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We Fix It Phone Repair
116 E, NC-54, Durham, NC 27713, United States
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We Fix It Phone Repair

Comments
Gr
Review №1

Absolutely the best service in the triangle, even put a (film) screen protector on my Samsung Zflip cell for free which is a challenge for EVERYONE!! Their hospitality was awesome, period-Thank you

To
Review №2

Store hours Say 10am on Sundays. Got there at 10 but they werent open. Waited in the parking lot for 30 minutes and no one ever showed up. Nothing on the door or on the answering machine noting a change in store hours.

Da
Review №3

Knowledgeable, courteous, friendly, and reasonable prices. 5 stars!

Br
Review №4

Everything went great. Brought in the phone, answered a few questions about the phones history (has it been repaired before? etc.), and came back about an hour and a half later to the same trusty phone with a new battery. And the battery was completely charged so I was good to go with no downtime. A lot easier and cheaper than buying a new phone.

TI
Review №5

Great attitudes - very impressive with all employees - even those not directly handling my battery’s renewal.Would give a “5” had a second trip wasn’t necessary to correct missed setting. Corrected without too much of a wait time.Will still recommend to anyone who needs a replacement..qaw

ri
Review №6

Everyone was very informative. When I first tried reading my emails right after I picked my phone up, the touch screen seemed slow. But as I continued using it the residue? ?? dissipated and the screen started working more efficiently. The next morning my iPhone worked perfectly just like before. I am very happy so far, even though I don’t completely understand why the screen was responding slower initially.

Ke
Review №7

Very courteous and helpful. Screen looks and works great.Can’t beat the price. My 6s will last me another 5 years.Kevin

le
Review №8

Get Brianna to do a difficult repair-shes the best! Very fast service, very skillful, with prices about average. Be sure to look for online coupons before going and save $10!

Ha
Review №9

Fast friendly service and a great price. I would recommend this place to everyone. So glad I stayed away from the apple store.

An
Review №10

I made an appointment online so I got a $10 off coupon which is always great! The two employees that were present while I was there were very kind! The one who replaced my Iphone 6 screen got it done in I’d say less than 20 minutes! So far I have not had any issues. I asked around and I think they do charge slightly cheaper than some other places.

Ro
Review №11

I wasnt aware that they replaced bad cell phone batteries. Would have done it myself, but my Samsung phone, which isnt that old, developed a swollen battery. Decided to have an expert take care of it. They were quick and reasonably priced for both new battery and service cost to replace.

Ph
Review №12

My sons phone screen was badly damaged. We scheduled an appointment via the Batteries Plus website in less than 2 minutes. We were seen on time the same afternoon. They had the damaged phone screen fixed within 30 minutes. It looks brand new and works very well!Seamless operation. We were very pleased with Batteries Plus!

Ka
Review №13

Had my iPhone 6 plus battery replaced yesterday. I like that they have a 6-month warranty. Made a same-day appt online and arrived about 30 minutes early and offered to leave the phone there while I ran errands. They were more than happy to accommodate me. They said the replacement would take about 30 minutes total. So far so good. Iphone battery health now reads 100% capacity with peak performance capability.

Do
Review №14

The technician drove to another company store several miles away to pick up the part I needed so I wouldnt have to wait a day to get my phone fixed. Excellent service, friendly staff.

De
Review №15

I took my Apple Watch in for a new battery. They had a faulty replacement battery which damaged the watch. They stood behind their work and replaced the watch with a new one. I appreciate their work and recommend them highly.

In
Review №16

Love this store! From phone batteries to spotlights, this is my one stop shop. And the people are so nice and helpful! Glad I found this one in Durham!

Ba
Review №17

Great place, got my iPhone battery replaced the same day! Much faster and more convenient than the Apple store! Nice people too

St
Review №18

They fixed my screen same day, for a reasonable price. However, Ive had to take it back to them to replace the replaced screen 3 times. The screens they use for replacement are very low quality.

Li
Review №19

They fixed my iphone cracked screen! Amazing. Looks better than new!Also gave me a $10. off coupon!! Thanks!

Pa
Review №20

Service was exactly as promised. They gave me the $10 coupon discount even though I forgot to ask or present the coupon! We have already recommended to friends based on how pleased we were.

Ke
Review №21

First time and I know it will not be my last. Completely satisfied with the work and professionalism.

Mo
Review №22

Cracked screen on iPhone. Back on track within an hour. Great service and professional work!

He
Review №23

I brought my iPhone 7 in for a broken screen to be replaced. As soon as I got it home, it was acting funny. I could not use the bottom row or the home button easily. I went on vacation and the home button was stuck down. I went to another store, while on vacation, and explained the problem and told him I thought the home button was bad. No help; he told me to get my old screen, get a refund and go to Apple.When I returned home, I did that... 6 HRs of waiting and running around... guess what.. apple replaced my screen and my phone is working again.

Su
Review №24

It was fixed in a timely manner and it works. I am happy.

Ca
Review №25

Had my iPhone 7 Plus screen fixed in an hour!!! Price wasn’t bad, it was better than having to buy a brand new phone and I got a new phone case at a discount!!! Highly recommend!!!! Phone looks good as new!!!

Ge
Review №26

I had my cellphone screen replaced. Christian was professional and met all my needs ensuring complete satisfaction.

Gr
Review №27

Great customer service and prices very reasonable!

Ma
Review №28

Awesome experience! John with We Fix It was friendly, helpful, and quick. Will definitely call them again and request John!

To
Review №29

I was VERY VERY impressed with the service oriented folks ! The teamwork they used in repairing my phone was AWESOME ! Their attention to detail was amazing ! Thanks to your group for a very pleasant experience !!

st
Review №30

Very happy with the speed of this service to replace a broken Samsung S8+ screen, the end product is just like new, the technicians were great to work with and were very knowledgeable and the price was very reasonable - the alternative would have been a new phone. THANKS

Ma
Review №31

The staff was well knowledgeable and pleasant. I myself was sent to Batteries Plus. It was a pleasent experience.

Sa
Review №32

Mo was great! He was very professional and friendly. I will return if I have any more phone problems !

Ro
Review №33

Quick and courteous. Very happy experience!

St
Review №34

The staff were friendly and the service was quick and timely. Definitely recommend this place for screen repairs.

Le
Review №35

The technician repair that fast and affectively. Several other people were there to have their batteries replaced, and we all had our phones fixed within an hour.

lo
Review №36

Fast, battery exchange. Happy with the service.

Ke
Review №37

Quick and easy. Made a repair appointment on line, dropped it off, picked it up an hour later, and my phone was as good as new!

Ih
Review №38

I was able to make an appointment and get a new battery for my iPhone in 20 mins. I am glad I took the time to change my iPhone battery than get a new, expensive phone.

do
Review №39

I had the battery replaced in a Samsung Galaxy 6. I made an appointment online, the battery was replaced quickly, and the people were very friendly.

Sh
Review №40

I went to this place and gave them my phone. An employee by the name of Brent was suppose to fix my screen and broke a wire. Now I cannot place a call or receive a call. This place did nothing to rectify the issue

Ar
Review №41

Appreciated the good service. Friendly folks.

Pa
Review №42

Great service and price

Ka
Review №43

Great customer service, especially Christian and Mikhail

St
Review №44

Damn great... So far....

Ke
Review №45

Staff was polite and knowledgeable.

be
Review №46

Knowledgeable courteous staff

bu
Review №47

Fast quality service!!!!

Da
Review №48

Awesome service!

Ty
Review №49

Solid work!

Fr
Review №50

Brought in my Galaxy S9 thinking the charging port needed to be replaced. They had the part in stock and were ready to do the repair (at the best price with coupon after calling a few places) but first tried removing lint from the port for me. It did the trick, and saved me spending any money (or further cracking the rear glass) on a repair! Very friendly service by a clearly experienced technician. (Great deals on AA batteries, too!)

Information
3 Photos
50 Comments
4.7 Rating
  • Address:116 E, NC-54, Durham, NC 27713, United States
  • Site:https://batteriesplus.com/store-locator/nc/durham/phone-repair-169?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=169
  • Phone:+1 919-926-1972
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–8pm
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