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Terraza Hills Apartments
425 E Bradley Ave, El Cajon, CA 92021, United States
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Terraza Hills Apartments

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K.
Review №1

Management seems exasperated addressing problems and problematic tenants in a more insistent manner, so their unproblematic tenants are leaving. The major problems are: loud music, fights, aggressive dogs barking, property damage, and roaches. Valor Property Management is trying to update the complex but having disrespectful tenants is not good for their properties value. This apartment complex can be a nice place to live, but problems are arising too often. There are few days where you might have peace and quiet. The continuous loud music and voices will make you feel stressed.

Jo
Review №2

Beautiful complex...very secure only accessible by occupants.

Au
Review №3

The complex is not well kept at all. Theres always trash and full dumpsters with flies right next to the buildings. For what they charge its not worth the money.

Jo
Review №4

I had a good bank delivery, there was a nice Black Male who held the door so I could not only get in but, so I wouldnt have to struggle with the door and the box! Thanks

De
Review №5

Home boy lives there with his family, love the units, spacious and cute. Id live there.

Su
Review №6

To many apartments and no parking

Bi
Review №7

The view is besutifull

Al
Review №8

This is great

Ja
Review №9

This place is a dump. If you like drugs, yelling, loud music, bugs, and no peace and quiet then this is the place. Management does not care about what goes on no matter how much you complain. Even if your civil codes are violated. Everything in the lease is obsolete. Especially NOT MADE FOR FAMILIES. the pool always broken and the laundry machines dont work.

Ki
Review №10

This is a terrible place to live. I wouldnt recommend this place of residence to anyone! The management is the worst of all! I don’t understand how the employees there got jobs in the first place. The people who live there are terrible neighbors! Drug addicts, Domestic violence constantly going on, parents not taking care of their kids so they’re running amuck. I could go on and on about the issues of this place, but the other reviews pretty much cover whats wrong with this place anyways. Simply, Do Not Move Here!!!! You will regret it!!! It’s a waste of money and time!

JA
Review №11

I can go on and on. This place is infested with rats. Dogs barking uncontrollably. Parking sucks. The water gets shut off ranomdly all the time. I have seen someone take a dump right in front of the steps. The complex is a joke. I’ve never felt scared to walk anywhere until I moved here. Save yourself and don’t move here !

jo
Review №12

I was inquiring about a 2 bedroom apartment and was referred to your apartments however after having read mostly bad reviews im wondering should i even waste my time applying. My question to your company! Is the rats, bed bugs, roaches, drug dealers and gate issues resolved yet?

He
Review №13

Gang members whistling at all hours of the night, monthly overdoses, graffiti.Managers are terrible, they dont care and they flat out LIE when showing apartments.Youll be shown the available one, only to be told after that its a different one youll get.Later youll find out that it was a model unit when they slip up and say it in front of you.They let Western Towing do their rounds and snatch cars of people moving in/out (with the doors open with moving boxes loaded in) because they get a cut....Everything is in disrepair and repairs are being done without city permits and with asbestos in the walls that are cut open regularly with residents inside the units.It isnt safe here for anyone, and for the money that they ask for, theyre robbing everyone.

ro
Review №14

This place is a bad place to live, Ive been here almost a year and its been one problem after another. if its not roaches its bed bugs and management lies to keep you calm well that didnt work. the people that say this places is great work for the management company save yourself the trouble and pass living here.

Ch
Review №15

It looks nice/decent, but in reality its far from it. Its a shame that this place has the potential to have a nice community and be great, but so many hoodlums live here. I lived there for 6 months and my neighbors were constantly smoking weed and would scream and fight. The people at the office seemed nice, but I feel as if they lack initiative to clean up the complex from these people and have a decent living space. Also they have a terrible small roach problem and if you get a dowstairs unit and live down the slope youre going to have a terrible time when it rains. I would only recommend this place to someone that I hated, and even then I dont know if I could be so cruel.

Ke
Review №16

The inside of the appartment is nice if u keep it that way.... But its infested with rats and outside is where u go to get diseases... The pool is nasty.... And the water is always being shut off.... And they keep raising rent... Ive had to move out off my appartment 2 times because of massive floods under ground they had to take holes out of the floor. And the people that work there have no clue what there doing....

da
Review №17

They literally just stole my money!!! Im moving out of an apartment complex down the street because my lease is up and they said have an eviction! Never had an eviction ever neither me or my wife! They refuse to show papers and directed me to another company! I wish I read the reviews before applying dont want to live with rats and bedbugs anyway but I will be taking them to court!

Ja
Review №18

I literally can’t begin to voice my complaint about this terrible cesspool of an apartment.On the second month of living here, our house was infested, and I mean INFESTED, with termites. As well as roaches and other insects from hell that were fairly unfriendly, not to mention just nests on top of nests of spiders everywhere. Our entire living room floor was just a swarm of confused termites and when we asked them to take care of the problem, the came three days later and we had to clean up the mess ourselves with no vacuum (fun)Each month brought a new problem as if Moses himself was casting plagues upon our home.Other tenants have demestic disputes atleast once a week, children scream and shout unsupervised for every day of the week. Dogs seem to bark and sound left alone for hours out of the day.With the new addition of a gate and security cameras that don’t even appear to be on, the problems on got worse. The gate only works at night time and isn’t double sided, I don’t even know if the fire dept can get inside without someone running all the way outside just to let them in. Anyone can walk in during the day, so they’re kinda useless at this point. They cause more problems than they help. Not to mention it’s key card activated instead of clicker, so you might get hit by some impatient tenant getting to your car.The place was built in the 70s, which apparently means that plumbing was very bad at that era??? The complex has been having (Slab leaks) for around 4 years now, and they still haven’t fixed them all, which also means shutting the water off without notice for around 9am to 6pm or even 9-9 which means bathing or even drinking could be taken away from you without notice for an entire day, hope you don’t plan on cooking pastaEach time management changes, they pick a few random women who seem to not know how to do they’re job, and shrug their shoulders more often then actually listen. The plumbing service has been seen taking 3 hour breaks, not to mention the emergency maintenance hotline’s voicemail is always full and they never answer. During the water shutoff issue they changed thier voicemail to say “Stop calling if your issue involves water”, and maintenance has been known to leave your jobs unfinished and even when they enter while your gone (written and agreed upon ofcourse) they left my door unlocked, when this complex is known to have theft issues. Mind you all of these issues are quite literally swept under the rug when they show you the complex. When I was shown my area of living, I was told about some amazing remodeling done to our home, shown an amazing home that was done over and was told that ours would look the same, but when we got in we didn’t find out till later that nothing was new, just painted over and rushed. Practically and literally incomplete.The bus route on this street is literally the worst in El Cajon, with literal one hour wait times and attitude wearing drivers, getting to work will be a hassle if your using the bus, you’ll have to walk 1.2 miles just to get to a bus that will take you to the trolley in an acceptable time, and the bus in front of the complex stops running at 5:30, so have fun finding a way home.I can’t in my right mind recommend this complex to anyone. For many reasons and many strikes agains fair living and safe living violations, raising the rent with a 60 day notice. Not to mention unwanted changes and issues pile up when others are still unfixed. The rent was at an acceptable 1450, but now it’s been bumped up to 1650 after changes they want, and issues they’re making. When minimum wage is still at 12, and living with roommates has become trivial in San Diego. It’s interesting to see how this is still legal in America .If I could rate 0.5 or even 0.1 stars I would. The only thing nice I could say about this complex, is that it has walls, a roof, and windows .... thank you.I can’t type all of the problems I have with this complex, because ide write a book at the end of the day. Be careful, stay safe.1/5 stars

Na
Review №19

I have been living here for almost 4 years. And this has been by far the worst living experience EVER, I have countless of complaints about this ghetto place. Between the roaches, rats in the back yard, fleas i have put in work orders to fumigate my place about 5 times in the last 8 months and it has yet to get done. I have had a broken AC unit since June, I have notified the manager Grisell about the issue in writing, by memo and via voice mail and she has neglected to fix it. Someone tried breaking in to my apartment back in September while myself and my 10 year were asleep while security was suppose to be on duty and I have yet to get a follow up from the manager or her supervisors. There are drug deals going on at all hours of the day, tweakers and transients coming in and out of these apartments, drug paraphernalia has been found in the kids play ground (if you can call it that?). Break ins in peoples garages, cars and homes while we pay for security. Washers and dryers always out of order. a few weeks ago one of the transients try to set this place on fire. And today some one got shot in the parking lot. I have contacted the management company many times in the last year regarding these issues and concerns and NO ONE has the decency to return my call or email. If anyone is thinking about moving in here, please dont. safe your money..

Ve
Review №20

They look very nice just visiting

Da
Review №21

Good people caring community

Sh
Review №22

A good apartment complex i visit

Sh
Review №23

When I first moved in these apartments in September of 2012 they were quite and seemingly well kept, boy was I wrong, I had to have my apartment sprayed twice in 7 months for roaches, the management changed so many times I was constantly given notices for amounts of money no one could seem to explain. Which I ended up speaking to corporate in regards to. My downstairs neighbor had 2 slab leaks in less than 60 days. The water would be turned off often without notice for emergency repairs. My car was towed out the parking lot the 3rd day I lived there and management only compensated me 200 for a 390 dollar retrieval of my vehicle considering I was told nothing about which spaces were reserved and which were not. By the second month living there I started seeing Uhal trucks much more frequently. tenants were moving out and rift raft was moving in! You could barley walk the side walks without almost being run down by children on their bikes or scooters. The parents seemed to have let their children lose on the complex regularly. I had children who knew my daughter from school WALK IN my front door without as much as a knock. management failed to provide me with a working oven for 2 and a half months during which time management was changing. I had a roof leak in the smaller of the 2 bedrooms that they took 3 weeks to repair and I got 3 days worth of compensation towards my rent for. Honestly this was the worst place I had lived in El Cajon management wise. I wasnt comfortable calling this place home any longer and moved out a month after my lease agreement ended. I wouldnt referee this place to anyone. Its unprofessional and the people hanging out by the trash cans and garages was almost frightening not to mention the smell of marijuana that frequently flowed through my windows during the middle of the day. Its just not a place you want to call home

Jo
Review №24

Lived there for five years. Roaches and bed bugs. Horrible water pressure. Even with a gated community the gates are left open or are broke.. It os an absolute dump

Al
Review №25

NEW management NEW attitude!!! The new management team for this complex is amazing. If you feel otherwise you are most likely the problem and not the solution for the direction that this complex is going. For everyone who is upset with the riff raff hanging around, bad neighbors, people selling drugs the new management team is already taking the necessary steps to clean the complex up. If you do not know, it is not the easiest thing in the world to kick someone out of an apartment so be patient. As for the tenants/new tenants worried about bugs, small insects, ect. the new management team has a company come out every Wednesday to spray, go in and ask for your apartment to be on the list. Welcome to California! haha ants, small insects, bugs run wild. Every apartment I have ever been in at least at the minimum has ant problems so take advantage of the company that comes out and sprays!!! ALSO, get with the management team for your cars. They have a new plan in order for the parking to be easier, DO NOT GET YOUR CAR TOWED. Get the details from the new management before you have friends parking in spots that they are not allowed to park in. As for the pool and spa, I am sure that they will make sure that they both are up and running very quickly, and hopefully kept clean. I have faith in them, they are good people. I just want everyone to understand new tenants and existing ones, the issues dealing with this complex, at least all the ones I am reading looks as if it would of been easily handled at the management teams level, so now that we have new management team I am sure everything will be going good and smooth in 6 months. Give them time, and be patient.good day,god bless

Ss
Review №26

A dump with uncaring management. The sketchy neighbors and the constant odor of weed should be a clue as to why to just forget about this place. So much better close by.

ci
Review №27

Your car will be illegally towed

Ma
Review №28

I have lived here for about 4years and thank goodness we moved out! The staff and manager Grissele are all crap! Countless times we have complained about our neighbors dealing drugs,smoking 24/7, stomping and banging on walls. The manager has said she would take care of it, although it resulted in pushing the solution even farther. Murders nearby, and drug addicts scattered all ove the complex. Laundry machines are always outof order. Ciggarette smell every minute of the day. People everywhere get drunk with full blast volume of rap music at the front of our apartment. Graffiti all over what they may call a play area. The quality is absolutly horrible. The cleaning lady doesnt really clean, she just sits around, calling it doing her job while I find rats, loose cats and dogs. Druggies setting fire to everything. And about one person from our apartment getting arrested every single stinkin day! I feel horrible for kind elderly living in such a nighmare apartment complex. Well, you cant cAll it an apartment complex, its closer to a dump! I highly dk not revommend such place like this. There was even a shooting a few weeks ago! Dont believe it And you think its a good place?!?! Move in and watch!

Sa
Review №29

Neighbors have bed bugs, and roaches, dog poop everywhere, no landscaping services since new managment took over, and there was a mouse taking a dip in the pool yesterday. They are ridiculous for asking $1600 a month for this place.

Ed
Review №30

This place sucks theirs a bunch of stealers around. People selling drugs. Its just a mess!

he
Review №31

Worst apartments ever. All this reviews are bad but they are true this place is all bad, managers dont do nothing its dirty theres drugs roaches, towing cars all day thiefs and many haters worst of the worst.

Ge
Review №32

Very happy life and quiet

co
Review №33

Roaches roaches roaches they will not go away

Em
Review №34

I like it

Information
60 Photos
34 Comments
2.3 Rating
  • Address:425 E Bradley Ave, El Cajon, CA 92021, United States
  • Site:http://terrazahills.com/
  • Phone:+1 619-562-1970
Categories
  • Apartment rental agency
  • Apartment complex
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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