They Mech was great and professional. It was a little different in the beginning as they have 2 different bays that perform different types of services.
I was trying to tell the mechanic about my truck and he didnt want to listen to me..He said if I am staying, I need to put mask on....I told him, I am not staying here....I am going to eat....but he wouldnt listen to me...So I told him, If you cannot listen to me,l....then I dont want you touching my truck.I own my own truck and cannot have some mechanic mess it up because they dont wanna listen to me...I have had other Petro/TA locations mess up my trucks in the past....Never letting this shop work on my truck again...thats 2 just this week that have given me issues, both in Texas.
Slowest service in El Paso Tx
Service slow,food eatable not the greatest. Just somewhere to stop in rout.
No customer service at all took truck to get 2 new steer tires and I did twist my ankle while in shop no one asked me if I was ok I know there is yellow lines on floor but I didnt really look down
They fixed my brake chambers.. $315Not bad
They do good job thank you oil change and tire service staff good people .....THANK YOU FOR HELP
This is one of the few Petrol/TA locations that have a split shop. I needed a tractor DOT and there was a very short wait time and extremely friendly service from the staff! I’ve been to a lot of TA shops but this one in El Paso is my favorite one. If you ever have the chance to go by there say “Hola” to Bobby...he’s got over 45 years of experience and my mechanic of the day had over 25 years experience! You can’t go wrong!
Lady very slow.. feels like your at the DMV.. fudu service
6 hours to replace a light bulb and a trailer tire is unacceptable. If I could I would give negative stars. Arrived at 1pm and I was the second truck in line (other truck was in the bay) 1:38pm they finished the other truck and I pulled my truck into the bay. My company approved the trailer repairs at 2:28pm. 4:00pm Nobody has touched my trailer yet so I go into the office and TWO techs are sitting around on their phones so I asked what’s going on? They tell me that they have to wait for another guy to get back cause he’s the tech that is working on my trailer. 5:50pm the guy shows up and replaces the trailer light bulb and then tells me I have to drive over to a different bay for someone else to replace the tire (why couldn’t that guy replace my tire well waiting for the lightbulb guy to show up) 8:30pm they finish replacing the trailer tire. TA/ PETRO used to be my favorite places to stop but after today I may never return.
Good
For all your PM needs
In and out in record time for a tire repair.
Good service
One of the favorite places to pause on the road. It has all the cervicios. In addition to a good restaurant with a la carte food and buffet. Convenience store . Fast food . Showers and of course parts and accessories for trucks in addition to diesel