I bought 4 new tires from this store about a month ago. These guys did an awesome job. I didnt have an appointment and they were busy. I didnt wait long and they got it done in no time. the installer answered my annoying questions and was kind about it. I left impressed and happy. Forgot who it was but thank you! Everyone there seemed equally nice. Not sure if this protocol, but I tipped the installer. I told myself that I needed to write a review...which I dont do often. I forgot until today.This morning I got a flat and was coincidentally a mile away. Pulled right in and was told about an hour and a half wait. Not ten minutes goes by and they got me in. Again, tech (I remembered to notice installers name. Thank you Nicolas!) answered all my dumb questions and helped troubleshoot a computer glitch that he found out about. Found the nail, fixed tire and they (other tech - I didnt notice name, but thank you too!) reprogramed sensors. less than hour total. cost me zero.This is why Ill keep coming back! Ive had an equally pleasant experience at all 4 of the different Discount tires Ive been to! Thank you everyone!
Wow these guys rock!! I brought my car to get a set of new tires on Sat morning and they killed it! I was in and out in 15 minutes!! I am thoroughly impressed and satisfied with their service from the desk to the shop. Also they had the best price on tires from several places Id called. They earned a customer for life as long as Im in the area. Thanks again Discount Tire!
Well organized with quick check in and good customer service. Its better to have an appointment. But I had a nail in my tire and needed a quick tire repair. They got me in and out very quickly at no charge, even though I did not have an appointment. I consider that great service.
I was pleasantly surprised with my experience here. Thought we had a flat, did a quick consult after I made an appointment coming here, and in that consult determined no flat so we just checked our tires air pressure for freee! Thanks guys!
Davin was a lot of help finding me some tires for my new wheels. He kept me updated on the situation of my order since I needed a special tire size and were hard to find. I cant remember who installed the tires on the wheels but he was also awesome. Ive been to other shops where they arent careful and they end up scratching your wheels. He was very careful with the wheels. Not a scratch on them, and the tires look amazing. Ill definitely being buying tires from these guys again. Thank you very much.
Free tire checks. Friendly service. Entry and exit is only from Evergreen Way, so watch out for difficult turns.
I was super nervous about having my new set of wheels that cost 5000$ mounted and balanced especially with the fat tires with low profile on a large 20 wheel. Well I had absolutely nothing to worry about these guys took care of my wheels like they where little babies. I will absolutely be having these guys mount all my tires.
Needed some custom size wheels ordered up for a hot rod project I was working on and Jason the manager took care of me and kept me in the loop with everything. When the wheels came in the were perfect and at that time I ordered tires for another project. Again Jason went out of his way to make sure I was taken care of. When the new tires came in the got me into a time slot that worked for me and got me in and out. The whole crew here is on point and professional. Definitely be buying tires for more upcoming projects.
My husband blew a tire on his trailer on i5 they got him a new tire super fast
Great team,super fast&very Polite. I got there right as the doors opened & within 30min I was on my way. Jason who helped me was awesome & a Good man. Thank you discount tire you rock
I hate leaving bad reviews. But I honestly believe you and your crew tried to con my fiancé out of money. She bought brand new tires from a Michelin dealer out of state. She hit a man hole cover and it destroyed her two tires. They were four months old 6k miles. You only can pro rate her 53% on new tires?? Glad to know tires only last 12k miles these days..
Very good service and fast like F-1 team.
I always buy my tires here. I just had my tires rotated and balanced this morning. I didnt even need to get out of my car. The team here is like my personal Formula One pit crew. 6 stars!
Their team was awesome got me in and out in a jiff very nice and respectful.
Fast, honest and pollit. In and out in less then an hour with four new tires.
Fantastic service and the friendliest people with great prices!
Great service, only took 30 minutes to get new tires on. Good price too
I purchased 4 new tires online and scheduled install. When I arrived they let me know that my tire was not in stock. They proceeded to upgrade me to a much better tire at no additional cost. Service was fast and friendly. This was my first experience with them and will remain loyal to that quality of service.
Yo I appreciate being trapped in my car after I had mentioned multiple times the reason I brought my dogs with me so was that I could walk them. They didn’t say anything when they came out, just started securing my car. Had to roll down my window and ask the guy if I could get out so I can go walk them. He said “you can stay in if you want.” Then walked away. So thanks for trapping me in my car after I told you multiple times I wasn’t going to wait here. Maybe next time before you start working on the car, talk to the person inside of it????
Good, fast service.
Angela Allen (customer rep,?) was super helpful and offered not only right prices but also tried to give you the best deal as possible
Polite and knowledgeable. They stand by their warranty.
Everett auto clinic recommended Discount Tire to me for my tire pressure warning light.Kenny helped me out from start to finish! Him and his team were very professional and did a fantastic job! They even found a nail in my tire, and quickly fixed it up!The whole appointment after pulling my car into their bay took only 15 minutes!Quick and friendly service, and Super reasonable prices!I will definitely be back!Keep up the great work!
Nice service. They treat the customer very good.
Faster than other locations and friendly.
Knowledgable, fair, and for sure quick on their feet! Greet job today crew.
I will never go to Discount again and I will personally do my part in keeping other people from using them. If the manager Jason reads this he will know exactly who I am. I will try to keep this as short as possible. I’ve been buying tires from DT for over 25 years, and one simple task I ask them to do every time I go in for a simple rotation is to clean off the old balancing strip adhesive prior to placing the new strip on. Apparently that task must be the most difficult things to do there, when I’m spending close to $2000 for wheels and tires the last thing I want to look at is dirty tape residue. On two different occasions they attempted to clean off the residue only to scratch one set of rims and buff the paint off the rims (all four, you think you’d stop after the first one) down to bare aluminum and in both occasions DT replaced all four rims, but only after sending two complaints to the corporate office. I bought a new vehicle recently and I’m looking for new tires and rims but will not go to DT, I highly recommend contacting their corporate office, I’ve found this to be true with all businesses I deal with.
Great customer service!They offered free tire repairs and balancing.
My appointment was at 8.15 my 2000 honda cr-v needed 4 new tire my wife had previously made me an appointment and also checked to insure the tires were in stock I arrived on time checked in and with in. 15 minutes I was pulling out tires were done. I must commend the staff and tire technician for a lightning fast service and and highly professional courtesy they all presented I would highly recommend discount tire to anyone looking to get there car or truck serviced I have been a customer since 2016 And have always had superior service thank you discount tire for a lightning fast service
Quick and friendly service. Stopped by to check tires pressure and despite employees being swamped working on various cars in the shop, I was able to get service quickly. Thank you so much!
Quick and efficient. Ordered my tires online and scheduled an appointment. Despite looking busy they got me in and out in about 30 minutes.
Good people, quick and helpful. Great tire prices too!
Friendly and professional services. Free tire repairs. Affordable prices. In some cased can compete with Costco Tire Centers.
Friendly quick service no hassle
Always a good experience there at Discount. Jason the manager looks for every way to help give me a good deal on tires. That is why I refer everyone I know and anyone who brings up that they are looking for tires to him.
Great customer service one you walk in. Had no appointment but still was anle to help me. With covid, just like an oil change... you are just in your car the whole time. Amazing. They told me a hr and a half... more like less than an hr. Great job. This is why I like discount tires :). Keep up the great work.
They talked to me and my mom like we werent intelligent enough to understand their macho talk. Also I got 4 new tires not very long ago and they never mentioned that they. Dont also do balancing or alignment so my front tires were rubbed bald about 3 times faster than they should have so hence why I had to go back and get new ones. But they brushed off my concern about my previous experience faster than i could say it. Pretty rude in my eyes. We also got charged $100 over their actual final price. They did correct the mistake later but thats not a few dollars thats alot to be over charging someone whos probably already struggling tough as it is.
Very helpful and professional
Excellent place to get tires. Service is great. Installers seem experienced.
Got new tires here, they were fast to do everything.
Very rude customer service. Lo and behold this place does not go above or beyond to help anyone out and on top of my new tire they refused to give me warranty paperwork even though they had a sign specific to say ask for it. She then walked past me and handed my boyfriend our change instead of me, she actually walked out of the store past me and walked all the way out to the parking lot to give him the change and receipt!!! Literally the shiftiest service Ive ever received. Good luck.
Got my new tire in a timely manner and all the people working there where very hard workers and very polite
Good prices, great customer service, only lacking was when I was dealing with a balancing issue with large tires, didn’t seem like they were able to resolve my problem kept blaming it on the vehicle, the wheels which were only a year old, other issue was wheel lug but studs had binding issues they didn’t go on easily or come off easily Indicating thread damage or thread wear from unknown cause. Had to change them out. which took time out of my busy schedule to replace them, they however did compensate me for it.
Got tire flat repair for free. Both the front desk staff and technician were very friendly and professional, patiently answering a lot of my concerns
Quick, kind an efficient. Wont go anywhere else for tires.
Terrible customer service. Prices are slightly cheaper than Les Schwab but with Les Schwab you only pay for the mount and balance 1 time. Discount charges almost $100 every time. I will not buy from Discount again.
Excellent service. Right on time for appt. Finished in 45 minutes. Excellent price for tires.
Awesome place and staff.
Well as far as I know they did a good job, I was quoted an hr of time and my car was done in 15 mins. Had a tire rotation and balancing. The first time of doing so. Is 32.94 with tax, then I think they charge more, or they charge a certain amount per tire, something like that. I was in and out within 30 mins.
I couldnt have been more impressed. I was in and out in 25 minutes. One person removed a screw from one if my tires and fixed that tire. The other person balanced my tires, rotated them and added air. All I can say is wow!!!!
We had a frustrating situation that turned into a nightmare. We have a 4 wheel drive and had a screw in the outter row of tread next to the sidewall. Les Schwab says no way and tried to sell a set of 4 studs for $1200! Not something we can afford right now. Went to discount tire and through some creative thinking on the sales persons side, swapped 1 with the warranty replacement and the other 3 were discounted based on the wear of the tires. What we had was discontinued and with a 4 wheel drive, you really should replace all 4, especially with the newer vehicles. $660 and half an hour later, we were on our way again. Thank you so much for all the creativity and trying to work within a budget.
Always impressed with DT. They saved me a considerable amount of money on my winter package today too
Super fast service, great prices, actually had the tires needed in stock.
Customer service was not the friendliest, but the guy who fixed our tire was awesome!!!
Great customer service. Great products. Made online appointment. Done in 35 minutes. 👍
It was good. People very helpful
Free tire pressure checks are unbelievably gracious of them and convient for the public.
Dont do it 😂 walked in and almost immediately walked out needs better customer service
The only reason not 5 star is because the management or guys in red shirts seemed like kinda grumpy mean and not very attentive. But the workers were working hard and did an amazing and complete job. Hard workers
My local discount tire. They always take good care of me. Got both my cars in for a rotation and took care of ordering some tires for my RV. With timing constraints and vacation around the corner - they took care of us! #1 tire place for my family in Bothell.
These guys balanced my tires perfectly when others couldn’t!
I purchased tires here for my KIA Sportage and I return here for all the servicing to keep them performing at their best. The staff here are very nice and everyone will greet you with a Hello. The service was quick, clean and they explained that was done. They also ask Do you have any other questions? I really like their email service reminders.
As a long time customer of this place Im so disappointed. Apparently unless you buy something otherwise you will be ignored. My type air pressure came on, stopped by hopefully to get my air check, a few employees just walked by and looked at me without acknowledging that I was there at all. Waited for 10 minutes nobody ever said hello, went over to Les Schwab got my air almost immediately.
Great people, great prices, great service! Following socially distanced care and just nice folks.
Entering the building is COVID19 safe, my experience was quick and easy, they checked me in and had me pull in the bay, once I was in they did a quick tire change and it was done within 10 minutes . They had checked all my tires and had me on my wayDefinitely happy with the overall customer service and neat jobMy tire was suppose to be (and it was just one) 280$ but I only paid $150, super happy tbh
Absolutely the worst customer service at a tire store Ive ever seen in my entire life. Out of towner here and have previously had great experiences with this company in Ohio and Kentucky. Time to Drain the Swamp on this location. Guess the owner just doesnt care about customer service. Oh well.
Awesome. Excellent service hands down! They deliver what they promise. No hidden costs. They tell you a hour you car will be ready in 30 to 40 minutes. Some observations I have noticed. I have had two tires now get screws in them. They repaired them free of charge. They only have about 3 different tires manufactures to choose from. Thats ok I love michellen tires. I believe you could order other tires but again I am a michellen fan. Due to covid they are taking appointments only.:( I made a appointment to get a tire fixed had to wait a few days but they fixed it free of charge!!! Normally you just drive in and a hour later your all set!!! Nothing bad to say about them. Great place for cheap and good tires!!!
We placed an online order for tires on a Monday with an appointment on Wednesday to install. When I arrived, they only had two of the four tires in stock. They substituted tires that were twice as good and twice as expensive for the same cost. That is great customer service folks!
I got a nail in my tire and they got me in and out and patched up in less than 30 min highly recommend
James,Sebastian & Davin of Everett..knows how to deal with Proffesionalism &Costumer Service Satisfaction..Ive been a Costumer for decades...PRICE MATCH &BEAT THE PRICE program is Helpfull...Lowest Quality Tires Ever
I have done business at this store for years, was satisfied until this morning. 45 minutes and my car has not been started on 1 tire- to check what was causing it to be deflated fast. I was not warned it would be long. Told the guy at counter I will just come back, He was not even curious why I was leaving. Will look for another tire store who will not waste my time. This is Discount tire corner of evergreen and Boeing free way near McDonalds
Changing my review because they were unable to detect the leak our tire had, sent us on our way. 2 weeks of us filling it with air daily till we went to Alonzos tires in sultan. They found the leak immediately and plugged it. Only charged us 20 bucks. Sorry guys, you are no longer our go to.
Always great experiences at this location. Decent customer service. Great prices. Tire warranties are great when you have bad luck like I do. I will always choose Discount over other companies.
As efficient as they can be during COVID!! Still very fast service!!
Perfect. 4 tires on less than 30mins!
Good service. Friendly staff. Prices not that different from schwab
Always have a great experience here. Sometimes theyre busy but jason always does whatever he can to help you and make things work. I definitely recommend working with Jason.
Helpful and genuinely friendly employee at the air check station.
Today was the best experience I have had their, and Ive been to this location many times. I bought 4 new tires. Even purchased online after I spoke with Mr. Garrison, and he had me back out the door within 45 minutes. Staff was friendly and Ill be back again and again.
Great customer service! I will come back to purchase my tires.
Price was competitive with Costco and better than Les Schwab. Well set up to address peoples concerns about covid 19. Employees were all masked and gloved and no one entered my vehicle.
These guys are amazing truly. The owner Jason, was so kind and helped me get a tire before payday. I came in early before Friday, paid for that tire and also bought another! Great service and tires. I will be going back for the other 2 tires. I love discount tire, but this location is the best!
So I went, but the 3 hour wait was not worth it to me. In fairness Discount tire does a booming business and they are very popular, I went elsewhere because of the wait. I have purchased perfectly fine tires from them in the past. I did not want to hang out in the waiting room for 3 hours. My time is more valuable then the savings.
Quick, friendly, and the right price.
Very nice people, my go to place for free tire pressure check
Jason is the best! Thank you so much for helping my family get on the road. We have great confidence in our tire purchase and was given a fantastic explanation of the tires and warranty.
As many locals know. The first week of February has been hit with snow and ice. Which leads to a mass of people suddenly realizing that their tires are due to be replaced. I indeed found myself to be part of this crowd. Not shockingly, Discount Tires was flocked with a winter panic frenzy. All the chairs taken, a long line and what clearly meant a long wait. However, as busy as it was the staff seemed calm and collected. (Working customer service something I admire seeing) they helped handle everyones concerns and did so in a timely manner. However, catering to the individuals. While everyone on the staff team seemed to be doing a wonderful job handling the mob. I would like to say a shout-out to Jason, who helped me twice and did a great job on understanding what I was looking for and could afford without making me feel self conscious about my requirements (aka cheap). I have been a customer of discount tires in many states and they have always been wonderful. This was by far the best experience Ive had though. Thank you very much for your help and amazing attitude. I will definitely be coming back to this location.
Staff is very helpful. Theyll top off and rotate and balance your wheels free of charge although you may wait awhile. Cant beat their price.
Have been a customer of Discount Tire for many years ! Even though I didnt buy these tires from them our new vehicle they rotate and balance no cost! They know when it comes due for new skins I will be buying them there!
Ok
Great luck with tires and service there. Only issue is the prices have crept up but they’ve been willing to match Costco. Last time they dropped the price for a set of tires about $200 to match Costco. I’ve had problems with Costco though. Costco Tires Dept are super slow in general and the family has had installation problems requiring return trips. Maybe you get what you pay for?