The place inside needs to be updated. It is not well ventilated or clean. I got a good price on the budget truck. My husband said the front driverz wheel was worn thin. I told the guy the light for the engine was on. It didnt matter. We could only drive the truck 60 miles per hour. If we drive it over 60mph then it shock so badly it made my stomach sick.

If I could put zero stars I would. I reserved a 26foot over a month ago for an out of state move. Recieved multiple emails confirming and stating it would be ready for this day. At 1020 am I arrived at the building for my 11am reservation to be there in time for any paperwork or accessories needed. The front staff was extremely unhelpful and very rude, not even bothering to greet me. Once I stated what I was there for they then said they didnt have my truck due to one being in an accident and two others being filled with diesel when they shouldnt have been. Seeing how they knew ahead of time and never bothered to notify me was the most upsetting part. I called them 30 minutes later to ask if they had any other trucks that could be utilized in the area since I already paid for movers and the front desk said they would ask the area manager. After that they hung up on me without getting further information and I was out $500. I want to prevent anyone else from going through this experience and go somewhere else. Uhaul went out of their way to get me a truck the following day. You pay more but you get quality customer service.

Showed up to pick up our rental truck that I reserved weeks ago for our move from NC to GA only to arrive and be told they do not have our truck and it’s not there problem. We are moving tomorrow, no call prior to us showing up no email canceling nothing, as soon as we leave they canceled our reservation.HORRIBLE CUSTOMER SERVICE I highly recommend finding another budget rental dealer, the budget on Raeford and Skibo was amazing and even gave us a discount for all the trouble, I’d go there if I was anyone else thinking of picking up at the clifffale location.

The gentleman working here was very nice& helpful.

My experience at this location was SO MUCH BETTER this time different gentleman very professional and polite Thank you!

2nd attempt to rent today. Our money is not good enough. Our credit card does not meet THEIR standards. We returned after moving money into our bank account so we can use our debit card and are still waiting for the genius behind the counter to serve the customer who is ahead of us (45 mins) Hot and DIRTY business.

Didnt have my truck and didnt even call me so I didnt drive 39 mibd in traffic and had movers at my house I had to pay. If you see this dobt ever get a budget truck here.

Truck was dirty, engine issues, places of business was dirty and location of drop off was a filthy garage. Im never renting from budget again!

Tip dropoff confusing