Andy was really thorough and communicative. My carpets are refreshed. Thank you!
Overall they did a great job. They were professional and friendly. There were a few stains that did not come out and a little dog hair. The dog odor is all gone and again overall looks great.
Loved the work these guys did! Cleaned up our staircase carpet (full of pet fur and there had been some recent puppy accidents) and did the best they could getting water stains out of our outdoor furniture Sunbrella cushions. Not all of the cushions came out looking perfect but I think there wasnt much more these guys could have done; most now look like new. Thanks for setting my mind at ease! I was afraid I was going to have to replace most of them.
Andy did a fantastic job. We had spots and heavily trafficked areas that I never expected to look as good as they do now that he cleaned them. He was thorough, persistent and pleasant to work with. Thanks Andy for all your hard work!
Andy was amazing,! Great customer service, personable, showed up on time, not to mention he went over and above his job. A pleasure working with Andy and I highly recommend Andy for all your carpet and other services. Be sure and ask for ANDY!!
The service we were given from Emerald Valley Chem-Dry was exactly what we needed and exceptionally happy with the results. Our service technician was Andy; he was friendly, professional and realistic with what services we may need and what the outcome would be. We were renting our house out and the previous tenants had animals that had pet odor and stains throughout the house. After Andy cleaned the designated areas there was no signs of odor or stains. We highly recommend Andy and EVCD for any of your carpet needs!
Andy serviced our apartment after we had just moved in and found dog urine all over the apartment. He was very professional, polite, funny, and extremely nice. He answered all of our questions and concerns, cleaned up after himself very well.
Andy with Emerald Valley Chem-Dry went above and beyond on the carpets in our rental. The job took twice as long as expected, and was done extremely thoroughly. Communication was excellent. Great service!
Great service! They called before arriving early, were curteous and professional and most of all, did a great job. Look forward to using them again. Thank you!
These guys are the best! Went above and beyond to make sure that everything was super clean and up beyond our expectations. We were moving into a new house that had dogs and the carpets had a terrible smell that didn’t seem to go away with a rug doctor cleaning. Thank you to Liam and the team for everything! We’ll be sure to call you again in the future
Very polite and professional. Some places were not dry until nearly 24 hours later......mostly upholstery. Overall a very good job!! Ian is a wonderful, asset to you company!! I would love having him as my grandson!!!
These guys were GREAT! Got appointment fast. On time, personable and professional. These guys are pros, know exactly what theyre doing, do it well and timely. Paid a bit less than I would have, treated well and dealt with my nasty, Hugh traffic carpet. 2 dogs and 3 cats in the house, I wont say more. Excellent, will be using more frequently.
My mother-in-law lives in a two bedroom apartment in an assisted living facility. Her husband recently passed and she needed a thorough cleaning of all the carpets and the upholstered furniture. Liam to the rescue! He arrived promptly at 2:30pm and stayed until EVERYTHING was done (at 9:45pm). He was, to say the least, AMAZING. My FIL’s chair was badly soiled and now it looks like new. The carpets are amazing. Some stains could not be removed (Liam warned us that could happen) but they are CONSIDERABLY improved.I cannot say enough about this young man. He explained all the different processes involved and worked tirelessly to get things clean. He was an absolute GEM.This was the second time we used this carpet cleaning service, last time Ian was involved, but he had the sniffles and the center would not allow him in, due to COVID. We are 100% satisfied and impressed by this service! Service was performed on 11/3/2020.
Ian was outstanding! He impressed me by telling me what he was doing and why. He was courteous and demonstrated great attention to detail. Before he left, he made certain that we were satisfied. We were!
I had a red spill on white carpet late at nightThe next day I wanted a pro to clean it so it didn’t set. I called several places and they were booked! These folks fit me in in the same day and Iain was friendly and responsive and professional. Looks great so far!
Barry did a great job on our carpet. I was very happy with the results. All stains and traffic pattern dirt was removed. No smell and the process used much less water than I expected. I’m pleased to recommend this company. Barry was on time and professional. I will definitely used them again
We were very pleased with their services. We were able to get an appointment the same week. Iain was polite, professional, and friendly. He worked quickly and the carpet dried really fast. Looks wonderful!
Very prompt, good communication for appointment and serviceman. Carpet looks very clean, and stain removed well. Super professional guy who came to clean- texted me when done.Chem Dry cost a lot more than regular carpet cleaners, but the did a “sanitize” prior to cleaning as well, and they use a different kind of cleaning process than regular carpet cleaners.Was just done today, so I’ll try to follow up in a month or two with how well it’s holding up. (1000 sq ft= $800 for Chem Dry VS $450 for Anderson janitorial last year).
Iain worked very hard to clean my suede sofa. He did an amazing job. I would not hesitate to use Emerald Valley Chem-Dry. Ask for Iain. He was very conscientious.
Only company I use. Carpets are dry quickly and look great. Nice customer service.
Andy came to our house, on time, and worked very hard to make sure that our carpet was clean,
Very nicely done. Carpet in entire house is clean. Looks great! 👍
They did our whole house and made our 18 year old carpet look very nice.
The young man, Iian, who cleaned my recliner & carpet was a very, very pleasant person to have in my home. He did an excellent job. My recliner & carpet look like new again. I thought the price I paid was very fair. I highly recommend this company.
Chem-Dry is a very professional company, does an excellent job in cleaning my carpets, sealing the tile floor and grout, and offering superb advice and service. Their prices are reasonable and they offer good value for the dollar. I highly recommend them.
Iain was prompt, professional, and absolutely fantastic at his job. I had 4 bedrooms, a living room, hallways, and a den all in very dirty shape. I didnt expect that Iain could get them so clean. I was very pleasantly surprised! Iain was kind, courteous, and explained a lot to us as he went. He worked on that carpet for a good 4 hours! I was very impressed. Give that kid a raise!!! 😊
A 5-star review for a job well done. The carpets look incredible. Its worth every penny!
Awsome job on my carpet
The technician who cleaned my chairs was fast and friendly. My chairs look great as a result of his work.
Friendly good service. I was happy with the result
I have nothing but amazing things to say about these guys!! One things for sure, I will most definitely hire them again in the future(:They were super nice, friendly and very professional and oh my goodness they did such a fantastic job with our carpets!! I have my four kids and two nieces here everyday so you can just imagine how my carpets were hahah and now they’re beautiful and clean again!!! Thanks guys for your hard work today, I appreciate it and you guys are just awesome(:
I truly appreciated the service! They were great about communicating their time of arrival, informed me about the product and did an amazing job! We had three bedrooms and an area rug cleaned. We sold our house and are moving out. They did so great I’m having them come to the new house to clean 2 - 8’ couches! I’d recommend them to anyone.
The owners performed the carpet service and we received above average service. They went above and beyond to restore our well loved carpets to a near new condition. Great job Emerald Valley Chem-Dry!
Chem Dry/Ian saved me from buyers remorse re: my new luxury vinyl plank floor from which I could not remove fine dust residue after a remodeling despite multiple attempts @ vacuuming/dusting/mopping with microfiber cloth.However, their carbonated H2O cleaning solution in combination with their heavy duty buffer/ cloth buffing pads did the trick. Atlast, I can enjoy my refurbished kitchen/family room. Thank you, thank you!
These guys were great. Ian there tech was out about 1 hour after my call and did a great job, he was polite courteous and professional. He took the time to explain to me how their system works I was very impressed. I Highly recommend them!
I thought about going with another company, but I didnt like the idea of adding more water to clean the carpets with when we already live in a wet state, so I opted for Chem Dry and the result was more than Id hoped for. Tiger and Austin were polite, professional and efficient. I would definitely recommend them. (oh....and the drying time was cut in half!)
Lain did a fantastic job detailing out the P.U.R.T. process for pet stains...my hallway was my dogs marking ground..and the black light made the spots glow! Very fascinating trick. The odors are gone and very pleased with the results. I highly recommend Emerald Valley Chem-Dry.Post by Paula Anderson
My dad is in an assisted living and Lain did a fantastic job on his furniture. I asked the team at his home and they said his furniture smelled and looked so much better. Lain is now going out every 6 months to clean his furniture. Highly recommend this company.
So thankful for the customer service I received when I called to make the appt and when they arrived! Due to a family emergency we needed the carpets and sofa cleaned immediately, they arrived the following day and communicated everything so it involved zero stress. The carpet and sofa look brand NEW and I could not be more impressed. 5 STARS more LIKE 10, I will use them again in a heart beat. Reasonably priced, thorough and timely.
Great service, even though we had to reschedule from last week. Makes my 20+ year old carpet look new again! And I love that I dont have to wait half a day for it to be dry.
My carpets came out amazing thank you!
They did a fantastic job. I was worried about my wool carpets warping from the heat and the water but they look great. They use a carbonated water system that makes the dirt and debris rise to the top without saturating through to the pad. I would definitely use EVCDCC again!
Love the service and your technician is polite and good at his job. He always a first rate job.
Excellent service and thorough cleaning. Highly recommend using them!
Excellent job. Very kind. I felt comfortable with him in my home. Carpets look amazing!
Punctual, polite and did a very good job on our carpet, at a good price. In the end it was even less than what was originally quoted. I recommend them.
Iain and the office staff at Chemdry staff are all incredible! I’ve been with them for years and plan on many more...
Somehow there was a misunderstanding as for the time of the appointment. I needed to have my carpet shampooed late Friday because we had an early open house scheduled Saturday. They thought it was scheduled during the open house. Since they were all booked the owner of the company (himself) came by after hours Friday night and shampooed the carpet and they did an excellent job! I highly recommend Emerald Valley Chem Dry
Great customer service, called ahead to give me a more definite arrival time. They did a very thorough job and left with the carpets looking fantastic.
Tommy did a great job. He cared about the his work & gave us a great carpet cleaning. Thank you.
Family owned in Oregon, the owner came and gave me a deal, excellent work and quickly done and quickly dry, defiantly recommend them!
Not good. Carpet was too wet for too long and I still have some problem spots. Didnt put anything under feet of furniture to protect them against the damp carpet. Wont use them again. I used them several times before they were bought out by someone else and recommended them to my friends only to have them unhappy with the results.
They were great! Scheduling as convenient and easy to do. They were friendly and did a great job.
Iaian did a super good job cleaning my w/w carpet - great attention to detail and very thorough. Lovely, friendly manner about him, top. Very pleased with results. Thank you Isian!!
Excellent service, friendly employee & fair price - will use again, Thanks.
Ian did a great job on our carpets. On time, professional, courteous, and removed stains that I thought were hopeless. Thank you!
My carpets look great. Dried really fast and didnt take long at all to clean.
They took extra time to ensure the job was done right. Technicians were friendly and did a great job.
Great work and we appreciate having such great vendors to work with at Pioneer Management.
I liked & apprciated Ian a lot.... very helpful & did a great job!!!
Iain did a great job on a carpet with many old stains and places where our tenant’s cat had sprayed. Highly recommend this service!
Ian was on time, and very professional. He did a great job. The carpets look new!!
Ty was terrific and really helpful, knowledgeable, and professional. Thank you!
Very prompt, courtious and friendly service. The carpets look great!
My carpets look amazing and dried really fast!
Super friendly guy but was discouraged about the “add ons”We had 1 bedroom and a recliner cleaned and to sanitize was more $ and to pet treat was an additional 100.00So the reasonable pricing is not so great
We were most pleased with Chem-Drys carpet cleaning particularly in heavily traffic areas, some of which had dark stains primarily from pets.
Awesome service! Keep it up.
Not only did they come out the same day I called, but they got the stain out of the carpet in its entirety!!! Will definitely be using them again!!!
Very pleasant experience, cost less than anticipated.
Iain did a great job, was courteous and informative.
Nice job, carpet is drying nicely.
Very polite serviceman, and thorough job!
Used Emerald Valley to try and get the dog smell out of the carpets. Already tried someone else with no look. They went above and beyond to help make sure the smell was eliminated. 100% would use them again