user
Pronto Auto Repair
12900 Montana Ave F, El Paso, TX 79938, United States
Appearance
Pronto Auto Repair

Comments
Ja
Review №1

I was traveling solo, far from home. I had driven all night and parked in front of the shop. The kind technician said they would try hard to fit me in. They fixed my car very reasonably, and Ive always meant to write a glowing review, because they were so kind and did excellent work. Thank you all.

Co
Review №2

Blew the engine on my Jeep. Victor and his crew did an amazing job on my Jeep. My go to mechanic from here on out.

Da
Review №3

Victor and the staff were great. I had spark plugs and drive belts replaced on my vehicle. Great work, great Price during these co-vid financial hardships, and my vehicle runs perfectly. I have already recommended his shop to my co- worker.

Jo
Review №4

Ive been going to this Shop for years there very fast honest and friendly

Lo
Review №5

Good place to get your vehicle fixed.

jo
Review №6

They fixed the steering on my Subaru for a cheap price. The car drives better than ever

Ev
Review №7

I had to have my alternator replaced. The staff were knowledgeable and charged a fair price. The manager offered a military discount which was greatly appreciated.

ju
Review №8

Fast, in and out with car inspection thanks

Er
Review №9

Excellent service at Pronto. Tiffany and staff were extremely helpful, knowledgeable and friendly. They gave five star service both at the front desk and in the actual work to my vehicle. They did all the work with my insurance company. I barely had to talk to the insurance agents at all. I would definitely recommend and use their service again.

Da
Review №10

I found this auto repair shop about a year and a half ago and they are great on price, time of service for repairs, etc. These guys are great go see them and give them a shot. Im so glad I did, so far they have fixed my Ford f150 and Hyundai Veracruz SUV on different occasions.

S&
Review №11

Great service from an extremely professional business. I highly recommend for anyone that needs repairs for their auto.I needed a new alternator and spark plugs. Service was quick and inexpensive. 5 stars.

ay
Review №12

Awesome inspection in and out like a fast food restaurant

Vi
Review №13

Fair prices! Will explain in detail on what needs to be repaired to your vehicle and how long it will take. Great work.

Gi
Review №14

This place by far is the biggest ripoff you’ll ever find. I entrusted this shop on a few services for my truck such as a differential/gear swap on my Dakota and came to find out they never tightened down the passenger side nuts/ bolts to the overhanging bracket correctly which have gone missing and broken the overhanging bracket to the diff housing. To put the cherry on top they also misdiagnosed a transmission issue (PO882 open/short circuit on the TCM wiring harness) I had as well costing me well over $1500 for the rebuild it never needed and when I took it to then for them to honor the warranty they only solution they came up with was that it needed a tune for a KN Hiflow air filter and MIT upgrade for the intake system I installed. When I finally got back my truck one of his techs also broke my E-brake latch which was never replaced under the circumstances. Even after I left his shop Victor incompetently tried to contact me saying he wasn’t liable for any misdiagnosis, damage and refused to service and honor any warranty that my truck still had as services done under. I hope that establishment rots to the ground and the owner gets what he has coming to him.

Ki
Review №15

Called to ask what do he think it will cost to fix something and he came off a bit rude. I have always called up there to get help, i was gonna go bring my alternator up there as I promised tomorrow but the guy turn a good willing customer off with his attitude.

Ty
Review №16

Pronto auto repair exceeded my expectations finishing my car in only a couple hours at a price much lower than I expected! 10/10 would recommend this repair shop!

Jo
Review №17

Extremely professional. Honest and informative. This shop has earned my strong recommendation!

Pa
Review №18

We were out-of-towners coming back from El Paso to Hueco Tanks State Park when the engine light came on in our Jeep and we had engine fluid on our side runner. We had to pull over and make a call. Victor and his team took care of us right away. They arranged for a tow truck to take us to his shop, diagnosed the problem (we needed a new radiator), and had us fixed up and on the road again, within 24 hours. Victor went above and beyond - driving us (and our two big dogs), back to the park while the Jeep was getting repaired. Uber couldnt have topped their service!!! They are an highly competent, caring, and honest group that do great work. We highly recommend them - with our heart-felt thanks.

ac
Review №19

I came and they fixed my brakes in less than 30 minutes.i was surprise good job guys..

ir
Review №20

I needed a tune up and when i took my car in they finished in 30 minutes i was surprise...good job guys...

Wi
Review №21

I reccommend this auto shop.They work hard to keep your car running ood.Excellent job.Victor

Ab
Review №22

Hola Abel Dominguez GO OK to you soon to be in a couple

Da
Review №23

Great mechanics

Jo
Review №24

Does great work!

Cr
Review №25

Awesome mechanics

Ju
Review №26

Great shop

Bi
Review №27

Great fast affordable friendly service. Thanks guys! 😊💞

he
Review №28

Repair costs are going up a lot

Ju
Review №29

The best work in El Paso

Information
2 Photos
29 Comments
4.6 Rating
  • Address:12900 Montana Ave F, El Paso, TX 79938, United States
  • Site:http://pronto-auto-repair.edan.io/
  • Phone:+1 915-857-2625
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations