I have always had a good experience working with this office. Beth is always so quick to respond and very helpful. I have dealt with other insurance companies and this office is by far superior. Highly recommend!

We have been customers of State Farm over 30 years. We are bombarded constantly by advertisers asking for our business like most do these days. However, when you find that a company actually cares about your needs, gives you fair pricing, is always available to answer questions or help with changes why would you ever want to change! These are the qualities we’ve received consistently from Rich Royalty’s office. Beth and the entire staff have made our lives easier with our insurance needs taken care of and for that I’m happy.

Needed coverage for a facility I was renting for a bridal shower and the office had it added within a few hours. Great friendly and fast service. I’ve been with them for 28 yrs and have never been disappointed

We have been working with Beth after being switched by State Farm. We could not be happier. She has literally made the transition so smooth and easy. On top of that, we have brand new triplet drivers and she has gone way above and beyond in all departments of service. She is sincere and genuine and so down to earth. I love her laugh. Thanks Beth for making this easy!

Super nice people, been with them for years. Wouldnt go anywhere else. Beth has always been great answering any questions I have.

The team and Rich have always been so responsive and helpful whenever I have any questions or need assistance.

What a great team at this office! I always get my questions answered in a timely manner and everyone is super helpful!

This is a very professional yet personable business. I called about a concerning matter, and my issue was completely resolved within a matter of minutes. They display great teamwork, willingness to help, and professionalism. I highly recommend this insurance practice!

I have had insurance with Rich Royalty Jr. for many many years.Always very helpful with my needs and follows through promptly.Wouldnt consider anyone else. They are fantastic!

Excellent, quick & personable service from the whole team everytime I call. We have been with the Royalty team for 30 years.

Very customer service oriented and also very friendly! Best rates around and I checked more than a few!Always very prompt in returning my phone calls and answering questions! Beth is very pleasant to deal with and also very helpful and professional😀I would highly recommend this business to anyone who is looking for the best insurance rates around and best customer service!

We have been with state farm for years and have always received excellent customer service from this branch. They go above and beyond to help with our needs. Thank you so much!!!!!

Love working with the team from Rich Royalty’s office. They’re professional, friendly, helpful, and I never feel like they’re trying to get me to buy more than what I need. They truly care about their customers, and you always talk to someone when you call! Great people and affordable!

Great at explaining services offered and what’s best for me. Very personable and friendly Team too!

Rich Royalty State Farm has been fabulous to work with! Kim helped us get all set up when we got married. She made the process super easy to get everything transferred and active! Additionally, the rates were the best we have seen! Highly recommend!

My husband grew up with this State Farm office. Beth in particular is amazing and she has known him for years, ever since he was little and now as a married man. Rich Royalty Jrs office is like family to us. We truly appreciate everything they do.

Great customer service. Always there to assist!-Team Collision

Wonderful customer service. Great rates!!Would definitely recommend Rich Royalty insurance.

Very helpful and kind. Helped me with my auto and homeowners policy, competitive pricing as well. Very knowledgeable and informative. Thanks Mason for your help.

Couldnt imagine ever using ANY other agent!!! EVER!! Absolutely the BEST.

Rich Royalty and his office, Beth, Kim & Mason, have always treated me like family and very responsive to any questions or needs I may have. They not only offer exceptional customer service, but their rates are very affordable and I know Im in good hands. Im a local Realtor and I always have confidence when referring my clients & friends to Rich.

Always willing to help us out and very responsive. Been a State Farm member since 1982 and never had a problem with them. I couldn’t have a better insurance company.

The staff in this office is outstanding. Their immediate response and action to resolve any concerns or assist in any way is outstanding. There is never any issue that is too small or too large that they are no able to address with quality information, recommendations and always in a professional manner.

Ive been working with Rich Royalty for almost 10 years now. He and his team are top notch. When stuff gets sideways, we never worry because we have an excellent advocate in Rich Royalty. Strongly recommend.

Couldn’t be happier with my time working with these guys. True professionals.

I worked at a State Farm agency for 7 years, and decided to keep my policies with State Farm because the customer service is outstanding. Rich and his team do an excellent job servicing my policies. Beth is very knowledgeable and has many years of experience in the industry.

I have been with this agency for as long as I remember. Everyone is very professional and responds immediately to my needs.

I was in an accident and it’s never a great moment. Talked to Kim Ahlbrand today and it was positive. I felt like I was talking to a friend. Great experience that made me feel better from a bad situation. Strongly recommend.

I would like to say the staff in this office is always helpful and quick to respond! Great customer service.

Great help from Richs office this week to get us secured with some new coverage! (and saved us money!)

This office seems to work well. I have talked to 3 or 4 people there, (Mostly Beth), and everyone was helpful and service minded.

Many thanks to Mason for assisting me with my policy transfer during very tough personal times.

I received an answer to my inquire within 1 business day. I have always received professional service. The agents here are very responsive and timely.

Beth and Kim are wonderful to work with! They are very knowledgeable and helpful and follow through with what they say they will do. Highly recommend them!

Top quality team that is invested in your needs. Very professional and responsive. They offer quality products that fit your life style.

My husband & I are considering buying a home in the Gibson county area. Wanting to check out costs that would be incurred, a friend referred us to Rich to get a home insurance quote on the house we are considering. Him, not even knowing if we were going to purchase this for sure, was amazing, getting us a written quote within just a short 2 days. Professional, friendly and definitely John on the spot. If this purchase goes thru, we will definitely be using Rich Royality Insurance.

They are very prompt in answering any questions that I had, very professional, friendly, etc, I would definitely recommend this office to anyone who needs any type of insurance

Very helpful, showed me how I could get more insurance for less than what Im paying now. Would strongly recomend them .

Best after support I have every received!!!

They were really helpful in answering questions and explaining details of their coverage.

Great prices and great people to work with!

Professional, kind, and always there to help us. Thanks to Rich and Beth for everything they do! Their understanding and consideration always gives us peace of mind. :)

LOVE my Rich Royalty State Farm team...always there to help, answer questions, and make sure that everything is handled quick and easy. Years with them and I couldnt be happier!

This business is certainly customer service oriented. They serve all platforms in the insurance business.

Very helpful staff. Efficient with sending over requested documents.

Rich Royaltys office is always helpful and answers my questions in a very timely manner.

Very rude staff and agent.

I have been with Rich Royalty Jr State Farm for several years. They always make the experience friendly and efficient!

Any problem or questions I have, Beth and Kim have always answered. Good service.

Great customer service from the entire team

Attentive customer service!

Beth is the Best

Very efficient and courteous very professional, on point service

Great insurance agent. Professional service. Rich and his team go over and above to get all your questions answered.

Always been the most professional top to bottom

Amazing service and knowledge. Kasey takes such great care of my clients and provides them with the knowledge they need to ensure they have the best coverage for their individual situation.

Mason was prompt and very helpful

Outstanding customer service.

Courteous, always responds quickly, very helpful

I have been with them 15 years and my parents over 25 years

Excellent customer service!

Great customer service!

They always go over and above what is expected. Answers all my questions and advises me.

Rich and his team at State Farm are the very best!

Great service and customer communication

Great customer service!

Awesome service!!