Had a brand new HVAC unit installed for my commercial rental unit with a 5 year warranty. Stopped during a snowstorm in the first 6 months and had to call someone so the building wouldnt freeze. No estimate, no warning... just a bill for $518.00! Could not reach anyone to discuss the billing so it was sent to my landlord who then sent a threat of legal action. Nice customer service for a brand new $10,000 unit.
We had a slight gas leak at our new home, they were here fixed it and had us all set before I even went to work the next day after I called. Friendly, polite, informative! We could not be happier!
I needed to have freon removed from a nonworking freezer. I called and had an appointment the next day. The appointment was made so I did not have to take time off work and he arrived exactly at the scheduled time. He was very efficient and they practice covid policies.
William T Spaeder Company is the exact model of what a plumbing company should be: honest and punctual! This company identified my plumbing problem to be THOUSANDS less than what I was told. They were highly professional and diligent! They have earned a lifelong customer!
Best there is
I am changing my review. The work done was great, they rectified a situation I had with them and then without needing to they found a problem with my bill and refunded the difference. I never would have known and it was appreciated. I look forward to using them again ( I hope I dont need to any time soon, but I will if I have to)
This was my first time hiring Spaeders, I couldnt have asked for more. Quality of work was outstanding, very professional, would have them work on my plumbing projects again!
Dan and the Erie Spaeder Team are excellent! Great communication, professionalism, & organization. They worked on my problem until they fixed it. Will definitely use again. Thanks Spaeder Plumbing!!!Dan, Keith, and Travis from Spaeder, my family cannot thank you enough! SUPERB service yet again! HIGHLY recommended!!!
Outstanding service! They will always be my first call for any plumbing needs
On time, honest, quick, polite, and respectful! Thanks so much! They are so knowledgeable and skilled!
After we were scammed by another plumber in our area the Spaeder team came to our house to help us put things back together. They were polite, respectful, professional and within a few days had things back together. It was a traumatic experience for us to get scammed but WTS really came through. I would give a personal recommendation anytime, this is the company to use.
They were here 10 minutes and charged me 100 dollars to tell me that I need a new boiler. I asked about giving me a break on the price and he told me that it was the best he could do because it took him minutes to get here.
Always professional and reliable
Work related no comment.
Reasonable, courteous, responsible
Best place in Erie
Great