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OHAIRS
7470 Cimarron Square Bldg 10, El Paso, TX 79911, United States
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OHAIRS

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Os
Review №1

Pretty calm and easy going atmosphere, refreshments while you wait. Genesis was extremely nice and very professional going about what I wanted. Executed it better than what I couldve asked for. Very relaxing experience. 10/10 recommend.

Fr
Review №2

Great cuts and fades. Free beer while you wait. Arcades and pool table available as well.

Al
Review №3

Unfortunately I have to post this as it is a fault in their system that they fail to look at and fix. For the second time I have booked a haircut online for myself and my son to arrive at the place and find out that the system booked me with someone that isnt even working that day. After talking to the personel no attempt was made to accomodate both of us because of the faulty system. Last time I gave them the benefit of the doubt but I cant after a second time. They might have great stylists but everything starts with customer service. I wont be returning anytime soon. Be careful when booking online you might just arrive and find out that the appointment booked just doesnt exist.

Ja
Review №4

Had to reschedule more than once due to my plans not working out. They are always so nice and understanding. Most other places get upset these barbers are the best I have found on the west side.

Jo
Review №5

Great friendly staff, very clean, great with kids, reasonable prices. Be sure to tip.

M
Review №6

I had a scheduled appointment at 5:30 I walk up at 5:28 and the entire building is shut down. Never in my life. I feel like they discriminate against Black people and I’m a women, needing my hair cut. I won’t be taking my 9 year old here ever again.

Tz
Review №7

Excellent service! My son loves coming here for his haircut

Mi
Review №8

Excellent place love the atmosphere. I will be returning to this establishment. Barbers are friendly and take their time not wham bam done now leave

NO
Review №9

AWESOME Barber shop. Cool environment and great cuts from an experienced staff.

Ky
Review №10

Atmosphere is awesome, thus 2 stars instead of 1, but I will not be back. I expected a lot more and to be honest, I get a better haircut at sports clips. I get my haircut every 2 weeks and wanted to try something new. After a cost comparison OHairs would have been about $7 more per haircut. I figured this would be worth it as they are a barbershop. My appointment was at 10:30, arrived 10 min early not to be seen until 10:40. Genesis spent 13 minutes cutting my hair and then asked if I wanted my hair shampooed. I thought this was included in the package but was confused at this point so answered, No thank you as I wasnt sure why she would ask if I wanted it. I felt as though I was led to say no by the tone and way she asked. The most disappointing aspect was they DO NOT do razer fades. What I hate most about going to sports clips is they wont use any type of razer. I figured this being a barbershop that I could get a razer on the back and sides. Upon asking I was told No they dont offer that. Left at 10:55 and got home to be less impressed with the cut than I am at Sports Clips. Could have had my business every 2 weeks but I will stick with sports clips. At least if I am not going to be happy with my haircut I pay $16 there versus $23 here. No military discount at OHairs either.

Jo
Review №11

Good place for a mens haircut.

Ch
Review №12

I scheduled an appointment 24 hours in advance and they call me 15 minutes before the scheduled appointment to cancel it because they were “full”. I rearranged my schedule and shifted some other things just so I could make it to this appointment. Poor poor customer service. If someone makes an appointment they should honor it instead of getting too booked up by walk-ins. I’ve been going here consistently for 2 months and have been pleased with the haircuts, but today I just felt like a number. No problem, I will be using another barber from now on.

Al
Review №13

Absolutely enjoy my experience here, from the cold beer on arrival, the expert cut and style, the hot towel and the shampoo.

J
Review №14

Excellent environment, cool man place. Husband felt very comfortable and plans to add it to his favorite places. Gonna make Priscilla his new go to stylist

Ma
Review №15

Had an appointment - I was in time and 20 minutes after it was sceduled, they finally called me ⭐️Nice environment ⭐️⭐️⭐️⭐️Face coverings required inside the store (⭐️⭐️⭐️⭐️⭐️) - however, not even all of the stuff did wear one ⭐️I asked for some hair and face treatment - have received only a haircut, didn’t get a hairwash nor hot towel (both are in the price included) nor any other stuff which is advertised NOR the face treatment ⭐️ (actually 0 stars)my hairdresser wasn’t actually unfriendly - she said hello, asked for the style I wanted and „please come to the cashier“ and that’s actually it ⭐️⭐️I‘m not a picky person, I don’t want to be treated like a lord BUT this what happened today wasn’t what I was expecting 😕

Ja
Review №16

Perfect fade and clean gentlemans haircut every time, doesnt matter which hair stylist you get as they are all consistently good.

Ch
Review №17

Great atmosphere and great haircut! Would definitely recommend. Make sure to be specific about what you want, and they will oblige.

Ah
Review №18

Alyssa is awesome. Best place ever 😌

Ch
Review №19

Our family won’t be back. Very disappointed in the customer service this weekend. This was the first and only salon we visited since moving to El Paso a year ago. We hope to find a salon that honors customer service standards and also respects the time of it’s customers. Anyone have a suggestion?Booked an appointment online a week in advance. Received the automated confirmation text message and noted the appointment on my calendar. Appointment day arrives, I make the drive to the salon. I show up at 11:30 AM and I’m told the appointment isn’t listed anywhere in their records. I show the hostess my confirmation text stating the date and time. She explains they’ve been “having some trouble with the site”. 🤷🏻‍♀️ She asks if I can come back at 5PM. No. I can’t come back at 5PM. We’re busy.She offers to book the haircut for the following morning at 11:30 AM. Alright. That works. I’m frustrated, but I get that tech issues happen. ....I make the drive home.Next day arrives. I make the drive back to the salon again. Arriving 10 mins before the scheduled appointment and check in. Hostess remembers me from yesterday and checks me in. Too easy. I take a seat. I proceed to watch Alyssa, the stylist I’m scheduled to see, chit chat with her current client for 40 minutes. 40 minutes and she’s still nowhere close to wrapping up his cut.At no point in that 40 minutes does the hostess check in with Alyssa for an estimated finish time, nor does she let Alyssa know that I am in fact stilllllllll waiting. At no point does the hostess approach me in the waiting area to check in or offer any sort of apology. Mind you.....I’m the only person sitting in the lobby!I don’t have hours to drive back and forth to salons, or sit in lobbies waiting. Hence the point of scheduling an appointment versus being a walk in client. Or at least that’s what I thought scheduling was for?!I walked out and made the drive home.....again. Beyond done with O’Hairs. Who has time for this nonsense?

Co
Review №20

Super nice place! Free beverage with haircut. I believe they start at $22, but also come with a shampoo and hot towel. Arcade games a pool table inside.

ad
Review №21

Very cool and trendy place. Mini arcade, large waiting room with couches and chairs and refreshments. You can make appointments online and skip the long waits. Staff was friendly and professional. Alyssa did a great job on my hair! Highly recommend the experience!

Je
Review №22

I show up on time every time without fail since they opened, I wait every single time I am there and I am always patient with the business. On average THEY are 10-15 minutes late with me, so be it. This time, for the first time, I was tied up at work and was 15 minutes late and they turned me away for being late. Thats not good business, the place is empty, whats the point. I will not be coming back and I will stop recommending people here as well.

Fo
Review №23

Great service, and hair cuts!

La
Review №24

Natasha was rushing and was not talking to us and was very rude to my boyfriend

Ra
Review №25

Your appointment will always be 15-30 minutes behind scheduled. The hair stylist seem to be in a rush and do not cut your hair like you asked. Do not use this business. You are better off shaving your head.

Lo
Review №26

Most importantly, the cuts here are great! I’m very particular about my hair, and I’ve always been really impressed by the cut I’ve received from every barber / stylist here.One thing that separates this place from EVERY other spot is that it is amazingly nice inside. It looks great, is very comfortable, and offers free video games and drinks.If you come here once, you’ll definitely make this your spot.

Jo
Review №27

Good cut great people

Hu
Review №28

I really loved my new hair cut at this place. I have never had a hair cut with so much attention to detail. My hairdresser ( Diane) put a hot towel on my face to soften my skin, it felt awesome. I’ll keep coming back and next time I’ll get a beer for sure.

Br
Review №29

Great service, professional and actually cut your hair the way you want it.

Jo
Review №30

My son and I get cleaned up here regularly. Alyssa is great with my boy being so small, and she shaves a mean fade. Always a pleasure talking to her and the other girls.

St
Review №31

As a gift, I made an appt for my son for a 24mins *facescaping* - which is a beard service/shave with hot towel and facial massage. Alyssa was the requested chair.The service he received was a shave with the same electric razors he uses at home. Took her about 5mins. She then removed his drape, said “all done” and walked to the register for check out.It was his first visit, so he wasn’t aware that he didn’t actually receive the Facescaping service. His complaint was that she left patches on his neck – which he could fix at home.When we realized what happened – we called to speak to the Manager, which we were told is Alyssa.She apologized and said *She forgot*. How do you *forget* when it’s the only beard service you offer???She could not answer that question. When I told her she was losing 2 customers – she then proceeded to tell me that *Well, he got up and left*.Of course he did – she TOLD him she was finished and walked to the register.So not only did she not perform the service, he booked and paid for – she then decided to blame him for it?Beyond unprofessional. It also gives the appearance that she took advantage of a young adult, who didn’t know better.After the fact, we then found out that they overcharged for the service, that she didn’t even provide.If this is the service their Manager provides – I definitely won’t be going back.

Lo
Review №32

I enjoy this place very much. Each employee is an expert in their own sense. They are all friendly, timely, and available to customers on an appointment basis as well. I asked for a recommended hair cut since I have a big head and was recommended accordingly. Their prices are great too. My stylist is Whitney. I recommend them to anyone interested in having their hair handled with care or getting the cut they are looking for. Definitely, going back for more. Compared to other places I have been in El Paso, this is the best I have received.

Mi
Review №33

Really groovy place to get your haircut A little on the pricey side But worth it

Ge
Review №34

A great place for a cut. Only a few prices to pick from, the highest being 23, and you can usually play billiards, some arcade cabinets, or drink beer. Many precautions have been taken with Covid- tape marking the cabinets and some of the seating as off limits, to enforce distance requirements from each other. Very nice and upscale place if that is what youre looking for!

Ky
Review №35

Horrible haircut. Not worth the money I paid. Now I have to go to a different barber to fix what they did. I’m sure there are better barbers but I got someone that didn’t not know how to cut my hair.

Ju
Review №36

Located in a hip, up and coming area. The whole shop is warm and inviting, and I had a complimentary beer while I waited (which wasnt long). Emily was especially patient and listened to me about what I was looking for, and then knocked it out of the park. Excellent staff and service. This is my new go to spot, and for whats offered I think its super affordable.

Ed
Review №37

Really love coming here to get my haircut! My stylist is Genesis is shes really sweet and always executes an amazing job! Atmosphere is very relaxed and will make this my new place to get my haircuts!

Ra
Review №38

Superb quality and service!

Da
Review №39

This is the best place in El Paso to get your hair cut! Thank you to Genesis for a great cut, she did an amazing job! The business is clean and all of the stylists are very professional! Definitely recommend!

Ra
Review №40

Awesome place my 5yr old loved it too.

Ja
Review №41

I love this place! Ive had haircuts from numerous stylists and they have all done a great job. The location is great, the interior is well done and who doesnt like free video games and a beer while you wait!

Ji
Review №42

I can’t say enough about this place. I’ve been here three times since it opened. I’m from Dallas and this was really cool to see a place like this in El Paso. The best part is that it wasn’t expensive. I had to wait a few minutes and it was no big deal. Refreshing complimentary Corona, free pool, free arcade games, and sports on every TV. I brought my nephew the last time and he didn’t want to leave after we got our cuts. Oh yea the hair cut! Shout out to Whitney for changing my style up. All my co workers commented on how good my hair looked. I normally go to the chain hair places Never again! Same price haircut but nowhere near as nice. I’ll be back for sure!

mi
Review №43

Whitney was one of the most professional hair stylist I have seen. She kept everything extremely clean and professional. Thank you for taking care of me and for keeping me safe and healthy!

Ry
Review №44

High-quality, technical grooming work - local business - elevated experience, ambiance, environment - fair prices - friendly staff - clean facilities - 100%! The owner, Jason is very responsive and values customers. Mariana gave me a great beard trim. Emily was outstanding as a hair stylist!

Ca
Review №45

This place is awesome, extremely laid back environment, great and calm hairstylist. I had Genesis and she was a sweetheart and very professional with how she went about cutting my hair, she made me feel right at home. You get to feel pampered for a great price.

Za
Review №46

Look here y’all: this place is the bees knees, the cats pajamas, the walrus’s mustache! And let me tell you about Genesis (I love her), she was professional, polite, and cut me up real nice! The second I walked out of O’Hairs I’ve been having to beat the girls off with a stick (if you know what I mean) thanks to her great job!

ed
Review №47

Really great place to get a haircut! Marianna cut my hair and she did an awesome job even after 6 months of not having cut my hair. You get treated really nice, everyone there is friendly, and lots of things to do while you wait.

Jo
Review №48

Very awesome haircut. Very detailed and knowledgeable on how I can better manage my hair for the style that I want. Alyssa is definitely a hairstylist Ill be going back for. The atmosphere is awesome, rustic, and relaxing.

wh
Review №49

Great place and environment for a good haircut.

An
Review №50

Worst haircut! They don’t know how to cut hair !!

Ro
Review №51

I’ve had a really long beard for years and finally decided to go shorter. Mackenzie did a fantastic job! I took my family with me and they enjoyed their time while waiting for me. I thought the price was more than reasonable. I will definitely be going back.

Fa
Review №52

Was really good when it first opened. They had great barbers that were experienced and consistent. However, it seems like its turned into a super cuts recently. Lots of new barbers, inconsistency among all of them. Its gotten to the point I cant recommend anyone and avoid a few.... looking for new place.

Br
Review №53

Great service...clean establishment

Ja
Review №54

Great Atmosphere... relaxed, chill, but also punctual and cool barbers... Alyssas Fades are 🔥! I highly recommend OHairs for your next haircut or beard line up.

Da
Review №55

Alyssa is the best!!

Is
Review №56

Great experience. A free beer while waiting and Adriana gave me a great haircut. Highly recommend this place. 5 stars. 👌👍

Jo
Review №57

Great place, awesome service and experience with children.

St
Review №58

My buddy and I went here for the first time today. I have absolutely nothing bad to say about this establishment. The haircut was perfect, staff was very friendly and great conversationalists, customer service was of the highest I’ve seen in the area. Very clean. This is my new place, I’ll be back every 2 weeks from now on!

Da
Review №59

I stopped by on my way through town, and this place is awesome. I was happy very happy with my haircut - plus the pool table was cool, staff were fun, and the overall experience was great. I’d go here every time if I lived in the area.

Ev
Review №60

Amazing service!!!! Marianas work is amazing not to mention their costumer service. You are not just a number, you are family. Place looks amazingly clean and organized. If you go anywhere else, sorry but you gotta switch barbers.

Be
Review №61

One of the single best haircut experiences ever. The ambiance is on another level and the customer service is fantastic. I live on the far east side of town, but I will be coming regularly. Do yourself a favor and check them out.

Jo
Review №62

I got a great haircut exactly how I asked for it. The barbers were friendly and I even played some arcade games after. I highly recommend.

JE
Review №63

Great atmosphere and super helpful and friendly staff. Mackenzie did a great job. They are having some early launch wait time estimation issues but the vibe is very sophisticated and still family friendly.

Al
Review №64

Excellent and professional service...

Fe
Review №65

First time, great experience. Diana was great

Ga
Review №66

Amazing! Great atmosphere! Very personable and friendly employees. Was offered a beverage while I waited. I will definitely be coming back.

Se
Review №67

Best place in town to Get a clean fade and a clean line up, Amazing Staff and amazing atmosphere. From the waiting area to the staff to cut. Best in the city

Fr
Review №68

Loved this place! From the post modern decor, to the professional stylists, this is where you want to go for a grown up experience in men’s hair cuts.

Er
Review №69

OHairs has the best stylist in the game. They left me looking great for my wedding and my wife loved it. I didnt have to worry about my kids because they have a personalized arcade for them.

Ry
Review №70

Comfortable, clean, and fun! I stopped getting my beard trimmed because no one can do it right in El Paso...not here! Knocked it out of the park. Thanks guys!

Aa
Review №71

Tried out O’Hairs for the first time the other day and I absolutely loved it! Jason is a terrific owner and he makes sure to take care of his customers! O’Hairs has a great ambience to it, it’s affordable, and the quality of service is fantastic! Highly recommend!

Sp
Review №72

Yesterday I had an appointment at 4:45pm. What a horrible job they did. After she was done I then had to use my own clippers in order to finish getting a true haircut. Will not return ever

10
Review №73

Very nice place and the staff is great, feel right at home! The price is excellent for the service and the hot towel is amazing! Do yourself a favor!

Je
Review №74

I truly recommend this place! The atmosphere is great and Mariana is awesome 👏🏾 I went in with horrible hair and she gave several haircut options and did a great job! I will return every two weeks!! 10/10! Thank you Mariana.

Ma
Review №75

As soon as I walked in to OHairs I was immediately greeted with a smile. I looked around, amazed by the modern vintage look and all the furniture. The free root beer was a great ticket in. I loved the environment. Subtle, simple and very welcoming. I felt like I was being cared for, like I was a person. The employee talked to me and honestly I have never had an experience like this before at any other barbershop. Before OHairs I never had a single haircut place to go to I kept jumping around, but now, you have won my loyalty. I appreciate the respect and care you have shown me and I look forward to all the next appointments I will have.

Vi
Review №76

Great cut. Great service. Great atmosphere. I interacted with Adriana and Whitney, both were awesome.

Jo
Review №77

The advertising online says they’re open until 7pm. We walked in at 5:50 pm and the women at the salon said it was too late to get a haircut. Their last cut is at 5:45 pm. The sign on their door said they closed at 6pm. I was disappointed especially since there wasn’t anyone in the salon.I drove down the street to a different hair salon who also closed at 6pm. I walked in at 5:55pm and they were more than happy to help me. In fact, 3 more people came in after me and they did not turn them away.

Jo
Review №78

Ohairs was a nice change and i really enjoyed the haircut they gave me. They did exactly what they were supposed to do and even surpassed my expectations. The arcade, sports and people made the salon awesome. Now I know where i will get my next haircut!

Je
Review №79

This barber shop has such a calm, cool Austin vibe〰️ There truly isn’t another barber shop that can compare to O’Hairs 🌟 It has super cool amenities for every client that walks in! Beer 🍺 for the dads & root beer for theKiddos! It has a pool table, a super clean waiting area, and everything is brand new! It has such positive positive energies through out the entire shop from the waiting area in the very front to the back of the barber salon 💇‍♂️ where you can receive a 5 star ⭐️ ⭐️⭐️⭐️⭐️ shampoo & deep condition! I recommend O’Hairs Barber Salon to anyone & everyone who wants to feel like they want an experience along with a clean, modern haircut.

Ja
Review №80

Stopped in to give this place a try since it is right by work. Got a great cut and a free beer! Needless to say, Ive found my new barber shop.

sh
Review №81

Update: I scheduled a 645 appointment. I recieved a message informing me the stylist I chose was not working although I can still recieve a haircut. No problem? Well yes. I arrived at 630 and I was met by two employees telling me they just closed. I reminded them of my appointment. They claimed they tried to calm me. After proving them wrong they confessed they were slow so they were closing at 7. I reminded them it was only 640 and I had a 645 appointment. They explained I could reschedule the next day when the appointment line opens.... If this was my business I would have two spots open for employment. Needless to say they just lost my business. Thanks for nothing.Love the environment. The stylists are ther to cut hair not look like some sex object (like some places). Still trying to find the right stylist for my hair. All are fairly good and very polite.

Ro
Review №82

Great place to get a hair cut and play some old school arcade.

Fa
Review №83

This place seems to have no regard for, and place no value on, the importance of keeping appointments.

Ar
Review №84

OHAIRS is a barbershop that immediately when you walk in you are embraced by the warm hospitality of the barbers, along with the modern and sophisticated look of the interior. OHAIRS adds an exciting spin to the classic barber shop, from modern chairs and utilities, to the classic arcade games enticing you to play while you wait. My haircut was done better than I had imagined in my head. I am definitely coming here again and would recommend do everyone I know.

Iv
Review №85

Great staff. Great haircut

Cr
Review №86

Relaxed atmosphere. Complimentary drinks. Competent hairdressers.

Pa
Review №87

Absolutely the best haircut I have had since Ive lived in El Paso. Great haircuts, great customer focus, awesome environment. Ill be back!

Te
Review №88

Incredible. Stopped through El Paso, found this place. I hope they open more.. Florida would be ideal ;)

Ju
Review №89

So glad finally found an awesome barber shop. Jessica did an excellent job.

Ma
Review №90

Great place is fun and relaxing. Great employees

Ky
Review №91

I’ve been to 5 places since moving to El Paso and have had bad experiences every time. Genesis did an amazing job and I will be coming back.

Ja
Review №92

Great atmosphere, friendly barbers, excellent service for a respectable price.

Mi
Review №93

I love it here every one is so nice and amazing and thoughtful. There is one girl named Emily she will take care of you and make sure you are taking care of totally worth it hands down!!

Er
Review №94

The place is modern, very appealing and the barbers are very polite. Arcade games, sports on the TV, complimentary drinks all very nice touch. The haircuts and price not so much. Went in for a haircut with my son. The hair cuts took very long and werent what I had asked for (didnt ask for anything out of the norm either, medium skin fade and a kids haircut). Overall I paid near 45 bucks for the 2 cuts to include tip because Im not a jerk. Were new to El Paso and are still looking for our go to barber shop. Luckily hair grows back so this bad haircut wont last long. Maybe it was a bad day but I dont see myself going back.

Jr
Review №95

Great place to get a cut!

Ch
Review №96

Beast haircut place ever, hot towel good cut and great service

St
Review №97

Polite and friendly staff, clean haircut and shampoo and massage afterwards.

He
Review №98

I had a really great experience, will be returning soon, and will be advising people on it. :)

Ar
Review №99

Staff wasnt very friendly but got a good hair cut

Be
Review №100

Best straight razor shave in West Texas.

Information
32 Photos
100 Comments
4.7 Rating
  • Address:7470 Cimarron Square Bldg 10, El Paso, TX 79911, United States
  • Site:http://ohairs.info/
  • Phone:+1 915-600-5506
Categories
  • Barber shop
Working hours
  • Monday:10am–7pm
  • Tuesday:9am–6pm
  • Wednesday:10am–5pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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