Ordered on their online website. Set up appointment. Arrived on time. Employees were quick to attend to me. My vehicle received 4 new tires and service. Was out within 40 minutes.Fastest service at this Discount tire in El Paso. (P.S. Ive been to 3 other locations in the past).

I have been going to this discount tire about 5 years now and the service is outstanding. They always answer all my questions and do an amazing job. I will continue to buy my tires from here forever.

Hope this review helps as I am a discount tire fan and I have a fleet of 15+ vehicles with discount tire. I have given this discount tire store many visits and, they do not greet you, nor do they ask you if youve checked in. Neither do they ask if you have been helped or if you need help checking in or if you need help looking at new tires and maybe some new rims.Again, hope someone finds this review helpful, especially if youre a business owner.

I have done business with this store on Montwood for more than ten years. Never had I been treated in any bad way til this last time I had to get a tire replaced. This guy with initials TH didnt even look at me to talk to me. The women in front of me was a young, wearing shorts and tank top. Oh he was so nice with her talked to her so sweet and told her Im will be going to lunch but when I come back I will check to see if you have been helped and car is ready. He was very attentive. I guess when you are older and not dressed or look so greatwe dont deserve the same service. He really was so inconsiderate this is the firsttime this happened now I will give the discount tire on Montana the business. As I left he returned made sure the women was still there she waseven walked her to her car. He should be told that we all are customers and be treated equally not go by the way one looks. Never again

Always have a pleasant experience. Everyone is very attentive and courteous. Always respectful and prompt service. They respect your appointment when one has been scheduled. Always have your best interest. Have been buying my tires here for many years now.

Walked in for a tire rotation for my Jeep Wrangler and walked out with new tires for the Jeep ! Customer service was very helpful and patience was key here! It all worked out and they kept me updated. I Will be back for sure ! I am very happy with my purchase and will refer friends and family to go to this location. Thank you guys for the help !

I love that employees are just so nice amd well mannered towards their customers. They greet and help and answer all questions I had. He even explained to me What i did not know or understand. Explained detail on what was being done and how long. I go their for all my tire needs. Great Job to u all!!!

I Highly Recomend Discount Tire ..dont waist your time looking around .Ive bin buying tires for over 40 years ..Discount tire has the best warranty ...and servicei purchased these toyo tires w 50000 mile warranty....they rotate .fix flats .ck pressure for the life of the tire .anywhere..In the country.

Always great service. Online registration saved time.

Called for a simple tire change and rotation. Was told on the phone there were no appointments ahead of me and we would be in and out in 20 minutes.Arrived and paid, then immediately was told it would be 2 hours. Already paid so what could I do. I explained the tire pressures are different for the front and back, and would need to be adjusted.3 1/2 hours later they gave me my truck. Drove off and got about 10 minutes away, and my tpms went off. The tire they replaced was at 38psi (supposed to be 80psi). The other 3 tires were all off by 10 psi because they DID NOT adjust them as I had requested. Paid a truck stop $30 to put the tires at the right psi for fear of driving back to Discount Tire on a half flat tire.CHECK EVERYTHING ON YOUR VEHICLE BEFORE YOU LEAVE THIS PLACE! And just know you need to bring food and drinks for the wait time no matter what they say on the phone.

Patience and understanding from the employees who helped me out. Accommodated to my needs, schedule and price range. Overall great experience!🙏

I want to leave a review because they were very helpful to my wife. She got a flat right out front on the street. They helped her get it fixed and on her way and they did not take advantage of her on the cost of the tires. They recommended she replace two of the tires which included the one that was flat and drove on the rim. I know cars and would have suggested the same. This is a great place to get tires at.

We are big fans of Discount Tire, and this was the first location that we were introduced to the business. Employees are very service-oriented, and they dont employ hard-sell tactics to push additional services. They will explain all additional services/warranties that they offer if you inquire however (their tire warranties are worth it if you ask me, and they have more than paid for themselves in our experience). They usually get us in and out fairly quickly, depending on how busy they are.

Good, clean and well maintained business with polite and friendly associates. Weve been patronizing this business since it opened.

The best auto service I’ve ever had. Steve took care of everything I needed and they got me in and out super quick. Will definitely be back for all of my tire needs. Couldn’t recommend the customer service enough

Excellent service. Clean comfortable waiting area staff very polite.

I like coming here to discount tire, if you have a flat they look at it if its fixable they fix it at no charge. The tires Ive bought come with warranty if get flat and not fixable they replace it and charge 19 dollars to me that not bad. I highly recommend this place. I give it 4 and half stars.

They were busy and told me that it would take an hour and a half for my car to be done but it actually only took 30 minutes. I was very happy with the service.

Miserable experience overall, took 7 days and 5 separate visits to get the correct wheels and tires installed(not to mention balanced correctly). Been using discount tire across the country for 15 years, and never had an experience this bad. Go across town to the Mesa St location for a better experience.

The guys there are super professional and very informative. It was my first time going to get my tire fixed and it wont be my last.

Came here to get a nail in my tire fixed. Staff was super friendly and informative without being pushy. Just a great experience all around.

Discount Tire is the place to purchase exceptional quality tires. Many times tire makers will provide outstanding rebates for each tire purchase. Professional and Courteous. Without reservation, I highly recommend Discount Tire.

Despite being busy they manage to deliver quality service! Thanks Jacob and Justin

I have never been disappointed with the service they provide. No matter how busy they are they take time to explain the service they provide

I went to take my car for tire balance and rotation and as always the staff at discount tire on Montwood Rd were on point. I did not set up an appointment ahead of time and lucky for me it was not too busy. In and out in about 30 minutes.In this time we are living with the pandemic the workers are very conscious of that and make all efforts necessary to make people at ease. They are all wearing mask, even inside the garage area. They dont drive your car, they ask you to drive it into the work bay and out after service is completed.I have nothing but praised for the staff at this Discount Tire.Keep up the good work.

Josh was great got me in and out! Great service

Very professional. Good service and the tire prices are fair.

Fast service and no nonsense explanation of available options. Great friendly and courteous staff, hands down the best place to go purchase new tires for your vehicle. Excellent prices and the repair and replacement options are the best in the business! Thanks Discount Tire!

Good service but very busy. Make an appointment before coming.

Great friendly customer service. Rick and his crew at the Montwood Store are 100% professionals. I watched as they worked with other customers and myself. I am Very pleased with everything which is why we continue to support Discount Tire. Thanks guys!!!🇺🇸🇺🇸🇺🇸

Was ok considering it was Friday. Tire was replaced with a new one.

Went in for a tire balance and rotation. As per my warranty. Job was done well. But they dirtied the interior of my car. Its brown so they left it all black on the door and the seat. I told the representative and he just laughed and smiled. No apology or offer to clean it. I understand its not a new car or a luxury vehicle so i feel thats the reason they were careless. Also since its not their car they didnt care. Aside from that everything went well.

Great service by Wesley.Got my tires checked and my bad wiper blades changed in less than 12 minutes.Thank you for this new service

Justin rocks. Great customer service!!!!

Came in got seen quickly by friendly staff, as always, got what I needed and was out as a happy customer. I have been a customer there for a number of years and have always been satisfied with the service and quality of thier products, which is why I will continue to go back.

I was helped by Dom and David - they were both very helpful, professional and friendly. I showed up to my appointment a little late but they were still able to get me in and completed the work super fast.Everyone follows COVID protocols making you feel comfortable and safe.

Quick friendly service. Theyll take good care of you.

I had to go to the store to get a tire repaired shortly before they closed. They couldnt repair the tire and had to replace it. They handled everything very quickly and my car was ready about 15 minutes after they were supposed to close. I have always gotten good cheerful service from the store. I appreciate their completing jobs even if it is after the store closes. Their safety precautions due to covid are excellent and I felt safe

This has been my go to location for the past six years! They are always super helpful, knowledgeable, and quick. The stuff is super friendly as well. Highly recommend them and this location!

Awesome place very professional

Helped out while traveling through El Paso!!Great service!!

I get my tires rotated every 3 to 6000 miles. It is free of charge. Its done in a timely manner that is consistent with the amount of cars they are working with. The staff is pleasant and polite. I recommend this facility to anyone. This is my second time here and Ive had no problems. This last time after leaving I came back the next day to fill my rear tires as they were a bit low and they filled them without problem. Thanks for your service

Flat Tire fix, Justin was able to assist me with my tire that had a cut, he helped me by providing different options and making sure i left without any doubts. the workers from this location (specially Justin)are willing to help the customer and seem to enjoy what they do. definitely will keep going to this location. (please give Justin a promotion) he deserves it. - Camaro SS owner

MONTWOOD LOCATION STAFF IS ALWAYS SO FRIENDLY REGARDLESS HOW BUSY THEY ARE. ADRAIN HAS BEEN SO COURTEOUS WITH ME EVERY TIME I GO I DON’T ASK FOR GIN I JUST SHEARS SEEN TO GET HIM WHEN IT’S MY TURN LOVE THE FACT THEY LET YOU KNOW JOE LONG THE WAIT WILL BE & HAVE THE OPTION TO WAIT IT GET TEXT WHEN VEHICLE IS READY. GREAT SERVICE!!

Free flat repair on tires that came on my truck from the dealer. Great customer service. I was in and out quickly on a Saturday. Thanks for the continued awesome service.

First they order the wrong rims that I didnt order then they only brought in three tires after the sale men say they have the tires in stocks at the store. Very disappointed with the service .

Great place, great tires, and great people will be back

We love their friendly, knowledgeable and fast service.Plus, of course, their warranty is unparalleled:Living in El Paso, weve have nails and screws and whatnot stuck in our tires.No problem if you have tires from Discount Tires: Theyre always there to fix them and if they cant fix them you get new tires.

Came in needing one of my tires patched. I was in and out. Staff was great. I would come again and recommend them if they needed service done.

Very good mannered and friendly employees. All wearing masks, and no its not because theyre trying to rip people off. Theyre trying to keep themselves and their customers safe. They also have hand sanitizer available for customers to use.

Toke my pickup to make a warranty claim on front two tires and was advised by service adviser nothing was wrong with tires and it was only a cosmetic issue and could not warrant them. Only issue was place was packed and had to wait a while.

Had an absolutely terrible experience, on my birthday of all days, I was scheduled to come get all 4 brand new tires. Spoke with Miguel and Carlos the day prior to confirm they had the tires in stock and ready to go. Showed up to my appointment to be told they had to order the tire I was originally promised, or I could select another tire all together. Needless to say, left with no new tires and a very bad attitude. Walmart out priced AND out-serviced Discount tire.

Always like the work and the service they do

They ordered the tires I needed for my car in one day.

Excellent service.

Bobby was very helpful!!! I will keep doing business with them👍😉

Prompt and professional service

Always great service!!!Jose was excellent!!

I was on a road trip from Houston to Arizona and I discovered that I had a screw in my front passenger tire. I called ahead and explained the situation to the friendly staff, they told me to get to the store safely, I was driving from Van Horn,TX. Upon my arrival I was attended to by a well managed store, I was out in less than 25 minutes! Thank you guys so much for saving me and my 2016 Camaro SS

Great service. Very patient and helpful staff! Thanks to Santiago at the montwood location, very kind service!

Really helpful guys. Made sure I was happy

This is my tire store. I always come here if I need anything for my tires. Great place! Customer service is excellent here!!

Friendly helpful staff

Ive been buying my car tires at this location for many years now, team is friendly and with great prices I always come here

Even during this pandemic, they are very organized and they still are my favorite tire shop, great service and knowledge, for your tire needs i highly recommend them

Very happy with the service!!😁

Every time I go in whether I need to have a flat fixed, tires checked, or need new tires, the staff there is always ready to help with a smile. Ive been going here for years, I dont think Ill find a better place where Im treated great and with the quality brands. Excellent shop!

Good service and friendly people

Great place to buy your tires the staff super friendly and helpful thank you guys for your service

The service was amazing.Mr. Clay provided awsome service!Thank you!

Friendly service.

Great customer service by Rick Candelaria I highly recommend this Discount tire location

The customer service here is amazing. Im not mentioning any name because all of them deserve an applaud. I went in with a flat tire but I ended up buying new ones. Within 30 minutes I was out of this place, thats how fast their services are. I went to Walmart across the street for the same service and I was told at l have at least 3 hrs wait time.I genuinely recommended discount tire for all your tire needs.

They were ready to serve everyone who has much lower tire pressure because of the cold.

Fast speedy service

Quick service today

Excellent service.

Since Wednesday of last week my tires were all low on air, I knew the change in climate had everything to do with it. So I went every morning for air and the young men were so courteous and and thorough.

Great prices on tires. Staff is great and explain things well. Not pushy or trying to sell you something you dont need.

Awesome these guys are the best they have you covered

Great customer service along with very competitive prices.

Extremely long wait with new check in system be ready to wait 30 minutes to even get seen...

I ordered tires online via the better price program. They matched the online price without any problems, I had presented a lower price years ago and lets say this time was way more of a professional response. So I set up an appointment through the website as instructed in the email, when I arrived, sorry to say the tires were ordered but not delivered. Raul was great and tracked the order. Long story short, they were on the way and I had to find something to do for an hour and half. When I returned, they took my vehicle right in, work was done quickly and professionally.

Only place I trust!

I came to the discount tire on Montwood to purchase 2 tires. I was told the wait time was about 1.5 hrs and I decided to wait. After I got my vehicle back, I drove off to run some errands. Approximately 20 minutes after I had gotten my new tires. One of them was extremely low so I drove off to a gas station to inflate it but only to find out that the valve on this new tire was not completely screwed on so it wasn’t holding any air. I called the store so I can speak to the manager but he wasn’t available and did not receive a call back from them. All around very poor customer service. The employee who’s name is listed on the receipt is M Yanez. Maybe the supervisor should be checking on his employees to verify the job gets done right the first time so customers won’t have to deal with situations like this. In my opinion, the service I received deserves NO STARS but I had no other choice but to select 1 star.

Had a great experience with Discount Tire on Montwood. Rick and his staff were quick and pleasant! Ill definitely recommend friends and family!!

Always great been buying all my tires there for past 20 years!!!!. Above average customer service.

Great service as always. My new tire was pre-ordered the day before. I had my appt the next day, and I was taken care ofall the way to them putting my spare tire back neatly. Thank you again DT!

On November 12, 2019, I took my 2014 Hyundai Accent for a tire rotation. I marked my tires, good thing I did. After they supposedly completed the job. I inspected the tires, and the job was never completed. I went and talked to the manager about the situation. After the manager investigated the situation, and talked to the person who conducted the job. Supposedly, he sent the person responsible of the job home. Can It be a bad apple? Maybe!! However, the manager is always responsible for the personal working in any business. Never trust anybody, check and double check the work to make sure they did what they claim.

Best tire buying experience for me.Professional expert service and quality care.

Warranty on the tires they sell is honored nationwide.

Great customer service!!

Horrible customer service. Waited 2 hours for 2 trailer tires to be swapped that were loose. Would not recommend if your time is of any value.

Excellent customer service, very friendly and knowledgeable.

Awesome! Always get my tires for the best price, quality and insurance. Great customer service.

By appt. U r in & out within 30 min. Great customer service.

Great place for all your tire needs!

I have visited Discount Tire several times this month and each time my experience with them was amazing. Steven provided great customer service starting with the welcome to the end of my services. Both Steven and Houston educated me on the best quality tire for my vehicle keeping in mind my budget. Most importantly their concern for safety has made me a lifelong customer. Also, I was able to get in and out without an appointment. I promise you wont regret using Discount Tire for your tire needs.

Wouldnt go anywhere else. Excellent service.

Excellent customer service. Fast and efficient service.