When my brakes went out an hour from home with two dogs in my vehicle, I was incredibly stressed. Their kindness and understanding turned a very bad day into a much better one. He was very professional and put my mind at ease that we were able to bring my dogs along with. I hope to never need towing again, but if I do, Arrow & Hook will be the first place I call.
By far the friendliest and most professional people to work with, called multiple places with attitudes and these guys were understanding and willing to help! Will go back to them for towing needs.
Helped me get my truck that broke down. Very fast, very friendly, super professional. Was knowledgeable about the shop I wanted to take it to. So impressed that I had him help with a second vehicle in less than a week. Very fair pricing.
Absolutely flawless and super friendly service. Had us towed to a shop and on our way super fast and at a very reasonable and fair price! Highly recommend
Service was fast,friendly at a good price
Great person to be around with! Always willing to help and work with you to get your vehicle towed to your destination and most importantly in the right way :) Thanks, once again Kenan for all the help.
My car broke down. Roadside assistance could not find anyone who would tow me in a reasonable time frame and I was stuck in a parking lot for over two hours waiting. The road side assistant called me to tell me it would be two more hours. I told them thats unacceptable as it was getting dark and everything was closing in the area. They got ahold of arrow and hook towing last minute and the truck operator was on his way home for the night but was luckily in the area and decided to take the tow after hearing I had been stuck for hours. He didnt have to take the tow but he did. He showed up in 10 minutes upon getting the service order. Very nice guy who towed me. He came thru when no one else would. Thats why Im giving 5 stars. Trouble free experience and friendly.
Had a great experience last night with Arrow and Hook Towing. The owner was super friendly, professional and helpful. It was late at night and quickly got me home. I highly recommend this company.
Arrow and Hook Towing saved me! I am so happy I called them! I waited for an hour and a half for my insurance carrier to send a locksmith that never showed. Finally, I called Arrow and Hook and the locksmith came to the rescue in less than 10 minutes! He had me ready to roll in just another 10 minutes - if that! The service was super friendly and super fast! Arrow and Hook is the BEST!!!
My daughter had car trouble on the freeway. We called them they were amazing! The rate was very very good, very fair. If I ever need a car towed they would be first on my list to call
Awesome service, great communication, good price! Staff is very courteous and careful to not scratch the car. Thank you for the ride home as well! Best price, best service,.. peace of mind! With other companies you never know if they will show up or when.
Amazing customer service. Quick arrival and fast hook up very professional. Will go to them for every tow i need for sure. And recommend them to anyone needing a tow. Great rates. And very knowledgable of the area.
Good guy! Great help with a few things I needed to drop off at a military base!
I needed lock out service and they were very professional, fast and affordable. Overall they did a great job! Highly recommend.
Awesome service and even better people. We were more than happy using Arrow and Hook towing for getting rid of an old car.
I recently had a very bad experience with a rental car and the rental companys roadside assistance department but fortunately the owner of Arrow and Hook and his wife were extremely hospitable to my husband and myself going out of their way to take care of us. They were the only ones willing to come out on a cold Saturday night to tow us and help us out during the debacle. I would definitely recommend giving them a call if you need a reliable tow.
Best Service in Everett area. Call them for anything. They will try to help in any way possible. Will use again for sure!!!
Fast, friendly, and a great price. One of the best towing services in town. Would highly recommend!
Kenan was so nice, held a good intelligent conversation with us all the way home from Monroe to Everett. Great timing, great service, great person. I would give this man a 10 out of 5 star rating. He saved my day when things went all wrong. Thank you for the ride home and the great conversation.
Had to tow my vehicle from Bellevue to Seattle early on a Saturday morning. They showed up a few minutes late but called in advance to let me know. They were very professional, courteous and genuinely good people. They were definitely not the type of person you think of when you think of a tow truck driver. Will use again and the price was very good
Great service and great conversation! Had my brakes go out on my truck and he came right away and got my truck and I home. His prices are VERY reasonable, whereas one of his competitors would have likely taken advantage of me and the situation I was in. A++++
After calling Triple A and two other towing companies while being stranded and not knowing where I was, Arrow and hook towing was the only one who stayed on the line with me until I figured out my location. It was late at night and I was having an anxiety attack and sobbing like a baby(my own fault for running out of gas). His kindness and promptness really went a long way! After being hung up on and being sent to call other companies, I’m really glad I got a hold of them!
This man is a rock star, very professional and friendly. Took great care of my truck even with a difficult tow. Highly recommended
Guys were terrific. Car had been in barn for over 10 years. No problem getting it out and loaded to ship across the country
Kenan took great care of us when we needed it most! By far the best experience with a tow truck driver ever! So grateful for his help and friendly demeanor.
My car died and I needed a tow. Kenan came within 20 minutes and was amazing! Quick easy tow, and he took me home! Thank you so much! Definately if you need a tow, go no further!
Great service, great price! I would definitely use them again if the unfortunate event of my car breaking down ever happens again! I absolutely loved his sense of humor, and he was great with my kids!
Called Arrow and Hook towing for help twice. Kenan was very courteous and responded quickly. He also kept me up to date on how close the truck was. This was the best experience I’ve had with a tow truck company to date. Highly reccomend!!
This is a great and reliable towing service! it doesn’t matter what the conditions are; Arrow & Hook towing will be there. Great experience and great service at an affordable price.
Saturday I locked my keys in my car at a local gas station. We called for assistance not only was he polite but he arrived quickly and was able to get my door open in no time! He was great, I would highly recommend this company to all my friends and family.
Stop looking through reviews and just contact Kenan at Arrow & Hook. You definitely wont be disappointed. Very friendly, professional, and a very fair price. I was totally impressed with the service and will use again.
Love these guys,best towing company in the Everett and lake Stevens area. Theyve been helping me for years.
Great service and quick response time. Really bailed me out of a bad situation. I highly recommend!
Not auto related but Arrow and Hook team helped us to move industrial embroidery machines. We have never moved them on tow trucks before and Kenan was able to figure out the safe way to load/unload and secure them on his flatbed truck and transport to our new location in Woodinville. Very Professional! Strongly recommend!
Very helpful!! Made sure they were here quick and got my keys for me!! Very friendly costumer service 😁
Keenan was quick to answer the call and went above and beyond to ensure our transport was handled with spped and care. All in all great experience, Id highly recommend him and his company to any friend or family member in need of a tow.
The best experience I have ever had with a tow company! Professional, knowledgeable and competitive pricing. Kenan and his team came through when I needed them the most. I called other tow companies in the Everett area but none of them were available or they were extremely expensive. Arrow and Hook Towing showed up within 30 minutes from the time I called them and after they towed my car to the mechanic’s shop they gave me a ride home. Amazing company!!!
Great staff and company overall! If I ever need to have my truck towed again, I will be sure to call these guys and only them. I strongly recommend!
Thank you for everything! Faster than expected, great service and best price. I highly recommend.
Thank you for your help! I was only there for my holidays, didn’t know anyone around and my car broke down. These guys were there to help in 20 minutes.The rental car was taken care of and they even helped me get to my bnb safely. I highly recommend their service!
I would like to thank you for your highly professional, fast and great quality service. If I ever find myself in a similar situation, you are the ones Ill look up first.
Kenan provided exceptional service when I desperately needed it. I called him after my AAA dispatched service did not show up. Kenan showed up exactly when he said he would, and he was very courteous and professional. I would highly recommend his services to anyone in need.
A very honest & friendly, very decently priced....I will you use them again if I ever need a tow, I recommend them to use if you ever need a tow too!
Amazing arrival time very nice very funny and all around great service they will be getting a call everytime I need someone thank you so much guys for your help to keep me and my baby save
Very professional and friendly staff, will definitely call them again if i have car trouble. Highly recommend!
Fast, helpful and friendly. Recommend 100%.
Super quick and nice dude. Loaded my very lowered Subaru without a problem!
Made it out quick and did a great job!
Fast service. Called and was there in under 20 minutes!
On time and very friendly!would recommend!
Kenan was very professional and helpful!! Thank you!
Stranded in aparking lot car on keys in the ignition got here and my car open in 25 minute 10/10 would recomend
Great guy and great service.
Keenan took time from family time to get me and my wife safely to my mechanic, great attitude, made a bad situation and stress, secondary, I recommend arrow and hook to everyone, Kennan, you rock!
Best towing company in Everett!
Great service, Would recommend this towing company
He came to help me on New Years night! Saved me from cold and wind! Thanks!
Best Towing Company in Everett!!!
Absolutely amazing guy!! Helped tow my car twice. Also helped put my car in the garage and my garage is on a hill. Super nice and patient would definitely recommend to anyone!! Best towing in town by far!