made sure I understood. If you want honesty, this is the place to go!

Fast and friendly service. I called out of the blue to ask if they could get me in for safety and emissions and they were able to get me in as soon as I showed up. Only had to wait about 20 minutes and I was in and out of the door. Highly recommend. I havent had other car services down here but I imagine the same amount of detail and customer service applies.

Nothing but great service since Marcos has been the manager. Swift and understanding. The whole crew 👍

The manger is super helpful and very professional. They have a great friendly staff. Always have my car done in a timely manner and very competitive pricing.

Very friendly, fast and was great at explaining everything. I recommend them to everyone.

The gentlemen was very polite as he assisted me and it didnt take long. Thank you so much Car-X for your help.

Excellent service and prices. Had a lot of maintenance done there the other day.Very good mechanics and customer service.

Update: I worked with the District Manager, Bryan (sp?) to get my issue resolved. I was charged a fair price to repair my door motor and it felt nice to deal with someone who respected both the ordeal I was put through and my time.I dropped my car off to get an oil change during their current promotion. My driverside window will no longer raises thanks to this shop. They let it sit for the better part of two business days before they finally took a look at fixing it, and then tried to charge me almost $500 to replace a motor that worked fine before I brought it in.

They replaced my battery on 1/29. It died the next morning after 2 hours of driving. They refuse to refund my money for the bad battery. Had to get my car towed to an actual mechanic and he confirmed that the new battery is defective. Also cost me to tow my damn car.

David is the best manger carx could have, knows how to treat everyone fairly when it comes to fixing a car David knows his stuff. the store is clean and everyone is very helpful..

Fast Friendly n very professional

I live in Oklahoma and had a accident in St Louis. Will and the staff at Car X took great car of me. They were professional, courteous, quick, and did excellent work.

Had a great experience. I was assisted by Will who got me in and out of there in no time. Excellent customer service. Ill definitely be back.

Great service place Marcos and shop guys are great and treat customs with respect and great service...

Just had my car done!!!! Marcos and staff was very Helpful, SAVED me a lot of money. Will be my NEW Car Repair Place.

They treat their employees like family and take great care of the customers.

I was at the Hazelwood Car X today and bought 4 new tires .I was helped by an employee named Marcos he was exceptional at customer service and was very knowledgeable of the job he performs.He very professional and made my visit very comfortable and had my vehicle back to me in a very prompt and exceptable time frame.Thank you for your professionalism and I will definitely be doing business with your company in the future.Respectively Submitted,Dan Lipham,A-1 HEATING AND AIR LLC

The manager David is very customer friendly knowledgeable, understanding. He cares about the shop & its employees equally. I keep going back for the service. Thanks

Live in Ballwin, work in Hazelwood ... after work saw we had a flat tire due to what turned out to be a large screw. Stopped at 7 auto shops along Lindbergh - 4 pm all full and wouldnt/couldnt help. Stopped at the 8th shop; they were super busy, but if we were willing to wait, theyd do it at end of day so we could get home. Thank you! Marcos and CarX Team - youre the BEST! Debra & Mick

Location was very informative and quoted me the same price two months ago that they did today. Barry the District Manager was very helpful and I felt assured that I was getting the best price and quality of service for my vehicle!

Service was quoted way lower than competition, staff was friendly and nice. My car went back quickly, and the tech showed me what needed to be fixed before he pulled it off.

I dropped a wheel off to get a patch at 1:30 pm and wasnt ready til almost 5, they close at 5!!!. I was told it would be done right away. This goes to my daily vehicle that I have to take to qork. They covered the cost thankfully but still frustrating.if you cant do it a timley manner then say so. Im very dissapointed. This is why i hate going to shops sometimes to have my car worked on. I recommend going to a place you trust.

Fast service. I didnt even have an appointment

I was greated at the door being opened for me by the manager( a true gentlemen) nice and clean atmosphere.The coffee area was clean I will continue to have my care service there.

They said 2 - 2 & half hours Sat there for 8 hours and they did a shity job Didnt put pulley back on all the way So belt almost fell off. Wont go there ever again. Very unhappy with service there

Fast service and they do a great job!

Went in and got serviced quickly!Will was so pleasant and informative!! I will definitely be back!!