I have filed a police report for harassment on this company. The woman that runs it is very unprofessional. A truck I sold was impounded. I attempted to tell more twice. After receiving the 2nd notice of a bill I attempted to call her and she began yelling at me. I asked her to stop and she continued on. When I ended the call due to her yelling, she began texting me. I asked her to stop multiple times. She did not, I had to block her. Very unprofessional.** edit to add response to your comment below**I called your company back 3 days after I originally spoke with you to ask clarifying questions as when we spoke the first time I was at work and couldnt remember everything that was discussed. I left a message with a young female, most likely the same female I left a message with when I originally called on this matter. Had you bothered to return my call this misunderstanding could have been avoided altogether. Maybe going forward your company will return phones to concerned people. Have a good day.

Best in the west ownera are awso.e people

They gave me really good help to get my car back thank you

My vehicle was stolen from my home in Alaska. I have been staying with family in Alabama for the last two years because I need there help medically after multiple surgeries. I received a letter yesterday stating that I owe Fairbanks Towing 1600 dollars. When I called them she said 1800. So contacted the cops in August I received the letter 9/1/20 USPS can support that and on the letter if I dont pay 1600$ they will auction my vehicle off on 9/3/2020.

Fast response and great service and fair price

Great service! Went beyond expectations. The rear tire on my Harley Ultra went flat 23 miles north of Fairbanks. Mike had the right equipment and skill to get it loaded on the flatbed and to the H-D dealer safely.

This company is a scam. Please do not transact any business with this company. They dont have any insurance on there trucks. My client transported a vehicle from Fairbanks to Anchorage on there way they said her vehiclecaught on fire and got burnt. And they have refused to pay her back her money.

Buyer beware!! Warning!! Buyer beware!! Alert!!If you go here..., spray paint the parts you plan on having replaced before you get any work done! I was billed multiple times for work that was not completed, parts were not replaced or they were replaced with junk and I was charged.If you have front end work done. Make sure your steering wheel is aligned with straight tires as they do not!Trace back any wiring you may have had done as they do not remove burs from the metal or use protective materials for the wires to prevent corrosion or vibrations that can ultimately lead to a vehicle fire.There is no warranty with the substandard shade tree mechanics they have working for them. The down time from needing to repeatedly bring my equipment back for repairs was phenomenal.I had brand new led light bars stolen and numerous parts supposedly replaced or repaired.If you confront the owners they just give you the run around full of excuses. Then when they get sick of hearing you complain they threaten to call the police on you.This is the most unprofessional automotive place Ive dealt with in 23 years as a local Fairbanks Alaskan resident.In short, save your money and go somewhere else. Hire the Girl Scouts. Im sure they are more competent and competitive.

If I could go negative on the stars I would. They towed my car from my old house to my new one and literally dropped it off the back of their truck. The owner and his wife were supposed to take care of it. The only thing they did after me calling for months was order a new bumper but anything else was on me...DISHONEST FOLKS.

Extremely overpriced, Not impressed with customer service and sketchy lot.They towed my car from a police called accident and it sat on their lot for only 3 days and my bill was over $500!!!!!$185 for tow$17 for mileage$125 for special services$40 equipment fee$120 for 3 days storagethen the lady said its not like Im trying to get rich off you or anythingI said thats Insane Im not paying $120 and $40 for extra feesPlus they crushed my exhaust in the process and then told me that stuff just happensSo I paid $350 even after they bent my exhaustI will never go there again

They helped me in a very big way when a drunk drive totaled my daughters car, they were amazing and very easy to work with.

Winterization was done wrong, wires were cut by our fan. Would not recommend. Was not willing to fix it.

Never let the police call your tow truck normal towing is about 80 to 90 for callout and three to four bucks a mile, police callout is 175 to 225 and eight to twelve bucks a mile.

Allstate motor club contracted with this company to tow my vehicle. Needles to say after nearly three hours they never arrived. First excuse there wrecker was froze up and needed time to thaw. Second call to find out the status he appeared to have forgot and was on another job.

The driver killed the starter in my car, flooded my engine and the company will not take responsibility. This matter has been escalated past this horrible company. Dont trust your vehicles with them.

Good service fair price

Dishonest, will rip you off, unprofessional, won’t return phone calls. Do NOT use this business.

Very dissatisfied. No respect at all and theyll over price you for towing for 2miles.

I got a DUI in Dec and tried to get it out couple days later but they took my registration and title and said they didnt have it.

Someone came out asking what do you want, kinda rude

They steal your things with the help of corrupt troopers who seize your things without warrants then sell it before you can prove there lies.