To begin with, shout out to Rob Kern for being nothing short of top notch! Had a broken valve in our shower and he showed up shortly after calling on a Saturday with a good attitude, expertise, and was pleasantly conversational! Another great experience with Laney’s! Great employees like Rob are what keeps you guys at the highest standard! Thank you for your services!
I called on a Monday to have a leaky pipe fixed and told them it was not an urgent repair. It was on an outside faucet. They were able to come out first thing Wednesday morning. They called on Tuesday to let me know what time to expect them which I appreciated. Ryan was right on time and promptly fixed it. He was great as was the woman I talked to to book the appointment.
We used Laneys few times and we had good experience every time. Recently we had Ryan for a kitchen sink installation and i cannot speak highly enough of him. He was on-time, courteous, quick, professional and did the job right. Laneys also price competitively and i will definitely be using them for other projects or break-fixes. Thank you.
Safar did an excellent job assisting with a water heater issue. He was very knowledgeable and professional. Great guy. 👍
Responded rapidly to a service call on Saturday morning. Very satisfied with the service and the professionalism of the technician. Would use again in the future.
Jeremy did a great job servicing my tankless water heater. He had some good info on a recirculation pump too. Even though the broken toilet bolt wasnt on his service call, he took the time to fix it. Overall, a #10 experience. Will be calling Laneys again. (Hopefully not in the near future).
When my 35 yr old AC went out in 95 degree weather I worked with Tyler who was awesome! So transparent and willing to work out the details with my Bro who is also in this industry. He comped the initial ‘fix’ as as I decided to replace as well as the furnace. Josh who handled the install was also fantastic! I’m not sure who installed my furnace as I wasn’t home but am relieved to not have to sorry this winter with supply chain issues if my 35 yr old furnace went out. Highly recommend!!!!
Brian C. checked the furnace out and did a Great Job. He found I need a part for the furnace and installed it in no time. I have had Laneys before and the tech people do a good job.
Excellent service! The technician came out for an annual furnace inspection. He thoroughly checked the whole system, explained how everything worked and made recommendations. We had a faulty inducer motor which he was able to replace same day. He was very professional and respectful of our home. Before he left he asked if I had any additional questions. We are very pleased with Laneys service!
A/C quite working on Wednesday, called Laney and even though they were very busy with multiple calls. Safar was able to get here the next day and repair the issue. He took his time and explained what was wrong and gave me his suggestions. He then proceeded to fix the issue quickly and at a reasonable rate. Very professional will definitely be using Laney’s for all our home heating and cooling needs.
Much more affordable than some of the other companies we got quotes from. Matt was geniune and professional! Thank you for the hard work sir. We enjoy our new outlets!I really appreciate the quality of work completed and that Matt cleaned up everything too!
A/C went out on Saturday and they were out Sunday to fix. Prompt and affordable service done in a timely matter. Laney’s has been to my house many times over the years and always provide A+ work. I recommend them all the time.
Bob O and Brenden replaced my sump pump today and I could not be more impressed with the service I received. Both Bob and Brenden were very professional and did the job quickly and with no disruption to us. I would not hesitate to call Laneys again.
Josh came out to repair or replace two VERY old outside faucets and he wasnt sure he would have the parts with him. He kept me informed of what the cost would be at every step, and he was able to repair both quickly and easily without having to opt for the more expensive option. He was friendly, knowledgeable, fast, and efficient. If you could request a technician, I would request him again!
Mark did a great job at a great price. I had both of my mini split units cleaned at a great price plus excellent conversation to go with it. Plus my German Shepherd loved him.
Josh was very professional, personable, and honest on what he could do and could not do. We had him replace the bathroom sink faucet. We wanted the tub faucet replaced but that was not possible with the set up we had. We would have had to replace the entire bathtub and surround. When he was done the area was spotless.
Brendan and Josh T replaced my garbage disposal quickly and were great to work with! They were able to work me into their schedule 1 day after I called and were in and out super fast!
Rob did an amazing job. He came to fix sump pump and after asking about a tie-in to the sewer for winter he got that done as well same day. Great quality work, at a very reasonable price. His personality and work are both gold standard.
Rob came in he was very easy to work with and explained everything in detail. Gave me an estimate on everything that needed to be repaired before he started his work. I would gladly use this company again !!
Ryan K came out and did a sewer scope for a client of mine. He was timely, professional, and did the 5 star job that we needed. Thanks again!
Laneys came out to install a new tankless hot water heater, new sump pump and back up, and connect the system with a valve to the sewer line. I cant say enough great things about the professionalism and quality of the work that was performed. Josh and Brandon were very knowledgeable and I would recommend them for any plumbing project.
Tyler from Laneys came to the house to understand my situation. He explained the possible troubles. He offered some solutions and it was decided what would be best for me. (I truly like the fact he ALWAYS put on booties over his boots when coming into the house.) Tyler was able to fix my problem within a week. (Parts to be ordered.) Tyler was very polite, explain everything to my level of understanding and knew his work. Would I call Laneys again? YES! Thank you, Tyler.
Brendon and Josh T were awesome! They checked over the water heater and replaced the part on the spot. Excellent service!! Thank you.
I had issues with my blower motor. Laneys was able to get to me pretty quickly and very quickly found the issue and repaired it. Brian went even further and inspected the rest of my system and confirmed there were no issues. I am very happy with the service provided.I have also used Laneys for some plumbing work and was very satisfied with Joshs thoroughness.
Quick service time. Very professional matter when they came into our home. Overall very impressed and will use again!
Excellent service, very friendly! Will call again.
Laney’s came out to fix a broken ring in a drain. They ended up replacing the faucet, which was deteriorating. Rob was so pleasant and quick in his work. I highly recommend!
Ryan is a great service technician. Observed the problem and explained what he was going to do. Very. Polite and got to work, he cleaned after himself. Nice job Ryan. ;)
Laney’s has always been great to work with. They are timely and great at taking care of any maintenance or issue that may arise. They are trust worthy and do great work. Bob was great to work with. Not only was he extremely friendly and easy to chat with, but he also went above and beyond fixing our plumbing issue and helping us to keep it functioning in tip top shape. I would 10/10 recommend them to anyone in need of their services.
Discovered AC for central air was out at 5PM on Friday. By 1200 on Saturday, I had my system fixed, suggested maintenance for better performance, and everything settled. Highly recommend, and Safar, the man they sent out was on time, so polite, and professional.
We had a great experience using Laney’s to update electrical work in our home. Matt L came out and was very professional, kind, and knowledgeable. They were able to keep our cost low and had other recommendations on how to improve our electrical panel.
We had an excellent experience with Laneys. Ryan was our Plumbing tech and he was fast, efficient, and did a great job explaining everything he was working on. I Highly recommend Laneys after our experience and will definitely use them in the future.
Called for air conditioner repair. Waited a week for them to come and when I called again to see where we were on list they said there was no list we just go by areas so it could be tomorrow or 3 weeks from now depending on if there was more that needed to be done close by. Goodness we are 7 miles from the store. Called another place and they were there the same day.
Very professional and was delightful according to my wife who hosted his call to do a yearly check.
The most recent technician was able to solve the AC issues in a matter of an hour or so. I have had 3 previous technicians out and paid for their services every single time and never had the AC issue fixed properly. No refunds or discounts were ever offered for the previous visits. Disappointed in the Customer Service and their ability to stand by their Techs abilities.
Very pleasant person. Enjoyed visiting with him while he was working.
Ryan and Bob repaired a toilet, replaced two shutoff valves and fixed a sink. They were extremely helpful, thorough, and professional. They took time to answer our questions and explain what they were doing. We are very pleased.
Josh T came for our annual sump inspection and immediately asked if there was anything else he could do for us. I mentioned our outdoor spigot dripping and he immediately knew what was wrong and repaired it quickly while he was here. He was very professional and friendly and offered an estimate before getting started. I highly recommend Laney’s!
Ryan gave me an bid on doing some work in my house. He was great! I will use Laneys again.. Nice to find good people to work with now days.
Great customer service from Trevor. He did my yearly furnace check.
Marc did a great job servicing our fireplace and answering our questions. He was thorough and knowledgeable.
Good, pricey for what I needed BUT very on the spot for giving an estimate, he was kind, considerite, and very knowledgeable.
Excellent service. Knowledgeable and willing to answer many questions.
Brendan and Josh were very helpful with the work they provided, along with explaining what exactly they did.
When your elderly mother’s elderly air conditioner fails on a sunny Saturday, Laney’s has got your back.Jermaine was prompt, courteous, professional & polite. He provided all the options & explained them well.He came prepared with a mask & booties and was so nice to my mom.He fixed the problem & made what might have been a real pain a mere minor annoyance. Five stars!
They deliver timely, and efficient service. Brian did a nice job with multiple electrical projects in our home ranging from installation of new thermostats to performing scheduled maintenance with our tankless water heater. Brian effortlessly and willingly explained his approach for my benefit and gives great detail of potential warning signs.
Safar did an excellent job on routine maintenance for my heating system. He answered all questions and offered options for future improvements.
Josh O. was very professional, courteous, patient and answer all our questions our concerns. He diagnosed the problem quickly and performed the repair efficiently and in a timely while answering all the pesky questions. Much kudos to Josh for a great job, especially it was already late in the day, actually it was early evening! And of course, many thanks to Laneys too for responding to our request for service on the same day.
I was very pleased with Chriss job. He was professional and competent. On the other hand, I was most displeased that I had to call Laneys multiple times to get someone to fix our air conditioner during 100 degree weather. One service person called to say he was onthe way and never showed up. I was disgusted for two days. Now over it. Sort of.
A pipe leading to an outdoor faucet was leaking and causing flooding in a basement bedroom carpet and damaging part of the ceiling and wall. Josh was able to come well after 8:30pm and take out the leaking section and replace it with a new one. He was pleasant to be with and answered any questions we had with patience in spite of the lateness of the hour.
Josh O did an outstanding job. He was so friendly and professional. I am very pleased with my new toilet and bidet seat.
Rob was out to clear a clogged pipe on the weekend of July 4th. He was prompt, courteous and clean. Rob was very personable.
The technician was very personable. He was patient in answering all of the questions I had. He was able to replace two sump pumps in my house and unclog my shower drain within 2 and a half hours. I hope I get the same technician every time I use Laneys!
We are pleased with work that Josh performed at our home. He repaired the toilet the bedroom sink and the kitchen sink faucet. Very nice person.
Working with Safar from Laneys was an awesome experience. He was very transparent about the issues he found while servicing our HVAC system, and did a great job of making sure we understood exactly what was going on. He gave us an itemized list of items that could be fixed or upgraded but was never pushy about getting us to agree to anything. Overall, I would highly recommend them.
Safar at Laneys does a fabulous job! He replaced my water heater 2 years ago, fixed my AC today, and has cleaned my furnace every 2 years. This guy is a pleasure to be around. Hes tidy, informative and an overall good person! Thank you Laneys!
Laneys have always done a great job at our place. They are clean with their work and tidy up when done. They even put a clear view bolted down cover on the sump pump for us when the one we had didnt pass inspection. I really feel they go the extra mile. They even took care of all the warranty paperwork so we didnt have to on the new furnace and AC. Top notch!
Had them out to the house to fix or AC, they were on time, fast, and effective at getting our AC up and running again!!! I highly recommend their services.
I had Josh and Josh come out to replace my failing hot water heater with a tankless. They did awesome. The area was cleaner when they left then before. They were quick and precise with their work. I got a lifetime warranty. I will use this company for all my heating and cooling needs now.Past week AC cut out. They came over within 4 hrs of the call. Diagnosed the problem and found a couple weak capacitors. Found system was low on R22. Filled it cleaned it now it works perfectly. The techs are awesome. The call center is quick and nice to work with. I love these folks. Whoever is training and hiring and managing has done so well I will always call them for all my hvac and plumbing. Steve S was awesome!
Great service. Safar is always helpful and knowledgeable. Their technicians are on time.
Prompt and friendly. Excellent service! Thank you sir.
Had drain plugged and water backing up. Called and they had someone here in the hour. Josh was upfront about the potential problems and cost. He fixed everything quickly and was very friendly and professional.
Very professional and took the time to answer all my questions that I had. Would highly recommend.
Great service! He repaired the electrical component on our gas water heater. Work was done quickly and he explained what he did. He also left a quote if we needed to replace the 25 year old water heater. THANK YOU!
A home service visit was scheduled less than 24 hours after the initial contact with Laneys. I received a confirmation call 10 minutes before the visit and the Technician arrived at the scheduled time. Safar was professional, knowledgeable and congenial. He identified and repaired the source of an AC water leak and modified a drainage pipe for ease of cleaning and maintenance. Safar provided detailed information on a Wi-Fi Thermostat, water leak detector and custom drain pan. He will be scheduled for a follow-up installation visit . Im highly satisfied with the prompt and professional service
Tommy was very friendly & professional. He did a great inspection of my furnace & answered all my questions.
Safar provided an excellent service and I would like him to be recognized for this. He also made some great recommendations for us to follow to ensure that our heating system runs smoothly. Thank you for the excellent service!
Max came to do a maintenance check up on my AC, he came on time and was very polite. He was very easy to talk to about any issues and how to keep the longevity of my unit. I will definitely be calling them for my next maintenance check.
Will is an outstanding employee. Your company should be proud. Will perform expertly, courteously and quickly. He greeted my wife and I, asked pointed questions and determined what to do to fix our problem. Will explained what he was going to do, how he was going to do it and why he was doing it. He went to work quickly and was professional. We were very impressed by his work and skill. We will request Will if we encounter a similar problem in the future. Excellent representative of your company.
Great experience. Guys were friendly and professional. Made some good recommendations for our situation. Also checked and adjusted out water heater at no charge.
Rob was friendly and informative. He handled our service needs in a very timely and efficient manner, on a Friday night to boot. I would recommend him to any of my family and friends.
We love Laneys! Today i had Jermain B come out for a maintenance check on our furnace we bought from them a year ago. They are always on time, professional knowledgeable and honest! What more can i ask for. Jermaine said all looks good! He did his job and delucered service with a smile!
Spent time checking and cleaning everything and showing me how to clean AC unit
Fast and courteous! Very patient, helpful and answered all our questions!
Great service! Very fast and great quality of work. Ive been pleased with their work each time they come out.
Professional and honest evaluation...fixed it on the spot...knowledgeable and friendly associate.
We had water backing up in our basement and Rob was very professional, very thorough and easy to talk to even on a Saturday night after a long day of call.
I have been leveraging the expertise of Laneys for years for my home heating and cooling maintenance. They are timely, reasonably priced, professional and go above and beyond to educate and help ensure the comfort of their clients. I highly recommend their team!
Bob did a great job working on my water line replacement. I am selling my house and had to fix a couple worn areas and a valve. Bob was on time and did a great job!
Marc serviced my furnace. He provided me with education on my furnace and regular maintenance that is beneficial. HIGHLY RECOMMEND MARC.
Brian C came out to our house because our furnace had a part going out. He was very professional, explaining what happened and what would need to be fixed. He also serviced the rest of the furnace making sure everything else was in working order. Did a great job!
Our furnace stopped working at 9pm on a Friday night and it was -20 degrees outside. I called Laneys and they had someone here in 15 minutes. He got our furnace running temporarily and needed to order parts for it Monday. He showed up Monday morning and got the unit repaired. He did a great job on the repair work and was very helpful answering all our questions and letting us know what was going on. 10/10 would call Laneys again.
Matt was very courteous. He also wore his mask and had coverings on his shoes. He did the inspection of my furnace and ensured that all was in proper working order. I asked him an additional question about my water heater and he gave excellent advise on how to check the water heater and clean out sediment. Very positive experience. I will call and ask for Matt again.
BobWas very thorough and explained all that needed to be completed. The work was completed quickly and to my satisfaction. I would not hesitate to recommend Laney’s to friends and neighbors.
My experience could not have been more professional. Brandon explained everything he was doing and the cost. Wore a mask and kept my house clean. Worked efficiently and steady. Very personable. I recommend Laney’s. They are the best.
The Technician (Brian T) was very professional, courteous, & helpful. He did a great job.
Since buying my first home, Laneys has been a trusted partner. I appreciate their prompt service calls and willingness to share information and tips as I have learned how to maintain my home.
Max explained all he was doing and was very friendly and helpful.
If you want the job done right the first time, just quit messing around and give Laneys a call. I had a bad plug (plumbing) in this house out in Harwood - this house has old cast iron pipes and the whole nine yards. We threw everything at trying to get this plug to clear - We finally called Laneys and through working together with the technician, the issue was solved!
My hot water heater broke over the weekend. Josh T and Josh arrived early Monday morning, took out the old heater and installed a new one, quickly and efficiently. They were careful, covered the floors and stairs, and cleaned up well, when they were finished. I will call Laneys again for any other plumbing and heating concerns.
Kitchen faucet broke, Rob K. and his apprentice removed it and replaced it in under an hour, and cleaned up after themselves. Rob was very upfront with what to expect, both with pricing and with the new faucet.
Marc was polite and knowledgeable, answered all my questions!
Tyler was polite, quick, helpful and informative. When asked about preventing future damage to external pipes, he offered a range of solutions.
He was friendly and courteous! Very knowledgeable! Great tech.
Austin did an excellent job on our heaters. Very professional and efficient. He also brought information on new thermostats.Thank-you Austin.Mickie Currier
Safar has been to our home a couple of times and we have been completely satisfied with his work! Well done Safar. Thank you.
Matt L at Laneys did a great job fixing and adding exterior electrical outlets during my siding project. Laneys is a fantastic one-stop shop for home maintenance needs!
Marc from Laneys Inc. did a cleaning and service on our furnace and central air conditioner. He was right on time with the appointment we set up. He was very thorough and professional, and explained each step along the way. He found and fixed a couple of minor issues I was not aware of, was meticulous in his work and cleaned everything up when he was done. Shortly after the job was done - minutes, in fact - I received a detailed report by email on the work completed. I am very satisfied with Marcs service.
This company is amazing! They worked with my budget!. And worked with my schedule and came out when I needed them the most. The tech came out in proper gear not only to protect my floors but also me and my family members in this crucial time in life. He was kind and fast at his work. He explained everything in great detail and made sure I understood what was wrong how much and how long. He never tried to push additional services just fixed what needed to be done. I highly recommend this company to anyone in need of there particular services. To someone looking for a company that actually cares about there customers and not just there money.
Great service. John K was super knowledgeable, very helpful and performed our plumbing fix quickly and effectively. Id highly recommend.