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N Touch Detailing
610 Commercial St, Eugene, OR 97402, United States
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N Touch Detailing

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Ka
Review №1

If I could give them 0 stars I wouldI inherited a car that had some dirty/moldy seats that I could not get clean myself. I was gifted a $250 gift certificate to N Touch to get this and more done. The person on the phone told me that it would cost $200 to get my seats cleaned. I thought that was pretty expensive but figured that is the cost to do the enzyme treatment. Then I go on the website and see that they will detail an entire large car for $260 which includes shampooing!!! And enzyme treatments only cost $50 I am not sure why he charged me $200 for just shampooing my seats but they didnt even make them PRISTINE! (See photos of poor quality work)I lifted the head rests and they didnt bother to clean under them. Then I lift up the seats and they couldnt even be bothered to remove a leaf from under the seat? Nor did they clean the seat belt that had mold on it.Since I had $50 left on my GC I asked what else they could do and he mentioned a hand car wash. A$50 CAR WASH SHOULD MEAN THAT ITS PERFECTION. The roof is extremely dirty and it has water spots all over my car plus streaks going down the front and back window! So they didnt take the time to hand dry it either for $50. I cannot fathom why a $50 car wash did not mean that they got every DETAIL and cleaned every speck of dirt that I cannot clean myself. I mean that is why its called DETAILING is because you do all the cleaning and detailing that I cannot do because you are a business that specializes in DETAILING. I called to ask what my $250 paid for exactly and he told me that my expectations were too high and that if I wanted these things (the roof of my car and all the mold) actually detailed and cleaned that I would have had to SPECIFICALLY ASK FOR them....what????!!!!! I thought I asked for them when I PAID you $250??!??!?!!If you want a custom job done besides what they offer on your website I would go to Emerald Valley in Springfield. My family goes there and gets amazing service for waaaaaayyyyyyyy cheaper.

Da
Review №2

Hands down, their paint correction is wild, the best. All bs aside, NTouch did a magnificent job 👏 👌 👍

Ry
Review №3

Great company! JD was awesome and his team does great work. I called and he was able to squeeze me in with their busy schedule. Dropped my 23 trailer off in the morning and picked it up looking brand new again later that day. My truck is next, I highly recommend these guys. Great work N Touch!

Ja
Review №4

JD does FANTASTIC work! We just had our new car ceramic coated, and it looks AMAZING! We also had the wheels and windows ceramic protected. I cant wait for them to do my wifes car in a few weeks. And our granddaughter loved the 🐕! Thanks JD!

De
Review №5

I was surprised at the quality of work both outside my truck and inside. It is seven years old and in better appearance now, than when it was new. I will be back and tell other friends about N Touch. Great place to take your vehicles!

Aa
Review №6

They did an awesome job! I definitely got my money’s worth for the premium detail.

Ru
Review №7

Jd and his crew have done it again. I will say these guys are professional and deliver on time. They went above and beyond down to the details💎💎I brought in one hell of a challenge. This coach I just picked us was filthy and these guys exceeded my expectations! I do live in Dundee About two hours away from Eugene. I am way closer to Portland but when you know you need a quality job done it’s worth the drive.

Re
Review №8

These guys were life savers, not only did I call last minute, but I dropped my car off at the wrong place! He went and picked it up at took it to their shop! They did an amazing job! Had my baby looking BRAND NEW! Thank you all at N-touch! I will definitely be back!!!!!

St
Review №9

JD has been detailing my cars for the past 6 years, from trucks to super cars there’s a reason I travel from Portland to see him and his team.Hands down the best.

Bo
Review №10

They did a marvelous job on my wifes car. 6 year old car and looked like new when they were done with it. The only reason Im not giving them 5 stars is that nobody there wore masks, which made me uncomfortable. Nice people to deal with, too. Ill go back

Ri
Review №11

I cant say enough about JD and his crew. This is the second time Ive used JD and I was impressed the first time and blown away the second time. My 2015 F350 looks brand new. It was a total mess after being on the road for 4 years in a dirty filthy environment. They did and incredible incredible job. I highly recommend N Touch Detailing.

Je
Review №12

They made my truck look brand new. I had severe scratches from brush that I couldnt buff out and they removed every single scratch. Weeks later and it still looks perfect.HIGHLY RECOMMEND

Ja
Review №13

Little pricey but they do great work.

Je
Review №14

JD and his crew did an awesome job on my 1 ton Longbed. The truck looks brand new inside and out! We will be dropping off my wife’s Audi Q7 next! You guys rock! Thanks JD

Am
Review №15

They always do a great job!

Mc
Review №16

So, JD runs a tight, hustling crew. I got the Premium Interior, which was $230 for my medium-sized vehicle. Plus $50 for mold & enzyme treatment.Spotless and completed within the time window, even though my vehicle was extra dirty.Apparently I scheduled for Tuesday AM but I came in Monday morning thinking it was my day and he took it in stride and said he could squeeze me in. He didnt even bat an eye when I asked him if I could tack on the mold & enzyme treatment! The flexibility was appreciated.My seats and trunk were pretty gnarly so when he told afterwards that my car had needed a little extra love, I said yeah, it was that front passenger seat with the food stains, right? And he said actually, we were pulling up brown from the backseat so we made an entire second pass to make sure the water was coming up clean.So, not cheap, but still a solid value. Happy to support him again.

Do
Review №17

JD and his team are fantastic, I’ve had the pleasure of working on numerous projects with them. I would recommend anyone with a car to their business. They are super professional and always make sure the customers leave happy.

Mi
Review №18

We bought our new black cadilac! There was no one i trusted more than N Touch to handle this ! It was amazing!

Da
Review №19

They applied Opticoat Pro Plus to my XC90 and the result was amazing. JD is a tremendously friendly and professional guy and they delivered well against my expectations.Also, despite the fact that theyre really busy with high end detailing work, theyre always nice and flexible when you need to wash your car (excellent car wash by the way).

Ro
Review №20

Car wasnt finished as to what we talked about. Then they acted like we never even talked about cleaning the headliner. The man flat out said. We would never let a car go out this dirty. I pick it up and it was so poorly cleaned the entire crew then jumped in the car and did this rush scrub and vacuum job. The doorsils were not wiped down. The doors were not vacuumed out and I had to go to a car wash to do so. It was clear the price was going to go up if I complained as it was already 125 to wash and poorly vacuum it out. Oh and the dash also was not cleaned.Will never use their service again.Update: They tried to call me about the review. Based on all the excuses and poor work that took almost a hours. I rejected their offer to talk further. It should not take a bad review to get good customer service.

Ja
Review №21

I had my 2006 Toyota 4Runner detailed at N Touch Detailing and they did an amazing job. My vehicle looks amazing inside and out. I am very pleased with the work done by these guys and I highly recommend them. They are very friendly and professional!

Ma
Review №22

I chose this shop due to many positive reviews, and I’d like to mention Rudy did a great job making me a satisfied customer. When I first came in for quote he was very friendly and upbeat, and he was the one who actually detailed my car. I picked it up at it looked great! I drove it short distance home and next day had a funky smell inside of car. I called on a Sunday and promptly Monday morning he called and said bring it on down and we will get it fixed for you! He was so gracious to shampoo interior again, and overall was just a really nice guy to do business with. After that, the funky smell was gone, and I was extremely happy with car and customer service. I will definitely be a return customer! Thank you!

Ca
Review №23

Great places, they got my truck looking like new again inside and out! No detail was missed on vacuuming, cleaning, washing, all around a fantastic place to get your vehicle detailed/cleaned!

Ke
Review №24

$1,695 is the amount of money I wasted on a coating of OptiCoat Pro that was allegedly applied by an “authorized installer” to my brand new car. The product failed to perform, both on interior leather surfaces and on the exterior painted surfaces and glass. Repeated trips to NTouch never seemed to solve the problem. After much salesmanship by JD, I finally realized that his promises were empty, and that for whatever the reason may be, I was not receiving what was advertised. I cut my losses and, luckily found and moved my business to a better shop. I cannot recommend NTouch.

Ro
Review №25

Always a gr8 experience here. Good peeps.. excellent work!!!

Ad
Review №26

Great quality work. Really great pricing as well. Will for sure return.

Br
Review №27

They did an amazing job on my 2019 BRZ! It was pretty dirty inside and out, I got the mini detail and its so clean! Will be going there again.

Se
Review №28

JD and the folks at N Touch are amazing.I bought a 15 year old used vehicle that had definitely been through some abuse, and the dealership didnt detail it for me when I bought it. I was convinced that I was going to need to reupholster.I had some great experiences with N Touch in the past, so I decided to hit them up before committing to new upholstery. I went with their Back to New package, and I can honestly say that its aptly name. Im legitimately blown away at how clean they got my truck.I added the optional engine bay cleaning and debaging service, and I ended up paying about the same for the whole deal as some places would have charged for bare minimum basic services.Also, the shop is small enough that you get personal service from the owner, but large enough that they have the resources available to clean the s*** out of cars.I cant recommend them enough.(I posted before and after pictures.)- Sean

Yv
Review №29

Always the highest quality work performed by the guys at N Touch!! I have my vehicles done few times a year by them, and always feel like Im getting into my brand new vehicle. Super friendly staff, pleasent to work with and good at making sure you have your vehicle back in timely manner. Thank you all for your hard work!!!

Re
Review №30

Amazing service! My car always come out looking perfectly new! Cute shop dogs are an added bonus

Li
Review №31

Excellent is the all I can say.

Ka
Review №32

I bought a car from a private seller that was covered in mold throughout the inside. So covered that my husband had a difficult time breathing when we drove it even for a minute.We brought it in to N Touch and have been completely amazed. The car seriously looks and smells completely clean. Our project took a few days for them to do, only because I know they had to do multiple overnight treatments to get it right, and they totally did! I am so happy with how it turned out and Ill definitely be back.

Jo
Review №33

N Touch does a great job on our work trucks. These service trucks get used and abused to say the least. JD and his guys get them in and get them clean. Its impressive to see how clean they are when we pick them up.Definitely worth the money.

Ka
Review №34

Great customer service, Great employees, amazing work would definitely recommend

Ty
Review №35

I waited and made the 2 hour drive just to have JD and the N touch team detail and ceramic coat my Lamborghini. Couldn’t be happier, very true and honest shop. I drove 2 hours just so he could do it.

Ap
Review №36

They were fast and super professional.

Jo
Review №37

Got the back to new package for my wifes 4 runner and it turned out awesome. Everything was extremely clean and the interior was perfect. JD was extremely helpful scheduling my appointment he actually picked my car up and dropped it off to make the time frame I had work. I Will definitely return and recommend n touch to everyone i no.

Ch
Review №38

We have two company vehicles that employees use to transport clients. They were in need of a thorough cleaning. So, after reading the reviews about N Touch Detailing, I decided to try them. They did an excellent job with our vehicles. Their prices were reasonable and I appreciated that they offered detailing options. The detailing staff does exceptional work and the owner, JayDee, was a pleasure to do business with. And there were two office dogs to boot! I highly recommend N Touch.

Ji
Review №39

Great place to get work done! JD was easy to work with and helped me pick the right product for my rig. I had the Opti-coat ceramic coating applied to my new 4runner. It has worked amazingly so far. I priced around town and found N Touch had the best price for a premium product.

Mi
Review №40

Took my 04 Dodge Ram to get the premium interior and o zone treatment done. The previous owner was a smoker and I now have no smoke smell. Very helpful staff, excellent work!

Or
Review №41

THE best detail shop in lane county.J.D. and the crew never disappoint. Ive taken my Oregon Edition Tacoma in for detailing and even to polish up my rims and each time, my truck came back better than new. Ive recommended Ntouch to many friends and family and they said the same thing J.D. and the crew did an amazing job. Dont look anywhere else for a detail because you will not get the same top notch service that Ntouch delivers. You will not be disappointed!

Me
Review №42

We just did a cross country trip from Boston and the car was grimy from the trip. They did a terrific job detailing our car and it looks a million times better!

st
Review №43

Best detail shop in town!

Di
Review №44

Detail was good, customer service was fairish. I had never had my car detailed and didnt know what to expect, nothing was explained to me except when I dropped off my car and they told me to come back in 5 hours. My car was clean and smelled good. I was able to walk up to my car and found the keys sitting on the roof....

Do
Review №45

JD and his crew transformed my ‘96 Camry. It’s never looked better, inside and out. I heartily recommend N Touch. Professional and courteous service.

Ti
Review №46

The guys down at N touch detailing are very passionate about their work. I drive all the way from Springfield to get my truck washed because they do an amazing job. I highly recommend them.

Sh
Review №47

I got my car detailed on October 15 and I felt like I had a new car afterwards!!!! They did an incredibly amazing job!! There was not one speck of dirt left behind!! The car sparkled inside and out!! The owner went above and beyond even giving me a ride to my borrowed car! I highly recommend N Touch.

Ke
Review №48

This is hands down the best detail shop in the Pacific Northwest! Every time we take our old work truck in, it always comes out looking brand new! Top notch customer service as well. Jaydee & the crew have the knowledge & experience to take care of all of your detailing needs!

Te
Review №49

I had N Touch clean up a car to sell and they did an amazing job. Looked new. I had never seen such a good detail from ones i had tried before.

Ca
Review №50

Very helpful and friendly! Quick to get us an appointment. My car looks new again, didnt even think that was possible with 5 small kids. Very pleased. Will definitely be back.

Bo
Review №51

We brought our 2015 Subaru Legacy in to JD to clean the spots off the notoriously stain-prone upholstery and do a thorough inside and outside detail. It was expensive, but they did a great job. The car looked almost new - they even got the little bugs out of the back deck brake light enclosure. Great job, guys!

Gr
Review №52

N Touch did a ceramic coating on my 2016 F-150 to make it shine and it turned out great. They got me in asap and the finished product turned out great. We take all of our vehicles to N touch to maintain their value and make them look great.

Ra
Review №53

So much amazing out of these people. thanks

jo
Review №54

These folks do wonderful work.

Mi
Review №55

I work right around the corner from Ntouch and see the beautiful cars going out of there daily - In addition, they have a great reputation - so when we decided to have a Ceramic Coat put on my new car I stopped by - JD explained the product to me so I would understand the difference between the different products - and when I decided to go for it - his staff was very professional.

Fr
Review №56

Excellent results and always speedy. Ive never had to wait long and they can always work me in on short notice

Ke
Review №57

I checked out several auto detailing businesses online and decided to go and speak with the guys at N-Touch. I met with Rudy who was very friendly, enthusiastic and assured me my concerns would be addressed. I have a new black vehicle and even though its new it had a fair amount of waterspotting and could benefit from a good wax job. Usually I detail my own vehicles but because of the waterspotting I decided a professional approach would be best. I was not wrong. I dropped the vehicle off at 9 and shortly after 2, I got the call to come pick it up. Wow! Waterspots are gone. Shine is amazing. Exactly what I hoped for and expected. This is the first time Ive had a vehicle professionally detailed and Im glad I did. Well worth the cost, which I thought was reasonable.

Al
Review №58

Just had my wifes 2001 Camaro detailed. Looks like new again. We could not be more happy. I would not take a vehicle any where else. Friendly, and attention to every detail.

Ca
Review №59

Spent $210 on a full service detailing - picked up the car next day and my airbag light was on and cruise control stopped working. I called to tell them they had disturbed a cable/fuse/connection during the cleaning and asked if they would go over the car to fix the problem they caused. They told me its not our problem. After hours spent trying to track down the problem myself, I am now paying another $200+ in diagnostic work at the dealership due to their bad service. NEVER going there again. Never ever had problems with my car before it spent a day at their shop.

Te
Review №60

Great place. Always ready to answer questions and great work.

Wa
Review №61

Amazing service with quality work. Made our used Buick shine inside. We bought it used and the previous owner had a bad habit of spilling coffee. They got it all out.

Ke
Review №62

By far the best place in town to get a vehicle detailed, even on short notice they got me in and done by the end of the day. Thanks again!

Tr
Review №63

Theres no way you can say enough good about this place if you have any car that you care about this is the place that you want to go. 100% Top Notch detail shop they are in touch with state-of-the-art Technologies in waxes in JD runs a tight ship.

Je
Review №64

Is recommended n touch detailing by my boat mechanic in Springfield Oregon. Call made an appointment to have a 2001 Mastercraft X star fully detailed. Was told $650. Now I know it was over the phone so he got to actually look at it before he can give me a really good quote I understood that at. He called me and told me it would be 700. No biggie. My mechanic dropped off the boat and picked up the boat for me. InTouch call me for payment of $700. Which I gladly paid. Upon picking up the boat there was a compound on my trailer on the spare tire cover the windshield wasnt completely clean compound and all the cracks. As the out-of-town customer expect the boat to be completely done without having me to take the boat back. It was either completely overlooked. Or they knew I wouldnt be taking the boat back because Im an out-of-town customer and dont have time to drop the boat off for a day to have it finished.Update. The job wasnt completed. The other shops didnt create compound issue. You did. I didnt ask for a cheap detail . You told me a price and I paid it. I expect it to be done right. The first time.

AJ
Review №65

Does all my cars and boat. Great job every time. Best service

Na
Review №66

NTouch has consistently done phenomenal work with my vehicles. From detail, to opticoat, to bedliner, their professionalism and attention to detail has always been there. I honestly had no idea my cars could look as good as they do when JD and his crew are done. I’m blown away every time. Thank you again.

An
Review №67

Great staff, professional service.. AND they have a Frenchie. 5/5.

Br
Review №68

In what my wife would call a brain fart guy moment. I grabbed an sos pad to try and scrub a caked on mud stain off my car. Needless to say it left some undesirable scratches. No worries these guys fixed it for a small fee and looks as brand new as ever! Thank you!

Mi
Review №69

I take my boat back every year. Great service and they do an amazing job.

Ni
Review №70

Thanks best detailing in town! Recommend everyone !

Ke
Review №71

Nothing short of fantastic. I got the Opti-Coat Pro finish and it is dazzling. The folks at N Touch do extremely fine work. Their attention to detail is first rate. I could try to find more superlatives, but you get the idea. In addition to the work they do, I like their professionalism, manners, good spirit, and sense of pride in what they do. They are 100% into it. I now have trusted them with two vehicles (the other had CQuartz applied last year and it is holding up like new). I went for Opti-Coat this time, and its even more sleek and deep than I could have asked for. Thanks JD, Jesse and everyone. You guys are the best!UPDATE: I am updating this review because after nearly four years (a bit longer than they suggested the Opti-Coat would last) the ceramic coating was no longer shedding water well, so yesterday it was given another application of Opti-Coat. Amazing. The finish is again just as fresh as new, with deep clarity and no visible scratches or blemishes. No exaggeration: this stuff works, and their attention to detail and the uniform sheen they produce is just fantastic. JD, the owner, is very trustworthy and straightforward, naturally friendly and relaxed, and he runs a great shop which reflects those qualities. That sort of care and professionalism is hard to find. NTouch is very highly recommended.

Me
Review №72

They did an amazing job on my vehicle! They have my business as long as Im in Eugene!

Br
Review №73

Awesome job! Would recommend!

Cl
Review №74

Great service great people!!!

Ma
Review №75

Best detail shop around!

Ma
Review №76

Friendly customer service!

Ch
Review №77

They did everything they said they could do and then some. There were stains on our car floor we never thought would come out.

Ka
Review №78

Really cleaned up my 18 year old car

Ch
Review №79

Good quality work

Ti
Review №80

Simply very impressed

Information
100 Photos
80 Comments
4.7 Rating
  • Address:610 Commercial St, Eugene, OR 97402, United States
  • Site:http://ntouchdetailing.com/
  • Phone:+1 541-743-5155
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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