They had an amazing deal on Groupon so like most I jumped on. When I called, they arent taking appointments, they were very rude about it & I understand if they sold themselves a lil thin but that shouldnt make it ok to make everyone loose money. They have unlimited for a year but I wont even be able to use it till March at the soonest cause I cant make an appointment n they just expect people to call everyday till they can make appointment which will still be months outI hate to give bad reviews but I dont think management is doing well after this
I have been going to these guys for about 2 maybe 3 years now based off a recommendation from my brother. Best shop I have ever done business with. Professional, time of service is always awesome, have never had any issues. Literally, if you dont go with these guys, your the one missing out.
This was my first time at Louis Automotive. They were very Professional and Knowledgeable. I will definitely be a repeat Customer.👍🏽
Professional knowledgeable staff. Best of the best! Owners are great and truly care about ensuring utmost satisfaction. We assisted our grandson in purchasing his first vehicle and it was an exceptional experience
I went there for the first time to get an oil change with my Groupon deal. They were very nice and quick. After my old change I scheduled another appointment for my other car. Justin was great at helping hes a really nice guy. Thanks Justin. I also while was waiting was talking to the sales guy that gave me good info about my car. As long as Im happy with thier services, I will be a long time customer of thier shop. I will also recommend others to go to them for services. With me always comes with 10 other people that need work done. Thanks guys
Bought a 2007 BMW from here. It kept going into limp mode a week after I bought it. I brought it back they said that they would take care of it for me. I left it with them for a few days and the problem continued when I got it back. I brought it back 2 more times. I told them I would just take it to BMW to get a diagnostic and they told me not to and that they already tried and BMW was unable to figure out the issue. They told me that they would figure it out. But they never did. I finally took it to BMW and they told me that the Valvetronic motor had been put in wrong and the eccentric shaft teeth were grinding down, that there was a valve cover gasket leak that someone tried to fix with a cheap liquid gasket sealer (I would never try this on a BMW). BMW said it would be $4,000 to fix it. Im out 5 grand after only having the car for less than 1 year. Im very upset because I came in trusting these guys because they seemed nice but I got burned in the end. I would recommend getting diagnostic from the vehicles actual manufacturer before purchasing at this place.
Great Service they fixed my car right the first time and the price was great. Thanks Louis Automotive.
I bought my awesome 2010 Forester here in March and have been treated like a true friend during the whole process. I noticed a funny noise since the purchase and I’ve been welcomed back to diagnose and fix the issue, free of charge. They work on all the cars and make them tip top before selling, so you can feel very secure knowing you’re getting a quality car. Bryan has been amazing to me, very responsive and kind, and his crew is hand picked and very adept at what they do. I will continue to recommend them and give them my business whenever possible, despite them being an hour from my house. I can’t say enough wonderful things. Here you feel truly taken care of and know you are getting a quality product, services, and royal treatment. This was my first car buying experience not from a private seller and it has been exceptional.
Been bringing all my vehicles here for years! From fleet service to every day commute and toys. Great and honest job every time.
These guys are legit! Bought a Ford Ranger. Mint. I shopped for a month. Truck is cherry. My own mechanic was super impressed. Deal was fair and square. These guys are real entrepreneurs who care about success in the real sense of that word. Support them. If you’re a quality customer, go here. If you’re a shyster yourself, please don’t bug ‘em. This is the kind of business that makes America great again! Go get ‘em guys. Stay with your vision. You got a great future in business. - Ryan
We bought an amazing car with Bryan for an even more amazing deal! He was very personable and worked with us as best as he was able. I would send ANYONE looking for a car to him because he has nice cars with the best deals! We are so happy with the Honda accord we purchased. Thanks Bryan!
Bryan is an awesome guy. And this place is great for used cars. The whole buying process is very quick. Great prices. Very highly recommend and this would be the first place I would look for a used car.
Bryan was super helpful and honest. Absolutely stress free expierence with the guys. He didn’t try and push us at all and let me even test drive it on my own. He’s very informative and everything he said checked out on the car fax report. Overall lovely experience
Purchased my beautiful first car at louis automotive and the process was so fast and easy! Louis and Bryan are the best to work with and I am so glad I didn’t go anywhere else. Amazing prices and service!
Bryan gave us an amazing deal and an even more amazing car! We purchased a Honda accord and we couldnt be happier! He was able to work with us to get us the best deal. I would recommend this place to ANYONE! Thanks Bryan! ❤
Bought a car via a posting on Car Gurus and Bryan was great every step of the way! You can tell he’s a genuine salesman selling quality cars (which is hard to find amongst used car salesmen). I would totally recommend!
Super quick turn around on getting my truck fixed- had an exhaust leak: the manifold was cracked, new breaks and oil change. Great service. Good price and my truck is running great. Will definitely come back to Louis !
Great work every time I go there never a complaint
Great experience every time I come here. Whether the issue is big or small, Louis and Dave will figure it out and provide you with excellent service while giving you great value for your repairs. Highly recommend you visit here to take care of all your cars service needs.
Ive had a great experience each time weve taken a vehicle in to get services/worked on. Theyre always friendly and professional, and great to work with!
I got an awesome deal on a ford fusion, and it was in nearly perfect condition and has had no problems since ive gotten it. They are very nice honest men, buying a used car is scary, they were willing to work with me and didnt make money their main motivation, id only take my car to them to have it repaired if i lived closer! Thank you so much!! Highly recommend
Great job on our deep scratches. Well priced and professional too.
Although we decided not to purchase the truck from them, I would still recommend them to anyone looking for a quality used vehicle. It was a stress free and honest car buying experience.
Amazing service and went out of their way for us to be able to buy a truck from them. Highly recommend.
Louis personally handled a major repair on a truck I was buying, which needless to say had me very nervous! Dave and Louis were highly communicative throughout the process, which was a relief and stood by their work when I had to bring it back following for an adjustment. Even though I live an hour away I will bring my truck back to them if I am ever in need of a repair I cant do myself!
They did what they told me they would do ....the work seems to be fine but charged me more than they quoted me.. It pissed me off to get a bill higher than what I was quoted by the Louis..I wont go back...!!!
Great customer service, saved me money
Quick service
Lots of promises unfulfilled, kind if like pulling teeth to get things that were promised.