The team at Pearson Auto is a great group of people! They do quality work and charge a fair price. They go the extra mile to provide timely service and get you on your way. A couple of days after the work they checked on the satisfaction of their work (It was/is good). I have nothing but extremely positive things to say about them.

Several colleagues recommended I take my car to Persons to finish the winterization left incomplete by a different service station. I absolutely required a loaner car to get to/from work while they installed my engine block heater. Jayden made a concerted effort to schedule my appointment for a day when a loaner would be available. He communicated with me every step of the way. They knew the timing would be very tight for me to get there after I got off work but before they closed and were very accommodating. I havent tested the heater yet, but expect it will work properly. Overall Id give Pearsons high ratings for customer service and communication. The price seemed reasonable as well. Id definitely recommend them.

Work was not quite complete when I arrived but everyone stayed a little later so I could have my car for the next day. I really appreciated that. One small item, WiFi for the waiting area?

Staff was polite. Service was good. Oil changes are expensive everywhere so it’s no different here. The atmosphere for waiting was good and there was no pressure for more service. I appreciated that.

I had my car winterized and they were able to get me in quickly with a great price. They did a great job in the quoted time and price. Staff was friendly and helpful.

Living here 30 years, I find that Pearson’s does exceptional fast work. They get you in as fast as possible and always double check to make sure the job is gone right and your completely satisfied. The staff is the most welcoming business I know of 😊

Professionally, the service was great! Everyone was very kind and accommodating. I really appreciated the mechanic bringing me back in the shop to talk me through everything that he was seeing with my vehicle. That was very personable and gave me a peace of mind.My only complaint is the price. An oil change + air filter replacement cost me 189 dollars! I’ve never paid more than 50 dollars for an oil change, so the total was a huge day ruiner. Just be aware of the more expensive prices!

Very professional and Amazing serviceHighly recommend for any need

Thank you for caring about teachers with your free oil change. It’s so nice to feel appreciated.

First time at this place and there customer service skills are above and beyond awesome they was friendly and very professional we went in for an oil change and they was fast and got our vehicle back to us quickly we highly recommend them and we definitely will be returning 😊

They have two amazing shops! Couldn’t recommend them more! Trustworthy and professional!

The staff at Pearsons auto are amazing! They are super professional. The store is clean and has a good waiting area. They repaired my car and were super professional. I will definitely make this my go to shop.

Great people who took care of my car while I was in the field. Dont gouge prices and are honest with their work.

This place never ceases to amaze me. Took a vehicle there I wanted to get looked at to see if it was the right purchase. These guys gave me a run down from top to bottom in record timing and let me know the full honest truth about everything that needed to be done to it with great prices. I’ve taken my previous vehicle here and couldn’t resist coming back to due to their amazing customer service, and awesome mechanical team. You’re definitely making a great choice in getting your vehicle fixed, tuned, diagnosed, or serviced here.

I live two hours from Fairbanks made an appointment for one In the afternoon a week before the appointment day.Told dispatcher that I have other appointments later in the afternoon. Waited an hour before I left without the oil change.

Took almost 2 months, got the truck back with driveshaft problems after taking it their for the same reaso and a dash full of lights, incredibly difficult communication, couldn’t give me direct answers ever, truck is already headed to a different shop after getting back. save your time and money go anywhere else

Our go-to shop for our trips to Alaska! Very nice people and they do great work.

Got me in right away for oil change and have me a detailed list of things to work on with my car.

Dropped car off told them part was on passenger seat but they couldnt find it. So no work done on the day of appointment. Next day put on the bottom of list rather than finishing the job. They said maybe in a couple of days will be done. A first.

Pearson’s was able to get my vehicle in quickly

Pearson auto is the place to go for any auto related issues. They take care of your car and you as the customer as well. Highly recommend Pearson auto shop for your cars needs as little or big of an issue they will get it done with great prices!

Pearson got me in quickly, communicated well, was clear and concise and called before doing the work to get an ok... the turn around time was amazing, during the week of New Years too!!!10/10 recommend

Great people, very knowledgeable and extremely friendly service. Would definitely recommend taking your vehicle to them.

Super friendly and knowledgeable staff. Ive never had a bad experience dealing with either of their locations.

Great service that has come to be expected with the Pearson name. Got fit for an oil change and quick inspection before my PCS to the lower 48 east coast. Will miss the service and trustability of taking my vehicle to Pearson.

Excellent service and great price on oil change and winter tire mounting. They have down two cars for me.

They are very nice, knowledgeable and fast. Definitely will be using them again!!

Trying to charge 16K for an engine swap

Winterization

There nothing on your end that could have been done. I have an engine your mechanic dont work on. Liability... I get it.

Great service. Done well and quickly.

Top notch team of service advisors and mechanics.

Excellent

Professional, fast, and affordable.