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BlueStar Air Mechanical Inc.
11092 Lee Hwy Suite B102, Fairfax, VA 22030, United States
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BlueStar Air Mechanical Inc.

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Ki
Review №1

TL;DR — amateur hour, stay awayPrima Donna plumber who wouldn’t clean up after himself tracking water all over the house. Made it clear through facial expression/ body language/ snide comments that he didn’t like us taking 90 seconds to clean what he should have. Didn’t drain old hot water heater completely because he was in a rush. As a consequence, it was so heavy that he had to use a dolly to get it out denting hardwood stairs in the process. Hooked up hot and cold water lines to the new hot water heater backwards. We had to point that out to him. Charged us extra to move pipes since the expansion tank would not fit. Even though that was out of scope we accepted the additional charge because we had no other choice. In the process of reversing the hot/ cold lines he jarred the copper lines on our boiler so violently that we thought he might destroy the integrity of our other copper-solder connections. The resulting angle of the hot/cold fix was so bad you could see the stress on one of the 90 degree elbows. He was prepared to walk away thinking that was fine. We insisted that he take out a section of pipe to reduce the angle. He attempted three different times to solder wet copper, which, of course, never works. He ended up having to use a Shark Bite, which he should have used to begin with. Lastly, when we asked him how often the anode rod should be replaced he looked at us like he had no idea what we were talking about ultimately telling us that should be every four years (correct answer is two or more often depending on the quality of your water, according to the manual, which he handed to us). There are a lot of good plumbers in this area— choose wisely. Hope this helps.

De
Review №2

BlueStar Air Mechanical Inc is a great company. I have used them 3 times. I had duct cleaning last week and had a great experience. The two techs arrived at the time window I was told. When they arrived they explained the whole process as I had never done duct cleaning in my home before. I will be sure to use them again and will definitely be calling them this summer when my new home is ready. The other two times I have used them were for HVAC problems. I called the owner since he is a long time family friend. His team quickly responded and called me right away to schedule the service. I have no complaints and recommend BlueStar Air Mechanical to anyone.

Ka
Review №3

Danny was able to squeeze us into Blue Stars full schedule, John was professional, thorough and took ample time to diagnose, discuss and then repair the problem. Danny called before visit to better understand the issue, and called after to see if everything went ok. We highly recommend BlueStar! Thank you Danny and John!! -Kerry Stoner

Tr
Review №4

Fantastic work done.Neat and clean job. Would highly recommend their services.

Br
Review №5

BlueStar did a fantastic job, and the technician that came out, John, was awesome!! He was very friendly, polite, professional, and knowledgeable. I bought my condo within the last year, and this was the first time Ive had the HVAC professionally serviced. John found multiple things that the previous owners and servicers who installed the unit had done incorrectly, and fixed them all on the spot, and gave several helpful recommendations. The price for the service was very reasonable. The customer service rep, Lynn, was also very friendly and helpful, and was flexible in working with me on scheduling. I cant say enough good things about the experience. Thank you all, I will definitely be in touch for any future service needs! :)

Ry
Review №6

The best prices and amazing Service! My heat stopped working for a few hours yesterday, but I was eventually able to get it to come back on. I put in a request for maintenance to hopefully avoid losing heat in the middle of winter again - and received a response in just 9 minutes to schedule a next-day appointment. Diego from BlueStar was able to come out at noon today and check it out. Unfortunately the heat stopped working again around 2, but Diego was able to come back and get it working again around 3:30! AND BlueStars service prices were about 30% lower than the quotes I received from other companies in the area.

Sh
Review №7

This is my third year as a client with Bluestar. They replaced my old facilities (HVAC & water heater) with new units last year. As long as we are in the DMV area, I will continue to be a client with Bluestar. Their service, professionalism, punctuality, quality of work, communication, responsiveness and affordability is A+. Each Bluestar person who has come to our home has been warm and friendly. The team has taken the utmost precautions for the pandemic and I felt safe (I have a 1 year old) with them in the house. Highly recommend.

Ka
Review №8

Dont think I can give a more glowing review than five stars all across the board. From the owner, to the technician, to the main customer service person, Lyn (especially Lyn), a very friendly staff which delivers a high quality of service at a reasonable price. The flexibility in accommodating customers needs, focus on workmanship rather than when theyll receive payment, and other aspects of their customer service are absolutely unparalleled. If all other businesses behaved like the Blue Star team, many online businesses such as Yelp and Google Reviews etc. would go out of business or be redundant (since everyone would be getting 5 stars across the board).

No
Review №9

I have several experiences with Blue star mechanical, all have been great, ie, tstat check up, installing a whole new system at a renovation project, checking dryer vents and maintenance.I have meet several installers and technicians from blue star and they all have been very profesional, knowledgeable and always explain everything that was done or needed.i highly recommend Danny and his team at Blue Star Mechanical

S
Review №10

From the initial phone call to job finish I was very pleased with Bluestar. Quality work and very reasonable price. Danny and Diego were great. I would definitely recommend Bluestar for any HVAC job.

Sh
Review №11

I had a great experience with Bluestar they changed my floor vents to the ceiling on 2 levels by rerouting my HVAC system through attic. It was a pretty big and complex job . They are very professional and experienced I am very happy I chose them. They explained everything to me and were happy to answer all of my questions along they way. Very efficient had 4 guys on the job Even worked on a Saturday. You will not be disappointed with Bluestar best prices and work you can trust. I will be using them for all my HVAC maintenance needs in the future.

Ro
Review №12

Excellent Service by John Borromeo - Very pleasant and professional - Determined the problem and got it fixed quickly! - Id hire them again without hesitation.

Vi
Review №13

BlueStar is very responsive and provided very reasonable A/C replacement quote. I got their info from our neighbor. We are very happy with the service. Thank you

Be
Review №14

We recently had our furnace/ac replaced by BlueStar Air Mechanical. Were pleased with how the system is working so far, but the customer service hasnt been the best.- They gave us a 2 hour window (8-10am) for their arrival, but didnt arrive until 10:30 and didnt communicate with us to let us know theyd be arriving late. This was the least worrisome mishap.- Their measurements of our HVAC closet were incorrect so the equipment they told us theyd install didnt fit..- When replacing our thermostat, they left dark marks/fingerprints on the wall and didnt bother cleaning it up.- They didnt bring all the equipment necessary for their scheduled day-long time slot, so my husband and I had to cancel our weekend plans so they could return and finish up work that should have been done in their first eight-hour appointment.- They left a few deep/permanent scratches on our floor.We called the main office to complain about the above items and they gave us a slight discount, which was a kind gesture - BUT - its not even enough to get someone out to replace our floor.So, moral of the story is that they installed a new system which was of good quality, but they didnt do a good job AT ALL proposing a remedy when they messed up. My husband and I are both architects, so we understand how to work with contractors and make a project run smoothly. Were also generally pretty easy-going and understand how to make a project work when initial ideas/design arent going as planned. This has been a terrible experience. Would not recommend BlueStar Air Mechanical.

Mi
Review №15

Great service and people! Everything about the process was quick and easy. They were able to come out and do the estimate (while providing a discount none the less) and even dropped off a portable AC unit for us to use until our unit was installed. It was literally a 24 hour turn around from the estimate to work completion and they did a great job! Thank you so much! Ive already recommended Bluestar to my family and a friend and will use them again in the future.

Du
Review №16

Furnace ignitor recently went out and with two little ones at home I wanted to be sure to have the defective part replaced in a timely and professional manner. Upon the BlueStar mechanics arriving to my residence on time, they were true professionals - wearing booties before stepping into the residence. Not only did they take the time to address the ignitor issue, they also explained the furnace system as a whole, pointing out other aspects of the furnace that may need addressed in the near future given the current age of the furnace. I consider myself having high standards and BlueStar definitely met them. Lastly, would recommend them to anyone in the Northern Virginia area needing heating/cooling services as I will definitely be using them again.

Ri
Review №17

BlueStar Air Mechanical were so easy to work with on my broken air conditioning system. They took the time and energy to repair only what was needed. They did not try to sell me something I didnt need. Theses are value people. They were very professional about the social distancing. Thank you

De
Review №18

Great Service! Danny and his tech installed a new furnace, evaporator coil, and A/C unit in less than a day. Very professional and knowledgeable. All the options were explained thoroughly and no question went unanswered. This was done after walking with me through the entire house to understand my issues. BlueStar Air is highly recommended!

Ki
Review №19

One of the best Hvac company in DMV area. I did refer a few friends to them and received 100% satisfaction.

Jo
Review №20

Friendly, courteous service. Good value.

Ta
Review №21

Thank you so much for your professional services. The BlueStar Air is always my first call for years. Especially, Danny, quick respond, accurate fix up, neat and clean service, always care and smile with his works. BlueStar Air doing a wonderful job for all Heating and Cooling System in my house. It works better than we expected, we have less allergy since. I definitely recommend BlueStar Air to my relatives and friends. Thanks again for all your hard works and services.

Ge
Review №22

BlueStar Air Mechanical, Danny and Diego came to my rescue as I was getting a new roof (shingles) installed on Friday. On Monday, I called the company that installed our furnace, but they no longer did residential work. I called BlueStar because of the positive review comments on Tuesday afternoon. I explained my situation and Danny said, he would do his best to help me out. Diego came to my home and took measurements on Tuesday evening. Wednesday was Veterans Day and I worried a little if they would be able to find the right ventilation piping. The curve-ball came when the roofing contractor called Thursday at noon, and said they wanted to start this afternoon. I called Danny and told him the situation and he said they had just located the correct ventilation piping in Maryland and it would be in his shop a little later and they would be able install it that evening. They did a fine job and my roof looks wonderful. I will call them of my next project and I highly recommend BlueStar Air Mechanical. Yours truly, Gene R

Ro
Review №23

The service I received from Blue Star Air was beyond exemplary. Our A/C broke a few days before Memorial day weekend and we had a party scheduled. Danny came out on Friday morning and examined our system, provided a quote, and was all around extremely professional.We got lucky and the technicians were able to come out the next day (in time for our party) and install a brand new heat pump. They were also extremely professional. They protected the entire walking area with plastic so they didnt damage the floor. They worked diligently to replace the unit, cleaned up all the trash at the end and w we were very happy with the service they provided.I would strongly recommend Blue Star Air to anyone looking to have mechanical work done.

An
Review №24

This company is great. I had them replace my entire HVAC system. They gave me a very reasonable and competitive estimate and also did a great job with the installation with no hidden extra costs or anything. Highly recommended!

Se
Review №25

Words can describe how awesome the BlueStar Air Mechanical Inc. did with our new heating system. We owned our house about 20+ years. Our heating system was pretty old and unstable. We took Mr. Ruizs professional advise to replace our whole units. The professional and friendly service is A+. Me and my wifey are very satisfied with the work that Mr. Ruiz and his team done. BlueStar Air is professional, courteous, competitively priced, prompt and talented. Thanks for the excellent work. We have enthusiastically recommended BlueStar Air Mechanical Inc. to many of our business associates and friends. Thank you!

ma
Review №26

I had them for indoor unit and heat pump replacement.The work was done efficiently and on time with reasonable price.I would definitely recommend BlueStar for anyone who needs AC service, repair, or new Installation.

Da
Review №27

The guys at BlueStar are phenomenal! Great customer service, followed-up with me after hours, and stayed in touch with me until they ensured everything was working perfectly. Ive worked with BlueStar on a couple projects and will continue to use them for all my heating and A/C needs. Great company!

Ki
Review №28

What a professional and knowledgeable the BlueStar Air Inc is, we are fully satisfied the work they did for us not long ago. High end product and extremely efficiency especially friendly. Id rate 5 stars for their customer service. Thanks for the tremendous work and I am highly recommended BlueStar Air to everybody

Al
Review №29

The service I received was EXCELLENT! The technician was able to come out the same day I called. HE was fast, explained everything to me and most importantly he fixed my air. I would highly recommend BlueStar and would use them again if needed.

No
Review №30

It is rare in this day and age to find a company that delivers great consumer experience. BlueStar Air is indeed one of those rare companies! From my first experience a few years ago till my most recent, a few days ago, Danny has delivered superior service. The quick response and attention to detail makes Danny and BlueStar my first call! Theres a peace of mind I get when I call Danny...I recommend you do the same!

Ol
Review №31

Prompt service and quality work. All the issues with my current AC were clearly explained and options provided. No pressure to perform any work, no scare tactics. Danny provided me with price estimate, arrived on time, finished work on time, and left my house clean as nothing happened. I got my new HVAC installed just ahead of a heat wave, so Im a one happy customer.

Gl
Review №32

Met the representative at the property to receive a proposal for a new HVAC and duct work. Representative said job was too big to estimate in his allotted time and must come back to take more measurements. Representative said he would get back to me in a couple of days. Never heard back from them with any pricing. Guess they are not interested. Would have been nice if they had just said so.

Se
Review №33

Excellent service! Our AC stopped working during hot weather outside - 94F and it was 85 inside. We called BlueStar Air and Randehl arrived shortly. He was very efficient and friendly. Most what I valued is his honesty - there was just a minor issue, he said, which was fixed right away. Since we have an old AC, Randehl advised us on checking the whole system thoroughly and provided his recommendations. Good price and great service!

sh
Review №34

We are customer with BlueStar Air Mechanical Inc. for last two years. We think their service is good. They response the service call quickly and come in time, and the price is very reasonable and fair. We like to recommend this company to our friends.

Kr
Review №35

BlueStar was recommended by a friend, we are new home owners, and the first day we moved in to our new house, we managed to busted the water heater pipe. as never owning a home we didnt know what to do, i call them, Danny was amazing, first he even walk my husband thought about what do to! and he sent he crew over the next morning, Diego was the guy who came over, he work efficiently, and fix the problem and also recharge our AC to get it ready for the summer, Danny was great on quoting the price, theres no surprise. also right on about what needed to be fix. and this is important to me. they were professional and knowledgeable. i highly recommend them to everyone.

Hi
Review №36

Danny is the best heating and A/C installation and service person I have every worked with. He was always accurate with his arrival times, gave me excellent advice, and a great price. He does the warranty registration for you and just does a great job overall. I wont be using anyone else for any of my heating or cooling issues.

Al
Review №37

My water heater was leaking and needed to change quickly. I went online and found BlueStar Air Mechanical. After I read the reviews on Yelp, I decided to call. I spoke to the owner, Danny. He was extremely helpful and very knowledgable. I was amazed on their work. The head plumber, Alfonso was very detail and extremely professional. I would definitely recommend them to anyone. I could only say, job well done!

La
Review №38

Extremely professional. Fair pricing and completed a big job ahead of schedule. Ive lived in Northern VA for 10 years and FINALLY found an AC/Heater company whos earned my repeat business.

Ri
Review №39

When I was moving into my current house, I called these guys to come fix the piping system. They did a wonderful job for they managed to fix all the leaking pipes. These guys are really skilled. You guys should really try them out.

Br
Review №40

The service was excellent. They gave me different options and explained me each of them. They did the job in one day as they promised and cleaned everything before leaving. the installer guy was very professional. I definitely recommend them to anyone.

To
Review №41

Went the extra mile to ensure my AC was fixed and working during some very hot 90+ days. I felt so comfortable that I just gave Danny a key to my house to let himself in and do any work when he returned with the part he had overnighted. Great service and very professional.

Zl
Review №42

I am ecstatic about the service and the installation provided by BlueStar. The system replacement was done quickly and quietly. The customer service and installation was professional all the way. I am recommending BlueStar to my friends and neighbors and have no problem standing behind the company.

He
Review №43

I needed service at two townhouses ( rentals) and my own home.They found a problem with the system at my home but solved it efficiently.The THs went without a hitch and Danny honored the special advertised price .I will call Blue Star again !

Ka
Review №44

From sales through installation, the BlueStar team did an excellent job. No hard sales tactics, and they offered competitive pricing. As I was without heat, Randehl saved the day when he loaned me a space heater until a new Carrier HVAC could be installed; no other service cared about the urgency of me getting my heat back and functional ASAP, but BlueStar did, and they began installation 48 hours after I signed on. Danny oversaw and commenced the installation, handing off the baton to Jose who did a superb job as well. Excellent team. Highly professional. Courteous. I am optimistically hopeful that their top-notch level of service will continue when they perform their biannual maintenance checkups.

Se
Review №45

Bluestar Mechanical is not only the best HVAC contractor I have hired, it is the best contractor I have hired, period. These folks are are hard-working, professional, and courteous. They listened carefully to my requirements, then proposed a solution that met those requirements better than my own solution did. They provided quality components and excellent labor, promptly, at a very reasonable price. I cannot recommend them highly enough.

Am
Review №46

Great service and at the best price. Got several quotes and they were the lowest and did a great job. Would hire them again.

Mi
Review №47

Danny provided the excellent service and price. Definitely will refer to friends. Excellent work, Danny.

Pi
Review №48

Bluestar is an awesome company i call them on Monday to check my 30year old furnace that have give up on me,they give us a great price and replaced it the very next day.overall great experience their technician Diego and his helper perform a great clean jobDanny was had a fast and great response.we will be recommending Bluestar Air to our friends.

Be
Review №49

I have rented old homes for thirty years and Blue star has delivered on all levels. Price, service, knowledge, honesty..its all there. Thank you Danny.

Le
Review №50

We contacted five contractors for HVAC replacement; most of them were interested in selling us equipment, especially equipment we didnt need. BlueStar was one of two companies that spent more than 10 minutes analyzing our existing system and made recommendations based on their analysis. Danny from BlueStar discouraged us from buying the more expensive equipment because our duct work would offset any benefit from the upgraded features. Further explanation and a Google search backed up his analysis so we were convinced. He also suggested moving our thermostat as well as replacing our 20-year-old vent cap with a much more efficient and less obtrusive one. All that was included in a very reasonable price; although price wasnt our sole reason for choosing BlueStar. This company is responsive, thorough, and competent. We are very happy with our decision and our new system - highly recommend BlueStar!

Ca
Review №51

I have nothing but great things to say about Danny Ruiz & his team. I called BlueStar to see if I could get a cheaper quote to replace a warrantied coil (which went bad at only 5 years of age), & even though he doesnt typically work on Trane systems Danny not only did all the leg work & set things up with Trane to get a replacement coil but also did the repair/replacement work for several hundred dollars less than the original quote I received from another company. Diego, the technician, was very nice and professional, and completed the job in a timely manner. I will definitely be recommending BlueStar to all my friends!

Ru
Review №52

Danny was extremely quick in his response to my situation (dead heat pump). He didnt try to sell me anything that I didnt need. Knowing that I am probably one of the more frugal customers and that I did a ton of research before having my unit replaced, he worked with my concerns and was very patient with all my questions. His price was fair and the work was done quickly, professionally, and cleanly. My yard was a muddy mess after the rainstorms, yet he and his helper, Diego, did not track a single bit of mud into my house. In fact, they took their shoes off EVERY SINGLE TIME they entered any door. Also, they were constantly working, even worked through lunch. I would recommend BlueStar Air in a heartbeat.

Do
Review №53

Danny and his crew were fantastic. They were quick, responsive, and had competitive pricing. I was very impressed and will be recommending Bluestar Air to friends.

Ti
Review №54

One word, Fantastic! Love it, Danny was timely, professional, provided genuine and honest recommendations for a new system install. His price was fair, and most importantly, provided excellent services.

Ro
Review №55

Good service and quality work. Definitely I will call back in any AC emergency. Thank you BlueStar Air Mechanical Inc.

Si
Review №56

Danny and BlueStar team did a great Job replacing my AC unit. They were professionals and details oriented.I am Satisfied with the service they provided!

Gl
Review №57

Bluestar was extremely responsive to our initial inquiry about replacing our AC and furnace units. A representative came to our home to discuss our needs and to offer alternatives. We reviewed a range of options and the pros and cons of various models specific to our townhouse. Once we zeroed in on equipment choices, we compared their upfront cost estimate with other vendors options and found Bluestars estimate to not only be lower than other comparative quotes, but the equipment grades & ratings were higher, and the available installation date much sooner than anyone else. We chose Bluestar and they followed up right on schedule. The installation crew was top-notch, the equipment was installed very professionally, and everything was thoroughly tested before job completion. Throughout the process the technicians explained what they were doing, how the equipment functioned, what minor modifications they were making to ductwork in the furnace area and why, and they answered every other question we had. There were no surprise cost increases due to the actual installation work. They stayed true to their original estimate. Were very pleased with the outcome and would highly recommend Bluestar as a trustworthy HVAC business.

Ch
Review №58

Fast and professional service. Great price too, we highly recommend!

ja
Review №59

Honesty, Efficiency,and technical know-how are all top in Blue Star. Mr.Diego is wonderful and is now my favorite mechanic. I will recommend them for sure.jayaram pillai

Ro
Review №60

WOW^100!!!!! You will NOT find a better company…I 200% guarantee it!!!!Background: New-born baby just arrived to our home, heat-wave, in-laws in town, 5 grown adults and 16 month old crammed into a 2 bedroom condo, and our HVAC & refrigerator just died…and I’m out of town on business travel…when it rains- it pours.We already had two contractors do a walk-through plus estimates and BlueStar was the last vendor. I randomly picked them via google search and they were a Godsent!!!Without asking any questions/walk-throughs etc, Randehl’s immediate concern was the temperature of the house especially b/c of the new-born baby and how crazy/uncomfortable my family looked sitting in a 88 degree house! His first step was to pump “whatever-whatever HVAC stuff” into the unit to cool us down and offer immediate relief for a day or two…we had a 10 year old unit and the coils were leaking.Unknown to me at the time, he didn’t charge us a dime. He was more concerned with our well-being and not jamming proposals in our face & trying winning the business. You rarely rarely rarely see that with today’s businesses!!! Bluestar’s vision & mission statement should be THE blueprint for all businesses to follow!Not only did BlueStar beat everyone’s price but my out-of-country in-laws were extremely impressed with Randehl’s professionalism and his thoughtful/caring/very considerate/genuine/ over-the-top attitude!!!Installation day – the entire process & crew was seamless and professional from start to finish!!! To this day, I have no idea how/why I came across their profile or what made me choose them but someone was definitely looking out for my family. I’m a customer for life and already referred them to all my friends & neighbors!!!!!Thank you Randehl & BlueStar Crew – you’re the best!!!! Thank you!!!!

Al
Review №61

I am SO grateful I decided to get another opinion for my AC unit and found BlueStar Air Mechanical on Yelp.TLDR: I messaged them on Yelp and they gave me a quote the same day, promptly scheduled my appt, came out and fixed what I identified from a previous diagnostic then explained to me how the main issue was misdiagnosed, cleaned my unit, did some additional routine maintenance and gave me an air filter, all for a FRACTION of the price everyone else quoted. The level of professionalism and courtesy from everyone I spoke or worked with at BlueStar Air Mechanical was top notch and I HIGHLY recommend them. I’ve already marked my calendar to call them again for future routine maintenance and I’m recommending them to everyone I know in the area.When we turned on the AC, the air coming from the vents wasn’t cool. I found a coupon for a company to come out and do a diagnostic and they identified 3 things and offered to fix them for nearly $600 on top of the cost of the diagnostic. I hopped on Yelp and messaged 4 companies requesting a quote for the 3 issues. 2 companies responded that they needed to come do their own diagnostic and wouldn’t give me a quote over the phone. 1 company called me and quoted nearly $1000 to fix the 3 things, + their pricey fee just for coming out, + more costs if the unit needed freon and chaching, chaching, chaching...in the midst of all those messages I had a couple quick responses from BlueStar Air Mechanical with a quote that was a fraction of the price from the original guy and appointments to come out within the next two days. I called and spoke with a lovely young lady to schedule my appointment and I was all set.Fast forward to my appt on 8/10/2018. I live in VA and was running late from a client in DC. I missed all the phone calls from the Technician who was already at my house. I called BlueStar Air Mechanical and that same lovely young lady told me the appt window was mine and the Technician would wait for me. He absolutely did and turns out my Tech was Randehl, the owner of the company! I told him the 3 issues and he went right to work looking over my AC unit outside and checking on things inside. Then he schooled me on the actual issue (turns out the original guy didn’t tell me the whole truth) and taught me a thing or two about drain lines, emergency switches and drain pans. Thanks Randell. Because my unit hadn’t been serviced in ever, he handled the 3 issues, cleaned my unit, did some additional routine maintenance, gave me a new air filter so I didn’t have to go out and buy one and STILL only charged me a fraction of the quote from the original guy. Oh and the lovely young lady who helped me schedule the appointment, she’s Randehl’s niece!If you’re on the fence about who to hire for your HVAC or water heater needs and skeptical because BlueStar Air Mechanical has soooo many great reviews, do yourself a favor and just call them. Ask for that quote and give them a chance to come out and prove they deserve every single one of these stars and then some. I’ve already marked my calendar to call them again for future routine maintenance and I’m recommending them to everyone I know in the area. Thanks again BlueStar Air Mechanical for saving my family and my 2 pups from the heat!

Cl
Review №62

Great service! They are very knowledgeable and helpful with everything. Highly recommend!

Bi
Review №63

Great service - very timely and conveniently. This thermostat change went very smoothly!

Mi
Review №64

10/10, two thumps up, Five stars rating best company to contactIssueMy AC went out in my house while trying to install Nest Thermostat Sunday morning. I called Bluestar Air after reading reviews from other customers and I wasnt disappointed. Danny spoke to me over the phone and was very polite and was more than happy to setup a same day appointment.AppointmentWhen Danny arrived he was very polite and treated my home like his own. Took his shoes off had everything he needed with him and quickly got to work. It took him less than 2 minutes to find the problem and less than 10 minutes to fix what I messed up.He showed me the steps and showed me what he was going to change and also provided some very helpful and cost saving advice for the summer months. He also checked my AC unit free of chargePricingYou cant beat the price for the service Bluestar Air is going to provide.

Ne
Review №65

Have lived in metro Washington for 30 years and could not be happier in finding Blue Star to handle the replacement of my 18-year old HVAC system. Received four competing bids from Top 10 Yelp-reviewed HVAC companies and Blue Star blew the competition away. In addition to providing a very fair price, my personal interviews with Randehl and Danny clearly demonstrated that these guys know their stuff... its all about quality installation and 5-star customer service. Diego and Walter provided the installation expertise to a job that was tricky to say the least (attic location, tight space, reconfigured components). On top of that, these two techs were so friendly and patient in answering my many questions about this new system. Not only do I now have my HVAC guys, Randehl has set me up with other locals to handle my plumbing, electrical, siding and even power-washing needs. He seems to know everybody and has staked his reputation on his recommendations -- Priceless ! Remember the name Blue Star. You will NOT be disappointed....

Gl
Review №66

Great work, great follow-up, great prices and they do what they say.

Ro
Review №67

I was lucky enough to have someone refer me to BlueStar Air Mechanical when my AC started acting up. The home warranty company confirmed that it was busted, but their mechanic was unreliable.After contacting a couple of other companies and having high quotes, I contacted Danny at BlueStar. The next morning (on a Saturday, nonetheless) I met Rhandel who quickly gave me a quote to replace my HVAC system (furnace and condenser). Rhandel was very nice and thoroughly explained my options.My home has two HVAC systems, so he also added a quote for the second system (which was on its last legs, too). The systems recommended were upgrades to what I had (increasing 1/2 ton on each system). To accommodate this, BlueStar included extra ductwork for me so that my house could accommodate.We met on a Saturday, agreed on a price on Monday, and everything was installed on a Thursday. They sent two crews and these guys worked hard for 12 hours straight to make sure both units were completed that day.I was very happy with their pricing and service. I have already recommended them to people I know in need of HVAC service.Pros: Pricing, options, promptness, service.Cons: 3% surcharge for credit cards

Wa
Review №68

What can I say, BlueStar Air is simply the best HVAC company in the DMV!! Im a new home owner and encountered an issue where I needed to get one of my HVAC units replaced. I spoke to several companies but felt they were just trying to upsell me on additional products and make a quick buck. Danny from BlueStar, worked with me to understand everything about my old system and gave me serval reasons why it needed to be replaced. He also provided me several options on a replacement at 3k less than the other competitors. These guys worked through the rain to install my new system. They went above and beyond my expectations. When my second unit needs to be replaced I am calling BlueStar again.

Ri
Review №69

I read the reviews on Yelp before contacting BlueStar, and because the reviews were so good, I decided to give them a call. I was not disappointed. They always responded to my emails within a few hours, and typically less than 1 hour, or with an immediate phone call. I had originally contacted another company and they told me my evaporator coil was leaking and needed replaced. I decided to get 3 quotes. Randel from BlueStar quoted me a price to *replace* the entire indoor unit that was cheaper than the other 2 companies prices to *repair* the old system. Randel responded to my email inquiry the same day, surveyed the system the same day, and gave me a quote the same day. You cant get any better than that!After getting a positive response to some details the next day (Saturday) about integration with the outdoor heat pump, I asked BlueStar to proceed with the installation. A day was set and Diego arrived on Thursday at my house and proceeded to remove the old unit and install the new unit. His work was very professional, silver sealing tape was used to make the duct work air tight. He even tested the existing humidifier which was not part of the job. Prior to installing refrigerant, Diego pressurized the system and waited for 2 hours to make sure there were no leaks. A custom made duct connector was used to connect the new unit to the existing return air duct. Diego also cleaned up afterwards so the installation area was left clean and tidy, Diego is very talented (I saw him carrying down a blow touch at one time) and did a great job with the electrical wiring and PVC drain pipe.I am extremely happy with the results and with the service that was provided. In less than one week after contacting BlueStar, my new indoor unit was up and working and my house is cool again. Randel knew exactly what I needed, quoted a great price, and had a great staff to back him up (Danny at the office followed up with the written agreements so kudos to him as well). Diego also informed me that I get 1 year of free maintenance, so he would see me in the Fall. BlueStar is now my new AC service company. What a great choice this was! BlueStar gets my highest rating.

Ve
Review №70

I called Blue start because my HVAC was not working. It wasnt heating my home and I had an 11 month old baby in house.I was so scared because I knew my HVAC unit is quite old (20+ years).I called them and explained my situation and they gave me a next day appointment. The technician that came (Diego) showed up on time and was able to fix the issue is just a few minutes. He was very curtious and professional. He did a great job the A/C is working perfectly. The prices are very reasonable.I would highly recommend this company to anyone who need of HVAC service. Thank you Blue Star!

Er
Review №71

I have old water heater that started to leak. That same afternoon I’ve called 5 different companies for a quote and many of them were giving me the run around, unresponsive, adding fees and perhaps parts I don’t even know if I need because of my current situation. I finally got in touch with Randel at BlueStar and walked me thru process of picking the right unit base on the number bathrooms and household. Send them pictures really help assess the work and cost. The following morning came to the house replaced the old unit. Randel also noticed small gas leak and fix it at no charge. The work and service are amazing and Randel gave great price! If you have water heater that needs to be replace I would definitely recommend BlueStar.

Al
Review №72

Just recently, had a New water heater and a New furnace installed.Randhel was really helpfull and price fair .They guys who came for the installation,really nice and very professional .Would suggest Bluestar Air to everybody.Im very happy with products, and the work that they have done.Thank you veey much guys.Alberto Vegher.WOODBRIDGE, VA.

To
Review №73

Nice people, on time, knowledge, and fair price, I will recommend you to all my friend!

Mi
Review №74

Very professional Bluestar technicians (Danny and Diego) came over to service my HVAC. The interactions I had was great experience with technicians they listen to all me requests and addressed them properly.Thank you.

Ro
Review №75

Danny and Diego were fast and knew exactly what went wrong with my water heater. I definitely would contact them again and highly recommend them!

Se
Review №76

Came on time and found the problem on my AC unit on the spot, and fix it the right in there. Great work and fast service !

Er
Review №77

Verry Good Service... I so happy.

ed
Review №78

I was referred to Danny by a fellow contractor for a new HVAC system including all new duct work. He delivered on time and on budget and is very responsive.

Je
Review №79

Excellent service!

Information
55 Photos
79 Comments
4.9 Rating
  • Address:11092 Lee Hwy Suite B102, Fairfax, VA 22030, United States
  • Site:http://bluestarhelp.com/
  • Phone:+1 703-717-8193
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air duct cleaning service
  • Heating contractor
  • Plumber
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
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