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Mission Wrecker - Heavy Duty Towing
5042 Service Center Dr, San Antonio, TX 78218, United States
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Mission Wrecker - Heavy Duty Towing

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Review №1

Excellent service. Driver was very courteous and seemed genuinely concerned about my truck. Driver was extremely knowledgeable about towing my truck and all towing points. Driver took time to explain everything he was doing and even asked me what was wrong with my truck. Thank you Chris Garten for all your help. I would highly recommend this towing service.

Ro
Review №2

Other companies were not available until next week. My 45’ coach has to have a special wrecker to tow it. Mission Wrecker was the only one that could handle the job. From the dispatchers to the driver everyone did a great job. I’m telling my friends. Thanks.

Co
Review №3

Went through my insurance and mission towing took the job.I called asking if I had time to get breakfast and Velma on the phone was warm and welcoming said they will call when they are on the way. Arrived right when it was estimated even though they were short staffed. Got the vehicle promptly and dropped it off at my house right where I asked. Great workers.

Ch
Review №4

Hello I had my 2018 Honda Odyssey towed back to my house because of a flat rear tire, I didnt have a spare tire. When I had talked to the Dispatcher I had requested a flatbed tow truck. When the tow truck showed up it was a standard tow truck. I told the tow truck operator that I had requested a flatbed tow truck, and he said that it would be ok and fine that hes towed vehicles like mine all the time. I ask if he could put the tow dollies on the front or switch the front and back tire so it wouldnt be towed from the rear. His response was that anything he did extra that I would have to pay for it.. After the towed truck driver left, I decided to get back in my van and see if the dashboard was showing anything. Sure enough it was light up like a Christmas tree. There was 13 fault code on the instrument cluster. Said to myself now I have to take it back to the Honda Dealership to see what wrong.

it
Review №5

He was very nice and quick with the towing. Just took a bit longer than expected to get to my car but that was understandable since they were short on workers apparently and dealing with the aftermath of a crazy storm the night before

El
Review №6

The driver was clean in appearance and polite. He was an hour early and took the car to the shop as requested. Excellent service. Earnest did a great job

Li
Review №7

Thank you Mission Wrecker service for taking care of my vehicle tow. Chris was on time and picked up my car and safely delivered it to my maintenance shop. I would definitely use Mission Wrecker again for any service they provide. All service reps were very polite and showed genuine care in helping me. Thanks again!

St
Review №8

Hi there, who ever has a tan truck with the License LXM1606, the driver who dropped off your truck to the discount tires off of DeZavala and i10 did not care. He was arguing with one of the staff that he was just here to drop it off but the discount tire employee was trying to instruct him where to properly drop it off, the driver from mission continued to insist that it wasn’t his problem. He put no thought or care for your vehicle and that’s a shame. You would think after trusting these individuals to help you transport your car with two flat tires, that they would take better care of it. Lost a potential customer.

Ra
Review №9

Needed a tow the KW shop since my starter gave out and my truck didnt want to start tow truck operator pulled started my truck it started right up. He saved me a lot of time. Thank you so much

Sy
Review №10

Service Tech arrived within two hour window. Performed his task with ease. Great attitude.

Wi
Review №11

Our dealership uses Mission Tow as our default provider. I have called on them twice. Both times I had excellent service with great technicians to pick up our units. They clearly demonstrate towing companies can, and in their case do, graduate to offering and being committed to providing a stress free experience.Job well done.

Li
Review №12

Amazing company I heard about them a lot and now the time came to tow my tow truck with them I’m really pleased and thankful for them especially with the professional tow truck driver Daniel. Thank you so much for the fast fast fast fastest service. I didn’t believe the time when the driver showed up in less than 40 minutes when I set up the tow request!Thank you again

La
Review №13

Chris was outstanding .Great service,awesome attitude and patient.I needed that especially after the day I had.Thank you Mission WreckerLaura Valdez

Fr
Review №14

The driver showed up right on time and was very professional. He asked if I had any questions about the towing and then proceeded to verify the address. Once I arrived at the place of business he asked me to check the car and ensure it was ok before leaving. Excellent service!

Mo
Review №15

Kyle was friendly and professional. Came in and worked quickly. This teacher appreciated his promptness and his friendliness. Outstanding job! Definitely will remember the name of this company and recommend to anyone needing your services!

E
Review №16

The gentlemen that came out was great. He professional. Curious. Respectful. Great attitude. I would recommend this business to anyone. Thank you for a great job.

An
Review №17

Great experience! I needed my car towed to a local repair shop. Mission picked up my car around 11pm and brought it directly to the repair shop. They even texted me a picture showing that they had placed my key in the dropbox. Making sure my car was safe was a concern of mine and they went above and beyond to ensure I felt comfortable and at ease. They were actually the most professional towers I’ve ever had. It didn’t matter how late it was, they were kind and provided great service without making me feel like this was an inconvenience like other tow shops have made me feel. I would 110% recommend mission wrecker if your car is in need of a tow.

Ja
Review №18

They actually came quicker than expected. I was so pleased with the service I received from the dispatch and the man that completed the tow. They were very friendly and made sure everything was taken care of. It was an excellent experience working with them.

jo
Review №19

Bobby came on post in a storm day to help tow my car . Weather was crazy but he performed his job professionally and super efficient, saved my big trouble. The company coordinator made the time easier for me so I was able to make to the tow process on my off duty hours. I appreciate Missionary Wreckers promt following up and service as well as customer oriented business moral.

Me
Review №20

Had a really rough day and my car literally stopped working in the middle of the road. Geico roadside service sent these guys out and they were great! The driver called me when he got to my car and was very kind and helpful. I appreciated him being so understanding when I was having such a rough day! Thanks for your great service!

Jo
Review №21

Rex was very professional and helpful. I was able to get my battery jumped before he arrived but he provided very useful information on what to do to ensure my car was safe and ready for continued use. He was very through and professional. You’re in good hands with Rex.

Ry
Review №22

Great all around! I left a really positive review on Yelp also! I would recommend this company! First off, they were way more affordable than the (6) wrecker competitors by over $400. My truck broke down while I was towing my 5th wheel camper. Heidi was amazing at getting me the best price and scheduling someone to get me off the busy I-10 highway. Roland showed up, very cool and professional, and picked up my whole rig and got me off the highway safely and quickly. I wish him and his children good fortune in the future. Bobby came by in the morning on time and professional and got my truck to the repair shop. I wish the best for him and his family also. I was in a bad position that you can never plan for and this company took care of me when I was in need. I hope they see this and know how appreciative I am. Thanks again!

Ra
Review №23

The wrecker was on time, the driver was kind and patient with me. I would recommend their service.

pa
Review №24

This is the fourth time that I have used mission towing service and the second time that I got the driver named Logan. Service and speed and careful thought to detail Have been existent on each one of these times. I highly recommend mission towing for any towing needs and will continue to use them in the future for mine

Be
Review №25

Eli was amazing and fast! He truly was a super hero today!

Sa
Review №26

The tow truck driver, Joshua, was very courteous, understanding & took great care of my car. He realized that my car was kind of low & took appropriate action & care. The previous tow company last year did not. They damaged my entire underbelly coverings & sheared off bolts. It got expensive for them for the damage they did to my car for not paying attention to little details. Mission is awesome with just this one experience. If I have an option the next time that I will need a tow, I will request Mission Wrecker. Thank you for taking care of my car.

Gr
Review №27

Driver very professional and courteous… just had to wait over 3 hrs but apparently that’s just how it is.

Da
Review №28

Requested towing from my insurance app around 6:45 pm . When the service was requested it said would arrive in one hour. Personally thought it was a long time but what can you do when you need the service. Is 8 pm and the company says the driver is late and is going to take another 30 min. The 30 minutes pass and the driver is not there. I contact the dispatcher and she said she just requested the driver and it would be there in 15 min. 15 min pass and the driver contact me and said he just got the request sent and he will be there in 20 min. He did not arrive in 20 min. It took him about 35 minutes. By the time he arrives it was already about 9:30. I end up getting home about 10:30 at night. I going to assume that dispatch is the one to blame for such a long wait. Besides the super long wait and the driver was very polite and talkative.

BA
Review №29

Very professional & timely! 10/10 recommend 👍

Ma
Review №30

Velma was personable on the phone and made me feel comfortable with my car going to be towed to Gunn Honda.Logan, the wrecker driver was kind and knowledgeable. He offered to jumpstart my car instead of towing it. He had a great attitude and wanted to ensure I was satisfied with his service.

Tr
Review №31

David was amazing! This was the tow from hell and he kept his cool demeanor through the whole trip. His driving skills were excellent on winding, hilly and narrow 2 lane road pulling a 40’ motor coach. April from their claims department was also excellent. She was attentive and helpful. I would highly recommend this company.

Be
Review №32

Life saver trailer dropped off kingpin/5th wheelShowed up fast and got the job done 45,000lbs$250

Re
Review №33

Mission wrecker is trustworthy, and will let you know approximately time or delay, excellent service. Ive used them one other time and they are dependable. You know they are excellent if theyve been around at least 40 years that I can remember.

Je
Review №34

My towing was scheduled through Geico and I got a ride from my driver Ernest to my cars shop. He was one of the nicest most genuine people I think that Ive ever met, professionally and personally the man did an amazing job. If he is a reflection of the company as a whole then I would recommend them above any other towing service in San Antonio.

Do
Review №35

Bobby was very helpful. Got my car out of a difficult location, took good care getting on the truck and brought the vehicle and me to my house. Very responsible, kind and helpful. I would strongly recommend this company. Price was reasonable as well.

St
Review №36

Outstanding service provided by outstanding people. It was a bad situation at the wrong time of day but they took care of getting our car moved without damage! Thank you to the whole team. We are thankful for what y’all do!

L
Review №37

Very friendly and professional. Loaded up my vehicle carefully and it was delivered to the repair shop. Prompt service and excellent communication. Worked with me because my vehicle was in a gated lot.

Kr
Review №38

Dave was professional and friendly! He provided exceptional customer service. I also didnt have I wait too long!

Me
Review №39

I had a blow out at 5am yesterday morning on the highway. Mission wrecker towing came to the rescue within 20 mins of calling. I appreciated how caring both the dispatcher and the wrecker, Dillion we’re. My vehicle was towed with no issues. I definitely recommend using these guys. 💯 % satisfied with their service.

Ne
Review №40

I had the pleasure of Dylan being my tow driver. Caught a flat at Seaworld. Called them up he was there in 15 minutes. He’s about quality work done the right way and fast. He is such a good genuine guy, and super friendly and very personable! Highly recommend Mission and recommend you ask for Dylan.

El
Review №41

Eli came out...he was very professional and friendly...changed a super flat tire at my work at 2 am!..Thank you!

DE
Review №42

Great service. I liked the idea that even due to bad weather conditions, they still did thier best to get my car towed to the dealers. Very helpful with advice and courteous employee. Ask for Logan. Great young man and friendly.

Mr
Review №43

Great, friendly, fast service. Knew how to access our manual key and jump start our hybrid. Very satisfied! :)

Ho
Review №44

I was having trouble getting my car to start, so I called Mission Wrecker to get some help. Raymond arrived promptly and was incredibly helpful all around. He helped diagnose the battery issue I was having, as well as helped change the battery after I purchased a new one. I would absolutely recommend Raymond’s services and Mission Wrecker to anyone needing towing or vehicle assistance

Ja
Review №45

They came to change my tire from one vehicle to another. They didnt have two jacks with them, they didnt even have ONE jack or jack stands with them. Also, they couldnt even bother to make sure there was air in the tire. It turns out there was only 20 lbs of air in it. This is extremely unprofessional and could have had a bad ending if I hadnt checked it myself before leaving. Looks like u was more responsible than those guys.

Ro
Review №46

Logan was awesome. Tried to get vehicle working but transmission gave out. Needed to tow SUV to house from work location. Speedy service. Great job. Will use Mission again when time comes

Ba
Review №47

Ask for driver 450. He is AWESOME!!!!! Very professional. Will treat you AND your vehicle with respect and will explain everything he is doing and will do it in a non condescending way. Driver 450.

Ke
Review №48

No one wants to be towed,but when you need one......they are a life saver. Mission towing is our companies choice for towing service and this one reason why..... Joseph called to give me an eta. When he got there he was professional,helpful and engaging. Thanks Joseph for turning a bad day into a better day.Kent WahlCOOAAA AUGER

Ca
Review №49

Fabulous service! The driver had a challenge getting our auto out of a carport and down a hill with a curved driveway. He had to use some ingenuity but was able to devise a way. Our driver, Chris, went over and above to get our non-starting auto to the dealer for repair. Bravo Mission!

He
Review №50

Logan was awesome! He was able to get my vehicle with a dead battery in neutral and carefully get it out of my driveway with no damage to the car or driveway. He took his time and did an excellent job! We have a steep incline driveway and other tow companies have damaged my driveway and almost damaged my car. He had good thinking and was very successful in getting my car safely on his truck.

Ja
Review №51

Did a great job. Had them load a salvage truck onto a step deck trailer. Had it done in under an hour, were there on time and charged me what they quoted me.

Ma
Review №52

Operator Tony did a great job. Was proactive in calling me and in being very safe. He was very skillfull in his work and took great care of me and my car. I can highly recommend Mission Wrecker overall to take care of others as well!

je
Review №53

Was very pleased with tow truck driver. Was helpful and knowledgeable tried to help figure out problem. Was very pleased with service. Driver needs to be acknowledged for great service.

Ry
Review №54

I have a Tesla’s that needed to be towed to the service center. Joseph and Kyle came to pick up my vehicle, they were great guys, both were friendly, knowledgeable about towing with a Tesla and did a great job getting the car loaded without issue. It’s stinks that I had to have my car towed, but it was a great experience otherwise.

Ad
Review №55

This company gave an estimate of 90 minutes for arrival. Two hours in to the wait I decided to call and was informed there would be an additional 45 minutes until arrival. I waited another hour and called back for a status update. I was then informed it would be another hour to an hour and a half if everything goes smoothly. In all I waited 3 hours stranded befor I had to call for further assistance and have another service assigned. One of the worst experiences I have had hands down with any business. They lied to book the gig knowing there was no way they could accommodate. Please do not use these people.

Jo
Review №56

Raul was AWESOME!!!! He needs a big pay raise a cold beer and a bone in ribeye. The best by far. Thank you and thank you mission towing. From all of us at MVP!

Gw
Review №57

We were stranded on I-10 East and the San Antonio Police Officer Rodríguez phone this wrecker service and they came out within 20 minutes. Felipe Castillo was the wrecker service driver and he went beyond his call of duty and helped us find the spare tire on this Chrysler Town & Country and helped us put it on the car! Our Van was in a real bad spot after we pulled off the hwy with a damaged rim and shredded tire after we hit a sinkhole on I-10 East. Felipe Castillo is a blessing to his company! We are grateful for his help!

Jo
Review №58

It was worth the wait!!!Logan helped me by even finding the problem to my minor repair. Most tow truckers won’t care enough to ask you to pop the hood but the problem was very obvious right on top near my water pump it was a busted water pipe. Logan gave me peace of mind as too what was wrong. My mechanic will be fixing the repair. It took a while to get to me but Logan called me that he was on the way I was never in any danger so all I had was time. Mr. Owner please keep Logan on the job it shows he has a passion for people and that’s huge . God bless you Logan and remember to keep the faith!Proverbs 3:5

Dh
Review №59

Best Customer Service ever. Raul the supervisor was best and so professional.Hooked in less than 30 mins. Best tow guy RAUL.

1
Review №60

The tow truck drivers Chris and John were extremely professional very technical and was very safe and considerate. I drive a special vehicle and they took great care to preserve it I cant thank them enough. I would use them for any kind of towing service. I liked the fact that they showed up on time and I scheduled a pickup time two days in advance and they did a right by me which is something that seems to not happen very much these days. Thank you mission wrecker service

So
Review №61

The gentleman that changed my tire was right on time and very professional. He changed my tire quickly and efficiently. Great job!

St
Review №62

They made my towing experience easier than expected. Driver was on time. Courteous, professional. Treated my vehicle like it was his.

Fr
Review №63

The driver was great, I wish I could remember his name, but under the circumstances my mind was somewhere else. He showed concern wanted to know if I was okay and he got me where I needed to go. You cant ask for any better service than that, so thank you.

Sh
Review №64

Wade was awesome. He was on time and pleasant the whole time. He made sure our car started and explained what was happening every step of the way. My son and I felt very safe the whole time. We would definitely choose Mission again!

Yo
Review №65

The driver was professional and courteous. Well mannered and new what he was doing. He took good car of my vehicle. Great job

Ch
Review №66

Very friendly and professional driver. Pete knew what he was doing and is very knowledgeable of big trucks. He works quickly and diligently. Thank you for your service.

Sa
Review №67

The technician was amazing! I was on the side of 410 with no shoulder and terrified another car would hit mine while I was stranded. Mission Towing was there within 20 minutes, he changed my tire in 3 minutes flat, even with locking lug nuts! Then he followed me to a gas station and put air in my spare because it was low. Thank you!!!

Ma
Review №68

We had to wait about 2hours at the zoo parking lot, but once Lou got there, he was courteous and very helpful. He changed the tire quickly. I had my grandkids with me and he surely saved the day!

Ri
Review №69

Driver did a good job of explaining the process, verifying where my truck was being towed to and didn’t rush getting my truck on the flatbed and securing it. I also appreciate that Mission accommodated my request of towing my truck on a flatbed. I would definitely use them again.

Ac
Review №70

After being stranded on 410 for 6 hours because Shield Towing who promised me they would be there within the hour of my car breaking down failed to show up we called Mission and they were there within 30 minutes were 100 dollars cheaper and a lot more professional and courteous! I would definitely recommend Mission again and again!

Ja
Review №71

We are so thankful to have Mission Wrecker Service help us tow our car out of the mud. It was a difficult situation, but they did an excellent job, and went above and beyond to help us. I would definitely use their service if needed in the future.

Ch
Review №72

First-time needing a tow. They made sure I felt safe. Very professional, respectful, timely, and friendly from the time I made the initial call till we reached my destination. I highly recommend Mission Wrecker.

Am
Review №73

They handled everything from start to finish. Alternator was bad, so they had to jump my car and put it on the lift. They did so while carefully handling my vehicle on pick up and drop off.

Vi
Review №74

The tow operator showed up on-time and also called ahead of time. He was very professional took care of my vehicle when putting it on the truck. Great Service!!

ch
Review №75

Logan was excellent! He was extremely helpful and efficient. This is the 3rd time using mission and I will continue to rely on them for all my towing needs. Thank you

Ed
Review №76

Joseph was very professional and friendly. He took extreme care in loading and securing my vehicle. I appreciate the level of detail and effort Joseph made to ensure we were satisfied and our vehicle was safely transported. Thank you Joseph!

Cr
Review №77

Amazing Service!!!!! I hope you get to experience the Amazing Service I Experienced, I Went from being so Stressed Out To Feeling Calm, This (Employee) Company Was Very Professional and Made Me Feel That Everything was Going To Be Ok and after They Changed my Tire and I got to The Tire Company, Everything was Ok, just like They Reassured.Thank you For Helping Me During Such a Stressful Moment and Calming The Situation. If I Could Rate Higher Than a 5 Star it would DEFINITELY Be a10 STAR SERVICE

La
Review №78

Spend almost 2 days looking for my vehicle after an accident because they refused to tow because of fees which GEICO pays for. Driver did not communicate that with anyone until almost 2 days later. I would absolutely not recommend.

Jo
Review №79

Arrived ahead of schedule and called to notify. Very helpful, friendly, and professional. 5/5 stars. Would use again.

ch
Review №80

Mission Wrecker has always been there when I needed a tow service. They are extremely prompt, courteous and efficient. I would never use another wrecker service.

Gw
Review №81

They towed a non working RV over 100 miles for me. They were extremely helpful and delivery went smooth. Price was reasonable.

An
Review №82

An appointment was scheduled for a pick up for 1630. No one showed up to pick up my car. Not happy.. SMH

Ce
Review №83

David came very quickly when my car wouldn’t run. He was professional and yet so kind. He was careful putting my car on the bed of the truck. I was so happy that he came within the hour of calling. The service was great.

re
Review №84

On time... Did a great job... And they took the car straight to my mechanic..Thanx Guys!!!

Sh
Review №85

On point courteous... Very down to earth driver/technion

Va
Review №86

Great service, very friendly, the wait time was Minimum. Joseph was very helpful, I would recommend this to anyone. Thank you so much

Cj
Review №87

I needed to send my SUV to a United Collision on Fratt Rd. Cause the owner Luis takes care of his you and your vehicle. So I used my insurance co. and they send you guys. I was very impressed, very professional and y’all came before the hour, thank you. I will use y’all again.

Ju
Review №88

Knowledgeable about towing a 40’ diesel pusher. Very pleased with all steps taken to tow my RV.

Ma
Review №89

Great Professional Service! Arrived 20 mins before the estimated time of arrival! Courteous and Knowledgeable! Thanks ☺

Al
Review №90

Super professional and helpful. Very funny and easy to talk to. Definitely recommend.

Ja
Review №91

Had serpentine brake on the way back from Austin at 1:00 in the morning hauling equipment called four other tow companies and they either didnt answer, took to long, or too expensive. Called mission towing, Rick was very professional and concerned about my situation sent a flatbed out in 30 minutes loaded up my 4x4 dually and got me to where I needed to go and the tow truck driver was very professional and knew exactly what he was doing and was changed a very reasonable price. I highly recommend mission towing to everyone. Thanks Mission for saving the day.

Ma
Review №92

I forgot the guy name but he was very friendly and professional, answered all my questions that I had.

Da
Review №93

Quick, super friendly, got the job done! They came as roadside assistance through my car insurance, so cant speak to cost.

Da
Review №94

Mission wrecker has an amazing staff from dispatchers to the truckers. Professional, polite, friendly and extremely competent. They will be my go-to for every towing or heavy equipment move!

Mo
Review №95

Great company, very timely and at a great rate have used them plenty of times and if need be will most definitely be using them again.

Ca
Review №96

Tow truck got there MUCH quicker than reported. Driver friendly and helpful.

Tr
Review №97

Joseph was very professional and informative on my battery issue and even gave some pointers on how to prevent further terminal corrosion. He got to me in the time that was quoted and got the job done quickly. Thank you!

Ki
Review №98

They didnt want to help me as i was stranded on the side of I-10 on a friday night and i live 3 hr from where i was stranded

La
Review №99

Mission came for my vehicle in less than an hour, and the driver (I regret that I don’t remember his name) even called me three times: once when he was on his way ( I had to leave my car behind), once to ask me what was wrong with it, so that he did no further damage, and once more to let me know that my car was on my driveway. He positioned it perfectly.Thank you, Mission, for being there on a Sunday evening for me.

Ba
Review №100

No problems at all. The operator was good, rig was clean inside which made for a nice ride. Good service all around

Information
53 Photos
100 Comments
4.8 Rating
  • Address:5042 Service Center Dr, San Antonio, TX 78218, United States
  • Site:https://missionwrecker.com/
  • Phone:+1 210-341-0333
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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