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Kelly Heating & Electric, LLC
2730 Melby St, Eau Claire, WI 54703, United States
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Kelly Heating & Electric, LLC

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Ro
Review №1

Our central air conditioner died and we called Kelly Heating and Electric at 8:00am that following morning. They sent Josh to us for an evaluation. After everything was explained to us about what we needed, the next day at 8:00am Brandon and Ryan arrived and removed the old air conditioner and replaced it with a new one, along with a new furnace and were finished with the upgrade by 12:30pm. They both were very professional and answered any questions we had after the install. They also did an excellent job on cleaning up after the job was done. I highly recommend Kelly Heating and Electric and I will call them again in the future.

Da
Review №2

I hired Kelly Heating and Electric to replace our existing central air unit. The salesman Josh was very responsive, knowledgeable and quick to get our install started. When Brandon and Jack arrived the morning of the install Brandon found out our heat exchange on the furnace had 2 big cracks in it and showed me right away. After we talked for a bit about it he had Josh on the phone asking him to stop over and give a quote on a new furnace. Josh came within no time and we hammered out the details and had a furnace on the way over to do both installs that same day. Bieber the shop guy brought out the furnace and stuck around to help since the job got bigger than expected and within around 6 hours both installs were complete. Thank you Josh, Brandon, Jack and Bieber the shop guy. We appreciate the great work and timeliness! Well definitely call in the future if needed.

Gr
Review №3

Every staff member from office, sales and technician were very professional and very easy to work with. We especially enjoyed working with Josh in deciding on which AC unit to purchase (and his followup) based on our needs and with Ryan for his great work installing the unit. Ryan was respectful of our home, efficient and thorough in his work. We worked with Kelly Heating to install our furnace 4 years ago and now we are equally satisfied to have worked with them for our new Bryant AC. We will be recommending them to our frriends!

Ni
Review №4

Had Kelly Heating & Electric install our new AC unit a few weeks ago and had an amazing experience. Brandon and Jeremy were polite and professional and took time to make sure we understood how everything worked and that we were satisfied with the job they had done. Will definitely be giving them a call in the future if we need additional work done. Highly recommend them for all your heating and cooling needs!

Sa
Review №5

We appreciate Derrick and Ryan for the work they did installing our furnace. We would highly recommend Kelly for the pleasant and professional work we experienced while they were here. We will use them again in the future. Thank You guys!

Mi
Review №6

Very responsive, Brandon was at my home an hour early. He got right to work, very professional. Ryan arrived and immediately got to work on the AC unit. Bruce arrived for the electrical work and finished quickly. The crew did an awesome job! I would not hesitate to use Kelly again. I highly recommend for all HVAC work!

Le
Review №7

The whole team from the call to set up service to the salesman to the installers were all very polite, helpful and professional. They were on time, and they leave no mess behind. Would recommend them to friends and family.

Ka
Review №8

I had a whole house air exchange installed. Wow what a difference!I have utilized the services of Kellys for the last 18 years. The service I have received has always been outstanding from day one to the present. If you are looking for honest, dependable, and like being treated like you are number one because with Kellys you are, dont hesitate. Kellys will always serve you well!

Ca
Review №9

We used Kelly for a new AC unit last summer and again for a gas line installation recently. The salesmen and technicians have been efficient, friendly, and provide a great value for their services. Would recommend!

Kr
Review №10

Kelly Heating was fantastic to work with. They were prompt about coming out and giving me an estimate on a new AC and thermostat. They are affordable, reliable and professional. I highly recommend them!

Wi
Review №11

I appreciated their honestly in the sales process... which was not the case with the other company we were considering (Q-bert was a fun game to play in the 80s, but...). Kelly presented ALL viable options (not just the most expensive) and they allowed us to decide.

Ki
Review №12

Needed to have new furnace installed, Josh our sales rep was amazing. He was upfront and honest with all of our options and pricing. He quickly got us on the schedule and was out within a day for the installation. Adam and Ryan did an amazing job, they installed the furnace promptly. They were very friendly and professional and it could not have went any smoother than it did. I would highly recommend Kelly Heating and Electric, you wont be disappointed!

Mo
Review №13

Weve used Kelly Heating and Electric for both heating and electrical services. They are always responsive, courteous, professional and reliable. They are honest and up front about pricing, services, and timelines.We most recently had them replace a furnace, they were there the next day and had installed and running on time. They made sure the clean up after they were done and maintained social distance and masking recommendations.I highly recommend this company!

Na
Review №14

During the coldest snap of winter our HVAC went out. Kelly responded quickly and was willing to install the new furnace my wife and I had been discussing the very next day without it being considered emergency. Ryan did a great job and we love our new furnace.

Ro
Review №15

Installed replacement Bryant HVAC system, including a new WIFI thermostat, plus duct cleaning. Josh was very thorough with the bidding process and getting the install set up. Brandon & Tim did the install, all in one day. The furnace is much quieter than our old unit!

Ty
Review №16

Had to have a new furnace installed. Had to wait roughly a week before installation, but luckily had warm weather. Other than the wait for the installation, everything went smoothly. Ryan the technician was very courteous and professional. He made sure we had a good understanding on everything with our new thermostat as well as our new furnace. Would highly recommend Kelly Heating and Electric!

ru
Review №17

Ryan and Josh were great to work with. Everything went well with the install and was cleaned up great. Thanks guys

Te
Review №18

Brandon and Ryan were very professional. They installed a new furnace and air conditioner and completed ahead of schedule. Great customer service, very professional. Josh came and gave us our estimate a few weeks back, very professional, on time and the best we got for.our money. After they were done installing everything today, Josh drove back out and helped us with our rebates, answered all questions we had and showed us how to use our new wifi thermostat. I highly recommend this company for all your heating and cooling needs. I would give a 10 star if I could

Ma
Review №19

Our furnace was failing in January. It was 25 years old so we decided to replace it. Kelly was able to replace our furnace very quickly. Ryan who installed it was professional. We would recommend them.

Je
Review №20

Kelly is hands down the best HVAC company in the area. We’ve used them for repair work a few years ago and just had them install a new furnace. Josh did an incredible job helping us select the best furnace for our house and budget. He didn’t try to sell us on unnecessary add ons. Even more impressive is that Josh hadn’t been to our house for 2 years, but when we cold-called him, he immediately remembered us and our older furnace.Ryan the installation technician was on time (even a bit early!), extremely efficient, and very professional. Ryan’s work looks great, he took out the old unit and dampers, and left no mess whatsoever.After install, Josh spent a lot of time showing us how to operate and maintain the furnace and new smart thermostat. I highly recommend them!!

Ch
Review №21

Power to my outdoor hot tub went down today. I was impressed how fast they were able to send an electrician. Fast service, reasonable prices!! Thank you!!

Ji
Review №22

My salesman, Josh, was phenomenal. He was very knowledgeable of the products and services and HONEST. Mid way through putting it my furnace he and the service tech (Ryan also very good) found that a part was not needed. So they knocked it off my bill. Great job all around will use again

Ni
Review №23

I received three estimates to replace my old furnace and A/C unit for our about 2800sq ft home. Josh in sales was great. He was the only one of the three salesman to give me prices right there up front. I found all three companies very professional and competitive. None of them tried to sell me up which I greatly appreciated. I chose to go with Kelly because of the brand they carried and the price I was able to get for the value of the products. I did a lot of research myself for several weeks to feel I was making an informed decision. Josh was able to answer all of my questions and was excellent in communicating. The technicians that came to my house we’re on time, professional, clean and efficient. The job was done in one day at the time I was told. They payed down blankets on the flooring to avoid getting our house dirty. I would recommend this company.

T
Review №24

Josh and Ryan did a fantastic job of explaining things. The entire process from Joshs quote and advice to Ryans installation was smooth and completely stress free. We recommend Kelly to anyone who enjoys good customer service.

Ma
Review №25

Josh was great to work with, very knowledgeable, and his team did quality professional work. There was one very minor leak issue with a PVC pipe draining after about 2 months post installation on my new AC system, and they had a service tech out to fix it the same day I called. Excellent customer service, highly recommended.

Do
Review №26

We had a new Bryant A/C system installed and again, Brandon was our Service Technician. Prompt, Courteous, Smooth Installation process.

Ji
Review №27

This is the second home where we have used Kelly to install new heating and air conditioning systems. We have been very satisfied with Kelly employees and Bryant products. Feel that they stand behind and have full knowledge of the products they install. Support is a phone call away always there to answer any question. Josh, the sales person, even came back after installation to walk us through the new system. Both installers were knowledgeable, friendly, and thorough. Left the job site clean. The Bryant ten year warranty gives us peace of mind.

Cy
Review №28

Every step of our experience with Kelly Heating and Electric was wonderful. Each person we dealt with, from telephone interactions to in home service, was professional, kind, and helpful. Salesman Josh was knowledgeable, had lots of tips and answers to our questions, and had a range of options rather than just pushing for the most expensive option.On the day of installation (we got central air installed) the techs were on time, friendly, accommodating, and efficient. While obviously doing a great job, they still finished the install a couple of hours ahead of the expected time. Took the time to go over the new thermostat, how everything should work, and cleaned up perfectly.Can’t say enough about this company. We will definitely use them again for any of our heating/cooling needs.

Do
Review №29

On the coldest day of the year, our heat went out. We called Kelly after famiy and neighbors recommended. We were not disappointed. They came out before noon the same day we called and the next day we had a new HVAC system. Brandon and Jeremy were our techs and did a great job installing our new system and cleaning up. Josh in sales provided us several options and was very knowledgable on what system would be best to suit our needs and made sure we knew how to work the new system. We would recommend Kelly Heating and Electric!

S
Review №30

My nearly 30 year old furnace was on its last legs and began to loudly announce its imminent demise. I sent an email early Wednesday morning (after being awoken by a groaning blower motor) asking about an estimate. I had contacted multiple services and Kelly is the only one who responded. Josh got back to me very promptly, came the same day for the estimate to replace my old unit, and had the technicians here on Thursday to install the new unit. Josh clearly outlined the benefits of each system as well as energy rebates and financing options available. The professionals who performed the installation arrived on time and got straight to work. Kai and Ryan were great, were very considerate of my family being home, and did such quality work. They made sure I was aware of what was going on, explained where vents would need to be placed and why prior to moving forward. When they left, other than the new furnace, you would have never known they were here. They cleaned up all the mess from the old furnace, as well as where they added new vents. They were so respectful of my home. Josh stayed afterwards to walk me through the new thermostat and answered all my questions. I had a great experience with Kelly Heating & Electric and wont hesitate to hire them again in the future.

An
Review №31

Josh came to our house and clearly discussed all of our options with our A/C unit that wasnt working properly. We decided to replace our entire Heating and A/C unit. Derek, Ryan, & Kai did an amazing job with the installation and clean up. Everyone was very professional and knew exactly what they were doing! THANK YOU VERY MUCH!

ro
Review №32

Everyone was amazing I from the sales personal josh to the technicians Derrick and Adam. I would make sure if you need anything to give them a call. Everything was straight forward and in plan english.

La
Review №33

We had some bad noise coming out of our furnace. Kelly heating came out, found the problem and in a couple days we had a new furnace at a very reasonable price. Everyone we dealt with in the company was awesome ! Great company !

Ed
Review №34

Just finished getting several items replaced and rewired by a Kelly Electrician named Bruce. I don’t normally take time to write an opinion but felt compelled to do so in this case. Bruce arrived early to the job and was very professional all the while he in my home. All his work was completed in a timely fashion and looked good when finished. After completing the assigned work Bruce was very helpful in answering questions about several additional projects I planned on doing. He explained in detail what I needed and in some cases what I didn’t need to do. I would not hesitate to use Kelly Heating & Electric again and in fact will use again as soon as I acquire the items I need replaced and or up graded.

Jo
Review №35

Matt was great. He explained everything in terms that anyone could understand. He quickly uncovered a botched repair done by a competitor a couple years prior and was able to correct it quickly. The Inspection that was done saved me a blown board that would have cost several hundred dollars. I will go through the winter with peace of mind with my heating system. Thanks, Matt and Kelly Heating! (We also got an air conditioner unit from them recently. 5 Star on that one as well.)

Ta
Review №36

I had Kelly Heating install a new furnace and air conditioner in my home this spring. Josh did an great job explaining the different systems and helped weigh the benefits of each. While installing they noticed some duct work needed to be adjusted in order for the new system to perform the best possible. They added a duct run for no extra cost. The new system continues to exceed all my expectations. From start to finish Josh and the crew were awesome to deal with and I would definitely work with them again!

Ea
Review №37

Kelly Heating & Electric has been a wonderful company to work with over many years. Every time we call with an issue they come as soon as they can and most of the time it is the same day. The service technicians are friendly and efficient as well as making sure you understand exactly what service was performed. Highly recommended

Jo
Review №38

My wife and I appreciated the professionalism, candor, and knowledge of salesman Josh Drummond. While circumstances did not allow us to purchase from Kelly H & E we were very impressed with this young man and his personality and ability to project positively his company values. If circumstances were different we would not hesitate to call him to contract our business.

Ja
Review №39

Very nice to work with and they accommodated with some extenuating circumstances. Very personable and thoughtful. My new favorite heating company.

To
Review №40

Kelly Heating installed a garage heater for me, and everything went great! They were prompt, informative, answered all my questions, and affordable. They did great work and will work with Kelly again.

Ka
Review №41

I would definitely recommend Kelly Heating & Electric to anyone looking for this type of work done. We had Derrick & Kai and they were awesome! Great customer service from my first contact to my last contact with them. Very neat and clean and on time. They were here when they said they would be here and finished the job when they said they would finish. We are very happy with their service. Professional and easy to work with. Josh was also great. Came out twice and checked on how everything was going. Great group of people to work with

Ja
Review №42

PRODUCT WAS INSTALLED ON TIME, WITH PROFESSIONAL ATTITUDE AND COMMUNICATION.CONTRACTORS WERE CONSCIENTIOUS ABOUT THEIR INSTALLATION PRACTICES AS WELL AS RESPECT FOR OWNERS SAFETY AND SATISFACTION.CONTRACTORS ENSURED OWNER UNDERSTOOD THE INSTALL PROCESS AND OPERATION OF EQUIPMENT.CONTRACTORS FOLLOWED UP WITH POST INSTALL VISIT AND COMMUNICATIONS.I DO NOT KNOW THE VALUE VERSES COST OF THE INSTALL BECAUSE I DID NOT CONSULT WITH ANY OTHER PROVIDER.I AM SATISFIED WITH THE VALUE OF THE SYSTEM DUE TO THE OPERATION AND PERFORMANCE RESULTS OF THE EQUIPMENT.I RECOMMEND KELLY HEATING AND ELECTRIC, LLC. AND JAMISON KNOWLTON OF ON-SITE PERFORMANCE TESTING, LLC.

Ju
Review №43

Day 1:late afternoon.. frantic call for help as no satisfaction from another company after 10 days regarding need for new furnace. Call returned by Josh within 15 minutes .Day 2: Josh came. Assessed and gave bid. very thorough and attentive to concerns given poor response by another company.Day3: Furnace installed!!I had been getting run around from another company for 2 weeks with continued problems with my furnace shutting down and needing to restart, and no plan from from that company as to when furnace would be put in, offering only to bring electric heaters to get me through until they could come. I had to continue to restart furnace and did so 3 times over the weekend.My sister told me Kelly heating had put her furnace in 2 yrs ago and she was very pleased.That is when I placed the call that restored my faith in finding a company that truly cared about its customers,, starting with Josh, then the installers who I didnt get to meet and thank but was impressed when I arrived home to a warm house, a new furnace and everything as I left it that morning. Josh returned the following day to go over the operating of furnace and answer questions . I cannot begin to thank your company enough for the excellent treatment and service given.

Ku
Review №44

We chose Kelly Heating and Electric for our new furnace and electrical needs. Top notch service and very friendly people to work with. I would recommend their services to anyone in need! Very happy customer!

Ca
Review №45

We had Kelly Heating install a new central air conditioner in our mobile home this past week. We were very impressed with Josh. He answered all my questions, was so helpful and explained every thing. Brandon installed our unit, He was right on time, went right to work, very professional. Did an awesome job. Would definitely recommend Kelly Heating to others.

TJ
Review №46

You will not find better service anywhere! These guys are top notch. The customer service was great and everyone there is very professional. Josh was great to work with throughout the process and was very helpful. And Matt & Ryan did an awesome job installing the the new furnace and a/c unit. Just a great experience from start to finish!

Le
Review №47

I Contacted Kelly Heating & Electric, LLC to come out and look at getting an A/C system and electric panel installed. They contacted me back that same day and came out the next day to look at the job. Both Josh and Jeremy were very knowledgeable and professional. They did a great job on the A/C and power panel. I would defiantly use there services again, and would recommend them to others. Thanks again to Jeremy for taking all of my calls and always returning all of my calls and messages. Its hard to find great guys like this. Keep up the great work!!!

LO
Review №48

We contracted with Kelly Heating and Electric to install a Mitsubishi system. We were impressed with this company from the moment we met with Josh who carefully assessed our needs and drew up several options that could work for our home. The technicians Derrick, Kai and Ryan who installed this system were great to work with.... they were professional in their relationship with us and each other. Even though it was a somewhat complicated installation, they communicated with us on any issues, and worked efficiently and unobtrusively. They kept our home as clean as possible during the project. We are very satisfied with their work and highly recommend this company. Jack and Lois Postlewaite

La
Review №49

I had Kelly Heating & Electric over to my house to have some electrical work done. They installed new LED lights in my large garage and its absolutely great. Perfect job again by Josh, Derrick and team. Theyve done a couple different projects for me and I highly recommend them for any work you need done. Theyre a first-class organization.

Ju
Review №50

We had our furnace and AC system serviced today, as part of the every 2 years do a check up! Bill R was great, very polite,personable and did a fantastic job!! Even played with our dog that had to come say hi to him! Kelly heating and electric is a great company to work with!! Highly recommend!

Ar
Review №51

We were sincerely pleased with all the installation work done for our furnace and air conditioner. Brandon, Matt and Derrick were polite, informative, prompt and showed great integrity for their work. Josh the initial salesperson came frequently during the installation to follow up and also very informative frequently asking if there was anything we had questions about as did Brandon, Matt and Derrick.. The information about the maintenance and instruction about the new units was very thorough. Everything was cleaned up and left in perfect condition. Thank you to all of you.

Ri
Review №52

Wonderful service from start to finish. Thanks for the help guys!

Ma
Review №53

We were very pleased with the work that was performed on changing our fuse box over to a breaker system. The electrician was knowledgeable and very thorough when it came time to explaining things. Clean and orderly all the way around. Would definitely recommend to others!

Rh
Review №54

Thank you so much Bruce and Nolan for the great work! We appreciate your professionalism, explanation on each step, and very reasonable pricing. We will definitely be recommending Kelly to others and will be using them in the future when the need arises. Thank you once again!!

RE
Review №55

We had a new furnace installed this week by Kelly Heating & Electric. Josh and Matt were very knowledgeable, professional and respectful to my heating needs with the new baby. The price was fair too. They walked me through everything! We love our new furnace! Thanks again guys!

Aa
Review №56

Josh came over and explained everything in great detail, which gave me piece of mind knowing it would be done right. I had a difficult house to deal with, but the knowledge and experience of Matt was just what it took to finish. Thanks for all your help over the Holiday season!

La
Review №57

Bill R. did a great job of diagnosing a problem between our thermostat and boiler; because we have an old house and all sorts of wires in the spot where the thermostat is located we have to call in an electrician. I know that the job will be done correctly and I wont have to worry about my boiler trying to fire up again in the summer.

Sk
Review №58

The Kelly technicians & installers arrived at 7:45 .a.m. to install a new Bryant gas furnace and mini split Mitsubishi air conditioner. They were very respectful of our space, professional in appearance, and stayed till 8:00 p.m.to complete the job.We could not be happier with the whole experience. They took the necessary time to do it right and explain everything in detail as to the operation, etc. Josh (sales) took the time to explain what was best for us before we made our final decision. Derek (technician) and his crew are real professionals and you can tell they pride themselves in their work. Thank you.

Me
Review №59

I had Kelly Heating come out to fix my in floor heat that was here when I moved in plus I needed a new water heater. I opted for the combination unit. Josh came out and we talked about it and than he came out again so my husband could ask him more questions. I was so pleased as a lot of companies do not take the time. I felt we were really informed which helped us make our decision. The technicians that came out Brandon, Derek, and a few others (sorry I didnt get their names) they were awesome. They helped me to understand how to run things and kept me informed throughout the steps. I am very pleased with the service. I had them do my furnace and air conditioning a few years ago and I have them coming out to do some electrical work. Kelly is a great place to do business with. No complaints!

Ro
Review №60

Josh gave me all the information I needed to choose the right mitsubishi multi-split heat pump for my home! He answered all my questions. He included a programmable wall controller at no charge to me!Derrick and Kai were knowledgeable, respectful, and efficient! They covered the carpets to keep any dirt out of my home. They answered all my questions. This company is great to work with! Derrick showed me how to use the wall controller and remote.I will definitely recommend Kelly Heating and Electric to friends!

Da
Review №61

Had them do a couple projects for me now. Very satisfied with the work on both. Technicians do great work and are very professional. They dont skimp and do things the correct way.

Bi
Review №62

The two technicians were professional, knowledgeable, and very polite, they covered our floor with drop cloths, cleaned while they were working and when they were finished. They explained how the Bryant Dust-Less Heat Pump Unit operates and provided a demonstration on the remote control that is used for controlling the unit. They did a great job installing the unit.

Pa
Review №63

Great service! Friendly and knowledgeable technicians and sales! Would not hesitate to recommend for your heating and electrical needs.

Je
Review №64

I just remodeled a building into a small sporting goods store and needed a company to do both electric and heating work. This made it easy to choose Kelly to both and work with one company. Both Jeremy and Matt were very easy to work with. I would certainly recommend them and will be using their services for future projects.

La
Review №65

I was very impressed by the quality of work and the overall respect from the technicians. There was a part that was broken and Derek went and got the part so that the job good be completed in one day. I would recommend this company to anyone!!! Thank you for the great service.

Ja
Review №66

These guys are awesome to work with. They installed a whole house dehumidifier and it works like a gem. The guys were fast, efficient, reasonably priced, and very informative. Highly recommend.. Will hire again.. Thanks..

Sh
Review №67

I used Kelly Heating & Electric for a home remodel. Josh was really easy to work with and accommodating with changes in layout. They always kept in tough with me regarding timeline on the project

Al
Review №68

From the office staff to the technicians and salesman, this is a top-notch company with competitive prices. Its not necessarily fun to buy a new furnace, but Tim, Josh and Matt made it enjoyable. Ill definitely be singing their praises. Thanks Kelly Heating!

Am
Review №69

Derrick and Matt were very professional and personable. They were installing a furnace and duct work, neither of which existed in our home so it was a bit stressful knowing the extent of the work. Our nervousness was met with helpful and friendly service. They were always available to answer questions/concerns and never hesitated to explain what they were doing and why. Thanks for everything!

Ca
Review №70

Our heat went out last week and we had another business in town come out and NOT fix anything and charge $300! Without heat for the Thanksgiving weekend, we called Kelly Heating & Electric. Jared was quick and kind, gave us options. Having to purchase an entirely new furnace, Josh came out and was just as nice, gave us more options and helped us work everything out. They went above and beyond, with great customer service and even offered us a space heater until they can come back. Very happy with the service and the prices!

Sa
Review №71

Outstanding! Our furnace went out and we needed a new one. We had a new furnace installed the next day after Josh was here. He was very polite, thorough, knew his stuff and didnt try to upsell. We found their prices very reasonable. All very easy to work with. The technicians, Wes and Jarrod worked very efficiently, put down cloths from the front door through the basement to the furnace room so as not to get the carpet dirty. They did very high quality work. Derrick fixed the radiant heat and also was very courteous and friendly, and did high quality work. They left the area clean and neat. We love our new furnace! And had it installed on the afternoon after we bought it. Cant say enough good things about this company and their employees. They get an A+ rating from us!

j
Review №72

Josh was the reason I selected Kelly Heating/Cooling over other companies. His knowledge is unsurpassed. He is very personable and customer oriented. His many years as a technician in the field serves him well. The installers, Derrick and Tim, were skilled, efficient and respectful. I was very impressed by their work ethic. They performed well as a team.

Da
Review №73

Just had a new Bryant Evolution furnace and AC installed by the team at Kelly. The installers put down carpet protectors everywhere where they were working. Very clean and professional. Interested to see the results on my next utility bill. The new unit is so quiet you can barely hear it run. Great experience working with Josh. He came out, gave me 4 quotes on-site so I had all the information to compare and make an educated choice. 1 week later the system is installed.

Jo
Review №74

We recently purchased a home that needed a new furnace system. The guys at Kelly Heating were great with helping us find a system that was right for us, and pretty much helping us out of the bad situation that we were in. They were absolute professionals and I will be a Kelly customer for life. I would like to Thank Tim, Matt, and Josh for their amazing professionalism and knowledge. Keep up the good work guys! Thank You

Sc
Review №75

The entire Kelly HVAC team provided outstanding sales and installation service to our family home! I wont hesitate to call them again whenever needed. Thank you so much.

Ga
Review №76

Matt called before coming over as promised. Upon arrival he quickly troubleshot the electrical issue with my water heater and gave me his expert opinion as to what the problem was. He answered all of my questions and explained the possible remedies. I asked him to separate the problem circuit which he was able to accomplish with ease and Im sure now all will be fine. Great customer service, friendly, helpful and very experienced electrician. What else could you want? We will ask for Matt again!

Ro
Review №77

I had two friends recommend Kelly Heating & Electric and they did not disappoint. From my first call, I knew they would be a great company to work with. I dont remember the receptionists name, but she was so happy and helpful it was as if I was the only person to ever need their services. I called on a Friday and Josh was at my house with a clear, concise, competitive quote by Monday afternoon. He was friendly, fast and informative... and the central air was installed and running that Friday! Tim and Derek showed up on time as expected, were polite and respectful of my home and had the unit and thermostat installed an hour earlier than expected. (Tim even moved a giant barrel full of dirt for me that was in the way of the installation.) I actually look forward to working with them in the future for maintenance/service. I would recommend Kelly to anyone.

Ca
Review №78

The Kelly staff we worked with were great! Josh came out the same day we called and provided us an estimate. They were able to get our new AC installed within a week. Tim installed it, he was very nice and professional.

Ka
Review №79

Bill was very helpful with his suggestions! Demonstrated what I can do to save on my water usage and fixed the HVAC equipment in A timely and efficient manner.

Ed
Review №80

Team installed a boiler system (for in floor heat) and garage heater for us this winter. Did an exceptional job with the installation and followed through on installation and clean up. Derrick and and Bieber did an great job on preparation of the room by rolling up carpeting before installation and sweeping area and replacing carpeting in utility room. I would recommend them for work needed for your home. Great experience with Kelly Heating and Electric.

Li
Review №81

We had Air and Heating put into our home. Tim and Jose did a great job. They were very respectful of our home and answered all the questions that I had. I would definitely recommend! Great service!

Jo
Review №82

Very prompt, polite. I have used Kelly Heating b4 and we find them very professional and they know what they are doing. Highly recommend.

Ra
Review №83

Just re-read the review I sent a year ago when Kelly installed my new Bryant furnace and AC. Nothing has happened to change my opinion of Kelly. Bill R. was on time for this maintenance visit and, after finishing the job, called to see if I had any discounts in place. Because I signed up for both fall & spring service there was a 10% discount on the filter. Also, the air conditioning worked beautifully last summer and same for the heater last winter. Couldnt be happier with Kelly and their technicians.

Ma
Review №84

Jeremy and Ryan were very organized and knowledgeable, They cleaned up the work area. They made sure we understood the basics of the new furnace. Josh made sure we understood what we were buying

Ja
Review №85

Matt (our installer) was on time and respectful of our home, baby, and pets. Did good solid work. Got our new AC blowing ice cold air in no time.Everything was clean, all of the resources for my new smart thermostat were left with me and he even went ahead and helped me get the initial start up taken care of.Overall from our estimate with Josh through our purchase and installation the entire process was painless and all in all flawless.Couldn’t be happier. In the market for a new HVAC system? Dont waste your time. Go straight to Kelly. You won’t regret it!

Ke
Review №86

Our homes A/C unit wasn’t functioning properly and after unsuccessful trouble shooting my husband decided to call Kelly. The previous owners had used them for the install of the system and we had used them during our recent home renovations with duct work and gas pipes. We wanted to stay loyal, so my husband called to have the A/C unit evaluated. When my husband had left for work that morning at 6:30 AM we had power. When the technician arrived sometime that morning apparently there was no electricity. There have been many storms this week and several times where the electricity has been out for a short time. The technician left as nothing could be done without power. My husband was told he would be responsible to pay $60 for the technicians trip plus an additional $145 for diagnosis to come back. He called and canceled the second trip after feeling like the extra $60 charge was unfair. The power outage was an unforeseen circumstance, an act of God if you will. I called the next day and asked to speak with someone regarding these charges, stating as loyal customers I didn’t feel the extra $60 charge was fair. The receptionist stated she would pass the message along to her boss. Tim called me back, and I was in awe of how rude he was. He literally started the conversation with his voice raised/yelling and speaking to me like I was a child. I reminded him of our recent projects that we have used them for and that as loyal customers, he should be more understanding that a power outage is a freak incident. Still yelling, he responded “It cost $30 in gas to drive to Osseo, plus 2 1/4 hours of the technicians time, someone needs to pay for that.” He stated he was “being generous”. I asked him why he had his voice raised, talking to me like a child, and he responded “I am sick of hearing about this from you and your husband.” Needless to say the conversation was going nowhere and I told him my husband would be in to pay the $60 charge. After his appalling customer service and disregard for loyal customers we will never use Kelly again.

Pa
Review №87

Customer service is great. Shared helpful advice. Explained what he was doing and why. The price was right.

Me
Review №88

The crew at Kelly was awesome! They were friendly, informative and professional. They got back to me promptly, did the job neatly and were finished installing our new furnace right on time. I definitely recommend Kelly!

Ka
Review №89

Josh did a great job setting us up with an appointment to get our new air conditioner installed. Ryan did a fantastic job installing the unit. I have purchased a furnace and air conditioner from Kelly Heating and would recommend them to anyone looking for new units or repairs.

Ry
Review №90

Josh and Jeremy were prompt, polite and courteous. They each took time to explain our new system and answered questions respectfully. Ill be calling Kelly for all of my Heating/Cooling/Electrical work from now on. Reasonably priced as well.

Kr
Review №91

Chris, the cooling technician, did a very thorough job on my air conditioners and explained what he had done today. He also offered other services that Kelly Heating and Electric does as well for future services. Kelly Heating and Electric has always done an excellent job for us and I would highly recommend them for any of their services.

Je
Review №92

Mike came out to our house when our heat went out in late February! He was out to our house within a half hour of calling and spent hours trying to figure out our issue!! His problem solving saved us from having to get a new furnace! On top of that - he was extremely friendly! Thanks again for such great service!

Br
Review №93

I will try to keep this brief, although I could write an entire page on how impressed we are with Kelly Heating & Electric. We talked to many heating installers, and no one compared to Josh as far as thoroughly explaining our choices, the properties of each furnace, pros and cons, installation, etc. He is extremely knowledgeable. Installers Derrick, Tim, Matt and Jeremy were amazing too. Not only are they nice guys, they did a great job!Derrick and Matt went above and beyond what needed to be done. Derrick suggested a change in our lighting as long as our old fluorescent lights had to be moved for the duct work. We are ecstatic over the lighting that was installed. I would have never thought of having that done.Initially, we were looking into a boiler system because we were told by several other local companies that we couldn’t have a forced air furnace since we didn’t have duct work in our finished basement. We had electric heat, and burned wood as a backup, and were told that we would have to go with a boiler system. We thought a boiler system would be quieter too as we weren’t used to fans blowing. Josh explained that duct work could be installed and that we wouldn’t even hear the Bryant Evolution furnace run --- and he was so right -- we don’t hear it. The Wifi thermostat was installed too. We love it! We feel so fortunate to have found Kelly Heating.You can bet we’ll be devoted to Kelly Heating & Electric for any future work we may need and highly recommend them! A five-star rating is not nearly enough!

Ja
Review №94

Great guys, friendly and professional. Josh came to give us the estimate and, explain what would be done to our specifications. He explained the the features of each Furnace and, AC unit. We made our decision and had full disclosure. Tim, Derrik and Jarrod showed up on time and were very courteous. Everything was finished, cleaned and removed as promised. Great job! Best work by any contractor we have ever had. Again thanks, Kelly Heating & Electric.

Ad
Review №95

All of the people, from Josh the salesman to Tim and Derrik, the technicians are so friendly to work with and respectful of the home. So far they have installed a new water heater and recently added an air conditioning unit for our 3 story home. We also count on Kelly to do our electrical work. We had old knob and tube replaced in the attic with new wiring and they are currently working on our bath remodels. Matt does a professional job. Their prices are very reasonable and I plan on using them more in the future.

tr
Review №96

I am always most satisfied with Kellys services and I have used them all! They are honest, dependable knowledgeable and very reliable. I wouldnt use anyone but Kellys for my electrical, plumbing and heating/cooling needs. They are most assuredly 5 stars in my book.

Sh
Review №97

Front the start, it was great working with Josh, our salesman and the installers, Tim & Derek. We bought a home here in Eau Claire and needed to have our old furnace and oil tank removed. They did everything as promised and were very careful when removing the old oil tank that was in the basement. They cleaned everything up and were very pleasant to have around. Would recommend to anyone new to the area who is unsure on where to get great service. High Five Kelly Heating & Electric!

Je
Review №98

New furnace and air installed by Kelly Heating. Josh was very helpful. Awesome service and great Bryant system with WiFi thermostat. Very pleased!!

Gr
Review №99

Josh and his crew of 3 came out today, removed my old single stage furnace and installed my new furnace. There were a lot of ducts that needed to be rehooked up since I removed my wood stove last year and they were able to get it all installed in one day. All the old stuff taken away, everything looking good, furnace tuned and a training session on how to run the new digital thermostat for the 987M Bryant furnace. REALLY appreciate it guys. Well done to a professional and competent team!

St
Review №100

I have worked with Kelly several times this summer as my air conditioner slowly died. They had a tech out the same day, each time I called. When I finally had to replace my AC their sales rep did a great job working with me and I replaced my furnace and AC. Kelly took care of my heating and cooling problems, they rewarded my loyalty and completed the installation of a furnace and AC in a day and 1/2. Both techs I have used have done a great job working for me.

Information
8 Photos
100 Comments
4.7 Rating
  • Address:2730 Melby St, Eau Claire, WI 54703, United States
  • Site:https://kellyheatingandelectric.com/
  • Phone:+1 715-832-6909
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Electrician
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Offerings
  • Repair services:Yes
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