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Rigo Delatorre - State Farm Insurance Agent
8827 Elk Grove Blvd, Elk Grove, CA 95624, United States
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Rigo Delatorre - State Farm Insurance Agent

Comments
Pe
Review β„–1

Great customer service . Real nice people . The best there is !!!!πŸ‘ You need good insurance visit them great insurance and people.

Pa
Review β„–2

My wife called and spoke to Cathie L Davis to have a new vehicle added to our insurance. Cathie was extremely helpful and professional. She took down all the information and told my wife she would investigate the best way to arrange the coverage and call her back.A short time later Cathie called my wife back with the information. She was able to get us the best deal possible. We have an umbrella policy covering our house and several vehicles. In addition, we recently added a teenager onto our policy.Cathie was able to get us the exact coverage we needed at a very good price. Her professionalism made the entire process very easy.

El
Review β„–3

I kept seeing this ad asking if I needed SR 21 insurance and to contact this advertised company to get it. Not knowing what SR 21 even was, I called and talked to Shawn. She was able to explain what SR 21 was and based on information that I provided I found I didnt need it after all. Shawn was extremely courteous and helpful. Nice to see an insurance agent who can be helpful for a change. Thanks Shawn!

De
Review β„–4

As a previous vice president of a bank, I was a strong customer advocate.Having recently retired, and taking on the addition of a summer home near Lake Tahoe, I reached out for quotes on that property as well as all my other insurance needs, and the service I received from Cathie was Exceptional!She was knowledgeable, prompt, and attentive. She answered all of my questions, and I greatly appreciated the personal attention that she showed me. Whenever I hear someone looking for insurance I always tell them to ask for Cathie, you could never ask for better service!

La
Review β„–5

We are getting a new puppy. I had heard that State Farm offered a pet insurance plan. Having experienced high unexpected vet bills with our last dog, I called to find out about the details. Shawn was really helpful and patient in explaining the Trupanion Pet Insurance to me. Thanks so much for the help!

Mi
Review β„–6

Fantastic service! Talked to Shawn and she was so very helpful. She was able to help me understand my actual coverage needs and the various options. Would definitely recommend going to her for help with your policy needs!

Da
Review β„–7

Excellent service! Talked to Shawn and she was able to clearly explain all the possible options to me in a manner that was easy to understand. Best experience with an insurance agent ever. If you haven’t reviewed your insurance needs in a while, recommend you call Shawn!

Jo
Review β„–8

Very happy with the service I received from Rigo Delatorre- State Farm. I have been calling around for an affordable quote that would meet all my insurance needs under one roof. Shawn was able answer questions and get me the best rate possible. Her experience and customer service is why they will be handling all my business.

Ja
Review β„–9

I called on 6/8/21 and I needed a doordash endorsement / coverage and Cathie Davis was professional and helpful. I was able to get the coverage.

Da
Review β„–10

Rigo has been my agent for over 10 years, I highly recommend him and the staff, they are amazing! Always helpful and knowledgeable, insurance is not something I enjoy dealing with but they make it easy.Everyone is friendly and the office has a warm environment .

Ju
Review β„–11

That lady Shawn made me feel so comfortable and well taken care of by the way she handles her business inside and outside of the workplace. Very professional and knowledgeable. Highly recommend seeing her for all your insurance needs.

19
Review β„–12

Always a great experience. If I dont feel like going in, they are always very helpful by phone. If rates change they are more than willing to explain why. Youd be surprised thats its not just state farm, it state wide because of CA laws.

In
Review β„–13

Great customer service! Daniela was more than helpful. She answered all my questions and gave me clarity. Would definitely recommend to anyone.

Di
Review β„–14

Daniela was able to answer all my questions and helped me switch to State Farm, she is very professional & talkative. She is also bilingual which is perfect for people who need translations. She took her time and did not make me feel rushed at all. I will definitely be coming back to her for other questions

Ja
Review β„–15

I had a great conversation with Shawn Emling at this agency! She is very knowledgeable about all type of insurance products and a pleasure to work with. Highly recommend that if you need insurance talk to Shawn.

Li
Review β„–16

Professional and excellent service! Daniela helped my father and I switch policies and she made the transition so smooth. Highly recommend their team to take care of you.

An
Review β„–17

Cathie Davis was the sweetest! Very professional helpful conversational thru the entire process. Glad to know I have a sweet Auntie working there to help me with any questions or concerns.

Am
Review β„–18

Cathie was amazing! She helped me get my kids setup on a Universal Policy, she was very knowledgeable and answered all my questions. This office is the most trusted! ⭐️⭐️⭐️⭐️⭐️

Ce
Review β„–19

I would like to thank Maira for always being so kind and professional. I have been working with her for years. I strongly recommend. Keep up the good work!!

Jo
Review β„–20

Shawn was so helpful with my questions regarding insuring my firearms. She’s the best.

Do
Review β„–21

Called to get an auto insurance quote. Kathy took all my info, worked me up a quote, and elaborately went over it with me. She spent the time to save me quite a bit each month even with 2 points on my record. Very happy with my experience.Thank you Kathy!

An
Review β„–22

Wonderful customer service. Shawn was amazing, very knowledgeable and answered all my questions with a smile. I definitely recommend calling Shawn at Rigo Delatorre State Farm Insurance for your insurance needs.

Sa
Review β„–23

I had a wonderful experience! Cathie was so helpful and was able to answer every question I had. I highly recommend them!

Ra
Review β„–24

Well if it wasn’t for Cathie in your office I probably would not have insurance on my three homes though she could not help me with with State Farm insurance because of my elevation my fire rating .She help hook me up with someone who could help she’s a great person and super knowledgeable about her business she is a great asset to your business thanks again Cathie

Ke
Review β„–25

Would like to thank daniela for being so helpful and understanding. i had no idea what i was doing and she was just so sweet and helped me figure out what policy was best for me.

Th
Review β„–26

Shawn has a tremendous amount of product knowledge and her customer service is A1. Im so appreciative of the amount of concern and effort she has displayed to helping our family. Id recommend her insight to any of my family and friends.

li
Review β„–27

Great customer service. I really appreciate how this office gets back to me so quickly to answer my questions and concerns, thanks Daniela.

Jo
Review β„–28

Best experience with an insurance agency ever! Called and talked to Shawn who answered all my questions and was very helpful to understand all my options. Great staff and great service - highly recommend!

Da
Review β„–29

Great experience!!Cathie Davis help me by answering all my questions with quick responses and her professional advices are great.She made me feel very comfortable.

Ga
Review β„–30

I was referred by a friend to Maira and I’m glad I took there advice. There’s no better deal and great care out there. 10/10!

Ro
Review β„–31

I would like to just start off by saying Daniela was the best i would highly recommend her to everyone i know she was very nice and helpful thank you for answering all my questions in regards to my bill.

Am
Review β„–32

Great customer service in this office, really helpful & knowledgeable staff, especially Daniela she was able to answer all my questions & get me set up for the state farm app, would highly recommend

Jo
Review β„–33

I have been with State Farm for almost 10 years now. Maira helped me the very first time and insured my truck. Now I have all my cars and home as well as life insurance. Maira is now working on my pets insurance and I’m looking forward to working with her again.

Kr
Review β„–34

Cathie Davis is great. She makes it all better when things go crazy. Thank you again Cathie

an
Review β„–35

State farm covers everything for me from car insurance, renters, business, and life insurance. Maira is my go to girl there! She knows all of my policies and is always so quick to answer my questions and always helps with any issue!

Co
Review β„–36

I was able to find answers to my questions about insurance- the person, Cathy Davis, that helped me was very nice and professional over the phone!

Ye
Review β„–37

Maira was very helpful, gave detailed information, and made sure to explain the differences in each life insurance policy. With all the information she gave me it helped me decide which policy would be best for my current lifestyle. thank you Maira, your help and enthusiasm was very much appreciated! contact Maira when you go to this State Farm, she will give the best service!!

Ma
Review β„–38

I highly recommend for anyone looking into insurance to come here, I had a great customer experience when working with Daniela.

ju
Review β„–39

Best customer service ever!! They are always looking out for me on ways to save every penny i can and answer all my questions.

Am
Review β„–40

I could not thank Cathie enough!!!She answered all the questions I had.Great office ! Great staff :)

Za
Review β„–41

Have been working with Joan for years and she has always been great and very helpful. The rest of the staff is always great too. Its been 20 years of great service now and counting....

Ar
Review β„–42

Best experience with an insurance agency ever, thanks to Daniela made it so easy to get some quotes.

Ma
Review β„–43

Great office, friendly staff, Daniela was very helpful and was able to have one of the team members give me a quote within the same day i requested she really takes care of their clients in a timely manner. Would absolutely recommend this office to anybody looking to get insured.

Li
Review β„–44

Have been working with this company for years. Professional and great service. Maira has always provided excellent customer service!! Would highly recommend!!! Also, Rigo gives back to the community he serves which is always a plus!!!

Er
Review β„–45

Excellent service! Daniela helped my family switch policies and she made the transition so smooth. Highly recommend their team to take care of your family.

Ju
Review β„–46

I called and was helped by Maira. She was very helpful and answered all my questions!

L
Review β„–47

Recieved excellent service from Maira. She helped my family transfer our vehicle and home insurance. She was knowledgeable and provided quick and professional responses. I would recommend this office.

Ge
Review β„–48

Every time I call the office I receive a friendly, helpful, and professional response from the Elk Grove team. Thank you Maira for helping me make the switch.

Al
Review β„–49

It was great. And friendly

Re
Review β„–50

Thank you so much Daniela for all your help in getting me a new policy for my 2 vehicles. You were so helpful and professional.

Ma
Review β„–51

Amazing team, really recommend to ask for daniela for any billing questions

Ja
Review β„–52

I had very good experience with everyone in this office, friendly, courteous, helpful and professional! I want to shout out special thanks to Cathie. My parents are seniors and they have both home and auto policies with State Farm. I cant always be there physically to help with their issues, Cathie understands and she went beyond and above to help many times.

Ka
Review β„–53

I have my car insurance with Rigos office. Im new to insurance and All the ladies are so helpful and explain everything in full. I would definitely recommend them.

Ar
Review β„–54

Daniela was very professional and helpful!.

Re
Review β„–55

Rigo and his team are the best! I get quick answers and help whenever I need it. I have three young adults with not so perfect driving records and they are always there to help. I especially love that Cathie Davis who works in this office shes always so helpful and friendly when I call.

ke
Review β„–56

Been back and forth with this guy on getting my insurance canceled. Every time I close my account he reopens it and try charging my credit card. Now he cant charge my card so he keeps sending notice of payment due trying to get money from a canceled account. Very unprofessional.

pa
Review β„–57

Just a shout out to the great people working at State Farm Insurance in Elk Grove.I have been a customer for many years and the service has alway`s been fantastic!!...Rigo Delatorre,Daniela Valdez and Joan Anstead are always so friendly,knowlegable and quick to respond to any questions or anything I need....great service!!!

Di
Review β„–58

Daniela was very professional and gave me lots of information

al
Review β„–59

Amazing team!

Ju
Review β„–60

Excellent location and service is outstanding always very helpful

Ju
Review β„–61

Been with them years!

Da
Review β„–62

Served my needs for 35 years home Ins. and Life ins.

Do
Review β„–63

Nice friendly people

Ge
Review β„–64

Joan is fabulous

Information
8 Photos
64 Comments
4.7 Rating
  • Address:8827 Elk Grove Blvd, Elk Grove, CA 95624, United States
  • Site:http://rigodelatorre.com/?cmpid=cyy1_blm_0001
  • Phone:+1 916-685-3973
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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