Ive been going to these guy for years and they are always helpful and honest. They will not even do work on something if they dont think it will help your problem. They charge reasonable prices too. I will keep coming here at this rate.
The shop I used to get my vehicle inspected at no longer does them. I tried Durham Tire and Auto Center due to proximity to my work. They were polite, professional, fast, and bonus.... less expensive than the old shop! From now on Ill be bringing my vehicles here for service!
Weve used Durham Tire for years now. Always great service, and reasonable prices. Courteous and helpful. Theyve always repaired our cars with no issues. We also always go there for oil changes and tires. Cant say enough good things about this shop!
Great people! Very friendly and polite. They know their job and they do it well. Very reasonable price for the quality of service they provide. I saw a lot of repeat customers in the short time that I was there. I highly recommend Durham Tire & Auto Center!
I’ve taken two cars here for miscellaneous issues. The technicians have always been professional and the work excellent. I would recommend this business to anyone who is looking for a local mechanic.
I had been searching for a local independent garage that could handle all of my repairs and after reading reviews gave Roxboro Rd Durham Tire a try a few years ago. They immediately became my go to for car repairs. They have made all repairs quickly, professionally and accurately. From oil changes, tire rotation, AC repairs, brakes and struts, for a fair reasonable price. And most importantly, no upsells.
Doyle and Ed are awesome! Ed did a wonderful job selling and explaining the benefits of a specific tire. Doyle was stepped up and made a bad situation right. This is what you call customer service. Great Job Guys!
Real honest people. They called me before making any extra repairs, the bill was reasonable, the service was friendly, and most of all my car is running great now! Definitely a go to auto repair shop.
Excellent and professional service! Very thorough and helpful to explain issues. Very honest and they don’t try to get you to pay for services you don’t necessarily need. Highly recommended!
My wife had a blowout but I knew in order to get good good tires this was the place to go you pay for what you get because I know its going to be right
Thank you Durham Tire for your great customer service, especially Doyle and Mr. Fred. My family and I have been taking our vehicles to Durham Tire for years. Keep up the good work and again thanks for all that you do.
I stop in to get my daughter brakes checked out. They looked at her car and determined that she didnt need anything at this time. Didnt charge me anything to check it out. Some places do that or sell you something you really dont need. I will always do business with Durham Tire & Auto Center Tire
Ed and the team at Durham Tire always take great care of our cars. Appreciate the honesty and how they take the time to explain the problems and fixes. Would highly recommend taking your car to them for anything you need. Great shop!
Great experience! Honest and helpful. Diagnosed my problem (loud noise from one bad wheel bearing), and got it fixed in a timely manner. My car is so quiet now. Definitely gonna make these guys my go-to mechanics. Great experience all-around!
The staff at Durham Tire on Roxboro Rd are the best around. I know I will get excellent, fair and honest service when I need anything done to my car/truck. Great people!
The folks at Durham Tire are knowledgeable, helpful, friendly, and thorough! I took a used truck I was considering purchasing to them and had an excellent experience - it was checked over, explained in detail to me, and eventually purchased & repaired!Probably because they are so awesome, the shop is usually quite busy. Go early if you have a bigger job that needs done :)
Love this place! So friendly and it always feels like they try to find the best but also the most cost efficient fix to your problem.
I arrived at this location and, I can not remember his name, but he was very nice. I was greeted with a welcoming smile. I dropped my car off and when I picked it up what I thought was wrong with it, was not. He explained in detail and saved me about $400. I will definitely be back and will highly recommend you to all my family and friends. New customer for life. Thank you so much.,
Came on a Monday morning and was concerned I’d be waiting long since there were a few people waiting ahead of me and I overheard the staff saying there was only one technician currently working. To my surprise I was in and out with new tires and my inspections in 1.5 hrs. Everyone was extremely friendly and I was pleased with the quick service. Definitely get there as early as possible in the morning though because I heard the people that came after me wouldn’t get their car seen till late in the afternoon.
Great customer service 😊 Good price for the service ❤️
Another happy customer, These guys give the same good service everytime. Way 2 go!!
Great Customer Service Awesome Work My Car Runs Like New.
Everyone at Durham Tire & Auto Center is amazing. Especially, Ed!!! He is always willing to help. Best place in Durham by far!!! I highly recommend them.
I called to make an appointment and brought my car in the next day. They did an inspection and said I needed new brakes (which I knew about). They gave me an estimate that was very affordable and went ahead and got them fixed. After a few hours my car was ready and works great! Great customer service and very professional. I highly recommend this business to anybody!
Durham Tire does a great job of being fast, affordable and courteous. Their work is top-notch and their staff is very knowledgeable about vehicle maintenance and care.
Always a great experience when bringing my automobile. Everyone is kind and helpful. Thanks again.
The experience was amazing. The customer service was impeccable. The guys were knowledgeable and made sure I was aware of the problems of the car. I give durham tire an extra 5 stars. Best tire company in Durham.
Very professional, fast, and well priced. I wont go anywhere else
I came in for a state inspection and oil change on a Monday afternoon. As always, Durham Tire and Auto offered their great customer service and timely attention to my car. It is worth my driving a few more miles because of their excellence. Highly recommend.
Took my punctured tire in to be patched. They had it fixed and remounted within 15 minutes. Fast & friendly service. Will be back for all tire related needs.
Great guys! Ed at the front desk is professional and friendly. He looked at my truck and determined it didnt need an alignment so did not charge me for it - despite the effort of putting it on the lift twice. They also had a very reasonable rate for a 2-wheel alignment. Not all shops have a lift that can accommodate a full-size truck. Highly recommended.
Staff helped and was very informative about my vehicle. Will go to this location for all future state inspections
Good, straightforward service. Quick oil change with a reasonable price.This was my first time there, so I cant speak to non-oil service or treatment of women customers.
HANDS DOWN, BEST SERVICE ON THE PLANET!!! Durham Tire never fails! TRIED and TRUE, TESTED and TRUSTWORTHY! Ive been a loyal fan for almost 15 years, and they keep my babies HAPPY! Dont go anywhere else, these boys are the bees knees!! ❤
Very friendly. Fast service.
Ive been here before to have my car serviced and I will continue to do so. The customer service here is great. Which is a rarity nowadays. Reasonable pricing, all around great great atmosphere
Best place in Durham to get tires or have your car serviced. The owners are straightforward, honest and easy to work with. Work is done promptly, and their communication is great.If you can’t tell, I highly recommend them!
Durham Tire and Auto was very accommodating and easy to work with. They gave me several price point options for new tires. I appreciated their honesty and attention to detail. I would definitely recommend and will be going back for future auto service.
I was very impressed with the service shop - their employees were knowledgeable & honest in their dealings, & were able to take care of my car problems quickly & expertly!
They misdiagnosed the problem in my car and still charge the cost. I’ve have spent hundreds of dollars and the problem is still there. It’s not as good as it used to be. Seems they only care about the money now. I would avoid this place. There are many car shops better and less costly around the area.
I always use Durham Tire - been going to them for many years. Not only do they do a great job but they are friendly and helpful. I never feel like they are trying to sell me something I don’t need. These guys are HONEST!! Absolutely the best!
I love the guy who does inspection he really helped me in a time of need when inspection was due
Friendly and fast.
My regular mechanic and probably the best I’ve worked with anywhere. Always fair and knowledgeable and they do quality work. I’ve had new radiators put in, tires replaced, oil changes and everything in between. They’ve helped me out of plenty of jams over the last few years. Highly recommended!
I always receive excellent service for my vehicles! The staff is friendly and professional. I appreciated the extra safety steps they had taken during this covid18 pandemic. I would highly recommend Durham Tire !
I had several cars inspected when I was buying used off craigslist and they gave me good advice and never charged a thing. The work they’ve done for me has been good and fairly priced. I trust them and never feel they are trying to oversell. They are also pretty quick and will work around your schedule if you need something done fast. I recommend them to all my friends and neighbors! 5 stars
Called to make an appointment for an alignment and oil change. Was told to come now and leave my vehicle for a first come first serve service. In a very short amount of time I recieved a call,was told did not need an alignment and the oil and filter were changed.Was impressed with the service and respect I received on the phone and in person..Will be going there in the future,if needed...Dee Haswell
Their initial repairs to my tire rods failed but they replaced them under warranty. A good service overall.
Take my car there all the time and receive great service. Would recommend them to anyone
I am so grateful with the people from Durham Tire & Center. Mister Ed was so, so nice and helpful. I will always recommend this place because its for sure that you will be taking to honest people. 🌹🌹
If you need work done on your car, this place is spectacular! I needed to take care of my cars breaks, and they were able to get me in very quickly at the end of the day to look at what was needed. I was there for maybe 20 minutes and had a very reasonable quote and appointment scheduled for the next day. The work took exactly as long as they had estimated, and my car is driving fantastic again. The staff is incredibly friendly and helpful. The cost was exactly what the estimate was. I HIGHLY recommend this location for anyone who needs car repairs. You will get what you paid for and more!
The customer service is over the top - the best I have ever witnessed. Waiting area was nice and comfortable and setup in a way that encouraged communication between customers. Another plus was the availability of a charging station for mobile devices — with different adapters. So far, the work on my car matches up with the customer service. I will definitely recommend Durham Tire and Auto Center to neighbors and friends!
Great place!! Highly recommended!
I had a tire emergency and these guys got me in right away, showed me the problem ( 4 nails!!) and fixed the problem. Very helpful and experienced.
I have used this location of Durham tire and auto for multiple vehicles in my household. They always find me the best deal on tires and have repaired my vehicles at a fair price and quickly. I trust that they will give me the most accurate information to make an informed decision. Can’t recommend this family run business enough
Love this shop. Everyone is super friendly and knowledgeable. Been here for several flats and a new set of wheels and have been 100% happy with their work.
Always great service at a fair price.
Durham Tire has been servicing all of my work and personal vehicles since 2000. They do fantastic work, such that I trust them with everything. if its not in their repertoire, theyll refer me to the best for the job. Now that were no longer business neighbors, I drive across town football oil changes, brakes, tires, etc.
Always a great experience at Durham Tire. The staff is professional and prompt. Good guys and gals !
Excellent service, friendly, and very reasonable. I received a great deal for four new tires. I recommended them to my niece who were looking to buy tires for her vvehicle. I normally dont take the time out to write reviews but, they deserve one. For now on, I will go there to service, and buy tires.
Fast, reliable, honest and always at a fair price.I’ve been going there for 10 years and never had a bad experience. Thanks DT&A!
I brought in my Honda Accord 03. The technicians evaluated my problem and called me back to discuss options. They were honest and up front about the cost involved. I chose not to do the repair due to the age of the car, and they were not pushy and didn’t charge me anything or act annoyed. I will be returning if I need work in the future.
Words cannot express how satisfied I am with this place. Their customer service is excellent. Theyre very kind and welcoming knowledgeable and helpful. I went to get a state inspection it was fast and they didnt do any unnecessary work. All I needed was a few bulbs and I was at first quoted a lower price than it was actually supposed to be but because I was quoted the first price that is what they charged me! Love it!! This is definitely the place that I will be returning to.
Fast, affordable, and quality service. No appointment necessary. Was in an out for several services after I hit a gnarly pothole within no time.
Durham Tire has been taking great care of our vehicles for at least 6 years! They are honest, thorough and explain what’s going on in a way I can understand, without dumbing it down. Highly recommend this shop!
Great Place
For someone like me who knows very little about cars, i really appreciate how honest they are at durham tire & auto -- never overcharge, always explain exactly why something is needed, & the estimate matches the final price. this is the only place i take my cars in durham!
Great customer service and friendly staff! Will definitely going back!
Fred has always given me wonderful service!! At Durham Tire they have always had the best intentions to me my needs with integrity!!!
Very professional! i called days beforehand to ask how much my brake pads would cost to be replaced and he said it would be 140 picked up my car yesterday and was happy to find out their prices stayed the same. its nice when u can find a mechanic that has consistent prices. also, the staff was friendly and professional. definitely going to be my go to place for any future car problems.
These folks did a wonderful job with a small repair and inspection. Theyre friendly, helpful, and very knowledgeable. Im glad to have found them and will keep coming back for maintenance needs!
Durham Tire Pros have been my go to shop for tire services, inspections, and oil changes. They know their business are reasonably priced also very courteous. Highly recommend.
We love Durham Tire on Roxboro Road! Been going there for more than 15 years. Have never walked away wondering if this was the kind of repair shop that took advantage of women who might not know too much about cars. They are polite, helpful, funny, and always willing to explain what’s going on. Prices are very reasonable and they’ll do what they can to save you money. Never any pressure to make extra repairs and I’ve never had an issue with any work they’ve ever done on my vehicles.
Love the people here! They are always helpful, and always explain my choices to me. Good service and fair prices.
Great service! They are very honest and talked me through options of how to fix my car and even referred me to a different shop where I could have this one thing fixed cheaper. Very trustworthy good mechanics!
I have been going to Durham Tire for nearly 30 years for routine maintenance on my vehicles and have complete trust in their work. They are honest, highly qualified, and just good, friendly people. I highly recommend Durham Tire.
Excellent service! Doyle, Fred and Ed will always take great care of you. They are trustworthy and honest. I have been coming here since I moved to the area 2.5 years ago. They will only sell you what you need and will always over deliver. Thanks guys!
I went down a steep ravine during the snow and part of my bumper was ripped loose--wasnt sure of any other damage underneath. They checked everything and repaired my bumper. I also had them replace my break pads--all for an amazing price! They are very helpful and reasonably priced. I highly recommend them.
I normally take my vehicles to the dealership but that stopped over a year ago since I have been using Durham Tire and Auto. The gentlemen there are always pleasant to work with. They do an awesome job of explaining what is wrong with the vehicle to see how you want to proceed. I really appreciate the level of customer service that they provide as it is a rare find!
Took me in immediately for a 4 wheel alignment. My car (genesis coupe) has a very specific profile but they matched it perfectly. Had an issue with the steering wheel center (not a big one at all, Im just very ODD with her), but when I brought it back they fixed it IMMEDIATELY. Would highly recommended this shop for all auto needs. Great prices too.
Ed and Doyle are amazing. So personable and very understanding. They did a great job on my car
Awsome work, great customer service, very friendly 👍
This review is long overdue, but these guys certainly deserve 5-stars. Several months ago I needed my car inspected and in order to pass inspection, a valve within the heating/cooling system needed to be replaced. I also had the coolant flushed and replaced. Throughout my experience, I received courteous, timely service and the associates were communicative and patient with my many questions. I appreciate that the manager always took time to explain what was going on with my car and what my options were.I had also procrastinated on getting my inspection done and the fact that I failed the first time further complicated the issue. These guys went above and beyond to save me from incurring a late fee.I also had an issue with my car right after it was serviced at Durham Tire and had to have it towed back to them (apparently replacing coolant fluid in a Prius is a bit tricky - and the issue was nothing major, just some lingering air bubbles). I was very impressed by how they handled the situation. My car was towed and re-serviced at no additional cost to me. Their efficiency and professionalism in resolving the issue speaks volume about their integrity and dedication to superb customer service. And my car has been doing wonderfully since.
Very fair pricing, always accurate estimate, really dependable repair shop. I always walk away feeling like I have gotten good value for my money. And they are very friendly and courteous.
This is my third time using them and they are still the best. Easily the best mechanic interactions I’ve had in NC.
They always do a good job I know this people signs 2007 The best on the area
Fair pricing and great customer service: As a woman Im always weary of being taken advantage of by mechanics. I was immediately put at ease by affordable upfront pricing and an explanation of those costs. They even finished ahead of time! Ill be returning!
I have been getting my vehicles serviced and repaired at this establishment for many years. I find the staff to be professional, friendly, courteous, and skilled. As long as I own a vehicle I will continue using the services provided by Durham Tire & Auto Center Tire Pros.
Reliable quality service! This is a family run business with a hands on Father and Son team. The service is excellent. They give each customer clear options, and they work with you to keep costs down. These are nice folks that care about their customers. I have been taking my cars to them for over 20 years. Try them you will like the results.
Every time I take my car to Durham tire there honor and told me whats going on with the car very professional and about thank you durham tire for the hardware you guys do
The guys at Durham Tire on Roxboro Rd in Durham have never let me down. Ive been taking my cars to them for 20 years and will continue as long as they are open for business.
These guys are great! They take care of my 97 Honda when I have an issue or a scheduled appointment! They explain everything to me that was fixed and even show me the part on big jobs! They are professional and I have always been able to count on them keeping my car going!
Ive been a loyal customer of Durham Tire on Roxboro Road for several years. They have done repairs large and small on my car, my yearly inspections, and I also bought my tires from them. Many times for a small repair they have not even charged me at all. Everyone there is friendly and courteous and their prices are very reasonable and I believe they are honest.
Honest and great mechanic, we bring our cars to only them.
Furham Tire and Auto Center on Roxboro Road here in Durham ROCKS! We have taken our cars there on multiple occasions with scheduled appointments but yesterday, 12/3/19 was very different. I was at the bank about a mile away from Durham Tire when I smelled something awful...thinking it was the car beside me I moved forward and noticed that the car was beginning to overheat! Turned off the car and waited a minute, turned the car back on, blasting the a/c and made a mad dash to Durham Tire. The mechanic was very busy but took the time to check out the radiator and antifreeze and sure enough I had a hole in my radiator. But they also wanted to know why the hole was there: age; fan not working, etc. I had my car repaired and back in less than 24 hours. Professional, thorough, and kind. Also a nice waiting spot if one wants to wait. Highest confidence with these professionals😊
One of the most fair and honest places I’ve delt with in a really long time. They treated us like long time clients on our first visit. We will definitely use them again.
I never have to question whether or not my vehicle will be repaired correctly! Ive been going to them since I started driving at 17...Im 41 now! Hope that gives you an idea of how confident I am with their work! 👍🏾👍🏾 #TwoThumbsUp!
This place has always given me outstanding car care & very informative whenever Ive had questions. The staff are super friendly & helpful. Definitely my go to tire/mechanic shop!!
Great prices, super friendly. Most importantly, every time I come here I do not feel stupid or embarrassed for my lack of car knowledge or being female. Their customer service is excellent and it’s a pleasant place to wait, which is never very long.